Refugee Case Manager

Working from our Pittsburgh, PA office, the Refugee Case Manager offers support and services to refugees to help them successfully make a new home in the United States. This is a hybrid role providing services for both the Reception and Placement (R&P) clients and the Matching Grant (MG) clients. The Refugee Case Manager will provide required services for newly arriving refugee families both directly and through engaging with churches, volunteers, landlords, service providers, and community organizations to facilitate self-sufficiency among clients.

This is a newly created position at Hello Neighbor and an exciting opportunity to join a fast scaling early-stage nonprofit. This position reports to the Founder and CEO.

Key Responsibilities:

Case Management (50%)

  • Ensure completion of necessary pre-arrival preparations and services, including housing & provision of material needs
  • Collaborate with Community Sponsorship teams to arrange airport reception
  • Conduct comprehensive assessments to create individualized self-sufficiency plans that guide services during the resettlement period
  • Perform required home visits and evaluations throughout the resettlement period and additional as needed
  • Provide Cultural Orientation to all eligible adults, conducting follow-up as necessary
  • Connect client to means of ongoing support through referrals & coordinating access to other Hello Neighbor programs or external resources
  • Provide continuous case management to address barriers to self-sufficiency
  • Ensure provision of all necessary Core Services
  • Coordinate Volunteers & Interns to provide direct services to clients as needs arise
  • Undertake other duties as assigned
  • Submit monthly, semi-annual, and annual program reports in collaboration with the CEO

Match Grant Client Services (50%)

  • Screen incoming refugee arrivals and other participating populations for eligibility for the Match Grant program
  • Provide orientation and enroll clients within the Match Grant program when applicable
  • Conduct comprehensive family assessments with each client at the time of enrollment, 120 days, and 180 days and make referrals to additional services as needed
  • Perform home visits and evaluations during the Match Grant period
  • Collaborate with Employment Services staff to provide ongoing case management, including budgeting assistance, throughout the six months within the MG program.
  • Provide Match Grant specific services, such as budgeting workshops

Program Responsibilities:

  • Actively participate in department meetings, staff development opportunities, program training, community activities, and organizational events
  • Complete assurances in a timely manner, including confirming any UST relationship & resources available to serve the case
  • Conduct AOR screenings to determine eligibility & coordinate the scheduling of an AOR filing
  • Develop & Strengthen Cultural Orientation/ Life Skills Curriculum in response to identified gaps
  • Provide R&P training and supervision to interns
  • Maintain accurate records of client files, case notes, database entries, and reporting records

Internal Collaboration:

  • Participate with other internal staff in regularly scheduled case briefing meetings to monitor client progress, adjust case plans, and effectively address the needs of clients
  • Communicate regular R&P updates with Program Services Director
  • Participate in conference calls and regular communication with Hello Neighbor

External Collaboration:

  • Communicate regularly with service providers to ensure timely service delivery
  • Advocate on behalf of refugee families when necessary
  • Ensure timely communication with volunteers and churches involved with refugee families, in coordination with the Mission Services Department
  • Attend all State and Coalition calls/meetings/training as appropriate
  • Continuously create new opportunities in the community for refugee services and integration including housing options, medical service partners, and educational opportunities

Preferred Qualifications:

  • Bachelor’s Degree in Education, Social Work, or similar degrees
  • Requires 4+ years of related and/or applicable work experience and a demonstrated ability to effectively work with refugee and immigrant communities
  • Car, valid driver’s license and proof of insurance
  • Alignment with and support of Hello Neighbor’s core values
  • Flexibility and ability to work nights and weekends as needed

About You:

  • A team player
  • Energetic, motivated and hardworking
  • Ability to take direction and work independently, as well as collaboratively
  • Ability to take initiative and manage multiple tasks and projects at a time
  • Passion for community building, refugee and immigrant rights
  • Ability to communicate with diverse communities
  • Excellent writing, communication and organizational skills
  • Living migration experience and fluency in other languages a plus

Details/Benefits:

  • This is an in-house position at our Pittsburgh, PA office
  • Estimated start date: November/December
  • Salary range: $40,000-43,000

To Apply:

We are accepting applications on a rolling basis until October 31st. Selected candidates will be invited to interview in November.

Smart Start Coordinator

Working from our Pittsburgh, PA office, Hello Neighbor is seeking a Smart Start Coordinator/Manager who will support Hello Neighbor’s program focused on refugee and immigrant mothers and early childhood development. The range of assignments make this role an exceptional launch pad for personal and professional growth – within Hello Neighbor and beyond.

This position will lead the day-to-day operations of the current Smart Start program and support the program’s continued growth. This position will draw on a candidate’s expertise in program development, case and relationship management, maternal health and/or early childhood development to improve the support and services offered by Smart Start. Please note the range of responsibilities could range on this position if the candidate is hired at a Coordinator or Manager level. This position reports to the Director of Family Services.

This is an in-house position at our Pittsburgh, PA office.

