Box Office Lead Associate

Pittsburgh Public Theater is seeking a friendly and experienced Box Office Lead Associate to join our full time staff. Working closely with the entire box office team, the Lead Associate assists the Box Office Manager with daily operations of a dynamic office. Serving as a key member of the box office staff, the Lead Associate is responsible for: maintaining a high level of customer service in responding to all ticket inquiries (electronic, phone, in person), serving as shift supervisor when needed, assisting in training of part time staff, and offering additional support as needed with special events, etc. In their role as shift supervisor, the Lead Associate will complete all pre-show duties, serve as the main point of contact for any customer service needs, work closely with house management and other staff to ensure a pleasant patron experience, and perform all close out duties. In performance season this position’s working hours will include evening, weekend, and daylight hours. In non-performance season and during dark weeks this position’s hours will primarily be daylight. Weekend hours are mandatory for this position during performance and non-performance weeks.  This is a full time 40-hour a week position that includes occasional holidays and benefits.

Fundamental Expectations

  • To acknowledge, understand, and demonstrate a commitment to the Theater’s racial justice efforts by applying anti-racism tools and practices to individual and departmental processes and systems, and to contribute to a work environment that encourages knowledge of, respect for, and engagement with persons of all cultures, identities, and backgrounds (for more information see www.ppt.org/racialjustice).
  • To model and practice the values of artistic excellence, joyful collaboration, and resolute respect—especially when faced with challenges—through constructive, clear, solution-focused communication with fellow staff, supervisors, guest artists, and any other individual involved in the work at hand.

Position Functions and Responsibilities

  • Provide highest quality of customer service for patrons
  • Maintain a proficient and working knowledge of Tessitura ticketing database system
  • Help manage ticket inventory and provides ticketing services for subscribers and single ticket patrons, and for other Public Theater events or activities as needed
  • Observe Public Theater’s ticketing policies, and PCI compliance
  • Research and alter patron accounts, including exchanges, payments, adding and removing tickets, etc.
  • Recognize and maintain a working understanding of season and single ticket event codes, venue seat maps, ticket types, and pricing for all events
  • Help keep marketing and box office staff informed of ongoing patron needs, complaints, problems, or other feedback to assist us in providing excellent customer service and meeting the needs of our patrons
  • Support marketing and special events as needed
  • Manage ticket donation requests and software
  • Participate in meetings as needed
  • Assist with office projects, tasks or events as needed

Qualifications

  • 5+ years experience in customer service or sales required
  • 1+ year of professional box office experience is preferred
  • Intermediate+ knowledge of Tessitura ticketing system required
  • Willingness to work irregular and flexible hours including evenings and weekends
  • Excellent active listening skills and verbal communication skills
  • Ability to multitask and work in a fast-paced environment
  • Interest and/or appreciation of theater

Requirements

Successfully meeting the physical demands listed below are also essential functions of this job.

  • Ability to lift and move up to 20 pounds
  • Night, weekend, and daylight work will be required
  • Full COVID-19 vaccination required, barring a legal exception

Please submit cover letter and resume to ajones@ppt.org.

This is a full-time, non-exempt position. $15.15/hour plus benefits.

Pittsburgh Public Theater is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Program Associate

As a Program Associate, your primary role is to support the day-to-day operational functioning of STANDING FIRM (SF), a national program of Women’s Center & Shelter of Greater Pittsburgh (WC&S) which empowers employers to recognize and respond to the workplace effects of partner violence. You will work with SF leadership to streamline efficiency, identify and solve problems, and develop and respond to opportunities for growth. You will be the hub of all internal communications as well as those with external clients, members, and the Advisory Council. The successful candidate will have keen attention-to-detail, demonstrate flexibility and the ability to manage multiple projects, be enthusiastic about learning and acquiring technology skills, and have experience in the corporate or employer community. This role is based out of the main WC&S facility with the ability to work remotely 2-3 days.

