Electronic Data Collection Internship

Pittsburgh Action Against Rape is seeking a current college student who is interested in service as an intern for a part-time Electronic data Collection to support the Director of Operations and Technology. This position will work with several teams within the agency and report to the Director of Operations and Techology. This position will evaluate current needs, develop solutions for and help implement data collection for forms across the agency. These forms may currently be electronic, or paper based. We hope to streamline current workflows and eliminate the need for hard copies of forms, saving both time and materials.


  • Collecting forms from stakeholders and evaluating for digitization and or electronic signatures.
  • Recommend changes or modifications to forms to prepare for creations
  • Create forms Adobe Acrobat and Adobe Sign
  • Work with stakeholders to deploy and test forms
  • Document created materials for future success
  • Support staff with data organizations
  • Other duties as assigned


  • A student who is working towards a degree in Technology or Information Systems
  • Familiarity with Adobe Acrobat preferred
  • Excellent interpersonal and communication skills
  • Solid organizational skills and attention to detail
  • Proficiency in Microsoft Office
  • Must be dependable and works well with others and acts in a professional manner.
  • Must be enthusiastic to advance the mission of PAAR
  • PA Acts 33/34 and FBI certifiable
  • Must adhere to professional ethics and agency policy on confidentiality
  • Philosophical orientation compatible with PAAR philosophy and mission

PAY RATE: The position is for 10 to 20 hours per week from May 10, 2021 through August 27, 2021 and is paid an hourly rate of $15/hour.

ABOUT PAAR: Pittsburgh Action Against Rape is one of the oldest rape crisis centers in the country.  PAAR had provided services to Allegheny County for more than 48 years. PAAR is dedicated to assisting victims of sexual abuse and ending sexual violence in our community.

DEI Imperative: PAAR seeks to recruit candidates for employment that represent our diverse community in race, gender, religion, sexual orientation, and ability. Inclusive and equitable in our recruitment and retention practices, we are dedicated to uplifting diverse opinions and backgrounds in order to grow and evolve as a welcoming workplace for all. Pittsburgh Action Against Rape is an equal opportunity employer.

To Apply: If you are interested in applying for this internship, please submit a letter of introduction and resume to Lisa Kadlecik, Director of Administration, at lisak@paar.net Deadline to submit your resume is April 30, 2021.

Advancement Operations Analyst

Requisition Number: 2021S011Posting
Full Time/Part Time: Full Time
Division: Office of Advancement
Department: Advancement Operations


Accountable for reporting and data analysis support for the Institutional Advancement division to advance the university’s short and long-term goals, strategic planning, and operations. Responsibilities include the design of reports to convey complex relational or connected analysis not easily represented in traditional reporting methods. Data comes from a variety of sources and the Analyst is accountable for ensuring that all reports provide consistent, timely, and accurate information for decision makers. Reports go to the Board of Trustees, Cabinet, Campaign Planning Committee, Institutional Advancement management team, volunteers, and donors. The Analyst shares system administration responsibilities for the Raiser’s Edge system as well as serves as the primary staff training for Raiser’s Edge and reporting. The Analyst is accountable for assisting with new technology implementations in the division.

Specific responsibilities include but are not limited to:

Report Management:

Manages and oversees the development, production, distribution, and maintenance of demographic and fundraising reports for Institutional Advancement:

  • Standard reports include: gift and pledges, events, Annual Giving, campaign progress reports
  • Creates and manipulates reports in Raiser’s Edge, Crystal Reports, Tableau, or Excel
  • Uses visual analytics to deliver information from data sets that are difficult to present through conventional reporting techniques
  • Serves as the data resource liaison to campus partners who are in need of Advancement data
  • Serves as a member of the data team responsible for the development of the advancement data warehouse

Reaches out to colleagues within the division and campus partners to learn about reporting needs. Designs custom reports:

  • Assesses and monitors responses to requests for reporting to ensure information is supplied in a relevant and timely manner
  • Provides structured opportunities such as workshops, tutorials, and documentation to help users produce and use reports
  • Writes, updates, and distributes report documentation
  • Writes user-level documentation for database, reports, queries, exports, etc.