Key Responsibilities:

  • Support new and expecting refugee and immigrant mothers, including doing intakes, matching them with a dedicated volunteer, and supporting them throughout their peri-natal journey
  • Lead recruitment and community partner relationships. This includes maintaining a detailed workflow of those relationships, tracking contact information, and representing Hello Neighbor to new and existing partners
  • Lead volunteer recruitment, training for volunteers and volunteer communication
  • Oversee distributions of essential items to new moms including the baby boxes, wishlists for new items, and meal trains
  • Listen to and identify the needs of our refugee moms and create culturally competent programming and support, including new areas for program growth
  • Continue to develop program evaluation metrics including benchmarks, logic models, outcomes and outputs for the program
  • Represent Hello Neighbor at collaborative calls and meetings within the maternal health and early childhood spaces
  • Stay up to date on maternal health and early childhood research outcomes
  • Be excited about program growth and program design which could include developing a more comprehensive early childhood development program components or more intensive case management program components

Preferred Qualifications:

  • Bachelor’s Degree
  • Requires 3-5 years of related and/or applicable work experience and a demonstrated ability to effectively work with refugee and immigrant communities, in social work, early education or prenatal or a health-related field
  • Required: Car, valid driver’s license and proof of insurance
  • Required: COVID-19 vaccination
  • Alignment with and support of Hello Neighbor’s core values
  • Flexibility and ability to work nights and weekends as needed

About You:

  • A team player
  • Energetic, motivated and hardworking
  • Ability to take direction and work independently, as well as collaboratively
  • Ability to take initiative and manage multiple tasks and projects at a time
  • Passion for community building, refugee and immigrant rights
  • Ability to communicate with diverse communities
  • Excellent writing, communication and organizational skills
  • Living migration experience and fluency in other languages a plus

Details/Benefits:

  • Applications accepted on a rolling basis through October 31st, 2021
  • Selected candidates will be invited to interview in November
  • Estimated start date: November/December
  • Salary range: $40,000-50,000

To Apply:

We are accepting applications on a rolling basis until October 31st. Selected candidates will be invited to interview in November.

Senior Director, Care Transformation

The Organization

Dedicated to making aging easier® since 1928, Presbyterian SeniorCare Network (PSCN) provides a broad continuum of living and care options, serving the needs of older adults from those who desire total independence and wellness opportunities to individuals who require nursing and/or compassionate end-of-life care. PSCN provides services to more than 6,500 older adults and persons with disabilities or special needs across 56 communities in 10 western Pennsylvania counties. Serving seniors and expanding programs and services for almost 100 years, PSCN is a Center of Excellence for Dementia Care, Rehabilitation, and End-of-Life. PSCN is Western Pennsylvania’s largest provider of aging services and senior living options, with several communities in the Pittsburgh region. PSCN offers person-centered care, which means that residents are given all the choice and flexibility possible in their daily living. This philosophy empowers residents and their families to be involved in making decisions that affect their lives.

Mission Statement:

PSCN is committed to enriching the aging experience through person-centered service and living options.

Values Statement:

Grounded in Christ-like values of benevolence and love of neighbor, PSCN pursues excellence, innovation, and collaboration to ensure individuals live well and team members have meaningful, engaging work.

With more than 2,100 employees, PSCN values compassion and growth in its team members. By using its LEANforward program, team members feel engaged and encouraged to redesign their work to make it easier to create value for the people served.

For more information, please visit: https://www.srcare.org/

The New Care Transformation Unit

PSCN is launching a new business unit within the organization: the Care Transformation Unit (CTU).  At the heart of the CTU’s development is the Triple Aim Model, a framework focused on care/service integration and social determinants of health, through which the team will function and carry out its mission:

  • Better Care for Individuals: integrated wellness model across time and location
  • Lower Per Capital Costs: potential to take risk and gain-sharing
  • Better Health for Populations: older persons with chronic conditions

The new staff of the CTU will be a dedicated team of experts, focused on the identification, development, implementation, and commercialization of transformational and scalable care management programs and services. The CTU will fundamentally shift care delivery for vulnerable seniors. The team of the CTU will function as the mechanism to seek and evaluate new business opportunities that have the potential to transform the care experience for seniors in the community at-large and the region, while rebalancing the PSCN portfolio of services and corresponding revenue. To maximize learning and strengthen the entire organization, the CTU will engage with existing service lines throughout PSCN, elevating Care Management and Managed Care readiness and potential opportunities to innovate by leveraging existing assets, competencies, and collaboration across the broader health care ecosystem.

Senior Director, Care Transformation Position Overview

With strength and experience in strategy and business development, the Senior Director is critical to the success of the CTU and will report directly to the PSCN Senior Vice President for Strategic Initiatives.

While this position will be primarily external facing, the Senior Director will also be intimately involved with internal operations within the CTU and across the organization, particularly for the first two (2) years.

From an internal perspective, the Senior Director will develop and execute the strategy of the new CTU, while running operations, conducting research, critically reviewing data, and assuring the financial, care, and quality outcomes. Continuous innovation and testing of ideas are the hallmark of this role. Internally, the Senior Director will collaborate with PSCN service line leaders to test and adopt new care models.  PSCN has a history of successful matrix relationships within and across service lines. This model is very familiar to our business units where the Unit/Center has cross-functional and cross-organizational authority for model and philosophy integrity, while the individual service lines and communities have accountability for execution and adherence.

From an external-facing perspective, it is anticipated that activities included during the first two years will allow PSCN to explore whether the CTU could achieve significant external impact with the advancement by the CTU of care model initiatives already in place or in the planning phase. The exploration of potential external impact will require that the Senior Director quickly engage with PSCN’s current contacts and partners, as well as identify new contacts and partners (e.g. physicians, hospitals/health systems, payers), who can be sources of business referrals or become contracted clients.

