Board Directors and Committee Members

As one of the world’s oldest and largest fair trade organizations, Ten Thousand Villages has spent more than 60 years cultivating trading relationships in which artisans receive a fair price for their work and consumers have access to distinctive handcrafted items. Ten Thousand Villages establishes long-term buying relationships in places where skilled artisans are under- or unemployed, and in which they lack other opportunities for income. A founding member of the World Fair Trade Organization, Ten Thousand Villages sees fair trade as an alternative approach to conventional international trade.

Ten Thousand Villages Pittsburgh is an independent nonprofit that sells Ten Thousand Villages products and shares the company name, but the Pittsburgh board operates separately of Ten Thousand Villages US leadership. In addition to governance, the board is also heavily involved in many aspects of operations, including managing bank accounts, approving expenses, creating the annual budget, devising policies, implementing advertising and marketing plans, organizing events, pursuing grant opportunities, and more.

The board currently has openings for board directors and committee members with experience and expertise in the following:

  • Human Resources
  • Finance/Accounting
  • Marketing
  • Retail Operations
  • IT
  • Legal

The full Board of Directors typically meets on the third Wednesday of every month (except July and December) at 6:30PM. During normal operations, the meeting takes place at the store located at 5820 Forbes Ave in the Squirrel Hill neighborhood and regular in-person attendance is expected of directors. In an average month, board service will require 4-10 hours of directors.  Terms are three years and directors are not required to make financial contributions though they are expected to support fundraising initiatives.

Board committees meet as needed, typically once per month and often by telephone or video conference. There is not a term duration for committee members.

If you are interested in joining the Ten Thousand Villages Pittsburgh Board of Directors, please submit your resume to

Program Manager – I&DD Day Program Services

ORGANIZATION: Citizen Care Inc.
DEPARTMENT: Walden Senior Center (Adult Day Services)
STATUS: Full Time; 40 hours / week
SCHEDULE: 8:00 AM to 4:30 PM
LOCATION: Robinson Township
SALARY: $40,000 to $43,000 / year (DOE)

Citizen Care Inc., a subsidiary of Partners For Quality Inc., provides residential, day program, habilitation, supported employment opportunities and behavioral support services to adults with intellectual and developmental disabilities. We are a non-profit organization, accredited by the Council on Quality & Leadership. Citizen Care has locations throughout the West Hills and South Hills of Allegheny County.

The Manager will be responsible to the Director for Learning, Employment and Retirement Services for the overall operation of the Senior Citizen Center. Duties include, but are not limited to:

  • The coordination of services and supports
  • Staff supervision and training
  • Focus on CQL’s Quarterly Measures
  • Compliance with CCI Policies and Procedures
  • Compliance with 2380 Regulations
  • Performance of all ISP responsibilities of the Program Specialist position in accordance with the 2380 Regulations
  • Compliance with the Older Adult Daily Living Centers Regulations, 6 PA Code/Chapter 11
  • Compliance with the Department of Human Services medication administration guidelines
  • Quality Improvement / Assurance Planning


  1. Masters degree or above from an accredited college or university and one (1) year of work experience working directly with persons with disabilities; OR Bachelor’s degree from an accredited college or university and two (2) years of work experience working directly with persons with disabilities; OR Associate’s degree or 60 credit hours from an accredited college or university and four (4) years of work experience working directly with persons with disabilities;
  2. Two (2) years experience in the management and supervision of staff
  3. Two (2) years experience planning or implementing either Day or Residential Services for people who have intellectual disabilities
  4. Excellent communication and writing skills


$40,000 to $43,000 / year (DOE)


  • Employee Referral (for successfully referring someone to employment)


Full Time employees enjoy a comprehensive benefits package:

  • Health, Dental and Vision Insurances (United Healthcare)
  • $1,200 cash payout option in lieu of Health Insurance coverage
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • 4 weeks Paid Time Off/year (increases with years of service)
  • 6 Sick Days/Year
  • Short Term Disability
  • Life Insurance
  • Optional 401(k) with Employer match


  • Paid orientation and training (Medication Administration, CPR, First Aid, etc.)
  • Free parking
  • Mileage reimbursement
  • Employee Activities, Rewards and Recognition Programs
  • Comprehensive Employee Assistance Program
  • Cell Phone discount (Verizon)


Interested applicants can choose to apply in any of the following ways:

  • Complete an employment application online
  • Email resumes:
  • Fax resumes: 412-446-0749
  • Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136

If you need any assistance or require an accommodation to apply please contact us at 412-446-0700.


