Intake Services Coordinator

ORGANIZATION: Allegheny Children’s Initiative
DEPARTMENT: Administration
POSITION: Intake Services Coordinator
STATUS: Full Time; 40 hours / week
SCHEDULE / HOURS: Monday through Friday; 9:00 AM to 5:00 PM
LOCATION: Pittsburgh (South Side)
SALARY / WAGES: Please submit wage requirements with resume and / or online application

Allegheny Children’s Initiative, a subsidiary of Partners For Quality Inc., is a non-profit organization that provides mental and behavioral health community-based services to children, adolescents and families throughout Allegheny County. Based in Pittsburgh’s South Side, we provide Intensive Behavioral Health Services, Service Coordination, Student Assistance, Parent-Child Interaction Therapy, and Family Based Mental Health programs. ACI has earned certification from the Council On Accreditation.

The Intake Services Coordinator is responsible for coordinating intake functions for all programs. Duties include, but are not limited to:

  • Explain the general nature, goals, and policies of ACI services and programs to callers. The Intake Services Coordinator will have an operational awareness of all program rules, policies, and procedures and be able to educate callers about them as necessary
  • Assist callers to identify, link, access, and coordinate resources outside of what ACI provides if necessary
  • Ensure completion of the required intake paperwork
  • Work closely with Program Directors to communicate about program capacities and referral information
  • Provide supportive listening and guidance in problem solving to consumers, their families, and other professionals
  • Coordinate and attend marketing events and community outreach for ACI programs
  • Ensure electronic health record is maintained with all information obtained from referral form, as well as any updated information
  • Verify all open consumers insurance daily using EVS
  • Create and maintain consumer profiles in the County CIPS database
  • Update service authorizations from MCO, County and MA for all programs in EHR
  • Maintain strict compliance with all ACI Personnel and Departmental Policies and Procedures, State Regulations, MCO requirements and COA Standards

QUALIFICATIONS

  1. Bachelor’s degree in Psychology, Social Work or other Human Services field from an accredited college or university;
  2. Minimum of two years experience; preferably in the areas of child/adolescent and family mental health services;
  3. Excellent communication and computer skills
  4. Valid Driver’s License
  5. Use of personal vehicle required
  6. Act 33 / 34 and FBI clearances required

SALARY / WAGES

Please submit wage requirements with resume and / or online application

CASH INCENTIVES

Employees have the opportunity to earn additional money through various incentive programs:

  • $1,000 Employee Referral (for successfully referring someone to employment)

BENEFITS

Full Time employees enjoy a comprehensive benefits package:

  • Health, Dental and Vision Insurances (United Healthcare)
  • $1,200 cash payout option in lieu of Health Insurance coverage
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • 16 to 26 Paid Days Off / year
  • 48 Paid Sick hours / Year
  • 7 Paid Holidays
  • Short Term Disability
  • Life Insurance
  • Supplemental Insurance (AFLAC)
  • Optional 401(k) with Employer match

WORK PERKS!

  • Free parking
  • Mileage reimbursement
  • Employee Activities, Rewards and Recognition Programs
  • Cell Phone discount (Verizon)
  • Comprehensive Employee Assistance Program

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways:

  • Complete an employment application online
  • Email resumes: Careers@PFQ.org
  • Fax resumes: 412-446-0749
  • Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136

If you need any assistance or require an accommodation to apply please contact us at 412-446-0700.

 

Partners For Quality and its family of agencies are an equal opportunity employer

EOE

Case Manager

Case Manager (25 hours/week)

Lawrenceville United is seeking a highly empathetic, culturally humble, organized, and persistent case manager to support residents in Lawrenceville and beyond with accessing various assistance programs.

About Lawrenceville United

Lawrenceville United (LU) works to improve and protect the quality of life for all Lawrenceville residents. We envision a welcoming, diverse, and empowered community that works together to ensure all residents have what they need to thrive. For more information on LU, please visit www.LUnited.org.

