Coordinator – Pittsburgh Chapter Operations

The Pittsburgh Chapter of SCORE, a national nonprofit, is looking for volunteers with a desire to help society through supporting small business and jobs creation. We have a need for a variety of volunteering roles ranging from social media and digital marketing support to event coordination and marketing research.  Our clients are our neighbors who want to start a small business or already have a small business but could benefit from mentoring from our SCORE Business Mentors. These volunteer positions help with Chapter Operations so that our Business Mentors can handle more small business clients.

If you’d like to learn more, apply to volunteer (no commitment) at https://pittsburgh.score.org/volunteer-29

SCORE is a nonprofit resource partner of the U.S. Small Business Administration that helps aspiring and existing entrepreneurs succeed. Every year, our volunteers help thousands of entrepreneurs achieve their dreams of starting small businesses and achieving new levels of success. Volunteering is a way for you to give back, network with business experts, and share your knowledge. Join SCORE today to make a meaningful difference in your local economy.

Learn more at www.score.org/volunteer.

Admissions Coordinator

Part time (20 hours per week) 

PUCS Background/Mission:

At Pittsburgh Urban Christian School (PUCS) our mission is to equip students to engage the world with their unique, God-given gifts. PUCS provides an excellent education in an urban setting for a racially and economically diverse group of students. We are committed to educating from a Christian perspective with a curriculum characterized by integral thematic units, close student teacher interaction and substantive parental involvement. By offering a high quality, affordable education, PUCS seeks to play a leading role in enhancing the quality of life for the people of Wilkinsburg and surrounding communities. Our staff of certified teachers is dedicated to facilitating each student’s spiritual, personal, social, academic and physical growth.

PUCS serves 130 students ranging from Pre-Kindergarten to eighth grade. PUCS employs 19 talented faculty and staff who are devoted to creating a rich learning environment for students. Our talented teachers help foster an environment that empowers PUCS students to realize their full potential and set them up for a successful post-PUCS educational experience.

Please review the PUCS website for further detail on the PUCS approach to learning and the impact PUCS has had on the community.

Job Description:  This role supports PUCS in all areas related to student recruitment, enrollment, and retention. In this role you will help design and execute annual admission and enrollment goals and strategies in accordance with the School’s commitment to promote economic, geographic, racial, and ethnic diversity in the student body, based on enrollment goals set by the Board of Trustees and feedback from the senior staff on the composition of the student body.

This position reports to the Development Director.

Responsibilities:

  • Acts as the main point of contact for all school admission inquiries.
  • Formulate annual Admission and Enrollment Action Plan with goals and objectives.
  • Oversee the admission information management software, the online application and submission of materials utilizing
  • Manage new student enrollment and the re-enrollment process of current students.
  • Develop and manage Admissions/Marketing calendar – Schedule appointments, tours, open houses, assessments, etc. with prospective families and other contacts.
  • Assist with admissions-related events (some virtually, until we can safely host events in person again), including tracking RSVPs, following up with event reminders and confirmations.
  • Assist with planning and execution of school-wide events such as the Serve-A-Thon, Major Donor events and fundraisers.
  • Assist with post-event follow up as needed – generate thank you letters, send follow up emails, provide attendance statistics, share event photos, etc. Generate statistical admissions reports
  • Assist with creating and maintaining brochures, literature, and promotional materials.
  • Assist with preparation of multimedia outreach projects such as video content and interactive social media content.
  • Support the Executive Director and Financial Secretary as they strategically allocate Financial Aid funds in order to maximize enrollment.
  • Assist in training parents, staff and board to promote the school
  • Assist with other recruitment duties as needed
  • Participate in evening and weekend meetings and events as needed

Qualifications:

  • A proven track record of building and sustaining racial and economic diversity in a student body and a deep understanding of the educational value of a diverse community
  • Excellent and engaging communication skills
  • Strong command of customer service skills and willing to go the extra mile
  • Able to self-direct
  • High degree of organization
  • High level of attention to detail
  • Strong follow through with projects and tasks
  • Adept with technology, motivation to learn industry-specific programs and other software quickly and independently
  • Microsoft Office Suite (advanced knowledge of Microsoft Word and Excel a plus), GSuite integrations (Classroom, Calendar, Sheets, Docs, Slides, Forms), database management
  • Proficiency with FACTS preferred
  • Must have access to a personal vehicle to travel to our school and community events
  • Three or more years of related experience, and/or equivalent experience and training
  • References required