Program Manager – I&DD Prevocational Day Program

ORGANIZATION: Citizen Care Inc.
DEPARTMENT: Training and Outsourcing Center (Adult Training Facility)
STATUS: Full Time; 40 hours / week
HOURS: 8:00 AM to 4:30 PM; Monday through Friday
LOCATION: McKees Rocks
SALARY: Please submit wage requirements with resume and / or online application

Citizen Care Inc., a subsidiary of Partners For Quality Inc., provides residential, day program, habilitation, supported employment opportunities and behavioral support services to adults with intellectual and developmental disabilities. We are a non-profit organization, accredited by the Council on Quality & Leadership. Citizen Care has locations throughout the West Hills and South Hills of Allegheny County.

The Manager would be responsible for the overall operation of the Training and Outsourcing Center and for the development of job contracts, procurement of in-house contracts, coordination of contract fulfillment and development of employment opportunities for people receiving services. Duties include, but are not limited to:

  • Manage the day to day operations of the facility including staff supervision and training
  • Participate in the interviewing/hiring process and subsequently train, supervise and evaluate staff in the completion of responsibilities that support the attainment of personal outcomes for people
  • Coordinate job flow and job scheduling and assure the availability of a sufficient amount of work within the facility
  • Routine completion of time studies for all subminimum wage contracts and completion of wage surveys two times per year
  • Provide results oriented reports to the Director for Learning, Employment and Retirement Services reflecting the effective and efficient operation and management of the program
  • Compliance with CCI Policies & Procedures, 2390 Regulations and U.S. Department of Labor/Wage & Hour Division
  • Oversight and accountability of accreditation standards
  • Quality improvement and assurance planning


  1. Bachelor’s degree or above from an accredited college or university in Business or Engineering; OR
    associate’s degree or its equivalent from an accredited college or university in Business or Engineering AND two (2) years work experience in industrial work; OR High school diploma or a general education development certificate and 4 (four) years work experience in industrial work, which includes at least 2 (two) years supervisory experience
  2. Two (2) years experience in management and supervision of staff preferred
  3. Experience in developing job contracts for people with intellectual disabilities preferred
  4. Excellent communication and writing skills
  5. Excellent references, both work and personal


Please submit wage requirements with resume and / or online application


Employees have the opportunity to earn additional money through various incentive programs:

  • Employee Referral (for successfully referring someone to employment)


Full Time employees enjoy a comprehensive benefits package:

  • Health, Dental and Vision Insurances (United Healthcare)
  • $1,200 cash payout option in lieu of Health Insurance coverage
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • 4 weeks Paid Time Off/year (increases with years of service)
  • 6 Sick Days/Year
  • Short Term Disability
  • Life Insurance
  • Optional 401(k) with Employer match


  • Paid orientation and training (Medication Administration, CPR, First Aid, etc.)
  • Free parking
  • Mileage reimbursement
  • Employee Activities, Rewards and Recognition Programs
  • Comprehensive Employee Assistance Program
  • Cell Phone discount (Verizon)


Interested applicants can choose to apply in any of the following ways:

  • Complete an employment application online
  • Email resumes:
  • Fax resumes: 412-446-0749
  • Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136

If you need any assistance or require an accommodation to apply please contact us at 412-446-0700.


Operations and Community Manager

PULSE (Pittsburgh Urban Leadership Service Experience) seeks a high-energy individual able to coordinate PULSE’s operations and community engagement and help develop a small-sized nonprofit organization as it grows. This position is a unique opportunity to play a vital role in a dynamic, vibrant non-profit with a track record of success, a proven impact model, a strong mission, staff, and board.