Summary of Position

The Case Manager position is a new position and will be responsible for taking over various case management duties currently being performed by the Community Engagement & Program Manager and the Executive Director. With the COVID-19 pandemic, need in the community has skyrocketed, and Lawrenceville United has implemented a variety of supports and programs to support residents with those needs: free food distributions, the Neighbors In Need financial assistance program, the Buddy System mutual aid program, and more. LU also provides intensive support for residents to navigate and access the various assistance programs outside of LU, including: Emergency Rental Assistance Program (ERAP), utility assistance, LIHEAP, property/rent rebate, SNAP, CSFP, WIC, Senior Farmers Market Nutrition Program (SFMNP), Housing Opportunity Fund, eviction mediation programs, and more. Interventions are especially focused on housing: ERAP, eviction prevention, and rehousing support.

Reporting Relationship

The Case Manager will report to the Executive Director with support from the Community Engagement & Program Manager.

Wage, Hours, Location

The Case Manager position is 25 hours per week at $16.50 per hour. Hours are flexible. Remote work is encouraged, but the position will likely require in-person meetings and home visits at times. Strict adherence to COVID-19 safety protocols is required. A phone reimbursement is available. We offer paid sick leave and a SIMPLE IRA with up to 3% matching funds.

Responsibilities

Case Management – these duties will be the primary responsibility of this position:

  • Receive referrals from both internal and external sources, including up to 7 Emergency Rental Assistance Program referrals per month
  • Make contact with clients, using persistence and creativity when barriers to communication are presented
  • Support clients with assessing needs, identifying potential resources, determining eligibility, collecting necessary documentation, and completing applications
  • Communicate with third parties, as necessary, to research resources, check status of applications, and advocate for clients
  • Attend trainings and check-ins with resource providers and partners, as needed
  • Keep documentation and records in compliance with HIPAA and other laws
  • Be a friendly and professional support to clients during a challenging time

Program Coordination & Assistance – these duties will be a secondary responsibility of the position, as caseload and time permits:

  • Conduct outreach and targeted marketing to make community aware of benefit programs, possibly including tabling at the Lawrenceville Farmers Market
  • Assist with coordination of the Neighbors In Need (NIN) Program: prepare applications for the NIN Committee, communicate with Committee, facilitate meetings, and conduct follow-up, including preparing payment information and check requests
  • Assist with creating Buddy System matches and communicating with participants
  • Assist with coordinating Friday food distributions and managing volunteers for this and other food delivery programs
  • Occasionally may be asked to deliver meals, fill in for regular volunteers, and other duties as assigned

Qualifications & Skills

  • Bachelor’s Degree in Social Work, Psychology, Behavioral Science, or related field—or equivalent experience in case management
  • Working knowledge of HIPAA, mandated reporting, and other relevant laws
  • At least general understanding of various public benefit programs
  • Experience working with diverse communities, including low-income residents, families, older adults, communities of color, immigrants/refugees, people with disabilities, members of LGBTQIA+ community, victims of abuse and violence, and people with mental illness
  • Outstanding people skills, including empathy, cultural humility, communication skills, and ability to make complicated systems understandable and manageable
  • Ability to use persistence and creativity to open doors and advocate for clients
  • Ability to navigate a complicated and rapidly shifting patchwork of resources
  • Excellent organization and record-keeping skills
  • Ability to maintain professionalism and work as part of a team
  • Training or experience in trauma-informed care preferred
  • Experience working with (or ability to learn) Microsoft Office suite, Google Sheets, SalesForce, and email
  • Must get Act 33, 34, and 73 clearances

To Apply

Send cover letter and resume addressed to Dave Breingan at HR@LUnited.org. Applications will be reviewed on a rolling basis.  

We strongly encourage applications from qualified individuals who bring diverse perspectives and represent marginalized communities, including Black, Indigenous, & People of Color; members of the LGBTQIA+ community; and people with disabilities. LU is an equal opportunity employer, committed to hiring and supporting an inclusive workforce.

Family and Community Engagement Specialist

Job Purpose:

South Hills Interfaith Movement (SHIM) is a human services organization dedicated to empowering struggling individuals and families to achieve self-sufficiency.  We provide direct assistance (such as food, clothing, and utility assistance) as well as offering a variety of family support programs, including financial literacy education, job employment, early childhood programs, summer camp and a Family Support Center.