Data Management:

  • Analyzes and interprets data to identify coding issues and recommend appropriate methods of resolution. Determine data storage methods for supplemental data
  • Builds and implements key data imports using the ImportOmatic tool


  • Serves as “first tier” training and support for Advancement users on Raiser’s Edge and reporting tools
  • Shares with users the changes, enhancements, problems, and technical plans regarding Raiser’s Edge

System Management:

  • Shares management of the Raiser’s Edge database including adding new users and managing security
  • Shares responsibility for supporting new software implementations within the Advancement division
  • Performs year-end database diagnostics and cleanup processes

Professional Experience/Qualifications:

  • Experience in developing reports
  • Demonstrated ability in analyzing, troubleshooting and solving data analysis problems
  • Ability to communicate easily with non-technical users about their needs and provide direction and clarity to improve the quality and functionality of the requested information
  • Experience in managing multiple projects simultaneously
  • Must be able to think strategically
  • Ability to independently understand and make use of analytical methodologies and techniques to produce useful information and reports

Preferred Qualifications:

  • Experience with Crystal Reports, Tableau, Raiser’s Edge, and Excel


  • Bachelor’s degree or a combination of education and experience from which comparable skills are obtained.

Work Schedule: Weekdays
Job Open Date: 03/26/2021
Job Close Date: 5/2/2021

Open Until Filled

EEO Statement:

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act:


The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at cusafety@colgate.edu. You may also access the report from the Campus Safety web page at: https://www.colgate.edu/offices/support/campussafety.


To view the full job posting and apply for this position, go to: https://apptrkr.com/2208236

Web Manager



Carnegie Museum of Art creates experiences that connect people to art, ideas, and one another. We believe creativity is a defining human characteristic to which everyone should have access. CMOA collects, preserves, and presents artworks from around the world to inspire, sustain, and provoke discussion, and to engage and reflect multiple audiences.

Carnegie Museum of Art is arguably the first museum of contemporary art in the United States, collecting the “Old Masters of tomorrow” since the inception of the Carnegie International in 1896. Today, the museum is one of the most dynamic major art institutions in America. Our collection of more than 30,000 objects features a broad spectrum of visual arts, including painting and sculpture; prints and drawings; photographs; architectural casts, renderings, and models; decorative arts and design; and film, video, and digital imagery. Through our programming, exhibitions, and publications, we frequently explore the role of art and artists in confronting key social issues of our time, combining and juxtaposing local and global perspectives.  With our unique history and resources, we strive to become a leader in defining the role of art museums for the 21st century.

Carnegie Museums of Pittsburgh is interested in candidates who, through their experience and collaborations, will contribute to diversity and excellence of the Carnegie Museums community.

Carnegie Museum of Art’s Web Manager is a highly skilled and strategic professional who possesses exceptional web development, leadership, and collaboration capabilities.  As the organization innovates ambitious artistic and educational programs, deepens its commitment to the Pittsburgh community, broadens its reach to national and international audiences, and expands access to its remarkable collection of art, this position is integral to advancing the museum’s mission.

Reporting to the Director of Marketing & Engagement, the Web Manager oversees the ongoing development, improvement, and administration of the museum’s ever-evolving web properties in an effort to attract and engage audiences, increase institutional visibility, and enrich and enhance the online user experience. The Web Manager partners with colleagues across the organization, cross-functionally and cross-departmentally, to develop and project manage initiatives that require creative web-based solutions including in-gallery/on-site interactives, podcasts, virtual education and public programming, mobile apps, and more.  The Web Manager assesses web performance and reports web analytics and insights to evaluate the effectiveness of the museum’s web efforts.

The Web Manager is a supervisory position that oversees Carnegie Museum of Art’s Web Developer and is a forward-thinking adopter of emerging technologies.


Education and Experience: A bachelor’s degree in a relevant field, or equivalent professional experience, is required, along with five years of professional web production management experience in a collaborative team environment. Experience in a visual or performing arts, cultural, educational, or similar setting is preferred, but not mandatory, as well as working within a marketing team/environment alongside editors, designers, and content experts and managers.

Knowledge, Skills and Abilities: The Web Manager must have a strong background in the creation, planning, and executing of web initiatives and a thorough understanding of the changing technology landscape.  Exceptional leadership, communication, problem-solving, organizational skills and the ability to work collaboratively with others is crucial. Ability to balance several projects simultaneously, manage and complete projects on scheduled deadlines, work alongside others of varying technology capabilities, and manage and mentor a direct report is critical.  Agility within the context of Carnegie Museums of Pittsburgh hardware/software environment and a nuanced appreciation of the values of a mission-driven organization are essential.  Experience in managing and/or contributing to a digital transformation effort, infrastructure-related project, or content migration is a plus.