WC&S is a comprehensive domestic violence program annually serving over 8,000 adult and child survivors of domestic violence & facilitating an intervention program to over 500 people who are abusive. We are advocates, grounded in fostering a community of safety, healing, and empowerment for anyone affected by domestic violence. Our Mission is to strengthen our ability to meet the individual and evolving needs of those affected by domestic violence by investing in the growth of our people, deepening community engagement, and amplifying the voices of all survivors. All staff learn about and support the organization’s mission, vision, and values of Safety, Uplifting Others, Compassion, Courage, Equity, Survivor-Centered Advocacy, and Stewardship.

This role provides you with the opportunity to showcase and develop your administrative, coordination, event planning, technical, and marketing skills while contributing to the Mission of WC&S in a multitude of ways. If you are a resourceful, proactive self-starter, we are eager to hear from you.

Here’s what you will do:

  • Maintain Raiser’s Edge information for financial tracking. Assure training, membership, and consultation fees are billed monthly and accurately and track revenue.
  • Assist Director in preparing financial reports for Advisory Council and Board of Directors reports; prepare and distribute Advisory Council meeting notes and materials, arrange and attend meetings, prepare and disseminate minutes; and create pre-specified work and other organizational documents for SF.
  • Coordinate events and handle event-planning by taking the lead in the organizational aspects of the annual Awards Luncheon and other events as scheduled; communicate with event venues as needed and/or distribute web-based training details to participants; and provide event support for annual Corporate Leadership Breakfast under the direction of SWPA Says No More and The United Way of SWPA.
  • Regularly update and track membership status; collect data about employer action steps and input into membership lists and files.
  • Provide training and consultation support to the Senior Account Executive by documenting scheduling, preparing materials, and communicating with the training venue or consultation contact to assure smooth implementation of services; issue and organize pre- and post-training surveys; and learn and provide support in the Learning Management System.
  • Manage the SF website; take the lead in communicating with web management contacts to make changes and solve problems; organize content and distribute digital newsletter to employer members.
  • Maintain tools such as Employer Awareness Campaign, Employee Resource Center, and more.
  • Perform other duties as assigned.

Here’s what we are looking for:

  • Bachelor’s degree required.
  • At least three years’ relevant experience required.
  • Excellent organizational, communication, and administrative skills.
  • Advanced command of Microsoft Office Suite (particularly Excel), Raiser’s Edge, basic website maintenance, and internet research skills required.
  • A demonstration of the understanding of abusive family dynamics, including intimate partner violence, cycle of abuse, power and control dynamics, cultural diversity issues and child abuse and neglect.
  • Ability to understand and perform confidentiality and safety procedures.
  • Flexibility to adapt to changing demands and priorities.
  • Experience working in organizations with a successful track record in diversity and inclusion cultures preferred.
  • Act 33/34 and FBI Fingerprinting Clearances will be required.

WC&S offers a comprehensive and competitive benefits package, including: generous paid time off; health, vision, and dental insurance; short-term and long-term disability coverage; group life insurance; retirement plan; Flexible Spending Account; Employee Assistance Program; paid training and professional development opportunities; and is a Public Service (Student) Loan Forgiveness eligible employer.

WC&S is an equal opportunity employer and is committed to ensuring that both applicants and employees are treated without discrimination on the basis of race, color, gender identity expression, national origin, age, religion, disability status, sexual orientation/identity, citizenship status, veteran status, marital status or any other protected characteristic. We are committed to providing an inclusive and welcoming environment to all.

TO APPLY:

This position will remain open until we find the best candidate for the position. To ensure consideration for an interview, please send a resume and cover letter to the Director of Administration at careers@wcspittsburgh.org by end of business Friday August 6, 2021.

Internal Events Manager

Phipps is seeking a full-time Internal Events Manager to coordinate special events, assuring all details are provided for before, during and after an event. The Internal Events Manager will deliver a magical guest experience by coordinating with other departments and external vendors to ensure events are run successfully. Other responsibilities include directing Event Assistants and Facilities crews during events, as well as establishing goals and developing proposals to maximize revenues and minimize expenses for special events, adhering to monthly and yearly event budgets.

The qualified candidate must have exceptional guest service and organizational skills and the ability to work in a fast-paced environment. Weekend and evening availability is required. Associate’s or Bachelor’s degree is preferred, with prior event planning and supervisory experience. Phipps offers a competitive compensation package, strong benefits and unique atmosphere.