PULSE cultivates a community of young servant leaders to transform Pittsburgh. PULSE invites talented university graduates to partner with Pittsburgh nonprofits for a year of service and leadership. Since 1994, PULSE has invited about 375 young adults to partner with close to 200 nonprofits, contributing some 550,000 hours of service to the city and its residents. To learn more about PULSE, visit us at

Position Summary: The Operations and Community Manager reports to the Executive Director of PULSE and is responsible for the organization’s consistent, high-quality execution of PULSE operations and community engagement relationships.

The Operations and Community Manager is responsible for the development of PULSE’s operational strategy and contributes to the development of the organization’s strategic goals. The Operations and Community Manager coordinates all PULSE operations including, marketing, partnership, recruiting, development, financial and administrative functions. The Operations and Community Manager spearheads community engagement including the development and management of partnerships and communication and marketing efforts.

Job Responsibilities

Below is an overview of responsibilities and duties for this position:


  • Provide effective and inspiring leadership by being actively involved in all operations, developing a broad and deep knowledge of all operations.
  • Identify opportunities for PULSE to leverage cross-operational strengths to take advantage of new opportunities and/or to address organizational challenges.
  • Create and execute an operating plan and all its activities in accordance with the mission, goals, and strategic direction of the organization.
  • Prepare and submit an annual operational budget, manage effectively within this budget, and report accurately on progress made and challenges encountered.
  • Develop and implement long-term operational goals and objectives to achieve successful outcomes of the operations.
  • Create an operations evaluation framework to assess the strengths of the operations and to identify areas for improvement.
  • Establish consistent, objective operational performance standards of accountability.
  • Recruit, onboard, and supervise periodic interns, supporting all operational responsibilities.
  • Instill a sense of pride, organizational ownership, a sense of accountability among operations staff with one another as the operation staff pursues PULSE’s core purpose and lives out its core values.


  • Oversees Recruitment, Onboarding, and Communication efforts led by the Partnership and Program Coordinator, including:
    • Design, develop, and maintain the nonprofit partner process in the organization.
    • Design the selection matrix for choosing the optimum nonprofit partner channels and nonprofit partner
    • Build nonprofit partner sources and quality relationships by researching and contacting internal customers (i.e., current/past PULSE nonprofit partners, PULSE participants, and alumni) and external customers (i.e., intermediary nonprofits, interest-based nonprofit cohorts, and foundations)
    • Prepare nonprofit partner materials, make presentations, write and post PULSE partner opportunities on online job boards, advertise, and strategically market PULSE to, with, and through customers.
    • Devise, manage and evaluate recruitment and selection processes including tests, interviews, questionnaires, scorecards and other instruments that identify the best nonprofit partners.
    • Coordinate screening and interviewing of applicants with prospective nonprofit partners as well as the match process for solidifying nonprofit partner offers and applicant acceptance.
    • Coordinate the onboarding process for confirmed PULSE nonprofit partners including communication strategy, pre-orientation, logistics, answering questions, etc.
  • Orient nonprofit partners to the purposes, objectives, aims, and expectations of the PULSE nonprofit partner program.
  • Work with Program Coordinators to better understand the strengths, challenges, and unique needs and opportunities of each fellow as it relates to their nonprofit partnership.
  • Address nonprofit partner questions, issues, and challenges particularly related to PULSE fellow fit, supervision, and overall experience.
  • Check-in with PULSE partners and create opportunities for evaluation from nonprofit partners through the year (verbal and in writing).
  • Assist in the development, implementation, and evaluation of an annual communication strategy and plan for prospective PULSE nonprofit partners and current PULSE nonprofit partners with the PULSE team.
  • Instill a sense of pride, organizational ownership, a sense of accountability among PULSE partners both individually and as a group as they collectively pursue PULSE’s core purpose and lives out its core values.
  • Advise Executive Director on partnership development best practices.