Competence, knowledge, and experience in the following:

  • Designing complex navigation on websites for easy user experience; familiarity with standard concepts, practices, and procedures of user-centered design
    Website content management systems; in-depth knowledge of WordPress required
  • CSS/Sass, JavaScript, JQuery, PHP, React, node.js, Command Line, and other current web development technologies
  • Coding responsively for all screen sizes
  • Concepts and principles of accessibility, including WCAG (Web Content Accessibility Guidelines)
  • Adobe Creative Suite and at least one general purpose programming language (e.g., C/C++, perl, Java, etc.)
  • Web analytics (including Google Analytics, SEMrush, Google Tag Manager, Facebook Pixels, etc.) and/or survey platforms (Qualtrics)
  • Web evaluation tool (such as SiteImprove) for effective application of SEO principles
  • Project management tools (Asana, if possible) and Outlook


Traditional office setting as well as work-from-home setting; extended contact with CRT/CPU; ability to work under pressure and pay attention to detail. To meet deadlines, evening and weekend hours will be required.


Web management and development responsibilities include:

  • Develop, Improve, and Administer Carnegie Museum of Art’s Web Properties:
  • Oversee ongoing development, improvement, and administration of the museum’s multiple web properties.
  • Liaise with other departments to support required updates and maintenance, as needed.
  • Anticipate problems; troubleshoot; make and communicate midcourse corrections when needed.
  • Communicate with CMP’s IT department and other Web Managers to identify best practices, advocate for improvements, address problems/barriers, and leverage shared resources.
  • Collaborate closely with the Director of Design & Publishing, who leads art direction for the museum’s web properties and web-based initiatives, and the Digital Content Manager, who oversees content for the museum’s web properties.

Project Management:

  • For web-based projects and initiatives, manage and communicate schedule/deliverables to internal constituents to achieve on-time delivery.
  • Anticipate problems and collaborate with colleagues to develop and implement solutions.
  • Liaise with Carnegie Museum of Pittsburgh’s IT department on planning, testing, and analysis, as needed before launching new features to ensure seamless implementation.

Collaborate on Collections Website:

  • Coordinate with Carnegie Museum of Art’s Collections Database Administrator and Collections
  • Management database vendor to ensure effective integration of the collections search.
  • Work toward continued improvements in functionality and usability.

Web Strategy and Performance Reporting:

  • In close partnership with the Director of Marketing & Engagement, develop strategies to effectively measure and evaluate the effectiveness of the museum’s web efforts.
  • Conduct research and utilize web analytics to understand web users’ preferences and usage patterns; use research to inform planning and decision-making.
  • Continually report web performance and make improvements as required to respond to user needs and drive the museum’s strategic goals.

Specific Museum Web-Based Projects:

  • Work with colleagues on the implementation of specific museum web-based projects including those related to specific exhibitions and programs, such as in-gallery/on site interactives and resources; podcasts; virtual education and public programming; mobile apps; and more.

Supervision of Web Developer:

  • Responsible for oversight and management of the Web Developer; direct, guide, and mentor Web
  • Developer and help prioritize the Web Developer’s day-to-day work streams to ensure the Web Developer’s success.


  • Manage contractors, when authorized by the Director of Marketing & Engagement, and supervises day-to-day work.

Board Member

Now beginning our 20th year of service in 2021, COMPUTER REACH is expanding our board of directors in search of professionals inspired and moved by the cause of bridging the digital divide.  Our reach is as far as 40 nations worldwide and as near as 85% of our services delivered right here at home in Western PA.

COMPUTER REACH makes technology available to people most in need through refurbished equipment, computer literacy, training, and support.

COMPUTER REACH envisions a computer literate world where the benefits of technology are shared by all.

Legal, financial, governance, administrative and information technology backgrounds are welcome on our board.  Computer Reach embraces diversity on our board with a balance of gender, race and age.  Terms rotate every 2 years with board meetings  typically every other month (6 times a year) serving with several, progressive, energetic, hard working people dedicated to our cause of digital literacy for all.

Administrator of Data, Analytics and Quality

Join our team committed to providing compassionate supports to people facing behavioral health challenges as the Administrator of Data and Analytics.  The Administrator of Data, Analytics and Quality (ADAQ) is a senior position under the direction of the Chief Executive Officer, but is responsible for three (3) administrative areas of agency operation:  data/analytics management/reporting for all areas of agency operation and the coordination and oversight of organizational quality initiatives including accreditation.

