Marketing Manager

We are searching for a Marketing Manager to support communication efforts to reach current and potential supporters. This dynamic, digitally savvy professional will be responsible for implementing and managing marketing communication activities to drive greater understanding and visibility of our work in the community. The ideal candidate will be comfortable wearing multiple “hats”, efficiently performing different marketing functions including managing email campaigns, reporting and analytics, social media management, project management of quarterly newsletters, collateral development and more. They will be highly organized, energetic, self-motivated, detail oriented and possess the ability to multi-task in a fast paced, team-oriented environment.  They will take a proactive approach to achieving goals and be able to work independently.

Essential Functions

  • Lead the management of key marketing projects including supporting marketing for events, volunteer activities, and more for various internal clients
  • Collaborate with team members, including internal and external partners to ensure smooth delivery of materials, plans and strategies related to assigned projects
  • Provide support including maintaining accurate documentation, managing the approval process, tracking progress, managing assets on the server and youtube channels, overcoming obstacles and taking the lead in clearly communicating with team members to keep projects moving and on deadline
  • Manage all email marketing campaigns end to end including leading planning/input meetings, working with content developers, setting up creative in constant contact, manage email lists and reporting
  • Social Media Support- manage agency partner for execution of social media content calendar and provide support when needed
  • Website Updates- work with web developer partner to make necessary updates to website content

Additional Functions

  • Assist in development of marketing materials and communication outreach programs that will support fundraising efforts, community impact programs and other initiatives as they arise.
  • Develop content for social, collateral or other communication materials
  • Support development of board book materials each quarter as assigned

People Management Responsibilities

  • Assists in management and communications with outside partners and volunteers

Financial/Budgetary Responsibilities

  • Monitor budget for assigned projects (when using outside vendors) to ensure they are staying on track

Education and Experience

  • Required: BS or BA degree in marketing, communications or related field
  • Preferred: 3+ yrs in communication, marketing or project management role

Knowledge, Skills, and Abilities

Required:

  • Excellent organizational and project management skills
  • Excellent written and verbal communication skills
  • Ability to effectively organize and manage multiple tasks/projects on time/on budget
  • Thrives in a fast past environment
  • Ability to work both independently and as part of a collaborative teamFamiliarity/experience across multiple communication platforms (web, social media, digital media, print, video, email marketing)
  • Preferred:
    • Familiarity and comfort working with senior executives of major corporations
    • Experience coordinating, leading and interfacing with volunteers
    • Willingness to step out of assigned role to assist other team members as needed
      Certifications/Licenses

Physical Demands

  • Light: Exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. force frequently and/or a negligible amount of force constantly. Even when weight lifted is negligible, a job is rated light when: 1) it involves walking or standing to a significant degree; 2) it requires sitting most of the time but involves pushing and/or pulling of arm or leg controls; 3) it involves working at a production rate that requires constant pushing or pulling of materials.

Travel Requirements

  • Occasional travel within the region via ground transportation

Disaster Action Team Member

Purpose: To participate in all DAT program support and capacity building activities necessary to ensure effective service delivery during a DAT response.

Responsibilities: Disaster Action Teams provide 24-hour emergency response to local disasters, particularly house fires, ensuring that those affected have access to resources for basic necessities such as food, shelter and clothing. This position is responsible for the tasks involved in the Disaster Action Team program including:

  • Supporting the annual goals, RDO objectives, and regional/chapter plan for DAT services through participation in meetings, projects, and local response activities.
  • Completes all required training and maintains current training standard as DAT program requirements change.
  • Attends regular team meetings and training as required by the region/territory.
  • Completes assigned projects and local response activities according to the needs of the DAT program.
  • Preparing vehicles, response materials, administrative support of the DAT program and other tasks assigned by the DAT Leader.

Qualifications:

Ability to:

  • Follow and execute requests received from supervisor with little or no supervision.
  • Adapt to change, negotiate compromise and tolerate ambiguity.
  • Build effective relationships with others who can help with work-related goals.

Relationships: Works closely with all other DAT Members to ensure team goals are achieved.

Length of Appointment: Once trained, may remain active as long as able to perform the assigned tasks.

Development Opportunities:

  • DAT Service Associate on a DAT response
  • DAT Team Leader in support of the DAT preparedness
  • DAT Supervisor on a DAT response

Volunteer Dispatcher

The Duty Officer is the member of the Disaster Action Team that receives the initial call with a request for help from our Red Cross Dispatch Center. That individual collects information about the event, verifies it with the local 911 Center, FD, etc. and then determines if a Red Cross response is required. If it is, they call out a team that will go respond to the event and aid those displaced.

