Data Coordinator

Job Title: Data Coordinator
Reports To: Sr. Manager, Data Analytics
Job Type: Full-time
Salary: $26,000 – $35,000 ($12.50 – $16.82/hour)

Overview:

Homewood Children’s Village is focused on creating a pathway for children to obtain a solid education; physical, social, emotional health; strong families; and good post-secondary opportunities. The mission of the Homewood Children’s Village is to improve the lives of Homewood’s children and to simultaneously reweave the fabric of the community in which they live.

The Data Coordinator works directly with the Sr. Manager, Data Analytics to ensure that all of the organization’s data, forms, enrollments, etc. are entered into the respective systems. The Data Coordinator is responsible for the process of retrieving data sheets from the schools and entering these data into HCV’s data system. This role offers a flexible schedule for someone with strong time-management skills.

About the Office of Research & Evaluation (ORE):

The Office of Research and Evaluation (ORE) team tracks and analyzes the impacts of HCV’s core services, the effectiveness of HCV’s organizational infrastructure, and the performance of HCV’s partnerships. The results of these analyses are looped back into program design and development, allowing for continual growth.

The mission of the Office of Research and Evaluation (ORE) is to promote effective programs, systems, and policy recommendations that address dynamic challenges, internally and in the Pittsburgh community, through analytic program design and evaluation, relevant and community-based research, and innovative thinking and synthesis.

Responsibilities:

  • Retrieves files from internal and external sites, determines if data are complete, assigns files to proper folder, follows naming conventions, submits data warehouse requests, converts data to preferred formats, and checks correctness and completeness of data per procedure.
  • Ensures that data received are complete and ready to enter.
  • While following existing procedures and training guidelines, continually update assigned data to ensure Homewood Children’s Village has the freshest and most accurate data in the industry. This includes reviewing raw data, comparing to existing data, set-up conversions, filters, edits, translations, validations, standardizations and all QC steps.

Essential Knowledge, Skills, & Abilities:

  • Associate degree or higher, or be a student in good standing in his/her current academic program
  • Eager to learn new technology skills and functions.
  • Must work-well with others in virtual environments and in-person environments.
  • Energetic, organized, and professional.
  • Must have a demonstrated record of achieving goals.
  • Attention to detail, organizational skills, and demonstrated ability to follow up and follow through.
  • Ability to work independently in a growing, changing, fast paced environment.
  • Ability to successfully multitask and prioritize with demonstrated success finding solutions in complex contexts
  • Excellent verbal communication skills with a variety of stakeholders.
  • Skilled with Microsoft Office Suite software.
  • A genuine interest in or appreciation for the mission of HCV.
  • Able to quickly establish credibility among colleagues and assertively and effectively work with appropriate channels on follow-up.
  • Act 33/34 clearances required.

Application Process:

Planning Analyst

The Planning Analyst will work on the Planning and Innovation team, which is part of the Office of Analytics, Technology and Planning (ATP), Allegheny County Department of Human Services.  The department’s mission is to improve the health and well-being of the county’s most vulnerable residents.  ATP supports this mission by providing information that supports good decision-making in human services by researching, collecting and analyzing information that supports local leaders in designing effective ways of providing services and improving program quality, including enhancing clients’ experiences with programs and services.

The Planning and Innovation team at ATP is responsible for developing DHS’s strategic plan with senior leaders and aligning those priorities with spending decisions, as well as legislative and policy actions.  The team spurs innovation and improvement by researching best practices and working with program offices to design better programs and systems, including securing additional funding through developing and writing grant applications and supporting program offices in procuring and implementing new services and process changes. Planning and Innovation team members are results-focused and have a rare set of skills—they can plan, write, analyze, organize, and coordinate projects. They also are highly-adaptable and collaborative. Additional responsibilities will include:

  • Organizing and conducting internal and community planning processes that challenge DHS to use its resources to achieve highest-level of impact on health and well-being of people who are most vulnerable.
  • Preparing written plans with clear, measurable outcomes and that integrate programs and meet government requirements.
  • Organizing and conducting thorough analyses of program and systems processes and outcomes.
  • Researching and writing grant applications for government and foundation funding to support innovation.
  • Researching and writing program evaluations and reports.
  • Supporting the development and implementation of quality improvement strategies with programs.
  • Working with program staff to design new programs and redesign existing ones, to meet specific goals and objectives.
  • Researching health and human services issues and developing well-argued recommendations for action.