Chartiers Center is recruiting a detail oriented self starter for this new exciting Agency Role. Job responsibilities will include but are not limited to:


  • Maintain a higher level knowledge and understanding of functionality/capabilities/intersectionality of the various software applications used by Chartiers Center.
  • Able to navigate the various software packages deftly and locate and draw data as needed and develop reports as needed or requested.
  • Work closely with program operations and administration to assist in identifying the objective, what data is available and develop reports for program or administrative use.
  • Will develop ability to utilize the Pentaho report writing system with expectation that expertise and autonomy will increase over time.
  • Develop a high degree of understanding and expertise in Value Based Payments (VBP) and contracting to include outcome and data priorities, cost information and other indices that are necessary for the operation to make decisions regarding care, determine risk and evaluate outcomes.
  • Will take a lead role in the development of strategic initiatives as outline in the Chartiers Center Strategic Plan as they relate to data/analytics.

Quality & Accreditation:

  • Develop an overarching quality management plan that incorporates the organizations strategic initiatives, evidence based practices and deliverables as defined by value based contractual requirements.
  • Work with program staff in the development of specific plans that conform with the agency quality plan, payer expectations, licensing bodies and accreditation bodies.
  • Work cooperatively with program staff to assure that quality plans are actively addressed.  The ADAQ will provide consultation and education on an ongoing basis and is ultimately responsible for assuring the overall quality effort.
  • The ADAQ will be the lead administrator in the efforts to acquire and conform to the identified accreditation body.


  • The ADAQ is expected to have ability to comprehend at a high level, systemic issues and needs and to demonstrate this understanding through thoughtful analysis, action oriented problem solving and high quality communication that is thorough, timely and proactive.
  • The ADAQ is able to function autonomously and is self directed to achieve the objectives of the role in support of agency goals and standards.
  • Agency resources are to be used efficiently and effectively.
  • High quality communication is required that includes verbal, written, physical.  A high degree of attention to detail is required in each of the realms of this role.
  • Other duties as assigned.


  • Effectively apply knowledge of Chartiers Center operations, client populations, unique program needs that impact duties of the ADAQ
  • Demonstrate an accurate understanding of federal, state, county and local regulations and specific policies and procedures related to program operations.
  • Effectively develop and implement specific services to individuals, based on needs.
  • Effectively work with coworkers and supervisory staff.
  • Effectively and clearly communicate, both verbally and in writing.
  • Effective use of judgment to make decisions in accordance to regulation, policies/procedures and in the best interest of the consumers.
  • Effectively conduct all consumer-related activities in accordance with federal, state and local regulations and Agency and Allegheny County Department of  Human Services, Office of Behavioral Health policies and procedures.

At Chartiers Center we offer the following benefits:

  • Competitive Annual Salary
  • Medical, Dental and Vision
  • Short and Long Term Disability
  • Life Insurance
  • Retirement Plan
  • 8 Paid Holidays
  • Generous PTO (Paid Time Off)
  • Tuition Reimbursement
  • Full Time
  • Agency Laptop
  • Positive and fulfilling work environment!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Masters in Human Services, Business or Health Care Administration with at least five (5) years of experience specifically with managing data report writing, and quality initiatives.

Or a Bachelors Degree in Human Services, Business, or Health Care Administration with at least 10 years of experience specifically with managing data, report writing, and quality initiatives.

Pentaho and Qualifacts Experience a Plus. Reporting writing and Electronic Health Record experience Preferred.

Valid Driver’s License and insurability based on Agency policy required.


At Chartiers Center we do not just accept diversity, we celebrate it. We thrive on diversity for the benefit of our employees, our consumers and our community. Chartiers Center is proud to be an equal opportunity workplace and is an Affirmative Action Employer.

Board Directors and Committee Members

As one of the world’s oldest and largest fair trade organizations, Ten Thousand Villages has spent more than 60 years cultivating trading relationships in which artisans receive a fair price for their work and consumers have access to distinctive handcrafted items. Ten Thousand Villages establishes long-term buying relationships in places where skilled artisans are under- or unemployed, and in which they lack other opportunities for income. A founding member of the World Fair Trade Organization, Ten Thousand Villages sees fair trade as an alternative approach to conventional international trade.

Ten Thousand Villages Pittsburgh is an independent nonprofit that sells Ten Thousand Villages products and shares the company name, but the Pittsburgh board operates separately of Ten Thousand Villages US leadership. In addition to governance, the board is also heavily involved in many aspects of operations, including managing bank accounts, approving expenses, creating the annual budget, devising policies, implementing advertising and marketing plans, organizing events, pursuing grant opportunities, and more.