The role can be done remotely following training, and it does require reliable phone and internet connection. We use a wed-based system to update the status of our events, so volunteers must be comfortable with learning an online system.

Key Responsibilities:

Leadership

  • May determine if Red Cross action is required; may decide if Red Cross will respond via Disaster Action Team.
  • Uses event triggers such as size, scope, and type of the event to direct the Disaster Action Team response.
  • Works with on-scene Disaster Action Team leadership to support the response and provide technical guidance.
  • Support and trains new Duty Officers.

Functional

  • Dispatch Disaster Action Team Members and monitor the response to ensure appropriate resources are made available. Activate Disaster Health Services, Disaster Mental Health, and Disaster Spiritual Care, Public Affairs when requested.
  • Documents incoming disaster notification and creates & verifies events in RC View, when applicable.
  • Where appropriate, maintains access to and ability to use the Client Assistance System (CAS) to enter case data and load CACs.
  • May be required to monitor activity across multiple Disaster Action Team responses.
  • Notify Chapter and Regional staff of significant events, and contribute to an Initial Incident Report, when appropriate.
  • Attends regularly scheduled team/DAT meetings as required by Chapter/Region.

Availability:

Very Flexible hours. We are asking for those who can make schedules available to be on call for three six hour shift per month. The 3 six hour increments can be set during the volunteer’s open availability anytime day or night.

Qualifications:

  • Demonstrated leadership and communication skills.
  • Demonstrated commitment to mission of the American Red Cross.
  • Ability to remotely monitor and track details of Disaster Action Team responses.
  • Ability to prioritize multiple tasks in complex and stressful situations.
  • Proficient with Red Cross systems and online interfaces.
  • Sit and/or stand for minimum two-hour periods.
  • Work for long periods on computer.
  • Speak clearly on the phone and in person.

Relationships: Works closely with all other DAT Members to ensure team goals are achieved.

Length of Appointment: Once trained, may remain active as long as able to perform the assigned tasks.

Caseworker – Assist Families After Disasters

Purpose: Support the disaster recovery of individuals, families, and communities through the activities of Casework and Recovery Planning, Recovery Systems, and Community Recovery.

Reports To: DCS: Southwestern PA – Recovery Team Leader

Responsibilities: Responsibilities include but are not limited to:

  • Conduct client interviews: both initial interview and follow-up conversations, according to standards
  • Assess qualifications for direct client assistance
  • Use the Client Assistance System 2.0 to document the assistance and services provided in the client record according to standards
  • Assist with recovery planning, problem-solving and advocacy on request according to standards
  • Provide clients with information and referrals to community partners
  • Learn about the Recovery activities and develop knowledge, skills, expertise in Casework and Recovery Planning, Systems and/or Community Recovery
  • Has the option to work remotely after completing required training.

Time Commitment: Choose your availability schedule: daytime or early evening hours. After training, may be able to work from home.

Qualifications:

Orientation

  • Demonstrated commitment to the mission of the American Red Cross.
  • Be kind, caring, resourceful, knowledgeable.
  • Demonstrate interest in learning about community resource organizations.
  • Demonstrate the ability to work well in stressful situations and in a team-oriented setting. Has the ability to use CAS 2.0.

Customer Focus

  • Is dedicated to meeting the expectations and requirements of clients, internal and external customers; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect.

Is able to: Sit for 2 hour periods.

Relationships: Works with Recovery Team Leaders and Members.

Development Opportunity:

Based on skill and interests, become a Casework and Recovery Planning SV, a Community Recovery
Supervisor or a Systems Supervisor.

Training: Is in the process of completing or has completed the required training:

  • Disaster Cycle Services: An Overview
  • Recovery Services: An Overview
  • Casework and Recovery Planning Fundamentals
  • Direct Client Assistance Fundamentals
  • Meet the Client: What is a Family?

Association Coordinator/Event Planner

Established in 1865, the Allegheny County Medical Society is the leading professional association of physicians in Pennsylvania. Our mission is improving healthcare through education, advocacy, service, and physician well-being.  Our vision is a healthy region with compassionate medical care.

The Association Coordinator/Meeting Planner provides association management services to the Pittsburgh Urological Association, the American College of Surgeons Southwestern PA Chapter, the ACMS Foundation and the Pennsylvania Geriatrics Society Western Division (hereafter known as Association Management Partners).