The Senior Director is primarily responsible for the following:

Strategy Development and Execution

  • Responsible for leveraging relationships and partnerships within and outside of PSCN for the development and commercialization of innovative care management solutions.
  • Scans the local, regional, and national markets to identify opportunities for the development and commercialization of innovative care management solutions and products/services to support home and community-based living.
  • Identifies and suggests innovative approaches to Care Management.
  • Collaborates to develop new chronic care models that incorporate elements of risk stratification, total cost of care, data analytics, predictive analytics, etc.

Revenue Generation

  • Identifies and promotes products and services to support home and community-based living.
  • Identifies, designs, and implements the business development of contracts to expand the programmatic and revenue success of the new CTU.
  • Generates contracts and revenue from sources including managed care organizations, licensure agreements, other senior living organizations, and private pay clients.
  • Manages the grant process for philanthropic monies received and requested.

Operational Management

  • Supervises the team of the CTU.
  • Responsible for managing CTU budget, project oversight including adherence to selection criteria, milestone achievement, and adherence to process metrics.
  • Works in collaboration with internal PSCN service lines for synergy and to spread the transformational impact across the PSCN portfolio and related entities.
  • Participates in implementing performance improvement opportunities within the Unit and across PSCN.
  • Maintains compliance with PSCN policy and procedure in accordance with governing laws, regulations, regulatory agencies, accreditation bodies and community standards.
  • Consistently upholds the mission, values, and behavior standards of PSCN. Maintains confidentiality.

Knowledge, Skills, and Abilities

Compassionate and driven, the Senior Director will support PSCN’s mission with a deep understanding of the role PSCN plays in the lives of clients, families, and the community. The successful candidate will lead with purpose to ensure the organization meets strategic goals, contributes positively to the workplace culture, and demonstrates professional acumen that is authentic and dedicated.

Demonstrable experience, competencies, and qualifications include:

  • Educational background that is relevant to the position. Experience in Health Care Administration or related field and previous experience with long-term care or senior service preferred.
  • Demonstrated knowledge of, and experience addressing, clinical and financial motivational factors for a variety of Managed Care Organizations and the data needed to demonstrate impact on those factors.
  • Entrepreneurial experience with new program or product within established company/organization or start-up company. A sense of entrepreneurial opportunism, with the ability to flex and adapt with changing conditions.
  • Experienced public speaker with excellent communication skills, both written and verbal, with the ability to serve as a strong external spokesperson for an organization.
  • Experience in business development and sales with the ability to create a compelling ask and close a deal.
  • Demonstrated leadership and foresight, including capitalizing on opportunities, identifying challenges, and anticipating course changes.
  • Strategic and tactical ability to manage programs, services and people.
  • Experience overseeing budgets, with the capability to allocate resources strategically and manage spending effectively.
  • Values an inclusive work environment and cultural competence.
  • Demonstrated capacity to work within the structure of a complex organization with multiple product lines.

Performance Objectives

In the near term, the new Senior Director will be expected to continue to deliver outstanding outcomes while successfully addressing the following in the first 6-12 months:

  • Validate the integrity of each service line’s commitment to, and adoption of, the PSCN Care Management framework as evidenced by cost and quality outcomes.
  • Assess organizational roles and relationships and collaborate with other service line leaders and topic experts to create the CTU infrastructure. Identify interface opportunities, project criteria and approval process, and data requirements to monitor CTU performance.
  • Develop the approach and process for identifying and formalizing external partnerships to advance commercialization of care models currently in place or in the planning phase.

Compensation

This position offers a competitive salary in the $135,000 – $155,000 range and a traditional benefits package found with other nonprofit organizations of similar size, scope, and scale.

DEI Imperative

PSCN seeks to recruit candidates for employment that represent our diverse community in race, gender, religion, sexual orientation, and ability. Inclusive and equitable in our recruitment and retention practices, we are dedicated to uplifting diverse opinions and backgrounds in order to grow and evolve as a welcoming workplace for all.

How to Apply

Presbyterian SeniorCare Network has retained Nonprofit Talent to assist with this important organizational change process. Specific questions related to the position may be emailed to Michelle Pagano Heck, President, at Michelle@NonprofitTalent.com. Please direct all inquiries related to this position to Nonprofit Talent, and do not contact Presbyterian SeniorCare Network.

Resume, position-specific cover letter, and salary expectations can be uploaded here:

https://nonprofittalent.applytojob.com/apply/MBHKIpfYCW/Senior-Director-Presbyterian-Senior-Care-Network-Care-Transformation-Unit

APPLICATIONS ARE DUE BY 5PM on September 27, 2021

Westmoreland and Fayette Development Director

The Westmoreland and Fayette Development Director will lead the annual workplace and community fundraising campaign for United Way of Southwestern PA (UWSWPA) in Westmoreland and Fayette Counties. The Director is charged with growing and strengthening relationships with a portfolio of CEOS and Employee Engagement Champions at local and regionally based companies and organizations and leading the Donor Relations Team (three members) to raise funds to support the work of United Way. The Director will support and/or manage accounts as part of the UWSWPA campaign efforts with teams in the Pittsburgh and Butler offices. The Director will work closely with individual donors of all levels. These relationships are meant to inspire greater and more consistent involvement with United Way and result in increasing generosity of time, influence, and money.