As a nonprofit operating a retail store at an unprecedented time in history in which the Coronavirus has caused  a downturn for the industry as a whole, Ten Thousand Villages Pittsburgh is in need of talented and committed individuals to help guide our organization. The board currently has openings for board directors and committee members with experience and expertise in the following:

  • Human Resources
  • Finance/Accounting
  • Marketing
  • Retail Operations
  • IT
  • Legal

The full Board of Directors typically meets on the third Wednesday of every month (except July and December) at 6:30PM. During normal operations, the meeting takes place at the store located at 5820 Forbes Ave in the Squirrel Hill neighborhood and regular in-person attendance is expected of directors. In an average month, board service will require 4-10 hours.  Terms are three years and directors are not required to make financial contributions though they are expected to support fundraising initiatives.

Board committees meet as needed, typically once per month and often by telephone or video conference. There is not a term duration for committee members.

If you are interested in joining the Ten Thousand Villages Pittsburgh Board of Directors, please submit your resume to board.pittsburgh@tenthousandvillages.com

Business Intelligence / Data Analyst

The Business Intelligence / Data Analyst will provide key stakeholders within the Food Bank with technical and consultative support that will enable those stakeholders to analyze data and perform analysis of our existing programs, initiatives, and opportunities, and to illuminate insight into the best ways for us to achieve our mission of feeding people in need and mobilizing our community to eliminate hunger.  They will report to the Director of IT & PMO, but also work closely with executives, such as the Chief Programs Officer, and other stakeholders within the organization.

Duties and Responsibilities

Provide analytic and consultative support to a broad spectrum of internal customer areas within the Food Bank, in support of our mission:

  • Provide assistance with and/or lead the interpretation of raw data, statistical results or otherwise compiled information, from internal or external sources.
  • Gather data from various sources, model the data, develop tools to visualize patterns and trends, and then work with key stakeholders to analyze need, trends, and/or evaluate current programs and initiatives.
  • Present analyzed data via tools such as heat-maps, charts, trendline, and geo location-based map visualizations.
  • Collaborate with system administrators, business analysts, and data owners and stewards, to build reports and dashboards to drive data-informed decision making in the organization.
  • Assist key stakeholders to identify key performance indicators (KPIs) and measurements, and work to put systems in place that can make that information available to the resources that need it.
  • Assist stakeholders in arriving at data-driven recommendations such as possible new programs that directly impact individuals struggling with food insecurity.

Assist in driving the vision of a data-driven organization to reality by assisting in various data infrastructure and data governance efforts:

  • Work with other resources within IT, and the rest of the organization, to support and improve the organization’s data policies, procedures and data security guidelines.
  • Perform requirements analysis for data efforts.
  • Standardize data collection by developing methods for database design and validation reports.
  • Create and maintain documentation for data analysis efforts including requirements, technical design and user manuals.

Extract data from databases and data warehouses for reporting and to facilitate sharing between multiple data systems.


Analytical Ability

  • Strong analytical thinking and problem-solving skills.
  • Ability to readily synthesize complex or diverse information into strategic insights.
  • Separates assumptions from hard evidence in gathering data.
  • Categorizes information into groups having similar qualities or attributes.
  • Adept at comparing data from different sources to draw conclusions and choosing an appropriate course of action or solution.
  • Uses analytical ability to determine how efforts are adding or subtracting value.

Technical Ability

  • Strong data visualization skills using a tool such as Microsoft PowerBI, Tableau or equivalent.
  • Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc.).
  • Data modeling (logical and physical) and database design skills.
  • Data mapping and data transformation skills.
  • Ability to develop complex SQL queries.
  • Demonstrable experience in data analysis languages such as R, Data Analysis Expression Language (DAX), or equivalent.
  • Strong Excel and PowerQuery experience.
  • Experience building and maintaining reports.
  • Understanding and knowledge of the software development lifecycle (SDLC);
  • Ability to design and implement data extraction, cleansing, transformation, loading, and replication/distribution processes.
  • Base understanding of big data concepts and technologies (such as data lakes, Hadoop, etc.).
  • Proficiency with Microsoft Office applications.
  • Salesforce experience is a plus.

Planning and Organizing

  • Ability to set realistic expectations.
  • Paces themselves so they can meet goals or deadlines.
  • Establishes priorities decisively for themselves.
  • Works positively and effectively in highly confused or ambiguous circumstances.