Strategic Planning:

  • Conducting the research and analysis of community needs and opportunities, with a client-centered approach.
  • Analyzing gaps in services, performance, and service delivery approach, using quantitative and qualitative information.
  • Facilitating planning that engages stakeholders and uses data and other information for decision-making.
  • Researching and organizing planning options aligned with revenue sources.
  • Framing decisions clearly for leadership and facilitates discussions to arrive at decisions.
  • Outlining and writing plans that align with available resources.
  • Writing and submitting detailed plans and reports to funding sources.

Developing and planning quality programming for DHS clients—at the request of program offices (e.g., Children, Youth and Families) and other key stakeholders.

  • Researching best practices and gathering data to develop well-informed strategic recommendations to program office leadership:
  • Designing new programs.
  • Redesigning existing programs and systems, considering best practices and current results.
  • Pulling together a team to write formal procurement documents.
  • Coordinating projects during their initial implementation and supports the transition of the initiative to a permanent program leader.
  • Writing grant applications to acquire funding for innovative demonstration programs.
  • Writing annual plans/reports to the state and federal governments and foundations.
  • Using research and analysis to examine business processes and recommending how to improve the ways DHS delivers services to people in the community.
  • Conducting program reviews, descriptions, and evaluations.
  • Developing innovative approaches to solving important problems in human services delivery.

Knowledge, Skills and Abilities:

  • Ability to clearly communicate (written/verbal) with diverse audiences and to work in teams; sensitive to cultural diversity in the workplace and toward clients.
  • Strong analytical skills, as well fiscal management/budgeting skills.
  • Ability to deliver high-quality work products with limited levels of supervision, within required time frames, using a very collaborative approach.
  • High degree of skill in analyzing data and information from various sources and in forming and substantiating recommendations for action.
  • Ability to maintain a high degree of flexibility while consistently focusing on the organization’s mission and high standards.
  • Willingness and ability to learn and respond quickly on subject areas within the health and human services field.
  • Ability to listen to and respect people with varied experiences.
  • Ability to facilitate agreements that serve the residents of Allegheny County.
  • Ability to clearly and persuasively present information, including presentations of data to stakeholder groups, internal and external to DHS.
  • Ability to see how programs fit within the broader aims of Allegheny County DHS,
    Skilled in public speaking.
  • Able to thrive in an environment that requires flexibility and multi-tasking.
  • Able to sit at a computer for long periods (2 plus hours) and traverse the building carrying up to 10 pounds (files, books, etc.).
  • Has both available and consistent access to reliable transportation and is able to navigate in the community for work-related assignments.

Education/Experience Requirements:

Bachelor’s degree from an accredited college/university in a related field, plus 2 years of previous experience working in program planning or program development.

-OR-

Any equivalent combination of education and experience which meets the required knowledge, skills and abilities.

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it is small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

  • It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  • It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

 “DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.” 

-From the organization’s statement on Equity and Inclusion

 

AN EQUAL OPPORTUNITY EMPLOYER – M/F/V/D

PA 2-1-1 Resource Navigators

We are growing and need people interested in full-time or part-time jobs during daytime or after-hours shifts!

Job Summary:

Similar to the 9-1-1 service, 2-1-1 is a nationally recognized, easy-to-remember phone number that quickly and effectively connects people in need with resources. In the case of 2-1-1, the connections are to human services and community resources tailored to meet caller needs. The 2-1-1 service is widely available across the country. Our Pittsburgh office currently services 30 counties across PA, including the Erie and Philadelphia regions.

