Digital Communication Specialist

Positions Available: One Full-Time Position, Non-Exempt, Salaried
Location: Pittsburgh, PA
Reports to: Director of Marketing & Community Outreach
Deadline: May 7, 2021 – Open until filled
Compensation: $36,000

The Digital Communications Specialist will work to increase the visibility and adoption of the Healthy Ride bike share system and promote active transit throughout the City of Pittsburgh. Specifically, the Digital Communications Specialist will engage the organization’s networks by producing timely and strategic content for the Healthy Ride’s social media and digital platforms with an emphasis on rider engagement and increasing ridership. The ideal candidate will be skilled in graphic design and be able to convey the Healthy Ride brand visually through all channels. The Specialist will work directly with the Director of Marketing and Community Outreach to develop campaigns that advance the mission of Pittsburgh Bike Share and coordinate other programmatic tasks as needed to support the Healthy Ride program.



  • Plan and implement projects that use photo, video, and/or multimedia storytelling to support the Healthy Ride program. Potential projects could include producing short web videos or infographics on timely issues, supervising design consultant work, and designing flyers
  • Design marketing materials that convey the Healthy Ride brand
  • Produce station signage and graphics as needed to support customer fluency in utilizing the Healthy Ride system
  • Administer organizational website, including overseeing the production of new content, site maintenance, and keeping all content current and up to date
  • Visually document bikes rides and events, and coordinate with contractors to capture imagery to be used in campaigns and promotions
  • Organize and archive all photography and multimedia content


  • Produce written and visual/multimedia content for digital newsletter, website, and social media networks to raise the visibility of Healthy Ride
  • Develop and post regular content for Facebook, Twitter, and Instagram with a focus on increasing engagement and growing followers
  • Maintain the content calendar across all social media and communications platforms
  • Creatively support the implementation of new and ongoing program initiatives


  • Implement and evaluate campaigns that will increase engagement and system ridership
  • Track, record, and report on impressions, engagements, and visits across all digital platforms
  • Manage the Communications and Campaigns Calendar in alignment with organizational goals and strategy
  • Maintain the Healthy Ride brand across all system platforms, advertising, and communications channels
  • Develop and incorporate new communications tools and creative disseminations strategies to strengthen Healthy Ride’s programming
  • Track news coverage of Pittsburgh Bike Share, Healthy Ride, and its key issues
  • Keep track of current issues and strategies in the shared economy industry, social media, and marketing communications

Other duties as assigned; may include, but not limited to, attending outreach events, organizing and attending bike rides, etc.


  • Experience using various social media platforms and knowledge of social media engagement strategies
  • Demonstrated ability to write and edit clear, engaging, and grammatically correct content
  • Demonstrated oral communication and interpersonal skills sufficient to convey information in a clear, concise way, synthesizing information and presenting it to others
  • Graphic design skills and video/multimedia production
  • Experience with Adobe Creative Suite, WordPress, Hootsuite, and MailChimp
  • Creative thinking and proven systematic organizational skills to work independently without supervision, determine workload priorities to complete work in a timely manner, and identify and resolve problems
  • Proven skill at working in a collaborative environment, including interpersonal skills to interact sensitively with colleagues, students, community members, and workers from diverse social, cultural, and educational backgrounds
  • Strong visual eye
  • Enthusiasm for bike share and a commitment to alternative transportation modes
  • An equivalent combination of education and experience that is equal to graduation from college and two years of related experience in a field relevant to communications, public relations, marketing, or journalism


The position requires:

  • Schedule flexibility, including occasional weekend and evening work
  • Possibility of travel for conferences, outreach events, and partner collaborations
  • Communication and coordination with international vendors and partners


  • Affordable medical, dental, and vision insurance options for employees and their families
  • 401k with up to 3% employer match after one year of employment
  • 15 days PTO + 11 company holidays per year
  • Free bike share membership

To apply, please submit resume and cover letter to

Bike Share Pittsburgh is an equal opportunity employer, committed to hiring and supporting a diverse workforce. Qualified individuals who bring diverse perspectives and represent marginalized communities are especially encouraged to apply.

Equal Opportunity Employer M/F/V/D

Development and Communications Manager


The Development & Communications Manager is responsible for managing and implementing strategies for communication and outreach to raise awareness of and financial support for Service Coordination Unlimited, Inc. This individual is responsible for the following areas: marketing, communications, fundraising, grant writing, annual giving campaigns, and community relations.