Results Focus

  • Results-orientated and a passion for creativity.
  • Is quick to identify and put a stop to wasted effort or effort that does not produce valuable results.
  • Skilled at resolving problems by taking action consistent with known facts, constraints, and probable consequences.
  • Demonstrates consistent enthusiasm for achieving results.

Teamwork Ability

  • Excellent written, oral communication, and presentation skills.
  • Able to effectively facilitate discussions and draw out requirements for dashboarding and the identification of key performance indicators and measurements.
  • Builds “bridges” with others to maximize cooperation and collaborative work.
  • Invites opinion from people who have different experiences or perspectives.
  • Conducts self in a manner that mirrors the mission and core values of the Food Bank.


  • A bachelor of science or greater in, or related to, Computer/Information Science, Mathematics/Statistics, Economics, Engineering or Operations Research.
  • Experience and demonstrated proficiency as a Business Intelligence / Data Analyst or equivalent training and experience in a business or non-profit environment with direct responsibility for applying technology.
  • 2 to 4 years relevant experience.
  • Demonstrated ability to work in a fast-paced environment with multifaceted demands.
  • Proven ability to successfully handle multiple projects and meet critical deadlines.
  • Ability to obtain clearance of background investigation (Act 33 and 34).


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Youth Program Coordinator — Education & Digital Engagement

Position Summary

The World Affairs Council seeks a passionate and qualified individual to coordinate its youth education initiatives. Reporting directly to the Director of Youth Programming, the position’s primary responsibility is to support youth-centered efforts, including engaging high school students and teachers/adult allies to design and organize educational programs—virtual and in-person, once safe to gather—and coordinate logistics related to student and teacher travel and experiential opportunities. They will be responsible for the development and implementation of a new virtual programming platform. The platform will allow youth to connect and explore various global topics through microcredentials/digital badging, events, and activities to gain the knowledge, skills, mindset, and behaviors to be “future ready.” This creative and thoughtful individual will research relevant international topics, trends, tech, and speakers to inform event planning, and design and create resources for students and teachers.

This position is full time. Duties will be performed remotely.

Areas of Responsibility 


Coordinate youth programming initiatives in collaboration with the Youth Program Coordinator — Global Minds and the Director of Youth Programming, implement quality experiences for youth and educators, amplify youth voice and youth leadership opportunities within the Council.

  • Applies effective project management and planning skills to develop a full year of educational programming in advance of each academic year, aligned with the Council’s strategic plan.
  • Coordinate creative youth programming that is locally relevant and globally connected using virtual tools, new platforms, and existing assets.
  • Support the development of Youth Fellows and Youth Board Members, plan and develop training and professional development, co-design by youth, for youth programming.
  • Through strategic outreach and recruitment efforts increase representation and participation of people of diverse lived experiences across youth and educator programs, and proactively create and deepen intentional partnerships.

Evaluation, Research, & Funding

  • Support the continuous evaluation of youth programming using agreed upon shared processes and metrics (e.g. surveys, testimonials).
  • Stays up to date on the latest research and data regarding best practices in students’ academic preparedness, youth leadership, youth-adult partnership, community engagement, and diversity, equity and inclusion.
  • Assists in the grant process, including providing and reviewing programming language and programmatic goals and impact.


  • Track record in youth program design and implementation with 2+ years preferred.
  • Deep understanding of and fidelity to youth voice and youth leadership.
  • Work with adult allies including teachers and educators.
  • Experience in community engagement and developing partnerships across sectors.
    Excellent communicator.
  • High energy, positive attitude, flexibility, teamwork, and attention to detail; high degree of initiative and sense of urgency; solutions-oriented.
  • Commitment to diversity and inclusion; ability to enthusiastically represent the Council to diverse audiences.
  • Strategic thinker with on-the-ground understanding of what needs to get done and how.
  • Represent the Council at meetings and events including on evenings and weekends.

Other Specifications

  • ACT 33/34 Clearances and FBI Background Check are required upon hire.

Preferred Qualifications

  • Bachelor’s Degree and international work/travel experience or work with diverse populations.
  • Exceptional candidates will have experience/familiarity with microcredentials/digital badging, curriculum development for virtual learning, and/or a learning management system (LMS).
  • Experience with social media; MS Office, Google Workspace, and other platforms such as Slack and Airtable to support communication, data tracking, and manage outcomes.
  • Proficiency in a foreign language, in addition to English fluency.