Duties and Responsibilities include the following. Other duties may be assigned.

Association Management

  • Perform association management services for Association Management Partners’.
  • Manage meetings and events: find and book venues or arrange virtual platforms, maintain relationships with customers and vendors, handle event logistics including onsite staff support, manage budgets and invoicing, manage CME, manage risk and present post-event reports.
  • Handle membership management, as well as monitoring finances.
  • Conduct negotiation on behalf of ACMS for the scope of work for association management services.
  • Recruit sponsors and provide oversight of sponsor and vendor relationships: Track deliverables, gather logo and company information and assure appropriate acknowledgement.
  • Manage administration for Association Management Partners:
    • General correspondence to members, officers, and board of directors.
    • Communications (phone, email, correspondence, and marketing).
    • File maintenance and updates.
    • Website creation and updates.

Event Management

  • Support the management of all ACMS events, collaborating with team members.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Four-year degree (or equivalent experience) in marketing, public relations, communications, hospitality, nonprofit management or related field.

Other Skills/Experience

  • Communication and marketing skills.
  • Project management experience.
  • Good leadership skills.
  • Highly Organized. Exceptional proofreading and good eye for detail.
  • Multitasker.
  • Good time management.
  • Proficiency in various event software.
  • Proven experience as event manager.
  • Skilled in project management.
  • Knowledge of performance indicators and marketing techniques for event management.
  • Computer savvy; proficient in Windows Office Suite and Association Management Software such as Wild Apricot, Zoom, Virtual Conference Platforms, Google Calendar, Drop Box and Stripe.
  • Outstanding communication and negotiation ability.
  • A knack for problem-solving.
  • Customer-service orientation.
  • Ability to write clear and effective communication
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Compensation:

Regular full-time position (Exempt).  Typically, this is 40-45 hours per workweek and hours fluctuate seasonally.

Equal Employer Opportunity

The Allegheny County Medical Society provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Allegheny County Medical Society complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Email submissions only. Please send a cover letter and resume. All candidate submissions should be combined in a single PDF with the applicant’s name in the file name. Please do not include information in email but include important information for consideration in cover letter content. Do not make multiple submissions. No phone calls, please.

Business Manager for Education Services

RESPONSIBILITIES

  • Process parent billings, including printing and distributing customer statements to education programs for families weekly.
  • Manage the ProCare system to ensure that all changes reflected in Pelican (i.e., copay changes, child care schedule, and child information) have been entered accurately.
  • Accesses and reviews the Pelican system daily for changes in co-pays, child enrollment, and attendance. If necessary, contact parents or education programs to confirm or resolve any discrepancies that occur.
  • Responsible for communication to families (i.e., delinquent accounts and billing concerns).
  • Collaborates with the Director of Education for handling family accounts that become delinquent while maintaining contract compliance for child care subsidies. When necessary, prepare and distribute Heritage Delinquent Notices to families weekly.
  • Ensure all employee and scholarship children are billed and zeroed out with designated descriptions in ProCare weekly.
  • Prepare and reconcile weekly reports on family account balances and compile AR reports for the Director of Finance.
  • Provide reports from ProCare or Pelican systems as needed.
  • Assist in processing monthly billing and reporting for tuition and fees, and contractual programs such as Early Head Start, Head Start, and PreK Counts.
  • Assist Nutrition Department on CACFP income qualification determinations, communicate qualification to Education sites, and maintain Student Income Qualification database.
  • Provide and analyze reports and statistics to management for education-related purposes when requested.
  • Assist Education Department with Program Purchasing.
  • Perform other duties as assigned by the Director of Finance.

QUALIFICATIONS AND SKILLS 

  • Bachelor’s Degree in Business Administration.
  • Proficiency with Excel/MS Word and Windows environment.
  • 3+ years with billing and collection experience.
  • Ability to operate within the billing and accounts receivable systems, ProCare and Pelican preferred.
  • Current FBI, Child Abuse, National Sex Offender, and State Criminal Background clearances or be able to attain all clearances within 30 days of hire.
  • Current health assessment and TB test.
  • Ability to frequently lift or move weight as in lifting, carrying, or holding children 20+ lbs.