Essential Functions

  • Analyze fundraising campaign annually and formulate plan to increase and promote campaign success to meet the mission goals of United Way.
  • Recruit and build relationships with campaign cabinet members, employee engagement champions and other campaign volunteers.
  • Supervise Westmoreland and Fayette donor relations team to develop strategies, goals, timetables and schedules for all areas of the campaign.
  • Identify and engage new company and individual partners for corporate giving, workplace campaigns and individual support.
  • Work with fundraising staff across the UWSWPA footprint to develop regional campaign goals, formulate strategy and share best practices.
  • Present information about United Way to large and small audiences.
  • As appropriate, plan and coordinate special events and fundraisers.

Additional Functions

  • Ensure that all contributions and donor information are appropriately recorded and that designations are honored.
  • Oversee the account management process.
  • Work with Donor Relations Team to develop workplace leadership campaigns.
  • Work with Resource Development Team to secure volunteers/prospects for community-based leadership giving.

People Management Responsibilities

  • Manage three Westmoreland/Fayette region Donor Relations Team members

Financial/Budgetary Responsibilities

  • Work to develop and manage Westmoreland/Fayette region annual development department budget.

Education and Experience

  • Required: Bachelor’s degree or equivalent combination of education and experience; 3-5 years of related management experience
  • Required: 3+ years of experience with human service organization.

Knowledge, Skills, and Abilities

Required:

  • Proven experience leading a team in a fast-paced, high-volume workplace.
  • Exceptional interpersonal and customer service skills with a strong ability to communicate openly and effectively.
  • Strong problem-solving and conflict resolution skills
  • Ability to motivate employees by utilizing inspirational coaching and leadership skills to cultivate a level of company and personal success.
  • Strong attention to detail
  • Excellent organization skills
  • Work well independently and within a team
  • Must display a professional demeanor and must be able to work effectively and tactfully with diverse groups of people.
  • Strong computer aptitude with the ability to easily learn new programs, databases, and procedures in an every-changing work environment.
  • Intermediate to advanced level Microsoft office products (Outlook, Teams, Excel)

Certifications/Licenses

  • Required: PA driver’s license

Physical Demands

  • Light: Exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. force frequently and/or a negligible amount of force constantly. Even when weight lifted is negligible, a job is rated light when: 1) it involves walking or standing to a significant degree; 2) it requires sitting most of the time but involves pushing and/or pulling of arm or leg controls; 3) it involves working at a production rate that requires constant pushing or pulling of materials.

Travel Requirements

  • Frequent travel within the region via ground transportation
  • Potential travel outside the region via ground or air transportation

Volunteer Coordinator

The Volunteer Coordinator will build capacity to help attract, train, and oversee volunteers who will actively participate in refugee resettlement and support the work of the Refugee and Immigrant Services team. This position works closely with team members to identify volunteering opportunities within the different programs and services and will be responsible for maintaining department systems and procedures required to coordinate, facilitate, and monitor volunteer activities. The Volunteer Coordinator will be responsible for implementing the Community Sponsorship resettlement approach for JFCS that will enable refugees to build community relationships that support long-term integration. This position reports to the Director of Refugee & Immigrant Services.

Duties and Responsibilities:

Outreach and training –

  • Work in collaboration with JFCS Community Engagement Coordinator to identify individuals, groups, and organizations in Allegheny County interested in supporting refugee resettlement.
  • Adapt a training curriculum for volunteers and mentors
  • Facilitate in-person and virtual training for volunteers and mentors (individuals and groups) on cultural orientation, refugee resettlement, resettlement agencies responsibilities, youth programs, the community sponsorship program, the different levels of commitment, and the role of co-sponsorship groups and volunteers.
  • Support JFCS staff as needed to present at events and promote the community sponsorship program at various professional and community settings.

Program Implementation –

  • Identify volunteer and mentor emerging needs within the Refugee and Immigrant Service team and provide and connect team members with volunteers to support programming.
  • Ensures volunteers and refugees understand each other’s roles, monitors volunteers interactions with clients, and responds to volunteers questions and concerns.
  • In collaboration with the direct supervisor and the community engagement coordinator, develops new volunteer and mentor roles, as necessary.
  • Maintain effective communication with mentors, provide ongoing support and technical assistance to mentors and respond to their needs and concerns.
  • Match mentors with youth and adults to create a fulfilling experience for mentors and mentees.
  • Provide guidance to mentors as they work to build supportive relationships with refugee youth and adults.
  • Implements the Community Sponsorship Program: 1. Develops mutually beneficial collaborations with co-sponsor groups and community partners. 2. Help community organizations and cosponsor groups identify their level of commitment. 3. Provides technical assistance to co-sponsorship groups making sure they follow refugee resettlement guidance. 4. Coordinates with refugee caseworkers, medical team, and employment team to assess implementation, identify best practices, successful strategies, and areas of growth. 5. Evaluates and modifies procedures to make sure co-sponsor groups provide holistic support for economic and social integration of refugees in the region.