Communications and Marketing

  • Develop, implement, and evaluate an annual marketing plan across PULSE’s four stakeholders (young adults, nonprofits, neighborhood residents, and donors) in collaboration with the PULSE team.
  • Manage the development, distribution, and maintenance of all print and electronic media including, but not limited to, newsletters, brochures, and PULSE’s website.
  • Generate online content that engages various stakeholders and leads to measurable action. Decide who, where, and when to disseminate information.
  • Coordinate the maintenance and development of the PULSE website and social media outlets (Facebook, Twitter, Instagram, YouTube, etc.), ensuring that new and consistent information (article links, stories, and events) is posted regularly.
  • Track, report, and evaluate communication efforts through qualitative and quantitative (Google Analytics, Social Media) measures.
  • Act as a brand steward ensuring consistency of messaging through online, print, and public communication.
  • Responsible for editorial direction, design, production, and distribution of all print and electronic media including material appearance (letterhead, logo, brochures, etc.)
  • Create a marketing/public relations strategy that will allow PULSE to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media and key influencers.
  • Actively engage, cultivate, and manage press relationships to ensure coverage surrounding PULSE programs, special events, public announcements, and other projects.
  • Develop short and long-term plans and budgets for marketing and its activities, monitor progress, assure adherence, and evaluate performance.

Preferred Qualifications

Bachelor’s degree

  • 3-5 years of experience in the nonprofit sector, preferably in operations, marketing, and partner management.
  • Relationship builder: People-oriented and can build strong relationships across diverse groups of stakeholders through digital and direct engagement
  • Strong work ethic: Ability to work independently and collaboratively in a small non-profit environment
  • Flexible and adaptable: Ability to embrace new opportunities to collaborate and think outside the box to achieve goals
  • Organized and accountable: Detail-oriented, strong organizational skills, ability to meet deadlines and balance competing priorities
  • Passionate about PULSE mission: Commitment to the mission and values of PULSE and ability to inspire and lead young adults
  • PULSE, National Service, and/or other Service Year experience preferred

To Apply:

Interested individuals should send cover letter and resume to by November 15, 2020. PULSE is an equal opportunity employer.

Global Health and WASH-centric Board Member

Eco-Soap Bank is an award-winning international humanitarian and environmental nonprofit organization employing economically disadvantaged women in 13 developing countries to recycle leftover soap and redistribute it to save lives. The organization currently employs 154 women and has sustainably supplied more than 3.5 million people with lifesaving soap and hygiene education. For more information, visit


During the COVID-19 pandemic, hygiene provision and quality education are crucial to staving off the spread of the disease, particularly in healthcare and education settings.

We are seeking a global health or WASH-industry expert to help design and coordinate an international soap distribution program with international Government Ministries and/or INGOs in the developing world to support hygiene programming in schools and healthcare settings. We are seeking candidates with a pre-existing network of international Ministry and INGO contacts to help create and coordinate these efforts. Candidates should have extensive experience working with large-scale, multi-year WASH projects in the developing world and have a demonstrated ability to create and execute such programming.


  • Help design, build, and execute an international soap distribution and hygiene education program at scale
  • Network, discuss, and engage with Ministries of Health, Education, Global INGOs or other entities to support hygiene goals and curriculums
  • Coordinate with the executive director, operations director, and logistics manager to execute programming

Required Experience

  • Global Health industry or WASH industry veteran with deep understanding of stakeholder needs, interests, and pain points
  • Existing network of Ministry and INGO contacts
  • Basic understanding of logistics a plus
  • Remote management
  • Experience working in/with developing country settings

Board of Directors

January 2021 -December 2023 Term Board of Directors Position Description

Assemble, a nonprofit dedicated to fostering learning and creativity is searching for committed and enthusiastic individuals to join its Board of Directors. Ambassadors of Assemble,  Board Members provide leadership in the oversight and execution of Assemble’s strategic plan in a volunteer, yet purposeful, capacity. It is important that they share Assemble’s vision for arts, STEAM education, the Maker movement, and community outreach.  Board candidates should be ready to work collaboratively as part of a working Board while striving to become a governing Board. Board Members are required to participate in at least one committee, each of which meets on a monthly basis or as needed.