Position Description:

The Family & Community Engagement Specialist is responsible for engaging South Hills Family Center parents and community members, developing and evaluating client-driven programming, and developing advocacy strategies in order to deliver the best service possible to clients. Programming should meet the variable needs of the community with a particular focus on behavioral health and community building.

Duties and Responsibilities:

  • Engage parents and community members in educational, vocational and leadership-based skills development through programming and group activities.
  • Connect individuals with appropriate behavioral health services. Facilitate support groups on-site and work to develop and maintain relationships with local mental health providers for referral purposes.
  • Develop and monitor of the Allegheny County Quality Standards for Family Strengthening and Support, engaging staff and families in the evaluation process. Assist with ongoing assessment of all Family Center based activities.
  • Develop and manage the Parent Advisory Council.
  • Develop and implement programs to engage new and waiting families in the Family Center.
  • Develop outreach plan for underrepresented demographic segments at the Family Center.
  • Engage community members in advocacy efforts at local, regional and State levels where appropriate.

Qualifications and Requirements:

  • Bachelor’s Degree required; Master’s Degree preferred (Social Work, Counseling, Education, Human Development ore related field)
  • Five years related experience
  • Reliable, independent transportation
  • Act 33/34 clearances
  • Valid Driver’s License
  • Ability to establish and maintain effective working relationships with public and private agencies, colleagues and participants.
  • Strong interpersonal, organizational, written and verbal communication skills.
  • Strong computer skills that include Microsoft Office tools, basic computer software,  and the internet.
  • Must possess initiative, productivity, creativity and problem solving skills.
  • Ability to work as a team member, with energy, flexibility, and the ability to multi-task.
  • Sensitivity to the needs of a multi-cultural community.
  • Knowledge of social service systems in Allegheny County.
  • Understand and comply with the policy of a Mandated Reporter.
  • Ability and willingness to work evening and occasional weekend hours.

Network Compliance Coordinator

Manage a caseload of partner programs. Implement, communicate and ensure compliance with Greater Pittsburgh Community Food Bank (Food Bank) policies and procedures.  Support training, development and capacity-building opportunities and communicate to the partner network.

Key Responsibilities:

  • Monitor all partner programs annually using the standards developed by the Food Bank to evaluate agency compliance and quality access to food.
  • Communicate all policies, procedures and standards effectively to partners and Food Bank staff to ensure adherence to Food Bank policies.
  • Monitor, track and address compliance requirements (501 c3 status, safe food handling, membership, civil rights, reporting, product use, etc.).
  • Enforce all Food Bank, Feeding America, funders, government and other key stakeholders’ policies, procedures and standards, as required.
  • Coordinate and monitor partner participation in retail store donation program.
  • Field, investigate, resolve and record service complaints.
  • Process and record suspensions and reinstatements in accordance with suspension policy.
  • Enforce corrective action and follow-up plans for identified problems.
  • Monitor partner reporting and ensure reports are accurate and submitted in a timely manner.
  • Prepare reports as required by partners, funders and Food Bank management.
  • Maintain accurate, complete and updated agency records and files.
  • Assist in the distribution of grant funds to the partner network and monitor usage.
  • Track and complete grant requests through the Agency Needs fund.
  • Collaborate with sourcing team to support partners on the Advance Choice produce program.
  • Identify opportunities for growth during site visits and conversations with partners.
  • Encourage partners to consider innovative ways of distributing food.
  • Identify opportunities for Partner Excellence Academy content.
  • Identify gaps in service within caseload area and participate in the evaluation and onboarding of new potential partners, as required.
  • Assist in development of policies and procedures for network members.
  • Communicate positively and effectively with all team members, external partners, internal staff and key stakeholders.
  • Manage conflict constructively so disagreements lead to useful and productive discussions.
  • Maintain positive rapport with team members, colleagues and partners.
  • Provide support to Compassion Corner, emergency food assistance to individuals, as needed and directed by the Manager or Director.
  • Provide content for Network News, a quarterly newsletter for Food Bank members and partners.
  • Respect the geographic and cultural diversity of network members and their participants by becoming familiar with customs and behaviors in various locations.
  • Promote practices that support diversity, inclusion, and cultural competence.
  • Perform other duties as assigned by management.