Qualified candidates should email a cover letter, resume and salary history to hr@phipps.conservatory.org or mail to Phipps Conservatory and Botanical Gardens, Human Resources Department, One Schenley Park, Pittsburgh, PA 15213.  No telephone calls, please.

 

For more information about Phipps, please visit our website: www.phipps.conservatory.org.

 

Phipps Conservatory is an equal opportunity employer.

Event Sales Manager

As one of the nation’s oldest and largest Victorian greenhouses, Phipps provides the perfect location for any special event. Phipps is seeking a full-time Event Sales Manager to oversee the rentals program for high end client events, as well as to develop sales strategy, meeting and exceeding sales goals. Responsibilities include, but are not limited to:

  • Promote, schedule, and oversee all aspects of rentals, including weddings, corporate events, and other social events.
  • Manage client relationships and coordinate all event details.
  • Focus on sales and marketing strategies for increasing revenues.
  • Manage and train a team of full-time and part-time events staff.
  • Develop and implement department policies and research best practices to uphold the highest quality and industry trends.

The qualified candidate must have exceptional guest service and organizational skills and the ability to work in a fast-paced environment. A Bachelor’s degree and minimum of three years’ experience in events, sales and management required, experience in a museum setting is preferred. Evening and weekend hours required. Phipps offers a competitive compensation package, strong benefits and unique atmosphere.

Qualified candidates should email a cover letter, resume and salary history to hr@phipps.conservatory.org or mail to Phipps Conservatory and Botanical Gardens, Human Resources Department, One Schenley Park, Pittsburgh, PA 15213.  No telephone calls, please.

 

For more information about Phipps, please visit our website: www.phipps.conservatory.org.

 

Phipps Conservatory is an equal opportunity employer.

Board Member

Senior Hearts Rescue and Renewal (SHRR)  is an all volunteer 501(c)(3) organization whose mission is to save the lives of senior dogs through a proven renewal and placement process, giving our seniors a high quality of life in loving homes. Founded in 2016, SHHR has saved over 570 senior dogs and placed over 515 in loving homes.

SHRR is seeking working board members who can excel in our fast paced growth environment, while building processes and procedures for the advancement of our mission.

Ideal board members will have an entrepreneurial spirit, organizational skills, ability to communicate both written and verbally to corporate decision makers and private individuals, ability to work toward seeking consensus on group decisions, an awareness of the importance of open communication amongst board members, ability to adhere to board decisions and protocol, accountability, and a strong desire to build the infrastructure of the organization by development of processes, programs.

All members of our working board are expected to not only understand the importance of funds development, but also actively participate in fundraising, whether through seeking event sponsors, donations through private individuals and corporations, or building connections for development of funds.  Board members are expected to consider SHRR a philanthropic opportunity and make annual gifts that reflect that priority. Members of the board are also expected to assist in identifying and recruiting other board members, serve on committees, and adhere to fiscal and legal responsibilities of the board.

Serving on our board is an extraordinary opportunity for an individual who is passionate about SHRR’s mission and who has a track record of leadership and accomplishments in business, government, philanthropy, or the nonprofit sector. Prior history of serving on a board is desirable. Ideal candidates will have success in a fast paced work or volunteer environment,  savvy diplomatic skills, affinity for cultivating relationships, understanding of our vision and mission, and a passion for saving the lives of senior dogs.

https://seniorhearts.org/join-our-team

Volunteer Event Coordinator

17th Annual Voices Carry for Auberle Volunteer Event Coordinator

Description:  Auberle is seeking an energetic volunteer to assist with the planning and execution of our only fundraising event of the year.  Voices Carry is a rock concert style fundraiser that features some of Pittsburgh’s legends.  Through sponsorships and night-of fundraising opportunities, the event raises awareness, funds, and friends to support Auberle’s mission of helping to build strong individuals, families, and communities.

Responsibilities: Coordinate and serve as a point of contact for event logistics, communicating with the venue, vendors, and fellow volunteers.

Support: This highly engaged volunteer will receive support from an Event Planner and Auberle staff.

Time Commitment:  Initially, the Volunteer Event Coordinator will serve approximately 5-8 hours per week with the potential increase in hours in the weeks leading up to the event.