General Overview

This is not your ordinary call center job! We hire dedicated, talented people with big hearts. The 2-1-1 Resource Navigator handles customer inquiries by phone, text, chat, email or other media from individuals seeking assistance with human services information or resources. The individual ensures that responses to inquiries are completed according to established service and quality standards. This position focuses on showing empathy, patience, and professionalism while referring callers to the appropriate human service agencies that have the necessary resources to assist them with their basic needs of food, clothing, and shelter, etc. The ideal candidate will effectively and compassionately maintain the confidentiality of all caller information.

Shifts Available (Some holidays may be required):

  • Daytime shifts available during Monday – Thursday from 7am to 8pm, Fridays 7am to 6pm
  • After-hours shifts available during Monday – Thursday from 8pm to 7am, Fridays 6pm to 7am Mondays

Essential Functions:

  • Responds to inbound phone contact, texts, and chats
  • Inputs data into the system of record, RTM
  • Meets all production, quality and adherence standards
  • Attends all required training classes and meetings
  • Elevates issues to next level of supervision, as appropriate
  • Maintains accurate records, including timekeeping records
  • Completes contact follow-up via text and phone in a timely manner
  • Updates database records
  • Other duties as assigned or requested

Technical Skills:

  • Ability to calmly handle high-volume calls and treat callers with dignity, respect, compassion, understanding, and empathy
  • Comfort with technology to include typing while speaking on the phone, reviewing multiple screens, utilizing text and chat, and using Office products including Outlook email
  • Demonstrated ability to accurately record summary of call and ask required screening questions
  • Ability to type at least 40 words per minute
  • Will be required to attend outreach events and meetings. These meetings may be outside of normal working hours
  • A knowledge of the human/social services within your community or a knowledge of the top agencies around the country (Red Cross, United Way, or Salvation Army) preferred.

Qualities:

  • Ability to remain professional, calm, and kind under pressure in sometimes stressful and emotional circumstances
  • Excellent verbal and written communication skills; ability to communicate clearly to individuals with varying levels of comprehension and language proficiency
  • Excellent telephone etiquette, including exhibiting friendliness while controlling the conversation
  • Demonstrated ability to provide an empathetic and compassionate response to all inquirers
  • Must be a team player and be willing to take on new projects as the program grows
  • Must be flexible, reliable, and dependable, including adhering to work schedules, changing work shifts when needed, and communicating about availability
  • Demonstrated ability to work from home when needed, meeting schedule adherence and quality standards
  • Willingness and ability to work in a stationary environment with a desk, computer, and headset
  • Willingness to work varying shifts including evenings, weekends, and holidays

Minimum Qualifications:

High School Diploma or GED and at least two years of customer service experience required; Bachelor’s degree in social work or health or human services related field plus two or more years of experience in health or human services, social work, or related non-profit organization preferred.

Salary:

$12-13 per hour with potential increase after completion of training

Status:

Successful candidates will start on a temporary basis for at least six months, with the possibility of becoming permanent employees based on performance and operational needs.

To Apply:

Send your resume to info@pa211sw.org with “Resource Navigator” in the subject line and indicate your preferences:

  • Full-time (37.5 – 40 hours per week) or Part-time (15-25 hours per week)
  • Daytime (shifts during Mon – Thu 7am to 8pm; Fri 7am to 6pm) or After-hours: (shifts during Mon – Thu 8pm to 7am; Fri 6pm to 7am Mon)

Data Analyst

Job Title: Data Analyst
Reports to: Regional Manager, Appalachia
Location: McMurray, PA / Pittsburgh area
Job Type: Part-time, salaried, non-exempt (20 hours/week)

Organization Description:

