Intake Services Coordinator

ORGANIZATION: Allegheny Children’s Initiative
DEPARTMENT: Administration
POSITION: Intake Services Coordinator
STATUS: Full Time; 40 hours / week
SCHEDULE / HOURS: Monday through Friday; 9:00 AM to 5:00 PM
LOCATION: Pittsburgh (South Side)
SALARY / WAGES: Please submit wage requirements with resume and / or online application

Allegheny Children’s Initiative, a subsidiary of Partners For Quality Inc., is a non-profit organization that provides mental and behavioral health community-based services to children, adolescents and families throughout Allegheny County. Based in Pittsburgh’s South Side, we provide Intensive Behavioral Health Services, Service Coordination, Student Assistance, Parent-Child Interaction Therapy, and Family Based Mental Health programs. ACI has earned certification from the Council On Accreditation.

The Intake Services Coordinator is responsible for coordinating intake functions for all programs. Duties include, but are not limited to:

  • Explain the general nature, goals, and policies of ACI services and programs to callers. The Intake Services Coordinator will have an operational awareness of all program rules, policies, and procedures and be able to educate callers about them as necessary
  • Assist callers to identify, link, access, and coordinate resources outside of what ACI provides if necessary
  • Ensure completion of the required intake paperwork
  • Work closely with Program Directors to communicate about program capacities and referral information
  • Provide supportive listening and guidance in problem solving to consumers, their families, and other professionals
  • Coordinate and attend marketing events and community outreach for ACI programs
  • Ensure electronic health record is maintained with all information obtained from referral form, as well as any updated information
  • Verify all open consumers insurance daily using EVS
  • Create and maintain consumer profiles in the County CIPS database
  • Update service authorizations from MCO, County and MA for all programs in EHR
  • Maintain strict compliance with all ACI Personnel and Departmental Policies and Procedures, State Regulations, MCO requirements and COA Standards

QUALIFICATIONS

  1. Bachelor’s degree in Psychology, Social Work or other Human Services field from an accredited college or university;
  2. Minimum of two years experience; preferably in the areas of child/adolescent and family mental health services;
  3. Excellent communication and computer skills
  4. Valid Driver’s License
  5. Use of personal vehicle required
  6. Act 33 / 34 and FBI clearances required

SALARY / WAGES

Please submit wage requirements with resume and / or online application

CASH INCENTIVES

Employees have the opportunity to earn additional money through various incentive programs:

  • $1,000 Employee Referral (for successfully referring someone to employment)

BENEFITS

Full Time employees enjoy a comprehensive benefits package:

  • Health, Dental and Vision Insurances (United Healthcare)
  • $1,200 cash payout option in lieu of Health Insurance coverage
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • 16 to 26 Paid Days Off / year
  • 48 Paid Sick hours / Year
  • 7 Paid Holidays
  • Short Term Disability
  • Life Insurance
  • Supplemental Insurance (AFLAC)
  • Optional 401(k) with Employer match

WORK PERKS!

  • Free parking
  • Mileage reimbursement
  • Employee Activities, Rewards and Recognition Programs
  • Cell Phone discount (Verizon)
  • Comprehensive Employee Assistance Program

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways:

  • Complete an employment application online
  • Email resumes: Careers@PFQ.org
  • Fax resumes: 412-446-0749
  • Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136

If you need any assistance or require an accommodation to apply please contact us at 412-446-0700.

 

Partners For Quality and its family of agencies are an equal opportunity employer

EOE

Director of Programming & Strategy

  • Assist the President in overseeing the day-to-day operations of our organization, as well as developing our organization’s short-term and long-term strategy
  • Oversees the Programs and Partnerships Committee and their projects to ensure that every committee member is doing their part

Y’22: A grassroots initiative to support and implement diverse board membership nationally by 2022, ensuring every nonprofit and foundation board in the City of Pittsburgh has at least one person under the age of 25 as a voting member. This is a board position and UNPAID.

Director of Partnerships & Outreach

  • Develop and manage our organization’s partnerships
  • Work with Finance Director to develop partnerships with potential donors
  • Work with both the Policy and Programming Director to make sure the organization’s we align ourselves with are representative of our organization’s values

Y’22: A grassroots initiative to support and implement diverse board membership nationally by 2022, ensuring every nonprofit and foundation board in the City of Pittsburgh has at least one person under the age of 25 as a voting member. This is a board position and UNPAID.

Facilities Project Coordinator

Established in 1893, Phipps Conservatory and Botanical Gardens is a green leader among public gardens with a mission to inspire and educate all with the beauty and importance of plants; to advance sustainability and promote human and environmental well-being through action and research; and to celebrate our historic glasshouse.