Development and Fundraising:

  1. Define development opportunities and how strategies will be implemented given existing and future staffing structure
  2. Develop, implement and manage an annual fundraising program
    Conduct research to better understand the needs of current funding sources to ensure a continued positive relationship
  3. Research and pursue foundation funding opportunities, such as partnerships, collaborations, and capacity building
  4. Implement and oversee a donor database and handle gift entries, record updates, reports, and gift acknowledgements
  5. Assist in grant writing
  6. Plan and implement fundraising events, including Highmark Walk for a Healthy Community, Giving Tuesday, and in-person and/or virtual events planned each year
  7. Create an annual Development Plan with the CEO and COO

Communication and Marketing:

  1. Define marketing opportunities  and how strategies will be implemented given existing and future staffing structure
  2. Develop and implement a marketing strategy to build the organization’s image and reputation across all service areas
  3. Create and keep up to date educational information to distribute to stakeholders about the company brand, services offered, company structure, FAQs and other pertinent information.
  4. Determine expansion possibilities with new and existing funding sources
  5. Create an annual Communications Plan with the CEO and COO
  6. Ensure messages in all programs and activities are consistent, accurate, and represent Service Coordination Unlimited’s brand
  7. Solicit and write client success stories for use in communications and fundraising, including the Annual Report
  8. Manage and keep up to date Service Coordination Unlimited, Inc. webpage
  9. Plan and implement social media communications
  10. Write and publish newsletters, internal and external

Perform other duties as needed or assigned



Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, conducts training and public speaking, shares information and ideas with others, has good listening skills.

Inside the organization, communicate with the leadership team and other colleagues.  While outside the organization, is accountable to successfully interact with participants and their families/representatives, funding sources, other agencies, etc.


Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports Service Coordination Unlimited, Inc. values, and conveys good news and bad.

Job Knowledge

Understands duties and responsibilities associated with communication and development, has necessary job knowledge and qualifications for the role, has necessary technical skills, understands all agency regulations, as well as company mission/values, keeps job knowledge current, and is in command of critical issues associated with the role.  Possesses the computer and technology skills needed to be successful in the role. Adheres to company policies, timeframes, and procedures.


Meets commitments, works independently with minimal supervision, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.

Problem Solving and Conflict Resolution

Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities and generates new ideas.  Has the ability to manage through abrupt emergency situations that may have an impact on the wellbeing of individuals such as abuse, neglect and exploitation.  Address potential conflict situations that arise between participants, attendants, family members etc. Has necessary negotiating skills and works to gain agreement as needed.

Interpersonal Skills

Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism.


Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.


Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.


Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.


Meets all team deadlines and responsibilities, listens to others and values opinions, helps to meet company goals, welcomes newcomers and promotes a team atmosphere.


  • Bachelor’s degree in Communications, Marketing, Business, Public Relations, or similar is required
    Minimum five (5) years related experience is preferred
  • Certified Fund Raising Executive (CFRE) and Association of Fundraising Professionals membership is preferred


  • Works a typical scheduled shift, plus any additional hours as needed to meet participant/department/program needs
  • Works in an office environment most of the time: at a desk sitting or standing.
  • Works independently with minimal supervision
  • Works with a computer terminal/keyboard (or laptop) a good portion of the day, thus requiring visual perception, hand-eye coordination and hand movement/flexibility
  • Maximum weight to be lifted independently is 5 – 20 pounds
  • This position requires the following physical demands:  reaching, stretching, stooping, sitting, walking, repeated bending and/or standing
  • Must be able to operate equipment or machinery (e.g., photocopier and computer).
  • Must be able to answer ringing telephones and communicate with people both on the telephone and in person
  • Possess a valid driver’s license and a dependable means of transportation.  Position may include travel off public transportation routes
  • Must be able to meet the following demands:  reading, reasoning, organization, math, and problem-solving; decision-making, close attention to detail, facts and accuracy
  • Must be disciplined in maintaining the following: detailed work, prioritization, multiple concurrent tasks, interruptions, stress; confidentiality, training, and public speaking
  • Tasks vary day-to-day

Communications Content Coordinator

Position Summary:

Working under the direction of the Communications Strategist, the Communications Content Coordinator supports a wide range of communications disciplines at the Pittsburgh Parks Conservancy (PPC), including social media management, website content, email creation and distribution, event promotion, blog development, project coordination, and monitoring the latest in park news. This individual works closely with the Communications Strategist developing content for inclusion across multiple organizational and marketing communications platforms and assets for internal and external audiences. Content will be original, timely, accurate, well-crafted, consistent in style and tone, audience-specific, and engaging to help drive park awareness and usage across the Pittsburgh region, create a positive image of the PPC, and position the PPC as an essential partner to the City of Pittsburgh. Content examples include e-mails, blogs, web pages, newsletters, and social media posts, and press releases.