Character Profile

  • Resourceful, results-oriented self-starter.
  • Thrives in a fast-paced, high-performing environment.
  • Appetite for continuous learning and improvement.
  • Globally-minded, demonstrates cultural humility.
  • Comfortable connecting with people from diverse backgrounds.
  • Can-do, will-do spirit.
  • Passionate about civic engagement and global learning.
  • Deeply committed to increasing youth voice and youth leadership, and SEL.
  • Accepts new challenges and ad hoc responsibilities to advance the Council’s mission as needed.
  • Genuine interest in world affairs across issue areas (i.e., environment, employment, education, entrepreneurship, and the UN SDGs).

Our Approach

Organizational leadership: Model a high bar for performance; operate with the best interests of both the organization and team in mind.

Mission-aligned programming and partnerships: Your role is essential to making it easy for community partners, donors, and the general public to understand meaningful opportunities with the Council, ensuring that their participation and/or investment in the Council is seen as transformational rather than transactional.

Proactive problem solving: Proactively develop solutions to challenges, including by constantly looking at big-picture progress on the youth programming team, and by flagging any potential upcoming challenges in the organization overall.

Application of equity and inclusion lens: Bring deep insight and a practical lens to places where identity, equity, and power intersect with the work. Can recognize ways that your and others’ identities show up and play out in the work, especially as a senior level team member.

Optimistic approach and flexibility: We approach our work with a can-do attitude and a spirit of “yes.” Together, we push work forward through obstacles and adapt quickly as things change (which they inevitably will!). You recognize that there are aspects of the work you will lead and others where you will follow, and you work just as well independently as you do within a team structure.

100% follow-through: As a small but mighty team, we demonstrate a high attention to detail, stay on top of all specific tasks/follow-up items and general areas of work. We manage short and long-term planning, consistently setting and meeting deadlines.

Relationship-oriented: You recognize the deep importance that relationships with colleagues and allies play in our work, and you build rapport and trust with others.

Always learning: There’s always more to know out there, and you’re hungry for it. You absorb information from your colleagues, from your work, and from keeping up with your field. If something doesn’t make sense, you ask questions until it does, and you apply what you learn in your work.

Open-mindedness: You encourage (and truly welcome!) viewpoints that differ from your own, and you’re able to “sit with” discomfort when people express themselves in ways that aren’t familiar to you.

Compensation and Benefits 

  • Salary is in the $38,000 to $40,000 range, based on experience
  • Competitive insurance package
  • Generous paid time off, including Federal Holidays and personal days
  • Professional development opportunities
  • Flexible teleworking

To Apply

Candidates should send a resume, cover letter, and writing sample (e.g. lesson plan, digital presentation, research paper) to careers@worldpittsburgh.org with Youth Program Coordinator — Education & Digital Engagement in the subject line.

Applications are due by Monday, March 8th.

The World Affairs Council of Pittsburgh is proud to be an equal opportunity employer. We are committed to a culture of inclusion that celebrates and recognizes the strength in our diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran status, or any other characteristic protected by law.

Director of Information Technology Operations

ORGANIZATION: Partners For Quality, Inc.
DEPARTMENT: Information Technology
POSITION: Director of Information Technology Operations
STATUS: Full Time 37.5 / week
SCHEDULE / HOURS: Monday – Friday / 8:00 AM to 4:00 PM or 9:00 AM to 5:00 PM
LOCATION: Robinson
SALARY / WAGES: $75,000 – $83,000

Partners For Quality Inc. (PFQ) is a private, non-profit organization based in Robinson Township. Partners For Quality provides administrative management to five subsidiary organizations that support local individuals with intellectual & developmental disabilities and behavioral health challenges. PFQ’s management services include Fiscal (including payroll), HR, IT and Communications – thus allowing subsidiaries to focus on their day-to-day priorities. Our subsidiaries include Allegheny Children’s Initiative, Citizen Care, Exceptional Adventures, Milestone Centers and the Partners For Quality Foundation.  Through these subsidiaries, we provide community-based supports and services to 5,000 adults and children with intellectual disabilities and behavioral health challenges in Allegheny County.

The PFQ IT Department is restructuring under new leadership in order to evolve from a reactive administrative entity to a strategic asset leading change within the organization.  As part of this endeavor we are transitioning from the traditional/antiquated premised-based philosophy to a cloud first strategy to ensure appropriate, reliable, around the clock access to systems and information from any internet connected device to empower the people that care for the people supported by the organization.

The Director of Information Technology Operations is responsible for the planning, implementation and management of all Information Technology (IT) functions related to the ongoing operations of IT within Partners For Quality, Inc. and its subsidiary corporations.