Southwest Pennsylvania Environmental Health Project (EHP) is a public health nonprofit organization that provides wide-ranging support to communities impacted by shale gas and oil development. That support includes health impact assessments, environmental and health monitoring, data and research interpretation, and public health guidance. EHP’s team includes a varied and skilled group of health care providers, scientists, community educators, analysts, and communications experts. The strength of the organization lies, in part, in its direct contact with community members, learning about their circumstances and responding to their need for relevant information and guidance. The organization opened in 2012 and today is at an exciting juncture as we have expanded our focus beyond southwestern PA. We seek to support communities more broadly in understanding the exposures and risks generated by shale gas and oil development, and also to engage in policy dialogues at the local, state, and national levels regarding the public health implications of shale gas and oil activities. We have become national leaders in the comprehensive understanding of, and approach to, the public health consequences of shale gas development.

Job Summary:

The organization analyzes health data and monitors air pollutants such as particulate matter and volatile organic compounds (VOCs) near industry sites, such as well pads and compressor stations. The role of the Data Analyst is to ensure accurate analysis of these data and to translate the findings into easily accessible reports using existing and in-development templates for consumption by a range of audiences, from community residents to legislators. Some community interaction and support may be expected in this role as residents are trained to use monitors themselves. The Data Analyst will also work to assess study areas for new analysis, such as water contamination. This position will work closely with the Environmental Data Scientist to support EHP’s data approach and with the Regional Manager for Appalachia to support specific program deliverables.

Various tasks associated with this role include but are not limited to the following:

Primary Duties

  • Manage individual air monitoring program
  • Download air monitoring data and analyze using EHP-created apps
  • Enter analyzed data into individual and community reports
  • Interact with community and local organizations as needed to provide technical guidance about monitoring and reporting
  • Research water contamination and potential analyses EHP might consider

Other Duties

  • Additional research and analysis projects, as needed

Core Attributes Required:

  • Ability to thrive in a dynamic, deadline-oriented environment with demonstrated ability to balance multiple, competing demands and establish priorities
  • Excellent written and oral communication skills to broad and diverse audiences on a range of complex and technical issues
  • Ability to offer creative solutions to complex problems and translate options into implementable solutions
  • Attention to detail and comfort with managing deadlines and budgets across multiple project teams
  • Basic understanding of current events related to public health and fossil fuel industry issues
  • Proven flexibility to new challenges and situations
  • Strong analytical and critical thinking skills
  • A “roll up your sleeves” attitude and willingness to take initiative to address issues proactively
  • Ability to strategize with team members, with a focus on organizational improvements
  • Comfort communicating and coordinating with remote teams
  • Passion for the organization’s mission to defend public health in the face of oil and gas development

Education and Experience Required:

  • B.S. in environmental science, statistics, applied math, geography, or related field
  • Background in public health, environmental science, or biology a plus
  • Proficiency in programming languages, specifically R, Python, and HTML
  • Excellent verbal and written communication skills

Compensation: Commensurate with experience.

Application Instructions: Submit cover letter explaining why this role is a good fit, resume, and salary requirements to Jessa Chabeau at: jchabeau [at] environmentalhealthproject [dot] org

Apply by October 9, 2020 for first round review.

All applicants and employees will enjoy equality of opportunity and fair treatment without regard to, race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, or prior protected activity.

SWPA Environmental Health Project is a 501(c)(3) Pennsylvania Non-Profit Corporation.

Partner Network Excellence Academy Educator (Technology Training & Technical Assistance)

As a member of the Partner Excellence Academy team, the educator will concentrate on providing technology training and technical assistance to the Food Bank’s partner network.  The educator will execute an implementation plan that will enable food pantries and partners in the Food Bank’s network to utilize the Link2Feed service insight system.  The educator will facilitate the transition to Salesforce as a platform for compliance tracking and data storage and support the compliance team by designing and implementing training that will enable agencies to ensure compliance with the Food Bank’s standards, policies and procedures.  The educator will provide technical support, advice, and assistance to network partners to ensure successful and sustained adaptation to software and systems utilized by the Food Bank.