The ideal candidate loves parks, supports Pittsburgh’s public parks, and will proactively and effectively support and strengthen the communications and marketing activities of the PPC.

Position Duties:

The idea candidate is responsible for, but not limited to, the following duties:

Essential Duties:

  • Develop original, timely, engaging, and well-crafted content for designated PPC marketing channels, including but not limited to, e-newsletters, internal newsletters, webpages, blogs, and social media postings. Work in collaboration with Communications and Marketing team members and internal staff across all departments to meet content objectives.
  • Research and interview internal and external subject matter experts to create original, timely, accurate, engaging, and well-crafted content.
  • Develop, write, edit, proofread and publish updates in content management system, applying communications best practices such as usability, reading level, mobile compatibility, and branding. Monitor content quality, manage content life cycle using analytics, and edit or discard outdated or irrelevant content.
  • Work closely with Communications Strategist to manage and edit content on PPC website to ensure it is user friendly, organized, up-to-date, and accurate. Develop and implement web content schedule. Develop and manage monthly process for annual content reviews and audits with department directors, and ensure all pages are reviewed on schedule.
  • Assist with developing new content and revising existing content for the PPC website and internal communications channels.
  • Lead programming registration and promotion process for all free programs managed by the PPC.
  • Participate on project teams with PPC staff, contractors and others to coordinate, produce, and deliver requested materials.
  • Assist with monitoring and measurement of communications channels, including social media engagement, e-mail open and click rates, and website productivity and performance.
  • Assist in the creation of press releases, development of media lists, and drafting of media pitches.

Related Work:

  • Effectively support media relations programs and activities. Activities may include brainstorming media relations story ideas, drafting press releases, and developing media lists.
  • General photography skills for social and digital media use.
  • Work is conducted remotely, in an office and outdoor setting.  Work involves traveling to and from various sites and frequent attendance at meetings or events, including many that may be conducted during the evening, on weekends, or on holidays, and irregular hours as necessary to meet deadlines and achieve objectives.

The Way We Work – The Employees of the Pittsburgh Parks Conservancy:

  • Foster meaningful interaction and collaboration amongst diverse individuals.
  • Conduct themselves at all times in a professionally appropriate and respectful manner.
  • Demonstrate respect and sensitivity for cultural differences.
  • Consistently work toward the common good of the organization and encourage others to do the same.
  • Apply the proper safety/security practices according to established protocols, guidelines and policies.
  • Maintain strong work ethic and demonstrate flexibility.

Knowledge of (position requirements at entry):

  • Communications and writing best practices, including advanced knowledge of effective interviewing techniques and Federal Plain Language and reading-level guidelines.
  • Computer and software applications used in business settings and for communications and marketing and delivery of information (e.g. content management system, email subscription systems, social media platforms, Microsoft Office Suite).
  • Current laws, requirements, policies, and other directives for public sector communications.
  • Outstanding customer service principles and practices and standards for a diverse customer base.
  • Contemporary web content management systems.
  • Best practices and cutting-edge internet marketing technologies including e-marketing tactics and social media strategies to serve a diverse audience.
  • Contemporary and best practices for communications, marketing, public relations, and public affairs.
  • Knowledge of Hootsuite, Luminate Online, and WordPress, as well as other web-based marketing communications platforms.

Skills and Ability to (position requirements at entry):

  • Strongly understand digital media and the ability to analyze data to thoughtfully make recommendations about content creation and planning.
  • Successfully produce professional-level writing, reporting, and translation of complex information to appropriate reading and interest levels for a diverse audience.
  • Effectively conduct research, interview subject experts, and analyze complex concepts.
  • Produce content quickly, accurately, and proficiently with multiple projects and multiple deadlines.
  • Accept direction and constructive feedback.
  • Provide excellent judgment and journalistic integrity and maintain confidentiality in work-related matters.
  • Demonstrate strong organization, time management and project coordination skills.
  • Establish and maintain effective, respectful, and productive working relationships.
  • Provide excellent customer service with a diverse customer base and maintain a service-oriented attitude.