Phipps is seeking a full-time Facilities Project Coordinator to assist with projects related to facilities and operations, coordinating project resources to ensure quality standards and completion dates are met. The Phipps campus encompasses internationally recognized glass houses and extraordinary buildings that demonstrate the most energy-efficient and healthy built environments in the world. The Facilities Project Coordinator will assist the facilities department in maintaining timelines and budgets with project teams, including contractors and other departments within Phipps; maintaining utility logs; preparing reports related to Living Building Challenge, LEED, SITES and WELL certifications; and closing out projects, including processing purchase orders and invoices. Projects may include, but are not limited to construction, mechanical, engineering and plumbing systems.

The qualified candidate must have project experience in a construction and maintenance environment and the ability to work in a fast-paced atmosphere. Familiarity with sustainability principles, including the Living Building Challenge, LEED, WELL, and SITES is required, along with exceptional administrative and organizational skills. Bachelor’s degree in Engineering or a related field and 2-5 years of experience is required; experience with building systems and in an office setting is preferred; a valid driver’s license is required.

Phipps offers a competitive compensation package, strong benefits and unique atmosphere.  Qualified candidates should email a cover letter, resume and salary history to hr@phipps.conservatory.org or mail to Phipps Conservatory and Botanical Gardens, Human Resources Department, One Schenley Park, Pittsburgh, PA 15213.  No telephone calls, please.  Phipps is an equal opportunity employer.

 

For more information about Phipps, please visit our website: www.phipps.conservatory.org.

 

Phipps Conservatory is an equal opportunity employer.

Event Sales Administrator

Phipps Conservatory and Botanical Gardens is empowered by its mission to inspire and educate all with the beauty and importance of plants; to advance sustainability and promote human and environmental well-being through action and research; and to celebrate its historic glasshouse.

As one of the nation’s oldest and largest Victorian greenhouses, Phipps provides the perfect location for any special event.  Phipps is seeking a full-time Event Sales Administrator to provide administrative support for Conservatory rentals.  The Event Sales Administrator will promptly respond to Event Sales emails and telephone inquiries, providing potential clients with an excellent guest experience; enter rental reservations and prepare contracts for clients; assist Event Sales Supervisors on the day of events; maintain department records and assist with data reporting, among other responsibilities.

The qualified candidate must have exceptional guest service, administrative and organizational skills and the ability to work in a fast-paced environment. Weekend, evening and holiday availability is required.  Associate’s degree in related field and previous experience in events preferred; a valid driver’s license is required.  Phipps offers a competitive compensation package, strong benefits and unique atmosphere.

Qualified candidates should email a resume, cover letter and salary history to hr@phipps.conservatory.org or mail to Phipps Conservatory and Botanical Gardens, Human Resources Department, One Schenley Park, Pittsburgh, PA 15213.  No telephone calls, please.

 

For more information about Phipps, please visit our website: www.phipps.conservatory.org.

 

Phipps Conservatory is an equal opportunity employer.

Network Compliance Coordinator

Manage a caseload of partner programs. Implement, communicate and ensure compliance with Greater Pittsburgh Community Food Bank (Food Bank) policies and procedures.  Support training, development and capacity-building opportunities and communicate to the partner network.

Key Responsibilities:

  • Monitor all partner programs annually using the standards developed by the Food Bank to evaluate agency compliance and quality access to food.
  • Communicate all policies, procedures and standards effectively to partners and Food Bank staff to ensure adherence to Food Bank policies.
  • Monitor, track and address compliance requirements (501 c3 status, safe food handling, membership, civil rights, reporting, product use, etc.).
  • Enforce all Food Bank, Feeding America, funders, government and other key stakeholders’ policies, procedures and standards, as required.
  • Coordinate and monitor partner participation in retail store donation program.
  • Field, investigate, resolve and record service complaints.
  • Process and record suspensions and reinstatements in accordance with suspension policy.
  • Enforce corrective action and follow-up plans for identified problems.
  • Monitor partner reporting and ensure reports are accurate and submitted in a timely manner.
  • Prepare reports as required by partners, funders and Food Bank management.
  • Maintain accurate, complete and updated agency records and files.
  • Assist in the distribution of grant funds to the partner network and monitor usage.
  • Track and complete grant requests through the Agency Needs fund.
  • Collaborate with sourcing team to support partners on the Advance Choice produce program.
  • Identify opportunities for growth during site visits and conversations with partners.
  • Encourage partners to consider innovative ways of distributing food.
  • Identify opportunities for Partner Excellence Academy content.
  • Identify gaps in service within caseload area and participate in the evaluation and onboarding of new potential partners, as required.
  • Assist in development of policies and procedures for network members.
  • Communicate positively and effectively with all team members, external partners, internal staff and key stakeholders.
  • Manage conflict constructively so disagreements lead to useful and productive discussions.
  • Maintain positive rapport with team members, colleagues and partners.
  • Provide support to Compassion Corner, emergency food assistance to individuals, as needed and directed by the Manager or Director.
  • Provide content for Network News, a quarterly newsletter for Food Bank members and partners.
  • Respect the geographic and cultural diversity of network members and their participants by becoming familiar with customs and behaviors in various locations.
  • Promote practices that support diversity, inclusion, and cultural competence.
  • Perform other duties as assigned by management.