Values and Job-Management Style:

  • Approaches challenges with a problem solving, forward-thinking mindset
  • Operates with integrity and in the interest of the school.
  • Warm, friendly and welcoming demeanor; enjoys connecting with children and adolescents.
  • Proactive, continually looking for ways to improve systems
  • Demonstrates trustworthiness in dealing with confidential matters.
  • Enjoys working in an educational setting and interacting with students and their parents, and collaborating with a variety of colleagues
  • Long-term employment commitment.
  • Flexibility, able to work occasional evenings and weekends as necessary
  • Team mentality

Required Legal Documents:

  • Federal Criminal History Record
  • Pennsylvania State Criminal Record Check (Act 34)
  • Pennsylvania Child Abuse History Clearance (Act 33/151)

How to Apply:

Interested applicants should send the following to bea.thomas@pucs.org:

  • Letter of interest
  • Resume
  • Three references
  • Personal Statement of Christian Faith / Experience

Box Office Lead Associate

Pittsburgh Public Theater is seeking a friendly and experienced Box Office Lead Associate to join our full time staff. Working closely with the entire box office team, the Lead Associate assists the Box Office Manager with daily operations of a dynamic office. Serving as a key member of the box office staff, the Lead Associate is responsible for: maintaining a high level of customer service in responding to all ticket inquiries (electronic, phone, in person), serving as shift supervisor when needed, assisting in training of part time staff, and offering additional support as needed with special events, etc. In their role as shift supervisor, the Lead Associate will complete all pre-show duties, serve as the main point of contact for any customer service needs, work closely with house management and other staff to ensure a pleasant patron experience, and perform all close out duties. In performance season this position’s working hours will include evening, weekend, and daylight hours. In non-performance season and during dark weeks this position’s hours will primarily be daylight. Weekend hours are mandatory for this position during performance and non-performance weeks.  This is a full time 40-hour a week position that includes occasional holidays and benefits.

Fundamental Expectations

  • To acknowledge, understand, and demonstrate a commitment to the Theater’s racial justice efforts by applying anti-racism tools and practices to individual and departmental processes and systems, and to contribute to a work environment that encourages knowledge of, respect for, and engagement with persons of all cultures, identities, and backgrounds (for more information see www.ppt.org/racialjustice).
  • To model and practice the values of artistic excellence, joyful collaboration, and resolute respect—especially when faced with challenges—through constructive, clear, solution-focused communication with fellow staff, supervisors, guest artists, and any other individual involved in the work at hand.

Position Functions and Responsibilities

  • Provide highest quality of customer service for patrons
  • Maintain a proficient and working knowledge of Tessitura ticketing database system
  • Help manage ticket inventory and provides ticketing services for subscribers and single ticket patrons, and for other Public Theater events or activities as needed
  • Observe Public Theater’s ticketing policies, and PCI compliance
  • Research and alter patron accounts, including exchanges, payments, adding and removing tickets, etc.
  • Recognize and maintain a working understanding of season and single ticket event codes, venue seat maps, ticket types, and pricing for all events
  • Help keep marketing and box office staff informed of ongoing patron needs, complaints, problems, or other feedback to assist us in providing excellent customer service and meeting the needs of our patrons
  • Support marketing and special events as needed
  • Manage ticket donation requests and software
  • Participate in meetings as needed
  • Assist with office projects, tasks or events as needed

Qualifications

  • 5+ years experience in customer service or sales required
  • 1+ year of professional box office experience is preferred
  • Intermediate+ knowledge of Tessitura ticketing system required
  • Willingness to work irregular and flexible hours including evenings and weekends
  • Excellent active listening skills and verbal communication skills
  • Ability to multitask and work in a fast-paced environment
  • Interest and/or appreciation of theater

Requirements

Successfully meeting the physical demands listed below are also essential functions of this job.

  • Ability to lift and move up to 20 pounds
  • Night, weekend, and daylight work will be required
  • Full COVID-19 vaccination required, barring a legal exception

Please submit cover letter and resume to ajones@ppt.org.

This is a full-time, non-exempt position. $15.15/hour plus benefits.