Training and Experience (position requirements at entry):

  • Bachelor’s Degree from an accredited college or university in Communications, Journalism, English or related field OR combined experience of 4 years in communications and marketing.
  • Increasingly responsible experience in communications, marketing and public relations: at least two years.
  • Increasingly responsible experience in digital and social media communications: at least two years.

Other Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Light Work: Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to move objects.

Occasional weekend, evening and holiday work is required to perform the duties of this job.

The PPC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected characteristics.

Jazz Patron Services and Marketing Specialist


Responsible for customer relations, ticketing, social media, events marketing, website maintenance and reconciling sales. Ensures the highest degree of customer service and customer relations communications in all patron related activities.


The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential duties and responsibilities include, but are not strictly limited to the following:

  • Answers all incoming box office calls and processes and fulfills orders.
  • Manages sales at all on and off-site concerts and events.
  • Balances box office cash drawers.
  • Completes build out of performances, subscriptions, merchandise and special events in Agile and Ticketmaster.
  • Creates event seating charts and holds for all performances.
  • Designs subscription packages, timelines and deadlines for upcoming concert seasons.
  • Oversees ticket sales and reports out to supervisor and Executive Producer/Vice President of MCG Jazz.
  • Reconciles sales receipts between ticketing software and the finance department including shortages or overages in cash drawers.
  • Responds to customer inquiries and requests.
  • Establishes policies and procedures for the exchange of tickets, seat assignments, refunds, etc.
  • Seeks out and facilitates group attendance through the group sales program.
  • Works collaboratively with Manchester Bidwell, leadership, Communications Team and MCG Jazz
  • Marketing consultant to develop subscription renewal materials and support the season marketing campaigns including media buys.
  • Works with rentals on their pricing and sales strategy for ticketing.
  • Fulfills product sales orders both online and through the box office.
  • Processes invoices, purchase orders, check requests and credit card receipts.
  • Disseminates MCG Jazz communications and collateral pieces.
  • Oversees work study students and interns.
  • Implements new initiatives to increase ticket and merchandise sales.
  • Offers input on season programming.
  • Grows email marketing list.
  • Writes and designs all HTML newsletters using Constant Contact package.
  • Generates content and maintains MCG Jazz website.
  • Works collaboratively on the design of the program books and season brochure.
  • Researches and maintains the MCG Jazz app.
  • Represents MCG Jazz at events and conferences.
  • Exhibits understanding and internalization of company values:  influence, respect, listen, shape and embrace.
  • Performs other related duties as assigned.


There are no supervisory responsibilities associated with this position.


Bachelor’s Degree in Arts Management or Bachelor’s Degree in Business with a focus on arts or entertainment and 2-3 years box office experience required. Must have knowledge of ticketing software, proficiency in Microsoft Office Suite applications and ability to create, analyze and interpret financial reports. Strong customer focus, highly effective interpersonal skills and problem-solving abilities required. Experience in web design, Photoshop, and social media design. Audio, video and/or concert production experience a plus. Also, must be able to work extended and/or irregular hours including nights, weekends, and holidays as needed.

Interested Persons are required to submit their resume, cover letter, and salary requirements to


Assistant, Marketing & Development and Communication

About Life’sWork

Life’sWork of Western PA is a non-profit organization empowering people to live the life they choose. We partner with people with disabilities, people with other barriers and young adults to pursue their hopes and dreams through strengthening workplace abilities, building life skills and developing meaningful relationships. In addition to our many employment placement related services, we employ directly 125 to 130 of our most challenged clients in our Business Services Division in our Pittsburgh office, an employment opportunity they could not generally find elsewhere. This division contracts with local corporations and agencies to provide labor intensive services such as mailings, packaging, product assembly, order fulfillment and commercial janitorial services. There are two things that all of the people we serve have in common: 1) they want to work; meaningful employment is as important to these individuals as to all of us; and, 2) most importantly, our clients are very proud of their accomplishments, and so are we! We take pride in our effort’s day in and day out to achieve our goal of ‘making lives work better’ for the benefit of our clients and, ultimately for the benefit of our Western Pennsylvania community.

Life’sWork Benefit Package:

Life’sWork offers medical benefits and pays 100% for employee. Beginning the second year of services, Life’sWork’s employees receive 20 days of Paid Time Off and 12 holidays per year. In addition, we offer dental, vision, Aflac, and much more.

Position Summary

The Marketing and Development Assistant supports the implementation of marketing and communications initiatives and supports the ongoing development and annual fundraising campaigns of the agency.  The position serves as the principal support staff for the Director, Marketing & Communications and Director, Corporate Development & Annual Fund.