Accountability –

  • Tracks volunteer and mentor paperwork in collaboration with JFCS’ Community Engagement Coordinator.
  • Maintains accurate data on programs through agency information systems and other means.
  • Share data and relevant information in a timely manner to the Marketing and Communications team and the Community Engagement Coordinator.
  • Produces accurate, timely reports on departmental programs.
  • Refines and tracks outcomes and benchmarks for departmental programs.
  • Monitors and acts on statistical data related to performance and productivity of departmental programs.
  • Manages quality control of departmental data related to the JFCS information system in collaboration with Clinical Administrator.

Qualifications:

Bachelor’s Degree (preferred) in social service, education, leadership, community engagement, or related field. Experience working with community organizations, faith-based organizations, and businesses. Work experience related directly to refugee or immigrant social services is desirable. Excellent English (spoken and written); organizational and communication skills as well as ability to work under strict deadlines; ability to work as part of a team with case workers, employment specialists, interpreters and others. Sensitive to cultural differences of clients and staff from diverse backgrounds; functional vehicle required; able to work flexible hours.

Application:

Please email cover letter and resume to jobs@jfcspgh.org with “Volunteer Coordinator” in the subject line.  Visit www.jfcspgh.org to learn more.

Board of Directors and Committee

Ten Thousand Villages Pittsburgh sells artisan-crafted home decor, personal accessories and gift items from across the globe.  Featuring products from more than 130 artisan groups in some 38 countries, we are part of a network of over 390 retail outlets throughout the United States selling Ten Thousand Villages products.

Ten Thousand Villages’ mission is to create opportunities fro artisans in developing countries to earn income by bringing their products and stories to our markets through long-term fair trading relationships.

As one of the world’s oldest and largest fair trade organizations, Ten Thousand Villages has spent more than 60 years cultivating trading relationships in which artisans receive a fair price for their work and consumers have access to distinctive handcrafted items.  We seek to establish long-term buying relationships in places where skilled artisans are under-or unemployed, and in which they lack other opportunities for income.  A founding member of the World Fair Trade Organization (WFTO), Ten Thousand Villages sees fair trade as an alternative approach to conventional international trade.

Ten Thousand Villages has openings for board directors with experience and expertise in the following:

  • Strategic Planning
  • Legal
  • Human Resources
  • Marketing
  • Fundraising
  • Accounting/Finance

The full Board meets on the third Wednesday of every month (except July and December) at 6:30PM at the store located at 5820 Forbes Ave in the Squirrel Hill neighborhood.  Committees meet as needed.  Terms are three years and directors are not required to make financial contributions.

If you are interested in joining Ten Thousand Villages Pittsburgh’s Board of Directors, please submit your resume to: board.pittsburgh@tenthousandvillagfes.com

Manager of Gallery and Public Programs

The August Wilson African American Cultural Center is located at the gateway of the Cultural District of Pittsburgh, Pennsylvania.  The Center, named for Pulitzer Prize-winning playwright, and Pittsburgh native, August Wilson, showcases nationally and internationally renowned performing and visual artists, as well as supports and nurtures the burgeoning local arts community. This programming connects the entire community to the rich, substantive artistic content that reflects the African Diaspora.

The August Wilson African American Cultural Center offers multiple exhibition galleries, a 492-seat theater for performances in all genres, multipurpose spaces for classes, lectures and hands-on learning, community programs and events. The Center is housed in an iconic building designed by award winning architect, Alison Williams.  Offering the community, a distinctive mix of cultural spaces as well as a rehearsal studio, sweeping walkways and ample community gathering and meeting spaces, this bold facility serves as a true “center,” a place of coming together where all manner of art, artistic expression and community conversation are welcomed and encouraged.

The AWAACC seeks a full-time visual arts and gallery management professional to manage the public programs for visual arts projects, and to manage the commission of the first and one of its kind, permanent exhibit honoring the life and work Pulitzer Prize winning playwright, August Wilson.  The Manager of Gallery and Public Programs will develop materials to support visual arts exhibits, lead gallery tours, develop scripts and train docents, gallery attendants, and volunteers to support The Writer’s Landscape exhibit as well as other visual arts endeavors presented by the AWAACC.   The candidate should have a knowledge of African American and African diasporic art.

Primary Responsibilities:

  • Project manage and coordinate all aspects of The Writer’s Landscape commissioning process from inception to installation as the primary contact with artist(s)/ gallery(s) /fabricator(s)
  • Working closely with the design team, ensure installation timing and requirements are met; arrange any shipping; serve as primary contact with the Facilities and art installers; communicate with exhibit designers and architects to facilitate production and adhere to deadlines
  • Manage the acquisition of artifacts for permanent exhibition and assist with registration of art donations to collection
  • Plan public opening event for The Writer’s Landscape with programming staff
  • Lead donor tours of special exhibitions and The Writer’s Landscape in coordination with Development Department
  • Aid with institutional editing and proofreading in coordination with Marketing Department
  • Plan and implement quarterly Art After Dark and gallery opening receptions
  • Under the supervision of the President/Artistic Director, research and propose artists and projects, support curator in creation of presentations for the AWAACC and specifically The Writer’s Landscape
  • Responsible for the interpretation of The Writer’s Landscape for variety of audiences
  • Produce or oversee creation of extended texts and didactics relating to the public art projects.
  • Develop public programs to support The Writer’s Landscape and to support all visual arts programs
  • Develop, promote and lead public tours, school field trips (in coordination with Education/Community Department) of the various exhibits
  • Work with Marketing/PR to develop virtual gallery tours for website
  • Create social media in coordination with Social Media Coordinator to support visual arts programs
  • Liaise with artists to coordinate artist talks, workshops in coordination with Education/Community Engagement Department