Qualifications:

  • Bachelor’s Degree or equivalent experience in a related field.
  • The ideal candidate will be highly motivated to end hunger and committed to viewing the problem of hunger in a holistic context, including considerations of public health, social justice, diversity, equity, and the cultural importance of food.
  • A minimum of three years of programmatic and training experience in a related field.
  • Ability to effectively manage people.
  • Demonstrated conflict resolution, critical thinking and problem-solving skills resulting in positive outcomes.
  • Ability to effectively communicate difficult information in an appropriate manner.
  • Excellent written and verbal communication skills, to include professional letter-writing and report preparation.
  • Strong presentation skills.
  • Ability, experience and willingness to work with diverse populations.
  • Demonstrated organization and time-management skills.
  • Proven ability to multi-task, prioritize workload and meet goals.
  • Ability to work strategically, collaboratively, and effectively with staff members required.
  • Prior experience and proficiency in Microsoft Office, including Word, Excel and PowerPoint.
  • Willingness to travel and work evenings and weekends as required
  • Current and/or ability to obtain safe food handling certification within 60 days of hire.

Certificates: Act 33 & Act 34 Clearances

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Treasurer

AIGA Pittsburgh is looking for a Treasurer to join our executive board.

Our board members are all volunteers. This is a volunteer position.

As the largest community of design advocates, we bring together students, educators, practitioners, enthusiasts, and patrons – across three rivers and 90 neighborhoods – to amplify and give voice to the vision of a collective future. We do this through education, networking, professional, and personal development. We want creativity to be accessible to all who seek it.

Ideal Treasurer will:

  • Bring ideas to the table to help grow our funds so we can be more effective in service to our creative community
  • Guide the board on financial planning
  • Keep financial accounts in good standing
  • Prepare and disburse a monthly Treasurer’s Report at each Board meeting
  • Record revenue and expenses associated with each Chapter event or activity
  • Support chapter mission and other board activities

As you read the role description, keep in mind that you will have the opportunity to shape how you serve the local design community. We welcome new ideas and want to explore new ways of moving our city forward. We hope you will join our team!

—–

AIGA Pittsburgh is in affiliation with AIGA. As the oldest and largest professional membership organization for design—with more than 70 chapters and more than 25,000 members—AIGA advances design as a professional craft, strategic advantage, and vital cultural force.

Director of Refugee & Immigrant Services

Director of Refugee & Immigrant Services directs and supervises the provision of all immigrant and refugee resettlement services, including refugee resettlement, case management, vocational services, volunteer and peer support programs, and community collaborations.  Responsible for research and development of funding opportunities, assisting with the writing of grants, development and oversight of budgets, and the monitoring of all grant activities.  Represents JFCS and the needs and priorities of the immigrant and refugee community through advocacy and the organizing of initiatives, new programs and collaborations.  Responsible for representing JFCS both internally and in the external community as an expert in the needs and priorities of the refugee and immigrant community as well as acting as JFCS’s liaison to task forces, committees and other organizing bodies regionally and nationally.  Must be alert to cross-cultural biases in dealing with clients and have a deep understanding and commitment to addressing cultural differences and developing strategies for inclusivity in the provision of client services.

For full description and application instructions: https://www.jfcspgh.org/director-of-refugee-immigrant-services/

Administrative Coordinator

Jewish Healthcare Foundation (JHF) is a nonprofit, public charity that supports healthcare services, education, and research established in 1990 with proceeds from the sale of Montefiore Hospital.  The mission of JHF is to support and foster the provision of health care services, health care education, medical and scientific research, and to respond to the medical, custodial and other health-related needs of elderly, underprivileged, indigent and under-served persons in both the Jewish and general community throughout Western Pennsylvania. JHF is unique institution, a “think, train, do and give” tank, and has become a leading voice in safety, quality and workforce issues.