  1. Bachelors’ degree in one of the major disciplines relevant to Information Technology AND five (5) years IT experience OR Associate’s degree in one of the major disciplines relevant to Information Technology AND twelve (12) years IT experience
  2. Experience working with software, hardware and network and phone systems
  3. Experience with a human service and / or non-profit settings preferred
  4. Excellent communication skills, both verbal and written
  5. Excellent references, both personal and professional
  6. Valid Driver’s License
  7. Act 33, 34 and FBI Clearances


$75,000 – $95,000


Employees have the opportunity to earn additional money through various incentive programs:

  • $1,000 Employee Referral (for successfully referring someone to employment)


Full Time employees enjoy a comprehensive benefits package:

  • Health, Dental and Vision Insurances (United Healthcare)
  • $1,200 cash payout option in lieu of Health Insurance coverage
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • 16 to 26 Paid Days Off / year
  • 6 Paid Sick days / Year
  • 7 Paid Holidays
  • Short Term Disability
  • Life Insurance
  • Optional 401(k) with Employer match


  • Free parking
  • Mileage reimbursement
  • Company issued laptops and cell phones for work use
  • Employee Activities, Rewards and Recognition Programs
  • Cell Phone discount (Verizon)
  • Comprehensive Employee Assistance Program


Interested applicants can choose to apply in any of the following ways:

  • Complete an employment application online
  • Email resumes: Careers@PFQ.org
  • Fax resumes: 412-446-0749
  • Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136

If you need any assistance or require an accommodation to apply please contact us at 412-446-0700.


Partners For Quality and its family of agencies are an equal opportunity employer


Operations Assistant

Position Summary:

Operations Assistant assists with the management of daily business activities and administrative tasks as part of the Finance and Administration Department. The Operations Assistant’s responsibilities include assisting with human resource administration, technology, equipment, facilities, and general administrative tasks.  The position resolves problems, communicates effectively and ensures the smooth daily operations of Literacy Pittsburgh.

Reporting Relationships: Reports to Director of Finance and Administration
FLSA Status: Full-time; Exempt
Starting Salary Range: $32,000 – $37,000

Essential Functions:

General Administration and Operations

  • Assist with the management of daily operational activities.
  • Perform administrative tasks, such as scheduling meetings, file organization, etc.
  • Receive and sort incoming mail and deliveries and manage outgoing mail.
  • Order and manage office supplies and the maintenance of office equipment.
  • Assist with administrative project management by creating assignments, tracking progress, and resolving issues.
  • Prepare and maintain operations documents and reports.
  • Develop office policies and procedures, and ensure they are implemented appropriately.
  • Identify opportunities for process and office management improvements, and design and implement new systems.
  • Data entry for eData when needed.

Human Resources

  • Coordinate human resource administrative functions such as employee benefits, maintaining employee files and annual 401(k) processing.
  • Working with supervisors, coordinate employee recruitment, including developing job descriptions, posting openings, overseeing recruitment through various networks, and initial candidate screening.
  • Arrange and assist with the onboarding of new employees.
  • Organize board and staff meetings as well as other larger meetings as needed.


  • Lead the deployment, maintenance and upgrade of Literacy Pittsburgh’s hardware, software, and network in addition to office systems including phones, internet, postage, copier/printers, and other equipment at all sites.
  • Develop and implement three-year technology plans that includes upgraded hardware, internet access, network functionality, and a common productivity package for all Literacy Pittsburgh staff, including training.
  • Maintain an informed knowledge of current and emerging technology relevant to Literacy Pittsburgh operations and student learning needs.


  • Assist with office layout planning and office moves.
  • Coordinate office cleaning and maintenance with landlords and their representatives.
  • Coordinate emergency planning and preparation with landlords.
  • Other duties as assigned.


  • High school diploma/GED.
  • Experience in office management or an administrative role.
  • Excellent communication and people management skills.
  • Excellent organizational and time management skills.
  • Proficiency in Microsoft Office.
  • Ability to multitask and prioritize.
  • Self-starter with strong problem-solving skills.

Physical Demands: While performing the duties of this job, the employee is required to stand; walk; sit; bend; use both hands and all digits to type and use mouse; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Please send resume and cover letter with the name of the position and where you heard about it to careers@literacypittsburgh.org. No phone calls, please.

Literacy Pittsburgh invites all applicants to include in their cover letter a statement about how your unique background and/or experiences can contribute to the diversity, cultural vitality, and perspective of our staff, students, volunteers, and supporters.