Pittsburgh Public Theater is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Box Office Manager

Pittsburgh Public Theater is seeking an experienced Box Office Manager to join our full time staff. This position serves as the primary Tessitura expert for the organization and is responsible for overseeing daily operations of the Box Office including full and part-time staff hiring, training and management, management of all operations related to ticket sales and customer service, and managing the Box Office budget. In performance season the Box Office Manager hours may include evening, weekend, and daylight hours. Outside of the performance season, this position’s hours are daytime.

Fundamental Expectations

  • To acknowledge, understand, and demonstrate a commitment to the Theater’s racial justice efforts by applying anti-racism tools and practices to individual and departmental processes and systems, and to contribute to a work environment that encourages knowledge of, respect for, and engagement with persons of all cultures, identities, and backgrounds (for more information see www.ppt.org/racialjustice).
  • To model and practice the values of artistic excellence, joyful collaboration, and resolute respect—especially when faced with challenges—through constructive, clear, solution-focused communication with fellow staff, supervisors, guest artists, and any other individual involved in the work at hand.

Position Functions and Responsibilities

  • Serve as the organization’s resident Tessitura expert, working across departments to provide Tessitura support when needed
  • Supervise the Box Office staff, including training, hiring, scheduling, assigning work, and evaluating all ticket sales staff
  • Work to maximize ticket revenue in all aspects of the theater’s marketing and sales effort
  • Assist in the creation and implementation of programs to develop earned revenue opportunities creating and implementing promotions and programs to develop earned revenue opportunities.
  • Complete and/or delegate & approve all daily and weekly ticket sales reporting as required by management.
  • Oversee and manage other related Box Office operational matters, including ticket inventory maintenance & purchasing.
  • Coordinate ticketing efforts for Development department fundraising events and any third party rental or events, as necessary
  • Create and maintain the Box Office budget
  • Execute setup of all organization events in Tessitura, including subscription series, special productions, and others
  • Create and maintain the Box Office customer service manual
  • Ensure the security of the Box Office operation, making best efforts to maintain the integrity of transactional data, cash management and the facility itself
  • See at least one performance of each mainstage production prior to the production’s official opening night, and attend opening night
  • Supervise and control a petty cash account, if applicable
  • Secure, complete and provide to the Director of Finance on a timely basis, all written insurance report information necessary with regard to any incidents as they occur.  These reports include employee, patron, vehicle, facility and Theater property loss or damage.
  • Perform all assignments in a safe and cautious manner
  • Accept and perform satisfactorily all reasonable assignments as requested

Qualifications

  • 5+ years experience in customer service or sales required
  • 3+ year of professional box office experience, staff management, and budget management is preferred
  • Advanced knowledge of Tessitura ticketing system required
  • Willingness to work irregular and flexible hours including evenings and weekends
  • Excellent active listening skills and verbal communication skills
  • Ability to multitask and work in a fast-paced environment
  • Interest and/or appreciation of theater

Requirements

Successfully meeting the physical demands listed below are also essential functions of this job.

  • Ability to lift and move up to 20 pounds
  • Night, weekend, and daylight work will be required
  • Full COVID-19 vaccination required, barring a legal exception

Please submit cover letter and resume to ajones@ppt.org.

This is a full-time, exempt position with a salary range of $45,000-$50,000.

Pittsburgh Public Theater is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Senior Administrative Assistant

The Minerals, Metals & Materials Society (TMS) a non-profit, 501(c)(3) international professional society of scientists and engineers, has an immediate opening for a locally based Senior Administrative Assistant. This position requires someone with experience and proficiency in planning and execution to support and/or lead the administrative, organizational, and logistics aspects of a variety of projects within the New Initiatives, Science, and Engineering Department at TMS. These projects include workshops, technology accelerator studies and reports, summer intern hiring, web-based information gathering/research, and TMS member committee support. The position also involves interacting directly with senior level professionals in TMS’s volunteer membership, and providing support in the proofreading, copy editing, and production of both technology reports and non-technical manuscripts and documents.

Headquartered in McCandless, a suburb of Pittsburgh, Pennsylvania, TMS is in the process of resuming in-office operations and the interview process will be virtual. Work will be done in the office environment with occasional telework a possibility. The position includes duties that may require occasional travel.