Through three supporting organizations, Pittsburgh Regional Health Initiative (PRHI), Health Careers Futures (HCF) and the Women’s Health Activist Movement Global (WHAMglobal) JHF has put special emphasis on the education, training and retention of the region’s healthcare workforce and on projects related to improving healthcare quality and patient safety.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Administrative Coordinator is a primary support staff person for the organization responsible for the following Job Duties (subject to change):

Project Support:

Assisting with correspondence, record keeping, scheduling, meeting material preparation, and meeting set up for the various projects of the JHF and its supporting organizations.

Meeting Support:

  • Coordinating all facets of in-person and virtual meetings including
    • Registration, logistics and planning (reservations, catering, shipping details, contact information)
    • Availability of needed materials (ordering, preventative maintenance, system for reservation of materials, organized storage, packing)
    • Travel arrangements (airfare, hotel reservations, car rental)
    • Pre-reading materials
    • Catering, AV and room set-up
    • Participants lists, sign-in sheets and agendas
    • Handout materials and binders
    • Material pick-ups and deliveries
    • Updating of slides as requested
    • Database Updates
    • Evaluation support through Survey Monkey
  • Supporting development of presentation materials
  • Scheduling and coordination of staff team meetings

Meeting Center Logistics:

  • Maintaining the meeting calendar for the organization and its various meeting rooms/locations
  • Assisting in creating and coordinating policies and procedures and necessary tracking tools for organizational meeting spaces
  • Assisting with arrangements, set up and coordination of internal and external meetings, events, and training sessions held in the meeting center
  • Coordinating the booking, use and maintenance of A/V equipment

Administrative Duties:

  • Providing staff support for Boards of Directors
  • Backing up the Receptionist/Front Desk, as requested
  • Assuming various administrative support duties for the organization (may include supply management, meeting management, database support, mail distribution)

Additional Responsibilities:

  • Contributing to other team projects as requested and as time permits
  • Other duties as assigned

QUALIFICATION/REQUIREMENTS:

  • Bachelor’s degree preferred
  • Ability to work collaboratively with a team of professionals
  • Experience in administrative support/project management
  • Proficiency with Microsoft Office, PowerPoint, Excel
  • Proficiency with/ability to learn on-line meeting platforms (e.g., ZOOM, Webex, Microsoft Teams) and other meeting software (e.g., GroupMail)

The Administrative Assistant must have excellent written and oral communication skills, a strong work ethic, high energy, the ability to manage multiple responsibilities simultaneously, and the ability to participate in teams. The employee must model the values of respect, courtesy, generosity, teamwork, and a positive attitude.

GENERAL EXPECTATION:

As expected of all employees of the Jewish Healthcare Foundation, the Administrative Assistant will abide by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

OFFICE LOCATION: DOWNTOWN PITTSBURGH

Note: The Position is full-time, available immediately and may begin as remote/semi-remote, but will transition to in-person/in-office when public health guidelines allow.

Telephonic Client Services Coordinator (Temporary Position 12-18 months)

  • Provide incoming callers with the most current and accurate information for all food assistance programs and other relevant resources
  • Refer clients to available resources by following specified written telephonic protocols
  • Complete over the phone pre-screenings for various programs and provide application assistance as needed
  • Listen, assess and troubleshoot issues related to accessing food assistance programs as needed.
  • Complete all follow-up procedures required to maintain client records and data collection
  • Adhere to all outlined protocols regarding security and confidentiality to protect personal client information.
  • Provide excellent customer service to all incoming referrals.
  • Communicate clearly and listen effectively in order to determine best referral program to meet current need.
  • Support all call center team members to guarantee success
  • Complete filing, mailing and clerical tasks as needed
  • Attend staff meetings and other meetings as required
  • Other duties as assigned by supervisor

Required Qualifications:

  • High School Diploma required; Associate’s or Bachelor’s degree preferred
  • Must have one or more years customer service within a nonprofit
  • Must be highly comfortable working with MS Office: i.e. Word, Excel and Outlook
  • Must be able to be patient and “keep their cool” with difficult and/or emotional callers
  • Able to meet crises calmly, solve problems, maintain attention to detail and accuracy
  • Strong interpersonal, time management and organizational skills
  • Excellent verbal and written communication skills
  • Bilingual in Spanish a plus
  • Familiarity with Salesforce a plus
  • Able to work on a team and interact effectively with individuals of diverse backgrounds, experiences, and personalities
  • Able to work with a minimum of supervision and show appropriate levels of initiative

Certificates: Hiring is contingent on candidate passing the following clearances that are paid for by the Food Bank: FBI Clearance, Act 33 & Act 34 Clearances

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.