Qualifications:

  • 5+ years of arts-related project management experience
  • Academic knowledge of African American and African art and history
  • Strong organizational, administrative skills
  • Ability to manage multiple projects and to meet deadlines
  • Bachelor’s degree (MA preferred) in museum studies, art history, curatorial studies, or arts administration
  • Knowledge of contemporary art and museum practices is a must
  • Abreast of current curatorial and exhibition management practices and active participation in professional development communities within this arena
  • Ability to foster and maintain collegial, professional interactions between artists, arts educators, curators, and designers
  • Ability to self manage and problem solve
  • Ability to work on multiple projects in a fast-paced work environment
  • Excellent written and oral communication skills
  • Proficient in Microsoft Office; experienced in Photoshop, Adobe suite, and Excel

Senior Programming Manager

The August Wilson African American Cultural Center is located at the gateway of the Cultural District of Pittsburgh, Pennsylvania.  The Center, named for Pulitzer Prize-winning playwright, and Pittsburgh native, August Wilson, showcases nationally and internationally renowned performing and visual artists, as well as supports and nurtures the burgeoning local arts community. This programming connects the entire community to the rich, substantive artistic content that reflects the African Diaspora.

The August Wilson African American Cultural Center offers multiple exhibition galleries, a 492-seat theater for performances in all genres, multipurpose spaces for classes, lectures and hands-on learning, community programs and events. The Center is housed in an iconic building designed by award winning architect, Alison Williams.  Offering the community, a distinctive mix of cultural spaces as well as a rehearsal studio, sweeping walkways and ample community gathering and meeting spaces, this bold facility serves as a true “center,” a place of coming together where all manner of art, artistic expression and community conversation are welcomed and encouraged.

DUTIES AND RESPONSIBILITIES

The Senior Programming Manager will have expertise in developing meaningful programming; program production (live arts, film, exhibits, other programmatic activities) that will fulfill the mission of the August Wilson African American Cultural Center.  Ideally, the person will work with the President/Artistic Director to create new programming initiatives, manage current calendar of events, and establish plans for long range programming plans.  Experience with established and emerging artists, selecting, negotiating, and contracting with artists, managing relationships with artists agents and managers is required.  An entrepreneurial spirit, positive nature, a collaborative and opportunistic approach to work is required to be successful in this role at the August Wilson African American Cultural Center.

  • Manage performance related activities
  • Carry out programming functions as directed by the President/Artistic Director
  • Ensure that front of house/backstage and artist relations are at the highest level
  • Work with guest curators and programmers to ensure the highest level of efficiency, best practices, and customer service
  • Manage the AWAACC performance calendar
  • Represent the AWAACC at various programming events and conferences
  • Work with Marketing to develop materials to promote seasons of programming
  • Seek appropriate programming partnerships locally/nationally/internationally
  • Contact Promoters, Artists, Tour Managers and Representative Agents to secure Performers/Bands/Acts/Events
  • Liaise with Bands, Labels, and Management to agree upon a window for show dates, financial, and logistical requirements of the event.
  • Complete expense/revenue analysis for each proposed show prior to recommending event to the President/Artistic Director for booking and signing contracts; including but not limited to establishing payouts, rider, guest list, and equipment needed.
  • Network to develop and maintain relationships with a variety of venues, artists, and promoters
  • Keep AWAACC team informed of activities or required tasks and participate in managing weekly team meetings to share goals, strategies, and schedules to maximize performance revenue and bookings.

CORE QUALIFICATIONS

  • Demonstrated understanding and passion for the performing arts and live entertainment industry.
  • Appreciation, knowledge base and respect for African American culture and African Diasporic programming
  • Excellent networking and negotiation skills required.
  • Exceptional interpersonal skills, even temperament, and ability to supervise effectively.
  • Excellent customer service and communication skills, oral and written, including follow-up via email and phone.
  • High level of organization and attention to detail; time management skills and ability to prioritize.
  • Ability to have fun, stay calm, and work with others in a sometimes stressful, fast paced, energetic environment.
  • Strong work ethic, reliable and self-motivated; ability to work independently and as part of a team.
  • Creative brainstorming skills, ability to take initiative, strategize, and meet high standards.
  • Ability to work flexible hours, accommodating the AWAACC event schedule.

EDUCATION/EXPERIENCE

  • Minimum of 5 years of industry experience required; 10+ years preferred.
  • Bachelor’s degree in Music/Arts, Production, or related field; Master’s degree is preferred
  • Experience with Microsoft Office suite required.

August Wilson African America Cultural Center is an equal opportunity employer and actively works to ensure fair treatment of our employees and constituents across culture, socioeconomic status, race, marital or family situation, gender, age, ethnicity, religious beliefs, physical ability, veteran status, or sexual orientation.

Chief Financial Officer

The Organization

Allies for Health + Wellbeing (Allies) provides integrated medical, behavioral health, and supportive human services designed to help HIV-positive individuals to maximize their health and quality of life.

Founded in 1985 as the Pittsburgh AIDS Task Force, Allies is now the oldest and largest AIDS services organization in Southwestern Pennsylvania.