REQUIREMENTS:

  1. Associate or Bachelor’s Degree in Business Administration or a related field, preferred.
  2. Two to four years of experience and exceptional skills in administrative support to management.
  3. The ability to multitask on multiple projects, priorities, and deadlines, simultaneously.
  4. Proficiency with MS Office environment (Word, Excel, Outlook, PowerPoint, Teams), and collaborative platforms such as (for example) Doodle Polls, Smartsheet, SharePoint, and/or Google Docs.
  5. Excellent communication and collaborative skills working with senior level subject matter experts and/or other professionals.
  6. An entrepreneurial, “roll up your sleeves” attitude that enables independent problem solving (with minimal supervision) to support administrative and logistical needs for the TMS Director of New Initiatives, Science, and Engineering Department and the TMS Science and Engineering Lead.
  7. Excellent grammar, spelling, punctuation, composition, proofreading, and written communication skills.
  8. Comfort in working with and proofreading/copyediting technical content.
  9. Possess and demonstrates cultural awareness and sensitivity, respect, flexibility, and sound work ethics; willingness and ability to be hands-on with the details.
  10. Some experience working with scientists, engineers, or other technology professionals, preferred.
  11. Ability to work well independently and in team-based environments, and across TMS staff and volunteer/member departments.
  12. Position includes duties that may require occasional travel to TMS conferences, workshops, and/or meetings.

RESPONSIBILITIES:

  • Leads and/or strongly contributes to the administrative, organizational, planning, logistical, and proofreading/copyediting support of a variety of projects within the New Initiatives, Science, and Engineering Department, within the domain of workshops, technology accelerator studies, technical reports, summer intern hiring, web-based information research, and committee support. Multitasks on several of these projects at the same time.
  • On government-supported TMS workshops and technology accelerator studies – interfaces regularly and independently (with minimal supervision) with senior level technical experts and other professionals, including leading the logistics and administrative duties for all on-line, in-person, and teleconference meetings. Also provides proofreading, copyediting, and production assistance on the final reports for these initiatives, and responds to the TMS Director of New Initiatives, Science, and Engineering and the TMS Science and Engineering Lead on other administrative needs concerning these studies/workshops.
  • Works with the Director of New Initiatives, Science, and Engineering and the TMS Science and Engineering Lead in support of other projects and/or new initiatives, including the development of webinars, professional development courses, and specialty conferences. These efforts usually require working collaboratively with, other TMS departments.
  • Works with the TMS Science and Engineering Lead and the Director of New Initiatives, Science, and Engineering on the department’s summer intern hiring process.
  • Works with the Director of New Initiatives, Science, and Engineering, and the TMS Science and Engineering Lead in support of TMS member committee meetings.
  • Other responsibilities as assigned.
  • Position includes duties that may require travel.

Program Associate

As a Program Associate, your primary role is to support the day-to-day operational functioning of STANDING FIRM (SF), a national program of Women’s Center & Shelter of Greater Pittsburgh (WC&S) which empowers employers to recognize and respond to the workplace effects of partner violence. You will work with SF leadership to streamline efficiency, identify and solve problems, and develop and respond to opportunities for growth. You will be the hub of all internal communications as well as those with external clients, members, and the Advisory Council. The successful candidate will have keen attention-to-detail, demonstrate flexibility and the ability to manage multiple projects, be enthusiastic about learning and acquiring technology skills, and have experience in the corporate or employer community. This role is based out of the main WC&S facility with the ability to work remotely 2-3 days.

WC&S is a comprehensive domestic violence program annually serving over 8,000 adult and child survivors of domestic violence & facilitating an intervention program to over 500 people who are abusive. We are advocates, grounded in fostering a community of safety, healing, and empowerment for anyone affected by domestic violence. Our Mission is to strengthen our ability to meet the individual and evolving needs of those affected by domestic violence by investing in the growth of our people, deepening community engagement, and amplifying the voices of all survivors. All staff learn about and support the organization’s mission, vision, and values of Safety, Uplifting Others, Compassion, Courage, Equity, Survivor-Centered Advocacy, and Stewardship.

This role provides you with the opportunity to showcase and develop your administrative, coordination, event planning, technical, and marketing skills while contributing to the Mission of WC&S in a multitude of ways. If you are a resourceful, proactive self-starter, we are eager to hear from you.