Key Responsibilities:

  • Link2Feed Implementation and Management
  • Continue and adjust the current implementation plan so that it aligns with our strategic goals.
  • Coordinate data transfers from other client record management systems.
  • Update and distribute training materials to food pantries and PDO network.
  • Support and encourage pantries, and other partners as needed, as they transition to Link2Feed, ensuring a smooth process.
  • Conduct remote and in-person trainings for Link2Feed. Work with pantries and partners to get comfortable with remote training.
  • Schedule and conduct training sessions with food pantries and PDO network.
  • Develop and administer surveys through the Link2Feed software, when applicable.
  • Track and evaluate service trends.
  • Identify opportunities for pantries to purchase internet affordably.

Salesforce Implementation and Management

  • Coordinate implementation of electronic monitoring and compliance tracking into Salesforce for statistics, food safety, membership renewal and special projects as needed (i.e. annual KDKA gift cards).
  • Collaborate with the IT and PMO team to refine the agency-facing portal.
  • Conduct internal training for Food Bank staff on Salesforce.

Training Development and Evaluation

  • Evaluate and improve current training including food safety and civil rights.
  • Collaborate with compliance coordinators to identify, design and implement new training opportunities that will strengthen the technology skills of network partners.
  • Incorporate trainings into the Partner Network Excellence Academy and evaluate opportunities for additional access, such as webinars.
  • Collaborate with Partner Network Excellence Academy team to develop trainings that feed into the larger curriculum goals and structure.
  • Collaborate with Manager of Partner Network Excellence on an evaluation tool for determining the effectiveness of current training process, especially with regard to remote training.
  • Identify new distance learning tools and methods and make recommendations to the team about their possible use.

Technical Assistance

  • Respond to partner network inquiries and assist in troubleshooting and resolving challenges.
  • Work with the IT and PMO team to resolve technical issues related to equipment and software programs.
  • Maintain a working log that documents technical assistance provided to partners.

General Support

  • Gather and disseminate network statistics and agency performance reports.
  • Support core functions of team as needed.
  •  Maintain positive rapport with team members, colleagues and partners.
  • Provide support to Compassion Corner, emergency food assistance to individuals, as needed and directed by the Manager or Director.
  • Provide content for Network News, a quarterly newsletter for Food Bank members and partners.
  • Respect the geographic and cultural diversity of network members and their participants by becoming familiar with customs and behaviors in various locations.
  • Promote practices that support diversity, inclusion, and cultural competence.
  • Perform other duties as assigned by management.

Qualifications

  • Salesforce experience strongly preferred.
  • Bachelor’s Degree or equivalent experience in a related field.
  • A minimum of three years of programmatic and training experience in a related field.
  • Demonstrated analytical and problem-solving skills resulting in positive outcomes.
  • Ability to work strategically, collaboratively, and effectively with staff members required. Possess an attitude of and appreciation for collaboration.
  • High quality customer service skills with an ability to exhibit objectivity, calmness and helpfulness especially in stressful situations.
  • Excellent written and verbal communication skills, to include professional letter-writing and report preparation. Ability to make presentations and develop and deliver information to a variety of audiences in a variety of ways. Strong interpersonal skills with the ability to effectively communicate complex information in an appropriate manner.
  • Ability, experience and willingness to work with diverse populations.
  • Possess attention to detail and follow through on tasks. Demonstrated organization and time-management skills. Proven ability to multi-task, prioritize workload and meet goals.
  • Prior experience and proficiency in Microsoft Office, including Word, Excel and PowerPoint.
  • Willingness to travel and work evenings and weekends as required.

Certificates: Act 33 & 34 Clearances

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Director, Information Technology

To apply, send cover letter and resume to wpcjobs@paconserve.org and list IT Director in the subject line of the email.  Deadline to apply is 9/30/20.