Core Job Responsibilities

Marketing & Communications

  • Provide primary writing support for all marketing communications, sales materials used to promote the services and programs of the agency;
  • Support the maintenance of the agency’s website – ensuring the accuracy currency and relevancy of the platform;
  • Support event marketing and serve as primary staff for events;
  • Support media and public relations efforts including drafting press releases and coordinating media coverage of agency events and programs;
  • Develop and maintain a detailed annual calendar of marketing, communications and development actions;

Corporate Development and Annual Fund

  • Provide communications/writing support for grants/proposals and development/fundraising efforts;
  • Support donor stewardship activities of the Director of Corporate Development (i.e., meetings, events, follow-up cultivation efforts, etc.);
  • Research appropriate funding/grant opportunities;
  • Maintain marketing and donor database;
  • Update Social Media Platforms & Website blogs;
  • Manage tracking of all proposals/grants/foundation activity in donor database;
  • Support the development and implementation of a volunteer program;


  • Bachelor’s Degree required, preferably in communications, marketing, or development.
  • A recent graduate or a person early in their marketing career eager to expand your knowledge of marketing and development.
  • Working knowledge of social media – Demonstrated creativity and documented facility deploying social media
  • Excellent in sourcing and managing content development and publishing
  • Excellent writing and language skills
  • A team player with confidence to take the lead
  • Proficient technical understanding and can pick up on new systems easily
  • Excellent knowledge of Word, Excel, and PowerPoint

Reporting Relationships

The position will have a primary reporting relationship to the Director, Corporate Development & Annual Fund.

Life’sWork of Western Pennsylvania provides equal employment and opportunity to all persons without regard to race, color, religion, gender, sexual orientation age, national origin, veteran’s status and disability or any other characteristic protected by law.

Content Strategist/Medical Writer

The Content Strategist serves as a gatekeeper for digital AO NA related content to promote awareness, engagement, and sustained motivation for stakeholders to interact with the organization.

The Content Strategist is responsible for executing a digital content strategy that is engaging and in sync with AO North America’s goals and objectives, to establish an on-line presence, engage the surgeon community, disseminate relevant and meaningful information through different distribution channels. Effective written communication and an overall streamlined approach to the implementation of the content strategy is required.  A keen understanding of the personas, their user journeys and behaviors need to be reviewed frequently and should inform the content developed and delivered.

Typical Duties:

  • Based on the content strategy develop and disseminate content through various channels identified.
  • Work with web content editor and digital marketing specialist to ensure relevant content with the right messaging is delivered to the different audience groups.
  • Based on the content strategy, maintain the calendar schedule for release of information through the different channels. Ensure contributors adhere to the content calendar
  • Guide and gather all information from different stakeholders as needed, based on the four pillars of content defined.
  • Collaborate with subject matter experts (surgeons) to gather information relevant to the content needs.
  • Explore hot topics and other relevant content and make recommendations for timing of availability of such content.
  • Synthesize literature evidence and deliver content that is easy to read and comprehend.
  • Organize the AONA CD newsletter items and work with external vendors to deliver newsletters on time.
  • Develop and manage efficient procedures and workflows for the digital content life cycle, including creation, approval, revision, and removal
  • Analyze user interactions with content, their preferences, behaviors, and feedback.  Modify approach to content generation and dissemination based on data and feedback.


  • Bachelor’s degree in business, English, Journalism, or similar field
  • Technical and medical writing credentials
  • 3-5 years’ experience working with different stakeholders who can contribute to generation of content
  • Ability to make strategic recommendations based on data, and feedback gathered
  • A basic understanding of digital content strategies, tactics and dissemination channels.
  • MS office suite, web publishing, HTML and SEO
  • Experience with social media platforms
  • Excellent written and oral communications; ability to manage up and down the organization
  • Attention to detail
  • Ability to maintain deadlines
  • Knowledge of writing, editing, proofreading
  • Adept research ability


  • Master’s degree in English, Journalism or Education.
  • Knowledge of the medical field to prioritize effectively
  • Experience in a non-profit, educational setting is a plus

Web Developer

Carnegie Museum of Natural History, one of the four Carnegie Museums of Pittsburgh, is among the top natural history museums in the country. It maintains, preserves, and interprets an extraordinary collection of artifacts, objects, and scientific specimens used to broaden understanding of evolution, conservation, and biodiversity. Carnegie Museum of Natural History generates new scientific knowledge, advances science literacy, and inspires visitors of all ages to become passionate about science, nature, and world cultures.