About Auberle: Auberle is a nationally recognized, award winning human service organization that serves thousands of children and families each year. For nearly 70 years we have been helping build strong individuals, families and communities. Auberle is a faith-based entity dedicated to delivering excellent care that is rooted in trauma-informed practices. Auberle’s staff is comprised of passionate individuals who are committed to finding the most innovative ways to solve our community’s most difficult problems. We know that we deliver impact to our region because we measure everything that we do. For eight years in a row we have been named as one of the Pittsburgh Post Gazette’s Top Workplaces.

For more information email Lauren Brown-Chief Strategy Officer at laurenb@auberle.org

Truck Driver, Special Events (Temporary)

Do You Love the Arts, Performances and Live Crowds? Are you an artist, performer or just someone who loves the arts culture and entertainment? If so, we invite you to join our team! The Greater Pittsburgh Arts Council is looking for an enthusiastic individual to be part of their “Restart the Arts” campaign, a marketing initiative designed to encourage audiences to return to the region’s beloved arts culture institutions this fall.

We will be kicking off the campaign with our mobile arts truck, which, carrying performers, singers, and/or artists, will travel to various Pittsburgh neighborhoods and events during the month of September and provide entertainment to the community. We’re looking for an upbeat person who can drive the truck, play emcee and be an integral part to making sure this experience is fun for everyone!

This is a temporary position, starting August 30 and ending October 2.

Responsibilities include:

  • Driving the truck to events and locations in Allegheny County (Up to 5 events per week, mostly on Saturday and Sunday mornings/afternoons)
  • Introducing the performers, “working the crowd”
  • Assisting with set up and break down
  • Handing out SWAG to audiences
  • Being a positive brand ambassador for the Arts Council!

What We’re Looking For:

  • Must be 21 years of age or older
  • Must have a valid Driver’s License (no CDL required)
  • Must be able to navigate a smartphone (GPS Navigation, Text messaging, Apps)
  • Able to work weekends
  • Must have excellent communication skills, possess a positive attitude and outgoing personality. We’re looking for someone who loves the limelight and can engage with crowds!

Salary: $20/hour

Garfield Greenzone & Service Project Coordinator

Goal:

The Garfield GreenZone and Service Project is intended to bring area residents into greater contact with their environment and natural spaces. Through various projects and programming, neighbors can enjoy new walking trails, plant gardens, participate in organized or informal recreation, and preserve green space throughout Garfield for future generations to use. The initiative also provides a pathway for non-violent offenders to avoid incarceration by diverting offenders into community service projects and enabling them to receive training in landscaping skills that could lead to actual jobs.

Job Description:

The Bloomfield Garfield Corporation (BGC) is seeking a qualified and experienced person to help coordinate and carry out a number of projects and programs in the Garfield GreenZone and Penn Avenue corridor. This person reports to the BGC’s Chief Operations Officer, and works collaboratively with the Community Engagement and Planning Specialist to plan and organize events and meetings. This staff person also assists the community engagement and planning specialist with related public safety issues. These include working with the district magistrate system to identify individuals whom the court assigns to the BGC to perform community service projects rather than pay fines or receive jail time.

Roles and Responsibilities:

A. Greenzone:

  • Pursue projects and implement programs that are in accordance with the Garfield GreenZone plan, and involve various individuals, organizations, and private and public agencies in executing this objective.
  • Assist senior staff at the BGC in identifying and applying for grants, corporate sponsorships, and other sources of support needed to implement, manage, and sustain the projects and programs emanating from the initiative.
  • Identify and collect pertinent data on parcels that could be eligible for acquisition by the BGC or other entities that would expand on conservation efforts by the community.
  • Develop educational programming and curricula related to conservation or management of urban open spaces to share with community members, community service participants and students.
  • Assemble volunteers as needed from across the community to help implement various aspects of the GreenZone Initiative, including trail-building, clean-ups, removal of invasive species, tree plantings, and other beautification projects.
  • Become familiar with the principles behind the concept of environmental justice and find ways to integrate them into the work that results from the GreenZone Initiative.
  • Track and analyze the progress of the Initiative to ensure goals and objectives are being met and the metrics of success and accountability are periodically reviewed.
  • Create and collect content, reports, visuals, and other communications materials across a variety of platforms that assist the BGC board of directors in gauging the success of the Initiative and in presenting those accomplishments to funders and to the larger community.