Heritage also provides a robust benefits package, which includes:

  • Medical, dental and vision insurance
  • Flexible Spending Account
  • 401(k)
  • Short-term and long-term disability insurance
  • Paid time off
  • Paid Holidays plus a floating holiday
  • Child Education Benefit
  • Supplemental plans available
  • Casual dress Fridays

For thirty-eight years, Heritage Community Initiatives has been dedicated to making a positive impact on the social mobility of thousands of individuals, families, and children through programs in Transportation, Education, and Nutrition. From our hometown in Braddock, Pennsylvania, Heritage is privileged to be a cornerstone for those who are under-resourced in forty communities throughout Eastern Allegheny County.

Applicants are asked to send a cover letter and a copy of your resume to humanresources@heritageserves.org and please visit our website for additional information about Heritage Community Initiatives – www.heritageserves.org.

Administrator – General Office

Osher Lifelong Learning Institute at Carnegie Mellon University (Osher at CMU) is seeking candidates for the position of Administrator – General Office.

Osher at CMU is an independent non-profit organization on the CMU campus that offers its large membership intellectual and cultural experiences in a stimulating environment for older adults (average age of the membership is 73). The Institute provides non-credit, non-degree-granting classes and programs as well as special cultural and social events geared towards retirees, and encourages active participation by members in a voluntary capacity.

The Administrator – General Office is expected to perform routine clerical duties such as answering telephones, taking and delivering messages, setting up and maintaining files, reviewing/sorting/directing electronic mail for action, entering data into computer systems, and preparing routine correspondence. Duties include recruitment and training of organization’s volunteers for a variety of tasks, AV support for classroom instructors, and completion of diverse processes in membership enrollment and course registration. This is a front-facing position and is expected to be able to communicate with students, instructors, office volunteers, and Board members.

The position reports to the Executive Director while operating in an effective, efficient team environment presenting a professional, inviting, and highly-regarded image for the Osher at CMU.

Position requirements include:

Education: Bachelor of Arts or Bachelor of Science (Business Administration/Information Technology) or equivalent experience.  Work experience would be considered in lieu of a BA or BS.

Hardware/Software: Understanding of both Apple and PC products and software. Software frequently used includes – but is not limited to – Microsoft Windows, macOS, Apple iOS, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), basic knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign) for editing purposes, Google Suite (Drive, Forms, Sheets, Calendar), Zoom, Box, JotForm, MailChimp, SurveyMonkey, Facebook, and HTML/CSS. Familiarity with Audio-Visual equipment, printers, and copiers. Knowledge of all hardware and software is not a condition of employment.

Office and Behavioral Skills: Customer service skills. Attention to detail and effective organizational skills/time-management. Excellent verbal and written skills, including technical writing and proof-reading. Multi-tasking ability and critical thinking skills. Ability to work as a team member in a small, open layout, fast-paced office. Sensitivity to challenges of an aging population of end-users.

Covid Vaccination Status: Due to the vulnerability of our primary demographic, all staff members must be vaccinated as a condition of employment.

The Administrator – General Office position at the Osher Lifelong Learning Institute at Carnegie Mellon University has a starting salary of $16.00 per hour / $33,280.00 based on a 40-hour workweek that includes a paid lunch period.  After a 90-day probationary period, the successful candidate will be eligible to receive PTO – paid time off, a benefits allowance, sick days, and a SEP/IRA funded at the rate of 5% of base salary.  The Osher staff follows the university holiday schedule that currently includes the last week of the year off due to university shutdown (usually December 24th-January 1st).

Because Osher at CMU is run by a small staff, all employees are cross-trained and expected to pitch in however and whenever needed to keep the organization running smoothly.

If you are interested in applying for this position, please email your resume, cover letter, and list of at least three work related references to osher@cmu.edu by October 29. Please no calls. Interviews will be scheduled during the week of November 8th.

Neighborhood Business District Program Analyst

The Business Solutions Neighborhood Business District Team is a newly formed unit that will provide data driven strategic advisory and service delivery to the URA. Included in these services is implementing a citywide business district program for neighborhood commercial corridors and adjacent residential areas including but not limited to organizational development, promotions, market analysis, design, business/neighborhood improvement districts, district management, research, data analysis etc. The Neighborhood Business District Program Analyst will provide staff support and coordination for several URA grant programs and will work with neighborhood business district organizations to assist them in connecting their businesses with resources.