Do you love technology? Do you like problem-solving? Do you consider yourself a ‘people person’? Are you interested in conservation? If so, please consider the following job posting:

Western Pennsylvania Conservancy is seeking a thoughtful, people-centric, technical person to join the team as the IT Director.

This position will oversee and provide both hands-on support and strategic management for all technical activities in the organization which support conservation science, Fallingwater operations, communications, development, finance and more! The perfect candidate will be able to manage Windows servers and workstations, network devices and traffic, and disaster recovery while facilitating business technology conversations and maintaining an open-door culture.

Absolute Requirements:

7+ Years of experience and proficiency in/with the following:

  • Windows Server Operating Systems
  • HyperV
  • Windows Desktop Operating Systems
  • Firewall configuration and management
  • End-user support and exceptional customer service
  • Helpdesk ticketing systems
  • Server, storage, networking, and end-user hardware use, installation, troubleshooting and management
  • Office 365/Azure AD management/Exchange or Exchange Online
  • Database management/maintenance (SQL Preferred)
  • Thorough understanding of basic networking principles (DNS, DHCP)
  • Backup methodologies and best practices
  • Active Directory management and maintenance
  • Application management
  • Networking and systems management best practices in a windows server environment
  • Digital and IP Phone/PBX management
  • Ability to work flexible hours, have reliable transportation, and ability to occasionally travel to other offices
  • Ability to communicate effectively via multiple channels with different partners.
  • Ability to translate business needs into technical solutions
  • Attention to detail

Physical Requirements:

  • Ability to lift up to 40 lbs unassisted.
  • Ability to lift up to 100 lbs assisted.
  • Ability to see for the purposes of diagnosing issues and using a computer.
  • Ability to sit, bend, and stand for 8+ hours a day.
  • Ability to type for 8+ hours a day.
  • Ability to communicate effectively with diverse audiences.

Preferred Qualifications:

  • Bachelor’s degree from an accredited university or college
  • Project management experience
  • Proficiency with administrative applications such as Blackbaud’s Financial Edge, Raiser’s Edge,
  • Salesforce, timed-ticketing applications, hospitality/retail sales, PCI Compliance, Sharepoint, Office 365, Siriusware and others.
  • Workflow documentation
  • Budget management experience
  • People and resource management experience
  • Sharepoint customization and creation
  • SQL Server Reporting Services (SSRS) experience
  • Power BI experience

Bonus points for:

  • Salesforce support, maintenance, solution creation
  • CAArcserve DR products
  • Blackbaud products
  • Papersave
  • Siriusware
  • HTML/CSS/Angular/Javascript
  • WordPress
  • Strategic planning
  • eCommerce & eMarketing experience
  • SysAid

Business Intelligence Systems Developer

Allegheny HealthChoices, Inc. (AHCI), a behavioral health oversight organization located in Pittsburgh is seeking a Business Intelligence Developer to design, develop, and maintain applications, database objects, reports, queries, dashboards and related BI objects and data interchanges. Deep intellectual curiosity, initiative, and a commitment to getting things done even in the face of obstacles are essential to success in this role.

AHCI is looking for individuals who enjoy working in a creative, fast-paced environment with the ability to acquire new skills and directly contribute to an innovative, socially-conscious company.