Garfield Greenzone & Service Project Coordinator

  • Be an ambassador and advocate for the organization at all times, and engage the public and media in helping to understand and support the value of the work done by the BGC in the eyes of key audiences and constituents.

B. Alternative adjudication program & Court ordered community service:

  • Identify and prepare individuals assigned by the district magistrate’s courts under their 1520 Alternative Adjudication Program for the training and work experiences they will receive from the BGC under the program.
  • Establish and maintain strong relations with local magistrates who agree to participate with the BGC in the 1520 Diversion program and other community service efforts.
  • Publicize the 1520 Diversion program and the Garfield Greenzone Initiative through presentations, blog and social media posts, articles in popular and professional publications, and brochures.
  • Coordinate with clients who are assigned through the court system, who may not be 1520 participants. These community members can work in the Greenzone instead of paying fines per Magistrate Court.

Requirements of Position:

  • Good interpersonal and written communication skills
  • Proficient in Microsoft Office Suite, G-mail and Google Drive
  • Ability to meet deadlines in a timely manner, often with quick-turnarounds
  • Occasional availability in the evenings and on weekends for meetings or activities.
  • Strong team-building skills.
  • Valid PA driver’s license and access to a reliable motor vehicle when needed
  • Experience or interest in land stewardship and/or urban agriculture
  • Ability to pass PA Act 33/34 and FBI fingerprint clearances
  • Residence, upbringing, or family in Garfield, East End, or close proximity preferred
  • Ability to lift up to 25 pounds
  • Qualified ex-offenders encouraged to apply

Experience or Education:

Associate’s or B. A. degree in a field of related interest, and/or five years’ experience working for a community-based organization, or a nonprofit whose mission relies upon empowering and engaging residents of low-income communities.

Resume and cover letter should be sent to pam@bloomfield-garfield.org. References should be furnished upon request.

The BGC is an Equal Opportunity Employer

Millvale Music Fest Volunteers

The 2021 Millvale Music Festival, which will run August 6-7 of this year, is now accepting applications to join our Volunteer and Support Staff Team. Without you, we would not be able to support Pittsburgh’s amazing local music and art community. Spend the day listening to live music while you help us produce the region’s biggest music festival this year and the largest Millvale Music Festival to date!

We’re seeking a variety of volunteers to assist us this year: RAMP Certified Bartenders, Sound Engineers, help with set up/tear down, Stage Hosts, 50/50 ticket sellers, Event Guides, parking guides, photographers and more!

All volunteers and staff get a FREE Millvale Music Festival 2021 Staff t-shirt and a FREE meal during their shifts. Some positions will be offered compensation, including Sound Engineers, Stage Hosts, and RAMP Certified bartenders.

Our volunteers and staff are very much appreciated and we are looking forward to another great year with this year’s team!

Deutschtown Music Festival Volunteers

https://docs.google.com/forms/d/e/1FAIpQLScg8zVSURuJbs2CS2aYaOuB81rFFqcgkAU3-S-DBuo2zMOr2g/viewform?usp=sf_link

After taking the summer of 2020 off for well, you know…reasons, the Deutschtown Music Festival is proud to present ‘Hands Over Deutschtown’ on Saturday, July 17th! This is a 1-day event in Allegheny Commons Park filled with music, food, an artist’s market, and the joy of being able to go outside and enjoy each other’s company again!

That being said, we need volunteers. Volunteers are the literal lifeblood of DMF. We are grateful for all of the selflessness that goes into volunteering your time.

We are looking for volunteers for the following:

  • Friday evening litter cleanup (7/16, 7PM)
  • Saturday morning litter cleanup (7/17, 9AM)
  • Saturday litter cleanup during the fest
  • Sunday morning litter cleanup (7/18, 9:30AM) *We can provide grabbers, gloves, and trash bags for all litter cleanup, unless you insist on bringing your own!
  • Merch tables (7/17, various times)

Let us know what you’re willing to help with! Fill out as many as you’d like!