Carnegie Museums of Pittsburgh is interested in candidates who, through their experience and collaborations, will contribute to diversity and excellence of the Carnegie Museums community.

The Web Developer, reporting to Assistant Director of Marketing, collaborates closely with designers and content writers to create an exceptional website experience. Interprets and executes designs correctly. As a member of the CMNH Marketing team, the web developer collaborates on the design and development of web applications, digital infrastructure, and visitor-facing digital projects. Excellent communicator who works well in a team environment and effective at managing projects, timelines, and tight deadlines. Maintains a strong working relationship with marketing colleagues, other Carnegie Museum website managers and with the IT department at Carnegie Museums of Pittsburgh.


Education and Experience:

  • Bachelor’s degree, or equivalent experience, in computer science and experience in web design (professional or volunteer), or two-year degree and one years’ professional experience in web design.
  • Must have strong working knowledge of WordPress, HTML, PHP, and current web technologies, and of the principles and practices of good web design.
  • Portfolio must be presented.
  • Must be creative, deadline oriented, and have the ability to work independently or as a member of a team.
  • Ability to work on multiple projects simultaneously in order to meet deadlines and user demands; ability to work cooperatively in a team environment.

Knowledge, Skills and Abilities:

  • Deep knowledge of WordPress and proven ability to build custom theme-based websites using PHP.
    Proficient with HTML5/CSS/Javascript/JQuery and other standard web applications.
  • Experience with responsive and mobile design.
  • Experience de-bugging cross-browser issues and troubleshooting WordPress themes.
  • Deploy websites from staging server to live environment.
  • Familiarity with Web Content Accessibility Guidelines (WCAG 2.1).
  • Familiarity coding responsive email templates.
  • Detail oriented and able to collaborate with design team to provide input to help improve site architecture, layout, and content.

Principal Accountabilities

  • Build and maintain the CMNH website. This includes developing new ideas and coordinating with others in the department and across the museums to obtain copy, update images and graphics and add or delete links.
  • Provides overall direction for the CMNH website. Works with internal IT staff or external vendors on upgrades or changes to the site that requires applications development or technical design.
  • Manages projects related to work and completes assignments on or before deadline.
  • Works with internal design team to develop CMNH website and e-newsletters.
  • Develops web forms and reports.
  • Recommends new functionality, features of website based on solid understanding of the offerings of CMNH.
  • Remains current with emerging website technologies and works with the director of marketing to implement new initiatives.
  • Acts as the administrator of the site, approving content changes or escalating as appropriate.
  • Meets regularly with colleagues in marketing and technology across CMP network to discuss best practices, problem-solve, and discover shared resources.
  • Ensure electronic media products follow CMNH branding guidelines.
  • Devise and implement standards for accessibility and other best practices.
  • Performs related responsibilities as required or other assignments related to marketing.

The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment:

  • Pennsylvania Child Abuse History Clearance
  • Pennsylvania State Police Criminal Record Check
  • FBI Fingerprint Criminal Background Check

Obtaining the required clearances is completed as part of the new hire process.

External Relations Coordinator

Reports To: Director of External Relations

Location: This role will primarily work remotely but will also have some responsibility for working at Ulman House, located at 2118 E Madison Street, Baltimore, MD 21205. Additionally, our employees are expected and required to be able to provide in-person support to our mission delivery and fundraising efforts and to participate in staff events and internal functions throughout the year, most of which will take place at various locations in the Baltimore area.

Exempt/Non-Exempt/Contract/Temporary: Exempt Full Time/Part Time: Full Time

Standard Office Hours: Ulman Foundation standard business hours are 9am-5pm Monday-Friday.

The External Relations Coordinator will be responsible for the planning, execution and measurement of our portfolio of events and experiences, all of which require some work outside of normal office hours. Additionally, all staff participate in the rotation of in-person Ulman House staffing and weekend on-call duties.

Our Mission: Ulman Foundation is a Maryland-based non-profit organization that changes lives by creating a community of support for young adults, and their loved ones, impacted by cancer.

Your Role in Our Mission: The purpose of the External Relations Coordinator position is to support the implementation and execution of events and peer to peer programs, contributing toward the ultimate goal of meeting the philanthropic needs of the Ulman Foundation.