Job Responsibilities include:

  • Develop Qlik® Sense™ BI (Business Intelligence) visualizations and dashboards.
  • Query, analyze and transform complex data sets to optimize dashboard flexibility and performance.
  • Design application specifications to meet client and organizational requirements.
  • Perform reporting in a variety of environments including SQL, IBM Cognos® BI, Qlik® Sense™ dashboarding software.
  • Develop database objects needed to support application development.
  • Ensure the accuracy and validity of all application development and analytical tasks performed.
  • Be an active team member in the IT department, assisting members with tasks and acting as back-up in their absence as needed.
  • Maintain an attitude of intellectual curiosity to keep current with present and future trends in the IT field including databases, application development tools and reporting tools.
  • Full-life cycle software development.
  • Write, test, and debug code as required for the successful implementation of AHCI systems solutions.
  • Maintain knowledge of 4th generation language environment.
  • Other duties as assigned

Qualifications:

  • Bachelor of Science degree in Information Technology, Computer Information Systems, Computer Science, Economics, Social Research or related discipline or equivalent experience.
  • A minimum of 2 years of experience with dashboard development (Qlik® preferred).
  • A minimum of 3 years of experience with application development, database development and reporting tools.
  • Working knowledge and proficiency with web development languages, SQL, 4th generation language, scripting languages, and quality assurance experience. Working knowledge of Python, Java, and JavaScript strongly encouraged.
  • A minimum of 5 years of experience in a professional work environment with proven ability to communicate both verbally and in writing; the ability to collaborate successfully with others; demonstrated time-management and organizational skills; and the ability to meet deadlines and focus on quality results.
  • Experience in Healthcare is a plus.

We offer a competitive wage and benefits package. If you would like to contribute to an innovative company, please include a cover letter and resume with your submission.

2-1-1 Lead Database Coordinator

Position Summary:

The United Way of Southwestern Pennsylvania is seeking a 2-1-1 Lead Database Coordinator for our Northwest, Southwest and Southeast regions, an exciting initiative that links thirty counties in the Pennsylvania with easily accessible and accurate information about community resources.  2-1-1 is a nationally recognized, easy to remember phone number that is currently available to 94% of the American public. This service provides an efficient connection between people seeking assistance with available local health and human service resources.

The 2-1-1 Lead Database Coordinator will focus on ensuring that the data available for the project is as up-to-date and accurate as possible, is representative of all of the counties being served, and is in compliance with National Alliance of Information and Referral Systems (AIRS) and PA 2-1-1 standards.  The 2-1-1 Lead Database Coordinator will also be responsible for organizing community awareness events, management of 2-1-1 social media efforts, overall 2-1-1 website management and maintenance, tracking grant reporting and data compliance, as well as managing overall updates in the system, raising community awareness of 2-1-1, and promoting collaboration among agencies at all times.

Required Skills:

  • Excellent communication, writing, and editing skills
  • Superior organizational and record-keeping skills; detail-oriented
  • Computer skills – must be extremely proficient in Excel, Word, Access and experienced with social media
  • A team player capable and willing to support all aspects and jobs required for a successful organization
  • Must have a passion for improving access to information
  • Ability to manage priorities and to meet deadlines in a fast-paced environment

Required Education and Experience:

  • Bachelor’s degree in Human Services or Technology/Database-related field preferred.
  • Demonstrated experience with databases and the Microsoft Office Suite, with specific concentration on Excel and Word.
  • Experience in indexing/abstracting or classification of data strongly preferred.
  • CRS Certification strongly preferred.

Salary:

$17-19 per hour depending upon education and experience

Work Hours:

Monday through Friday  8:30 am -5:00 pm with some flexibility

Status:

Successful candidate will start on a temporary basis for at least six months, with the possibility of becoming a permanent employee based on performance and operational needs.

To Apply:

Send your resume and cover letter to info@pa211sw.org with “Database Coordinator” in the subject line. Your email and associated documents should demonstrate your written communication skills and attention to detail.

Tech and Media Coordinator

Baldwin Community United Methodist Church seeks to hire a part-time (12 hours/week) Tech and Media Coordinator to implement and manage digital multimedia and audio-visual technology in live and online worship, manage technology and media throughout the ministries of the church, and own and manage the church’s online presence across platforms.  Ideal applicant will have strong skills in project management and problem-solving, and will become actively engaged and involved in supporting the ministries and values of the church.  A full job description can be found at baldwincommunityumc.com/about-us/employment.  To apply, email cover letter and resume to Hiring@baldwincommunityumc.com.  Applications will be considered immediately.