Here’s what you will do:

  • Maintain Raiser’s Edge information for financial tracking. Assure training, membership, and consultation fees are billed monthly and accurately and track revenue.
  • Assist Director in preparing financial reports for Advisory Council and Board of Directors reports; prepare and distribute Advisory Council meeting notes and materials, arrange and attend meetings, prepare and disseminate minutes; and create pre-specified work and other organizational documents for SF.
  • Coordinate events and handle event-planning by taking the lead in the organizational aspects of the annual Awards Luncheon and other events as scheduled; communicate with event venues as needed and/or distribute web-based training details to participants; and provide event support for annual Corporate Leadership Breakfast under the direction of SWPA Says No More and The United Way of SWPA.
  • Regularly update and track membership status; collect data about employer action steps and input into membership lists and files.
  • Provide training and consultation support to the Senior Account Executive by documenting scheduling, preparing materials, and communicating with the training venue or consultation contact to assure smooth implementation of services; issue and organize pre- and post-training surveys; and learn and provide support in the Learning Management System.
  • Manage the SF website; take the lead in communicating with web management contacts to make changes and solve problems; organize content and distribute digital newsletter to employer members.
  • Maintain tools such as Employer Awareness Campaign, Employee Resource Center, and more.
  • Perform other duties as assigned.

Here’s what we are looking for:

  • Bachelor’s degree required.
  • At least three years’ relevant experience required.
  • Excellent organizational, communication, and administrative skills.
  • Advanced command of Microsoft Office Suite (particularly Excel), Raiser’s Edge, basic website maintenance, and internet research skills required.
  • A demonstration of the understanding of abusive family dynamics, including intimate partner violence, cycle of abuse, power and control dynamics, cultural diversity issues and child abuse and neglect.
  • Ability to understand and perform confidentiality and safety procedures.
  • Flexibility to adapt to changing demands and priorities.
  • Experience working in organizations with a successful track record in diversity and inclusion cultures preferred.
  • Act 33/34 and FBI Fingerprinting Clearances will be required.

WC&S offers a comprehensive and competitive benefits package, including: generous paid time off; health, vision, and dental insurance; short-term and long-term disability coverage; group life insurance; retirement plan; Flexible Spending Account; Employee Assistance Program; paid training and professional development opportunities; and is a Public Service (Student) Loan Forgiveness eligible employer.

WC&S is an equal opportunity employer and is committed to ensuring that both applicants and employees are treated without discrimination on the basis of race, color, gender identity expression, national origin, age, religion, disability status, sexual orientation/identity, citizenship status, veteran status, marital status or any other protected characteristic. We are committed to providing an inclusive and welcoming environment to all.

TO APPLY:

This position will remain open until we find the best candidate for the position. To ensure consideration for an interview, please send a resume and cover letter to the Director of Administration at careers@wcspittsburgh.org by end of business Friday August 6, 2021.

Database Coordinator

Full time year-round exempt status

Deadline to Apply: Sunday, August 15, 2021

About Pittsburgh Glass Center:

Pittsburgh Glass Center is a nonprofit, public access school, gallery and state-of-the-art glass studio dedicated to teaching, creating and promoting glass art. World-renowned artists come here to make studio glass art. People interested in learning more about glass come here to take a class, explore the contemporary gallery and watch live hot glass demonstrations.

As one of the top glass art centers in the world, we pride ourselves on providing exceptional resources and instruction to expand the skills and knowledge of our students and artists. We strive to foster a new generation of glass artists and enthusiasts here in the Pittsburgh region.

Pittsburgh Glass Center is an important arts organization in Pittsburgh that is helping the city connect its history as a major producer in glass to its creative future through the innovative use of glass as art.

Mission:

Glass Art: We teach it. We create it. We promote it. We support those who make it.

Vision:

PGC fuels a thriving glass art ecosystem of people, facilities and innovative programming that together shape our region’s creative economy. From the casually curious to the master artist, PGC welcomes and nurtures everyone so they are amazed, inspired and transformed­.

Guiding Principles:

Our guiding principles of creativity, collaboration, sustainability, diversity, and excellence,

About the Position:

This newly created position will support Pittsburgh Glass Center’s (PGC) fundraising and marketing efforts by ensuring efficient systems and standards for data entry and management. The Database Coordinator (DC) will be responsible for inputting, maintaining, and managing all data related to donors, prospective donors, students/class participants, members, funders, grants, contacts, Art on Fire (PGC’s annual auction) and relationship building. The Database Coordinator will provide administrative support to the Development and Marketing Directors and assist the Communications Manager, as needed, with solicitations, communications, surveys, and event logistics.