Qualifications:

  • Bachelor’s Degree or equivalent experience in a related field.
  • The ideal candidate will be highly motivated to end hunger and committed to viewing the problem of hunger in a holistic context, including considerations of public health, social justice, diversity, equity, and the cultural importance of food.
  • A minimum of three years of programmatic and training experience in a related field.
  • Ability to effectively manage people.
  • Demonstrated conflict resolution, critical thinking and problem-solving skills resulting in positive outcomes.
  • Ability to effectively communicate difficult information in an appropriate manner.
  • Excellent written and verbal communication skills, to include professional letter-writing and report preparation.
  • Strong presentation skills.
  • Ability, experience and willingness to work with diverse populations.
  • Demonstrated organization and time-management skills.
  • Proven ability to multi-task, prioritize workload and meet goals.
  • Ability to work strategically, collaboratively, and effectively with staff members required.
  • Prior experience and proficiency in Microsoft Office, including Word, Excel and PowerPoint.
  • Willingness to travel and work evenings and weekends as required
  • Current and/or ability to obtain safe food handling certification within 60 days of hire.

Certificates: Act 33 & Act 34 Clearances

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Family Based Clinical Supervisor

Family Based Clinical Supervisor – $2,000 Hiring Bonus Available

Join our growing clinical team! Be a part of a dynamic, mental/behavioral health team providing evidence-based therapeutic support for families with children, adolescents, and adults with mental health disorders. Services are provided in the home, school, and community settings. Extensive training and support provided.

At Every Child, we transform lives and strengthen communities. We strive to help children and families live together safely and securely. We work hard and celebrate our professional achievements, but also understand that life outside of work is important and value a healthy work/life balance. We offer competitive wages, flexible scheduling options, benefits with low employee contributions, and a supportive work environment.

We are seeking a Family Based Clinical Supervisor to join our team.

The Family Based Clinical Supervisor will provide clinical supervision to Family Based Team Members.  This position is responsible for providing team, administrative and supervisory oversight to ensure the delivery of clinical services and to ensure that all mandated governmental regulations are adhered to and that all reporting requirements are performed in a timely and efficient manner. The supervisor is also monitoring for effective staff relations with their clients and organizations having a direct impact on the services we provide.  Responsible for complying with all PA State, county, managed care, and departmental paperwork expectations. Required to meet departmental performance standards as required by Every Child Inc.  Other agency related duties as required or assigned.

Qualifications and Education Requirements

  • Master’s Degree in Psychology, Social Work, Nursing, Rehabilitation, Education or Human Services field.
  • Minimum of 3 year’s direct care experience with children or adolescents in any of the following Child and Adolescent Service System Program (CASSP) systems:  Mental Health, Education, Special Education, Children and Youth, Drug and Alcohol, Juvenile Justice, Health Care and Vocational Rehabilitation.
  • Minimum of two year’s supervisory experience in any program of the CASSP system.
  • Training in a variety of systems and modalities of treatment with emphasis on structural family therapy model.
  • Proficient in family systems approaches and other therapeutic modalities such as behavioral management, cognitive therapy, interpersonal, solution focused, parent management, psycho dynamic etc.).
  • Proficiency in problem solving, well developed interpersonal and communication skills.
  • Familiar with psychiatric diagnosis and knowledgeable of supportive and concrete services available to children and families via community and social service organizations.
  • Ability to demonstrate effective problem solving and negotiation skills with consumers and to empower families.
  • Mandatory ability to provide back up support to “crisis on-call” clinicians during and after office hours as part of a “crisis on-call “supervisory departmental rotation.
  • Ability to maintain highly confidential data.
  • Ability to maintain highly confidential data.
  • Excellent planning and organizational skills.
  • Ability to work with minimal supervision and multi-task to meet important deadlines.
  • Ownership of a reliable vehicle.
  • Valid PA driver’s license and proof of insurance.