This position will work closely with the Ulman Foundation’s Director of External Relations and Graphic Design & Multimedia Coordinator to increase visibility to current external constituents, reach new constituencies, and to identify and engage additional partners in the community as appropriate. Responsibilities include support of annual signature events; cultivation and stewardship events and programs; and Ulman’s peer to peer fundraising initiatives.

Specific responsibilities, projects, or activities of this position may include:

Peer to Peer Programs

  • Collect data, track relevant information to determine feasibility of peer to peer programs including but not limited to 4K for Cancer, Key to Keys, Point to Point, NYC Marathon, MOVE Maryland, Cycle to Inspire/MOVE Maryland, GameChangers, partnered events, and BOYAA.
  • Plan and execute logistical details of program events, including but not limited to booking venues, managing participant registration, volunteer management, and vendor communication.
  • Support participants in their fundraising, helping them meet and exceed goals by providing personal support, ideas, incentives, etc. Implement effective peer to peer fundraising strategy and best practices.
  • Recruit, interview, and select participants for Peer to Peer programs; having accountability for recruitment goals to be specified.
  • Lead communications with participants, alumni, volunteers and prospects, aligning with other Ulman mass and/or personal communications. Track strategic communications in Neon CRM in accordance with organization best practices on relationship management. Maintain social media accounts for peer to peer programs.
  • Establish and maintain relationships with local athletic clubs, retail stores, community partners, and sponsors.
  • Travel, as needed to attend programs, events, and networking activities.


  • Support the success of Ulman’s signature event, the Blue Jeans {& Bow Ties} Ball, as well as any additional events and third-party/partnered events, primarily through logistics execution, and ensuring revenue goals.
  • Arrange, conduct and coordinate cultivation, stewardship, and recognition activities such as on-site signage, recognition in publications, and on-site visits for corporate sponsors and donors.
  • Evaluate venues and/or online platforms, conducting visits or information sessions and comparing and contrasting pros and cons.
  • Secure in-kind donations to support events’ financial goals, manage relationships with item donors and fulfillment with item purchasers/auction winners.
  • Track event-related expenses and create reports as needed.
  • Collaborate with colleagues on creation of invitation lists for all events, to ensure prospects in cultivation have the best possible opportunities to experience our mission.
  • Conduct Ulman’s responsibilities as they apply to third party events run by volunteer partners.
  • Collaborate with Ulman staff colleagues to meet signature event-related needs such as volunteer staffing and training, design and signage, marketing and communications, ticketing, etc.
  • Engage and manage outside event production partners as needed, who may be responsible for overall event management, A/V, catering, photography, flowers, etc.
  • Operate online ticketing/registration platforms, create name tags, fulfill special dietary need requests, etc.
  • Attend events as needed to execute and/or serve as an Ulman representative.
  • Recruit and prepare mission speakers to communicate as needed at events.
  • Other duties as assigned

Qualifications/Skills: The ideal candidate is innovative, creative, self-motivated, upbeat, performance oriented, organized, collaborative, and able to multi-task and critically prioritize tasks. They are able to work within an organization in a collegial, team-oriented manner, with the patient or constituent’s interest always being top priority.

This role requires:

  • A passion for and commitment to delivering on the mission of the Ulman Foundation
  • Skills in building interpersonal relationships, working effectively as part of a team, and managing relationships with staff members, patients, caregivers, survivors and volunteers
  • Strong time management, organizational, planning and communication skills
  • Strong interpersonal skills and emotional intelligence
  • Flexibility, proactivity, positive attitude and good judgement
  • An ability to work both independently and as part of a team

Educational Requirements and Preferred Experience:

  • High School Diploma required
  • Experience in program/event planning, execution and fundraising preferred
  • Experience working with patients/families undergoing medical treatment preferred

To Apply: Interested candidates should submit a cover letter and resume to with “External Relations Coordinator” as the subject line.

Marketing & Communications Internship

Positions Available:

One Position available in the Summer, 2020-2021 Academic Year; One Position available in the Fall & Spring 2021-22 Academic Year


United Way of Washington County’s Administrative Office
590 Washington Road, Suite 200
Washington, PA  15301

The United Way of Washington County seeks a Marketing & Communications Intern with a desire to learn how effective communication advances a nonprofit’s mission and increases donor and volunteer engagement. Part of the United Way Worldwide, our brand is one of the world’s most valuable brands and was recently named to Fast Company’s Most Innovative Companies List.