The ideal candidate for this position will be passionate and committed to supporting the revitalization and growth of Pittsburgh’s neighborhood commercial corridors and connecting business district organizations and entrepreneurs with support and resources. Working with public, private, and nonprofit agencies to advance business start-up, retention, and expansion initiatives will be integral to success. The position requires outstanding ability to adapt and pivot, provide strategic and innovative spirit and vision to the URA’s work.

Job title: Neighborhood Business District Program Analyst
Department: Business Solutions
Divisional Unit: Strategic Initiatives
Paygrade: 6
Reports to: Business Program Officer
Full-time / Exempt

Essential Functions and Responsibilities:

  • Work with the Business Program Officer to coordinate the Neighborhood Initiatives Fund and other URA business district grant programs, including:
  • Manage the contracting, approval, and invoicing processes for all awardees
  • Work with project managers when applicable to ensure that grantees and projects are on track.
  • Attend meetings with grantees and potential grantees
  • Work with the Business Program Officer to Develop working relationships with partners and stakeholders, such as (but not limited to) Neighborhood Allies, Pittsburgh Community Reinvestment Group, the City of Pittsburgh Mayor’s Office, and Department of City Planning
  • Troubleshoot potential issues with projects and contracts
  • Manage budgets for related programs and contracts with the NetSuite program.
  • Provide tracking and project closeout reports, including tracking outside investment and job production when possible.
  • Coordinate with other URA staff who are working on related projects within neighborhood business districts.
  • Attend PA Downtown Center, National Main Street Center, and other training/conferences as needed.
  • Attend neighborhood meetings facilitated by the individual neighborhood business district and other community groups as needed.
  • Draft Board agenda items and receive proper approvals for all contracts that the URA enters into for neighborhood business district programs.
  • Perform other tasks as assigned.

Position Requirements and Qualifications:

  • Bachelor’s Degree in urban planning, public administration, business administration, or a related field.
  • 3+ years of experience in business development and/or neighborhood revitalization.
  • Other combinations of education, experience, knowledge, and abilities demonstrating the qualifications necessary to perform the duties of the position may be considered.
  • Familiarity with commercial corridor and community revitalization techniques
  • Excellent communication skills, including verbal, written and public speaking.
  • Strong interpersonal skills, including coalition building, ability to build relationships with diverse populations
  • The demonstrated ability to establish and maintain excellent working relationships with internal and external stakeholders.
  • Knowledge of business development finance programs.
  • Familiarity with the City’s Community Development Corporations and development climate.
  • Proficiency in Microsoft Office Suite
  • Familiarity with GIS and NetSuite preferred.

Competencies:

  • Promoting Equity, Diversity and Inclusion
  • Develops Talent
  • Establishing Focus
  • Managing Performance
  • Influencing Others
  • Building Collaborative Relationships
  • Entrepreneurial Orientation
  • Results Orientation
  • Decisiveness
  • Persuasive Communication
  • Oral Communication
  • Written Communication

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA
  • Must be able to lift and carry up to 20 lbs., standing, sitting, reaching and stretching.
  • Must be able to talk, listen and speak clearly on telephone.

Disclaimers:

The URA is an equal opportunity affirmative action employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual origination, political, and/or union affiliation.

AN APPLICANT MUST BE A CITY OF PITTSBURGH RESIDENT OR BECOME ONE AS A CONDITION OF EMPLOYMENT AT THE URA.

Assistant At The Market (Temporary Position)

At Greater Pittsburgh Community Food Bank, we’re committed to equity, diversity and inclusion. Our organization grows and succeeds when all members of the community, where we live and serve, have a seat at the table to help us ensure all of our neighbors have enough to eat. We invite candidates from all diverse backgrounds, including but not limited to race, gender, sexual orientation, abilities, etc., to join our team.

Job Summary:  Deliver excellent customer service while providing food assistance and information to families (guests) who seek emergency food assistance at the food bank. Currently, we offer services via Compassion Corner, but in December we are transitioning to our own on-site pantry called “The Market”.  This Assistant will support the team of The Market in an environment where the pace quickly changes based on need.

Key Responsibilities:

  • Prepare food orders for individuals who walk-in and/or who order online.
  • Stock and replenish shelves throughout the day.
  • Maintain cleanliness of The Market where families are served.
  • Assist guests as they make their selections and during checkout.
  • Conduct intake and survey guests about food preferences and personal needs.
  • Provide information and referrals to other social services for which guests may be eligible.
  • Treat all guests and co-workers with dignity.
  • Respect the cultural diversity of the guests for whom we provide service.
  • Perform other duties as assigned by management.