Mission

To improve health and wellbeing, Allies for Health + Wellbeing provides integrated medical care, supportive human services, and community-based education for individuals living with, or at risk of, HIV, Viral Hepatitis, and sexually transmitted infections.

Vision

Allies for Health + Wellbeing envisions a healthier community whereby people access integrated medical care and supportive human services in a respectful setting, free of stigma and discrimination.

As medical treatments for HIV/AIDS have improved, Allies’ services have evolved and expanded to meet the growing and changing needs of the community. Now in their third decade of service, Allies has progressed from an agency that helped people with AIDS to die with dignity into an agency that helps all individuals live life to the fullest, including those living with or at risk for HIV/AIDS, viral hepatitis, and STIs.

Allies provides the following core services:

  • PrEP, PEP and HIV Treatment: Allies offers HIV treatment, as well as PrEP and PEP to anyone who needs it, without cost as an obstacle.
  • HIV Support Services: Allies offers a range of free and confidential services to support people living with HIV, which includes medical case management, support groups, legal services, as well as a number of other supportive services to maximize health and quality of life.
  • Primary Care Clinic & Behavioral Health: Allies strives to deliver comprehensive care to patients across broad spectrums of race, class, orientation, gender, and more. Its Medical Clinic provides primary medical care that is open to all, regardless of your background or health insurance situation.
  • Hepatitis C Treatment Center: Allies offers comprehensive diagnosis, compassionate treatment, and referrals for those with Hepatitis C.
  • STI Testing and Education: Allies provides access to free STI testing in a welcoming environment without judgement. Allies also hosts and/or participates in a number of community events targeting populations at high risk. 

Position Overview

Allies seeks a mission-focused, strategic, and process-minded Chief Financial Officer (CFO) who will lead fiscal management and operations within the organization.

Rooted in the values of compassion and service, the new CFO will help to drive continuous quality improvement and performance culture with a group of diverse and talented staff members. The CFO brings efficient, effective systems to increase productivity and develops strategies and vision to ensure the management of the financial resources and stability of Allies. A dynamic leader, the CFO will possess a proven ability to manage people and processes in a compassionate, yet fast-paced environment.

The CFO is primarily responsible for the following:

Strategy and Planning

  • Work with the CEO and the finance committee of the Board of Directors to establish goals and strategies for long-term financial sustainability and growth, including forecasting and strategic planning.
  • Analyze and evaluate agency financial performance over time, with reference to industry standards and provide insight and recommendations for increased sustainability.
  • Collaborate with the CEO and other senior management to review/recommend policies, develop annual operational objectives, and ensure fiscal responsibility and maximization of agency resources.

Financial Management and Analysis

  • Develop annual operating budget as well as prepare and present monthly reports including profit and loss by program, forecast vs. budget by program and weekly cash flow by programs. Review and analyze monthly financial results and provide recommendations.
  • Work with department directors to manage expenses and provide insight and recommendations for increased revenue generation.
  • Identify, acquire, and implement systems and software to provide critical financial and operational information.
  • Manage cash flow planning process and ensure fund availability.
  • Oversee cash, investments, and asset management including exploring new investment opportunities and providing recommendations on potential returns and risks.
  • Maintain outstanding banking relationships and strategic alliances with vendors and business partners.
  • Remain current on audit best practices as well as state, federal, and local laws regarding the organization’s financial operations.

Accounting and Operations

  • Manage the day-to-day operations to ensure accurate and timely processing of financial transactions and reporting, as well as compliance with accounting standards.
  • Recruit, interview, hire, and supervise finance and IT staff to ensure efficient operations. When necessary, select and engage consultants, brokers, and auditors.
  • Ensure regular maintenance and backup of all IT and accounting systems
  • Review and ensure application of appropriate internal controls, SOX compliance, and financial procedures.
  • Ensure timeliness, accuracy of financial and management reporting data for all funders, foundations, and the Board of Directors.
  • Oversee cash flow and AP/AR processes to ensure timely payment and agency liquidity including approving large payables, signing checks, and authorizing large wire transfers and ACHs.
  • Oversee the preparation and communication of monthly and annual financial statements.
  • Oversee bi-weekly payroll processing as well as the preparation and timely filing of all local, state, and federal tax returns in collaboration with Human Resources to ensure legal compliance
  • Oversee the general ledger accounts, balance sheet accounts, and overhead cost allocation.
  • Serve as a key point of contact for external auditors. Manage preparation and support of all external audits.

Knowledge, Skills, and Abilities

As a key member of senior leadership, the CFO is a strategic partner and leader charged with fiscal management and operations of Allies. The CFO must support the organization’s mission and foster a workplace culture of inclusivity.

Demonstrable experience, competencies, and qualifications include:

  • Educational background aligned with the requirements of the position.
  • Passion for and commitment to Allies’ mission and vision.
  • Fluency in Quickbooks for nonprofits. Outstanding knowledge and understanding of GAAP, IFRS, SOX compliance and SEC reporting.
  • Background coordinating with IT staff to manage and/or upgrade accounting system. Systems implementation experience strongly preferred.
  • “Hands On” EHR Systems Experience – Athena experience desired
  • Outstanding interpersonal and communication skills. Capable of presenting financial information and responding to questions from all levels of the organization, board members, auditors, and others.
  • Must have proven team leadership, the ability to supervise others, motivate, and produce results while working effectively in a team setting.
  • Excellent analytical, reasoning, and problem-solving skills
  • Significant experience working with external auditors, internal controls, and compliance-related issues.