Salesforce Administrator / Junior Developer

The Salesforce Administrator / Junior Developer will serve a number of roles within the Food Bank, primarily focused on administering Salesforce and in basic development/configuration.

Currently, the Food Bank has 25 users, a Salesforce Community implementation for our Partners, and four lightning applications on Salesforce.  That number (in users and applications) continues to expand.  The IT Administrator / Junior Developer role will take over Salesforce administration from our Salesforce Lead and supplement our Salesforce Lead in basic lightning and lightning web component (LWC) development, providing an excellent opportunity to grow your skills and be mentored in Salesforce, all in an environment focused on our mission of feeding people in need and mobilizing our community to eliminate hunger.

Although this resource’s primary role will be related to Salesforce, the Food Bank also utilizes Office 365, Azure Services and other Software-as-a-Service (SaaS) tools.  This role will have opportunities to work integrating systems using web services, and to learn and develop in those other technologies as well.

Duties and Responsibilities:

  • Serve as primary system administrator for the Food Bank’s Salesforce environment
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Work with the Salesforce Lead and Director of IT to: Design, implement and monitor appropriate Salesforce security permissions, standards and practices; Establish suitable processes to support administrative, development, and change management activities; Manage and make changes within the Salesforce development, test and production environments;
  • Assist the Salesforce Lead in migrating data, customizations and changesets across Salesforce environments;
  • Complete regular internal system audits and prepare for upgrades;
  • Monitor and manage Salesforce data feeds and other integrations;
  • Assist in training of new users, and assist in growing the Salesforce skill set across the organization;
  • Within the development role: Participate in the evaluation, scope and completion of new development requests; Work with members of the user community to define and document development requirements, under the direction of the Saleforce Lead and/or Director of IT;

Competencies:

We are looking to grow a resource’s Salesforce skills.  We are looking for a resource with a  good technology administrator and software development foundation on which to base that growth on.  Specific prior experience in Salesforce is a definite plus, but not an absolute requirement, as the intention is to build and grow that skillset within the role.

Analytical Ability

  • Readily able to synthesize information and troubleshoot issues;
  • Understanding of relational data structures, principles, and practices;
  • Experience in data modeling a plus;
  • Process modeling skills are a plus.

Results Focus

  • Excellent troubleshooting skills;
  • Demonstrates consistent enthusiasm for successfully completing tasks;
  • Must be able to learn, understand, and apply new concepts and technologies.

Teamwork Ability

  • Works well with others.

Technical Competencies

Demonstrable experience in one or more of the following (technical competency in all is not required):

  • Salesforce Administration (Account Management, Security Permissions, Service Cloud, NPSP Account Model, Dataloader, etc.)
  • Salesforce Development (Flow, Lightning, Lightning Web Components, Apex, etc.)
  • HTML5/CSS
  • Java, C++, C#, PHP, Ruby
  • Javascript, AngularJS, Node.js
  • Restful API development and consumption
  • Microsoft PowerShell
  • Microsoft PowerApps and/or LogicApps
  • Microsoft Azure DevOps

Additional technologies/concepts/specifications that experience/familiarity with is of interest:

  • Data Architecture
  • Active Directory / Identity Management
  • ETL Tools
  • Message Queuing
  • Database Administration
  • Open API Specification (OAS)
  • Postman
  • BPMN 2.0

Qualifications:

  • Bachelor of Arts, Bachelor of Science or greater required;
  • Knowledge of, and experience in, software development processes and best practices;
  • 2 or more years of relevant administration or development experience in one or more of the competency areas listed (does not have to be Salesforce specifically);
  • Demonstrated ability to learn new tools and find or create solutions that meet organizational needs;
  • Strong analytical thinking and problem solving skills;
  • Clearance of background investigation (Act 33 and 34).

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.