Essential Duties and Responsibilities:

  • Enters and maintains all data on gifts, donors, members, class registration and purchases. Enters new contacts gathered by staff into the system, individually or through imports, as needed. Manages process for receipt and acknowledgements. Prepares reports.
  • Reconciles all earned income after each semester (three per year) and all contributed income monthly with the finance department.
  • Establishes and follows appropriate policies, standards, and guidelines for data management for fundraising, membership, and communications including confidentiality, gift receipting, recording purchases and/or registrations, acknowledgements, membership benefits and reporting.
  • Documents procedures and provides staff training to maximize database utility.
  • In coordination with the Communications Manager, prepares all data like mailing lists necessary for appeals and communications.
  • Supports Communications Manager with collection and analysis of survey data.
  • When requested, prepares pre-solicitation reports containing donor specific information to help cultivate and solicit key prospects and donors. Maintains portfolio information in the database for all portfolio managers. Participates in monthly portfolio review and strategy planning meetings, provides data on prospects, donors, and members as well as moves management.
  • Directly responds to donor, member and class participant inquiries and complaints, via phone, email, or letter, including problems with checks, credit cards, EFT, and stock gifts.
  • Supports the Communications Manager with logistics for fundraising and marketing activities and events.
  • Manages the inventory of Artwork for Art on Fire, PGC’s annual auction.
  • Manages digital inventory, including Penn/Fairmont (PGC’s retail line of glassware).
  • Assists the Development Director on research and identification of new funders and donors.
  • Provides administrative support, as needed, to the Development and Marketing Directors.

Knowledge, Skills and Abilities:

Proven track record of database management in a nonprofit setting. Experience with donor and/or arts organization database systems a plus. Ability to meet deadlines, high level organization and attention to detail, knowledge of development principals, fundraising techniques and ethics, ability to multi-task and work independently, strategic thinker with the ability to manage tactical implementation, high comfort with technology solutions, appreciation for glass art, fun, creative with sense of humor.

Education/Experience Requirements:

Associate’s or bachelor’s degree or equivalent experience in data management; Minimum 2-3 years of professional experience with a preference for arts or nonprofit related experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be used to enable individuals with disabilities to perform the essential functions. The work environment characteristics are representative of those an employee encounters in an office environment.

Salary & Benefits:

This is a salaried full-time position. Salary range is $32-35,000 dependent on experience. Additional benefits include health, dental, and vision insurance, paid vacation, sick time, and complimentary classes at PGC. PGC also contributes to an employer matched Simple IRA for employees after they’ve been on staff for one year.

Diversity Statement:

PGC is dedicated to the goal of building a culturally diverse staff that is committed to teaching and working in a multicultural environment and strongly encourages applications from minorities and women. The Pittsburgh Glass Center values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. The PGC does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin in the administration of its educational policies, admissions policies, employment policies, scholarship programs, and other PGC administered programs and activities.

To Apply:

Applicants should submit a resume with three references and a cover letter that explains their experience in relation to the work, responsibilities, and qualifications listed here.

Applications without cover letters that directly address the candidate’s fit with this position will not be considered. All inquiries and resumes should be sent via email to DCsearch@pittsburghglasscenter.org by August 15, 2021.

Interviews will take place in late August and early September and selected candidate will be notified by September 10, 2021.  Anticipated start date for the position is on October 1, 2021.

PA criminal history report, Child Abuse Clearance, and FBI Fingerprint clearances will be required for the successful candidate.

Human Resources Administrator

Phipps is seeking a full-time Human Resources Administrator to provide administrative support to the Human Resources department.  Under the direction of the Director of Human Resources and Operations, the Human Resources Administrator will be responsible for coordinating employee benefits, including those pertaining to health care, retirement, disability and FMLA.  The Human Resources Administrator will recruit, interview and hire for internship programs and part-time positions, and will assist the Human Resources Manager with other activities and duties as needed.

The candidate must be a highly motivated individual with exceptional writing, communication and organizational skills; must be able to handle multiple tasks simultaneously, as well as confidential information, with minimal supervision.  Strong computer (Microsoft Office) and time management skills required.  Bachelor’s degree in human resources, business administration or relevant field required; museum/nonprofit experience is a plus. Phipps offers a competitive compensation package, strong benefits and unique atmosphere.

To apply, please email a resume, cover letter and salary history to hr@phipps.conservatory.org or mail to Phipps Conservatory and Botanical Gardens, Human Resources Department, One Schenley Park, Pittsburgh, PA 15213.  No telephone calls, please. Phipps is an equal opportunity employer.