The United Way of Washington County plays an important role in building our community.  Our mission is to unite people, resources, and organizations to improve lives in Washington County.  Our nonprofit organization advocates priority issues to help make the greatest difference.  We focus on bringing partners together to allow individuals and families achieve their human potential through education, financial stability, and healthy lives.

The Marketing & Communications Intern with help to execute the integrated marketing strategy. There is an opportunity to create a portfolio of projects they worked on and can share with future employers. This flexible, unpaid internship will focus on creating a variety of communications materials, assist in fundraising/volunteering activities & play a role in workplace giving campaigns.


  • Create marketing and communications materials including but not limited to fliers, press releases, social media posts, website posts, etc.
  • Assist with planning details of special events including but not limited to Campaign Celebration, Campaign Kickoff Golf Outing and LIVE UNITED Day of Service events
  • Assist in raising awareness of PA 2-1-1 Southwest, a resource of the United Way
  • Assist in sharing how and why we fund partner nonprofits through our Community Impact Fund
  • Prepare communications materials for the upcoming Workplace Giving Campaign
  • Assist with other tasks to raise awareness of our efforts in the community


  • A student at the college junior or senior level who is working towards a degree in marketing or communication, would consider a college sophomore. A student who is well organized.
  • A student who is knowledgeable using the Microsoft Office suite, particularly Excel, WORD and Publisher.
  • A student who is comfortable with interacting with the public. A student who possesses the ability to speak clearly and write with clarity.
  • A student who is dependable and works well with others and acts in a professional manner.
  • A student who is enthusiastic to advance the mission of the United Way of Washington County.


  • A flexible Monday through Friday schedule; free onsite parking. A welcoming and comfortable workplace environment
  • Gain valuable professional experience.
  • Though the internship is unpaid, there is opportunity to earn college credit. Opportunity exists for the summer internship to be paid through Southwest Training Services, Inc.

If you are interested in applying for the internship, please submit a letter of introduction and a resume to:  P. Ann Hrabik, MBA, CFRE, Executive Director, at

NSVRC Resource and Outreach Coordinator

The Resource and Outreach Coordinator primary role will be engaging underserved communities and strengthening the development of culturally-relevant and Spanish-language resources and training. In addition, this individual supports building agency-wide capacity to provide high quality, culturally relevant and linguistically accessible information and technical assistance on sexual violence prevention and intervention to agencies and individuals throughout the country and internationally.

Essential Duties and Responsibilities

  • Develop and provide resources and trainings for culturally-specific and sexual violence prevention and response programs at local, state, and national levels on engaging underserved communities.
  • Coordinate the development, promotion, and evaluation of an annual culturally-relevant/Spanish language Sexual Assault Awareness Campaign for the Latin@/x communities.
  • Support the development, review, editing, marketing, and evaluation of technical assistance resources and publications on a range of sexual violence prevention and response topics for local, state, and national audiences.
  • Build relationships and partner with individuals and organizations to advance multilingual access and strengthen culturally-relevant sexual violence prevention and response efforts with Latin@/x and other communities.
  • Provide culturally-specific and linguistically-accessible technical assistance and information on sexual violence prevention and response with Latin@ /x and other communities.
  • Support agency planning and capacity building to enhance culturally-relevant and linguistically accessible sexual violence prevention and response efforts with Latin@ /x and other communities.
  • Provide networking spaces for advocates and preventionists to learn from each other in sharing, building upon, and implementing sexual violence prevention and response strategies.
  • Work closely with NSVRC Communications Team to enhance the quality and reach of materials to engage with underserved communities including educational materials, prevention campaign, and NSVRC newsletter, website, blogs, and social media.
  • Work closes with NSVRC Librarian to identify resources to include in NSVRC library collection.
  • Serve as a member of the language access workgroup and participate in agency teams and workgroups to further agency’s goals.
  • Per organization needs and resources, participate in conferences, workshops and trainings for the purpose of identifying new resources and emerging issues, representing NSVRC, networking opportunities and staff development.


  • Bilingual and bicultural. Fluent in English and Spanish.
  • Training, writing, verbal, and interpersonal skills in Spanish and English.
  • Knowledge of sexual violence prevention and response.
  • Ability to manage multiple projects and deadlines.
  • Three to five years of related experience and/or training required; or equivalent combination of
    education and experience, such as but not limited to Associate’s Degree, Bachelor’s Degree, Master’s Degree, or other related certificates, continuing education, and experience.

To Apply:

PCAR offers a competitive salary and benefits package. Qualified candidates are encouraged to apply online at by April 30, 2021.