Role and Responsibilities

  • Able to address productivity issues with staff in a well thought-out and timely manner.
  • Ensure full compliance with agency policies and governmental regulations through the delivery of clinical services within Every Child’s program offerings.
  • Provides inter-agency relations and troubleshooting with all funding sources.
  • Measures quality assurance expectations related to all practices and services.
  • Initiates new processes where needed to improve existing processes and quality on-time delivery.
  • Provides weekly supervision to FB Team to include case reviews, updates, treatment planning and assistance for WPIC presentations.
  • Consistently provides insurance companies with necessary information for reauthorization of services as necessary.
  • Notifies finance department in a timely fashion regarding authorizations for monthly invoicing.
  • Provides psycho-educational resources to staff to aide in treatment plans.
  • Timely and accurate review of weekly logs.
  • Fulfills On-call supervisor responsibilities (during business hours, evenings/weekends as necessary).
  • Consistently assesses individual staff strengths/challenges and develops strategies to assist in addressing areas requiring improvement.
  • Assists staff in the identification and coordination of the delivery of formal/informal support, community based resources to assist individuals and families.
  • Conduct staff performance appraisals in a timely manner.
  • Provides coaching/mentoring to staff as necessary.
  • Ensures accountability of staff performance and inter-departmental conflict, when necessary.
  • Maintains effective communications with all parties for proper coordination of activities, avoidance of miscommunicated information and missed deadlines.
  • Interviews and assesses qualifications of prospective employees.
  • Attends required staff, departmental and agency meetings.
  • Performs other special assignments, projects or miscellaneous duties as requested.

Physical Requirements

Use of general office equipment (computer, keyboards, telephones, copy and telefax machines).  May require minimal filing.  Driving/operation of a vehicle.  Must be able to transport infants in car seats requiring lifting and carrying up to 25 pounds.

Additional Requirements

Act 33/34 Clearances current within one (1) year, FBI Clearance, Valid current PA Driver’s License, vehicle and proof of adequate vehicle /liability insurance coverage.  Ability to work a flexible work schedule to include evening and weekends.

Adult Education Program Facilitator (Full-time)

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

Education Services: We provide high school equivalency preparation, English as a Second Language classes, and a computer-based certified testing center!

As the Adult Education Program Facilitator you would play a vital role in connecting our participants with career exploration, job search, job placement, retention program services, and related trainings. Along with being responsible for facilitating individual service plan development and supporting participants in community-based settings in accessing the full menu of needed and available services to attain established goals!

Essential duties will include but are not limited to:

  • Complete required enrollment and orientation paperwork for all participants.
  • Provide case management services, including appropriate referrals for services to meet participant’s in other life domains to support employment or education success.
  • Develop transition and goal plans with students and instructors, conduct workshops on applicable transition topics, and conduct exit interviews for students to determine next steps as well as reason for leaving.
  • Conduct ongoing face-to-face meetings with participants to insure quality service delivery and conduct progress reviews of goals in accordance with program/contract guidelines.
  • Facilitate related instructional courses as needed, including career coaching through the completion of career assessments and individual meetings with participants.
  • Monitor and report all outcomes per the program contract, including placement, employer, wage, benefits, hours, and job retention information.

Travel required: Yes, local travel.

Schedule: Monday – Friday between the hours of 8:00am – 8:00pm, schedule will vary.

External Hiring Range: $34,299 to $35,864/Year

Qualifications: 

  • Bachelor’s degree (Education, Teaching, or related field) required.

APPLY NOW:

To apply click here or copy and paste the following hyperlink ( https://bit.ly/3wFvjEN ) into your browser’s address bar.

New Troop Engagement Coordinator

Location: Pittsburgh

Girl Scouts is the preeminent leadership development organization for girls in kindergarten through twelfth grade, and our mission is to build girls of courage, confidence, and character. At Girl Scouts Western Pennsylvania, we’re committed to providing every girl the chance to practice a lifetime of leadership, adventure, and success.