 

For more information about Phipps, please visit our website: www.phipps.conservatory.org.

Membership Administrative Assistant

Phipps is seeking a full-time Membership Administrative Assistant to enhance the member experience by providing administrative and guest service support to the Membership department. Primary responsibilities will include, but are not limited to, providing excellent guest service by answering membership inquiries via phone and email; advertising membership opportunities to guests in the Conservatory; as well as maintaining database records.

A bachelor’s degree or equivalent experience in a related field is required; nonprofit experience is a plus. Experience with membership database software, specifically Raiser’s Edge or Altru, is preferred. The candidate must be proficient in Microsoft Office products, detail oriented, and have excellent written and verbal communications skills. Phipps offers a competitive compensation package, strong benefits and unique atmosphere.

Qualified candidates should email a resume, cover letter and salary history to hr@phipps.conservatory.org or mail to Phipps Conservatory and Botanical Gardens, Human Resources Department, One Schenley Park, Pittsburgh, PA 15213.  No telephone calls, please.

 

For more information about Phipps, please visit our website: www.phipps.conservatory.org.

 

Phipps Conservatory and Botanical Gardens is an equal opportunity employer.

Receptionist

The Receptionist of the URA is often the first point of contact for the URA stakeholders and will provide high quality, professional, timely, and engaging service for the organization. This position will collect, produce, and supply information regarding the organization to the general public, clients, customers, and employees as well as supporting front office functions with superb administrative skills.

Job title: Receptionist
Department: Human Resources
Divisional Unit: Central Operations
Pay Grade: 3
Reports to: Human Resources Manager

Essential Functions and Responsibilities:

  • Greet all persons entering organization, direct them to the correct destination, inform URA staff when visitors and guests arrive, and offer refreshments to all guests.
  • Tidy and maintain the reception area including coffee bar stations to ensure coffee is brewed for guests and visitors throughout the day, and restock other refreshments as needed.
  • Ensure conference rooms are organized before and reorganized after daily use to maintain professional appearances when guests arrive.
  • Professionally answer the URA’s main telephone line, screen and direct calls as appropriate internally and externally based on the services requested.
  • Take and relay messages when staff members are unavailable.
  • Provide information to callers about the URA’s programs, events, and departments. Answer queries from the public, customers, and clients.
  • Maintain and update phone directories and contact lists as organization personnel changes occur.
  • Monitor visitor access and maintain security awareness. Responsible for providing back up support to the main lobby attendant in the event of an absence to greet all guests entering the building.
  • Receive and sort incoming and outgoing mail for the URA’s various departments. Prepare, weigh and add postage to mail. Notify and coordinate department mail pickup and drop off.
  • Schedule and maintain appointments as needed for conference rooms, vehicle registrations, and create meeting room lists daily for internal staff reference.
  • Assist in the ordering of catering for meetings throughout the URA, and assist with conference room setup as needed.
  • Monitor and maintain office equipment, and office supplies for the organization, as well as scheduling regular document shredding for the URA.
  • Perform administrative support tasks such as preparing correspondences, creating and editing documents, filing, and recordkeeping as requested.
  • Perform other duties as assigned.

Position Requirements and Qualifications:

  • Associates degree in business related function.
  • 3+ years of experience in a related administrative, receptionist, or front office coordinator role.
  • Proficiency with computers and relevant software including but not limited to: Microsoft Word, Excel, PowerPoint, Outlook, Teams, etc.
  • Ability to type at least 50 words per minute.
  • Excellent customer service skills and best practices.
  • Strong attention to detail, and thoroughness.
  • Superb oral and written communication skills.
  • Any other combination of degree, skills, training, and experience will be considered.

Competencies:

  • Promoting Equity, Diversity, and Inclusion
  • Develops Talent
  • Attention to Communication
  • Customer Orientation
  • Takes Initiative
  • Thoroughness
  • Oral Communication
  • Written Communication

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA
  • Must be able to lift and carry up to 20 lbs., standing, sitting, reaching and stretching.
  • Must be able to talk, listen and speak clearly on telephone.

Disclaimers:

The URA is an equal opportunity affirmative action employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual origination, political, and/or union affiliation.

AN APPLICANT MUST BE A CITY OF PITTSBURGH RESIDENT, OR BECOME ONE AS A CONDITION OF EMPLOYMENT AT THE URA.