Performance Objectives

In the near term, the new CFO will continue to deliver outstanding outcomes while successfully addressing the following in the first 6-12 months:

  • Complete a financial analysis of agency performance over the last five years and provide recommendations for increased sustainability and growth.
  • Ensure proper controls and redundancies are in place to mitigate risk and ensure day-to-day operational functionality.

Compensation

This position offers a competitive salary in the range of $125,000 – $140,000 and a robust benefits package.

DEI Imperative

Allies seeks to recruit candidates for employment that represent our diverse community in race, gender, religion, sexual orientation, and ability. Inclusive and equitable in our recruitment and retention practices, we are dedicated to uplifting diverse opinions and backgrounds in order to grow and evolve as a welcoming workplace for all.

How to Apply

Allies for Health + Wellbeing has retained Nonprofit Talent to assist with this important organizational change process. Specific questions related to the position may be emailed to Michelle Pagano Heck, President, at Michelle@NonprofitTalent.com. Please direct all inquiries related to this position to Nonprofit Talent, and do not contact Allies for Health + Wellbeing.

Resume, position-specific cover letter, and salary expectations can be uploaded here:

https://20131204222445_dlepllpc7kzujddz.applytojob.com/apply/cSD1mublYL/Chief-Financial-Officer-Allies-For-Health-Wellbeing

 

APPLICATIONS ARE DUE BY 5PM on September 17, 2021

Director of Human Resources

Job Summary

Reporting to the President and CEO, the Director of Human Resources manages all human resources (HR) functions and guides organizational culture in order to support the practices of a high-performing organization. Key responsibilities include recruitment, on-boarding, professional development, compensation and benefits, payroll, and legal/policy compliance. The HR Director will establish partnerships with organization leaders to create and maintain a respectful, diverse, and energetic workplace culture. They serve as key advisor to managers on employee relations matters including legal and policy compliance. Our highest priority is a high-performing employee team achieving our goals with integrity and respect for all, especially co-workers.

Essential Functions

Recruitment

  • Actively recruit a diverse candidate pool and manage complete recruitment process to maintain and build a team consistent with organizational mission and skill requirements
  • Ensure efficient use of management resources required to support the recruitment process

On-Boarding

  • Ensure initial introduction of new staff to organization is productive and welcoming
  • Address organization-wide learning requirements and support department-specific learning requirements
  • Support building of team focused on mission and culture as well as necessary skills

Staff Professional Development

  • Ensure staffing skills and levels are aligned with needs and available resources of the organization
  • Conduct training for all staff and individual coaching
  • Address professional development appropriate for continued progress of staff in their career path
  • Manage development of team to support contemplated organization needs and succession planning

Organizational Culture and Performance

  • Partner with the President/CEO and other senior leaders to define and drive workplace culture, and share the overall responsibility for overall organizational performance
  • Create a respectful, diverse, energetic workplace culture
  • Create and implement programs to enhance engagement, morale, and team building
  • Drive diversity, equity, and inclusion initiatives
  • Perform exit interviews
  • Conduct and analyze satisfaction/engagement surveys

Compensation, Benefits and Payroll

  • Oversee compensation programs and practices
  • Administer job descriptions
  • Administer and improve performance management process
  • Conduct internal/external salary benchmarking, and pay equity
  • Oversee the administration of benefits, benefits renewals, and plan designs
  • Negotiate optimal benefits for employees, then negotiate with vendors to achieve the optimal cost for these benefits
  • Oversee payroll management and processing

Ensure Policy and Legal Compliance

  • Ensure internal HR policy administration and best practice development
  • Oversee unemployment/worker’s compensation insurance administration
  • Maintain personnel files
  • Maintain background checks
  • Distribute annual notifications as required
  • Maintain Employee Handbook and update, as necessary

Additional Functions

  • Serve as staff lead and liaison to HR Committee of the Board, which advises on organizational HR matters
  • Serve on the Diversity, Equity, and Inclusion Committee to advance equitable human resources practices and improve culture

People Management Responsibilities

  • Supervise HR & Payroll/Benefits Specialist

Education and Experience

  • Required: Bachelor’s degree or equivalent experience in business practices, human resources, customer service, or related subject matter. 10+ years of experience in a variety of human resources disciplines with a solid understanding of legal and regulatory requirements.
  • Preferred: Advanced degree preferred (or equivalent combination of education and experience)
  • PHR (Professional Human Resource) or SPHR (Senior Professional Human Resource) certification desirable.

Knowledge, Skills, and Abilities

  • General knowledge and understanding of every step in the employee lifecycle, from recruitment to retirement
  • Ability to coach teams and individuals at all levels of the organization
  • Strong negotiation and influencing skills
  • Ability to be flexible and persistent in driving change through periods of ambiguity
  • Solid analysis skills and the ability to turn data into information
  • Excellent project management skills and the ability to drive long-term projects while managing short-term issues
  • Unquestionable integrity and ability to maintain confidentiality

Certifications/Licenses

  • Required: None
  • Preferred: HR certification from SHRM or HRCI (PHR, SPHR, SHRM-CP, SHRM-SCP, etc.)

Physical Demands

  • Sedentary: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time.

Travel Requirements

  • Potential travel outside the region via air transportation