Position Description/Essential Functions:

The New Troop Engagement Coordinator guides, mentors and supports new troop leaders through their first year of participation in Girl Scouts.  You are the first point of contact for prospective and new troop volunteers to welcome them to the organization, coordinate their connection to key staff and volunteers, provide training support, and ensure they are equipped and empowered to lead girls through the Girl Scout Leadership Experience. As subject matter expert of the new troop leader first year experience, you foster a positive and motivational relationship with volunteers that is critical for new member retention. The essential functions of this position include the following:

  • Onboard new troop leaders;
  • Assist with the development and implementation of the New Leader Learning Path to optimize support and retention;
  • Work with Volunteer Troop Coaches to develop and maintain networks of local volunteers to provide local support and resources to new leaders;
  • Coordinate, schedule and facilitate Leadership Workshops to ensure training needs meet the volume of new leaders being onboarded;
  • Collaborate with staff to promote and assist with recruitment efforts, council sponsored event and training promotion, and participation in council-wide initiatives;
  • Become the subject matter expert in the online Volunteer Toolkit; schedule and implement monthly trainings for volunteers, and review, track and report on utilization;
  • Analyze data and trends to develop and implement plans to achieve girl and adult membership growth and retention goals among new members;
  • Ensure Girl Scouting is open to all girls and adults;

Requirements:

  • College degree or equivalent professional experience;
  • 2 years of work experience in related field, with experience in volunteer management and support;
  • Ability to work independently, manage multiple projects and meet deadlines;
  • Strong training and facilitation skills with demonstrated success executing trainings and workshops, both virtually and in-person;
  • Top notch communicator and can confidently present to large groups;
  • Strong computer skills in Microsoft Office, Outlook and ability to learn new systems;
  • Must be organized, detail orientated, and customer focused;
  • Able to work flexible hours to include days, some evenings and some weekends;
  • Have reliable transportation;

TO APPLY:

Submit cover letter, resume and salary requirements to recruiting@gswpa.org.

Direct Service Advocate II – Overnight

As a Direct Service Advocate II, you would provide direct service advocacy, safety planning, emotional support, psychoeducation, case management, and information & referrals to clients of the WC&S Emergency Shelter, 24-Hour Hotline, and Text/Chat during overnight shifts. You will have the ability to effectively work with adults and children who have experienced trauma, handle crises, manage multiple client cases and needs, and be a resourceful problem solver with strong attention to client safety, confidentiality, and wellbeing. Due to the sensitive nature of our work, it is important that you understand abusive family dynamics, including intimate partner violence (IPV), cycle of abuse, power and control dynamics, and child abuse and neglect. The overnight schedule will provide you with the ability to work autonomously, honing your critical thinking, problem-solving, crisis management and leadership skills. The successful candidate is independent, responsible, sensitive to trauma and cultural diversity issues, and passionate about serving those experiencing IPV. This role will be based out of the WC&S Residential Program, which is housed in the main WC&S facility.

WC&S is a comprehensive domestic violence program serving over 7,500 adult and child survivors of domestic violence annually & facilitating intervention groups to over 500 men who batter. All staff learn about and support the organization’s mission, guiding principles, and values, as well as the tenets of Women’s Center Business System (WCBS), and are sensitive to cultural and workplace harmony and infusing principles of Sanctuary (a model for providing trauma-informed care) into their daily interactions with clients and co-workers. This role provides you with the opportunity to showcase your active listening, communication, and crisis management skills, and the ability to contribute to the organization’s mission in a variety of ways. If you are a resourceful, responsible self-starter who is comfortable building rapport and meeting the needs of a diverse group of clients, we are eager to hear from you. WC&S will offer you an environment that provides endless opportunities to advance your knowledge and skills.