Qualifications:

  • Desire to bring cheer and positivity to guests’ experience and to co-workers.
  • Has energy, enthusiasm, and a “can do” attitude!
  • Ability, experience and willingness to work with diverse populations.
  • Ability to repeatedly lift and move 50 pounds.
  • Ability to reach and move objects repetitively and repeatedly.
  • Ability to stay on feet and walk approximately ¼ mile or more up to 30 times a day.
  • Excellent computer and data entry skills.
  • Adept at learning new software programs, which includes a client record management system.
  • High School Diploma or Equivalent
  • Act 33 and Act 34 Clearances

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Consumer Lending Program Assistant

This position is for a Consumer Lending Program Assistant in the Residential & Consumer Lending department at the Urban Redevelopment Authority of Pittsburgh (URA). The Residential & Consumer Lending Division provides a portfolio of housing programs to both developers and consumers in the City of Pittsburgh. The division helps make Pittsburgh a more affordable place for its residents.

The Consumer Lending Program Assistant is responsible for providing programmatic support through administrative skills for the consumer housing programs including but not limited to: Homeowner Assistance Program, Down Payment & Closing Cost Assistance Program, OwnPGH, and the Energy Equity Fund. This includes fielding general inquiries, assisting with reviewing applications for home repair programs, helping homeowners apply for programs, and providing outreach and education around homeownership in the City of Pittsburgh.

Job title: Consumer Lending Program Assistant
Department: Residential & Consumer Lending
Divisional Unit: Lending & Investments
Pay Grade: 5
Reports to: Manager of Consumer Lending
Full-time / Nonexempt

Essential Functions and Responsibilities:

  • Support the Departmental Director, managers, and staff in the activation of the consumer housing programs’ day-to-day activities related to operational oversight and organizational effectiveness.
  • Schedule application follow-up calls, consumer orientation meetings, and other necessary meetings with internal and external parties to coordinate consumer applications getting approved.
  • Maintain physical and electronic files for the consumer housing programs.
  • Coordinate the centralized application process with department leadership for consumer programs and maintain a master spreadsheet and/or database of all client inquiries and applications.
  • Review consumer applications for eligibility and issue pre-approval or denial letters.
  • Research City, County, and local School District property taxes for the real estate associated with homeowner and conduct qualified borrower checks.
  • Prepare reports on the status of projects, programs, and initiatives including monthly production and inquiry reports.
  • Attend community meetings, present housing programs, and/or help the departmental organize and lead charettes.
  • Assist with general administrative tasks such as scanning, copying, creating PowerPoints, data entry into various systems, running reports from various systems, maintain invoicing systems, maintain system databases such as SharePoint, NetSuite, The Mortgage Office, etc.
  • Complete Part 58 paperwork including requests to the State Historic Preservation Office and requests to the City Planning Department as required.
  • Coordinate public outreach events to increase visibility to the URA’s homeownership programs.
  • Assist with preparation and execution of closing documents.
  • Other duties as assigned.

Position Requirements and Qualifications:

  • Associates Degree in Business, Communications, Public Policy, Public Relations or a related field.
  • At least three (3) years of experience in an operations, coordinator, or administrative support role.
  • Basic mathematical skills and proper grammar, punctuation, and spelling are required.
  • Experience in MS Office Suite products, including SharePoint.

Preferred Qualifications:

  • Bachelor’s Degree in Business, Communications, Public Policy, Public Relations or a related field.
  • Pennsylvania Notary License preferred
  • Knowledge of the affordable housing field is a plus
  • Experience in NetSuite, The Mortgage Office, and/or any other tracking software preferred

Competencies:

  • Promoting Equity, Diversity, and Inclusion
  • Develops Talent
  • Information Gathering
  • Takes Initiative
  • Results Orientation
  • Thoroughness
  • Fostering Teamwork
  • Personal Credibility
  • Oral Communication
  • Written Communication
  • Customer Orientation
  • Interpersonal Awareness
  • Flexibility

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA
  • Must be able to lift and carry up to 20 lbs., standing, sitting, reaching and stretching.
  • Must be able to talk, listen and speak clearly on telephone.

Disclaimers:

The URA is an equal opportunity affirmative action employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual origination, political, and/or union affiliation.

AN APPLICANT MUST BE A CITY OF PITTSBURGH RESIDENT, OR BECOME ONE AS A CONDITION OF EMPLOYMENT AT THE URA.