Here’s what you will do:

  • Oversee building security and assure confidentiality of clients, residents, and location at all times
  • Conduct intake interviews with residents to identify individual needs
  • Provide individual advocacy and case management for residents related to ongoing safety planning, goal planning, housing support and advocacy, and more
  • Work regularly with residents on meeting basic daily needs
  • Prevent and manage crises through rapport building, active listening, mediation, and problem solving
  • Provide crisis counseling, safety planning, and information and referrals to Hotline callers and users of Text/Chat
  • Assist with training of new staff, volunteers, and interns
  • This position requires being available 40 hours per week for the Wednesday, Thursday, Friday and every other Saturday overnight shifts
  • Perform other duties as assigned

Here’s what we are looking for:

  • Bachelor’s Degree in social work/social sciences or related field required.
  • 1-3 years’ experience in direct services or human services field required.
  • A demonstration of the understanding of abusive family dynamics, including intimate partner violence, cycle of abuse, power and control dynamics, cultural diversity issues and child abuse and neglect.
  • Comfortable working autonomously and being solely responsible for key functions of the organization during overnight shifts.
  • Ability to establish healthy boundaries, trust, respect and rapport with adults and children.
  • Ability to understand and perform confidentiality and safety procedures.
  • Adept in utilizing general technology including but not limited to Microsoft Office Suite, Windows, Outlook, and online software platforms.
  • Act 33/34 Clearances and FBI Clearances will be required.

WC&S offers a comprehensive and competitive benefits package, including: generous paid time off; health, vision, and dental insurance; short-term and long-term disability coverage; group life insurance; retirement plan; Flexible Spending Account; Employee Assistance Program; paid training and professional development opportunities; and is a Public Service (Student) Loan Forgiveness eligible employer.

WC&S is an equal opportunity employer and is committed to ensuring that both applicants and employees are treated without discrimination on the basis of race, color, gender identity expression, national origin, age, religion, disability status, sexual orientation/identity, citizenship status, veteran status, marital status or any other protected characteristic.

TO APPLY:

This position will remain open until we find the best candidate for the position. To ensure consideration for an interview, please send a resume and cover letter to the Director of Administration at careers@wcspittsburgh.org by end of business on Wednesday April 21, 2021.

Director of Refugee & Immigrant Services

Director of Refugee & Immigrant Services directs and supervises the provision of all immigrant and refugee resettlement services, including refugee resettlement, case management, vocational services, volunteer and peer support programs, and community collaborations.  Responsible for research and development of funding opportunities, assisting with the writing of grants, development and oversight of budgets, and the monitoring of all grant activities.  Represents JFCS and the needs and priorities of the immigrant and refugee community through advocacy and the organizing of initiatives, new programs and collaborations.  Responsible for representing JFCS both internally and in the external community as an expert in the needs and priorities of the refugee and immigrant community as well as acting as JFCS’s liaison to task forces, committees and other organizing bodies regionally and nationally.  Must be alert to cross-cultural biases in dealing with clients and have a deep understanding and commitment to addressing cultural differences and developing strategies for inclusivity in the provision of client services.

For full description and application instructions: https://www.jfcspgh.org/director-of-refugee-immigrant-services/

Mental Health Therapist – PA Licensed, insurance credentialed

Are you passionate about being part of the mission and vision to provide high quality, individualized, affordable counseling services to clients in need?

Compassionate Counseling LLC is a group counseling practice, who provides client-centered counseling services in ways which uniquely overcome barriers to treatment, while emphasizing wellness and empathy. We serve a diverse population, and emphasize a warm, welcoming approach. We support clients through therapist expertise, multicultural competency, inclusivity, and an attitude of welcoming sensitivity.

Compassionate Counseling provides a diverse range of quality mental health services to individuals, couples, and families, and those of all ages. Our goal is to overcome obstacles to accessing mental health care, by using creative and individualized approaches. We are sensitive to those who prefer a holistic approach to their care and embrace multicultural competency and practice welcoming sensitivity in our setting. We also work in collaboration with Brookline Teen Outreach, in the provision of specialized teen mental health and after school social-emotional learning opportunities for youth.

We pride ourselves on building a team of individuals who bring their best with them every day – because with that, we can make a large and lasting impact on the lives of the people that we serve. If being part of a team of caring, committed professionals, is your goal, then this is the perfect opportunity for you!

We encourage all interested individuals who share in this belief to feel welcome in applying for a career with us.