Vision:  Assemble envisions neighborhoods of empowered, diverse people who create, connect, learn, and transform together.

Mission:  We build confidence through making by uniting communities of artists, technologies, makers, and learners.

Assemble’s Board Members serve 3-year terms and are eligible for reappointment for additional 1-year terms for a total of 6 years.  Board meetings are held 6 times a year on the odd-numbered months. Board Members are required to attend — either in-person or virtually — all 6 of the Board meetings and the Board Retreat in addition to the committee meetings. Board Members are expected to consider Assemble to be a philanthropic priority and to make annual gifts that reflect that priority.

Special consideration will be given to candidates who possess any of the following qualifications:

  • Dedication towards Diversity, Equity, Accessibility, Inclusion, and Justice practices
  • Identifying as BIPOC, LGBTIQIA+, or as an intersectional person of oppressed identities
  • Experience or skills in one or more:
  • Legal expertise for nonprofit organizations
  • Event planning, donor fundraising, and grant-writing
  • Human resources management and procedures
  • Non-profit accounting, finance, and experience setting up an endowment fund
  • Operations, policy development, and public health expertise
  • Strategic communications  and marketing Experience
  • Leadership for strategic planning for growth and succession experience
  • Education management experience
  • Interest in taking a lead in event planning for fundraising and an ability to host creative fund- and friend-raiser events
  • Interest and ability to build Assemble’s family of supporters, fans, and participants
  • Connections to the Garfield/Friendship/Bloomfield community as a resident or via allied organizations
  • Connections to the Technology, Art, and Creative Industries and connections for corporate support

IIf you have questions regarding a position or the commitment involved, please contact Brett Fulesday, Board President, at  If you are interested in joining Assemble’s Board of Directors or a committee, please send an email of interest and a resume to  No phone calls, please.  If you are interested in learning more about Assemble, please join us for a Virtual meet and mix event on Wednesday Oct 21 at 6pm. RSVP here:

Store Manager

Reports to: President of the Board of Directors

Supervises: Store Staff, Interns, and Volunteers

Full-Time Position: This position will begin as an hourly role for 35-40 hours per week and eventually transition into a salaried role averaging 40 hours per week

With a nearly 25 year history in Squirrel Hill, Ten Thousand Villages Pittsburgh is the leader of the fair trade movement in our city. As part of a network of nonprofit Ten Thousand Villages US (TTV US) stores throughout the United States, we create opportunities for artisans in developing countries to earn income by bringing their products and stories to markets through long-term, fair trading relationships. We are looking for a motivated candidate who will manage the store, lead the staff and volunteers, build local partnerships to facilitate off-site sales, expand our community engagement program, and support initiatives to expand our reach in nonprofit giving and development opportunities alongside our retail operations.

Who We Serve:

We support global artisans by growing sales. By investing in partnerships, TTV US helps more than 20,000 unemployed and underemployed artisans in 30 developing countries earn a decent and fair living, breaking the cycle of generational poverty. TTV US chooses to work with women, people of disabilities, and other demographics often excluded from the global economy. As an independent board store with a purchasing contract with TTV US, our store’s sales in Fiscal Year 2019-20 contributed $150,000 to artisans through financial investments and development, supporting the livelihoods of approximately 150 artisans and their families around the globe for that year.

In Pittsburgh, we benefit the community through our engagement efforts. Our outreach efforts reach grade school students to college students to senior citizens, small business owners to artists to investors, and local residents to visitors to our city. In total, we engage approximately 9,000 Pittsburgh residents and visitors each year. We also support area nonprofits, schools, religious organizations, and community groups through donations and fundraising partnerships.

For more information on fair trade and the history of Ten Thousand Villages in the United States, visit

Position Description:

The manager carries overall responsibility for daily operations, staff and volunteer supervision, and, in conjunction with the board of directors, the future development of the store. A small team of paid employees work closely as a team to manage all operational aspects of the store and provide excellent customer service alongside over 50 volunteers. The manager plays an important role in building staff morale; developing new sales opportunities through offsite events/sales; nurturing and building the network of volunteers; representing the store in the local business community; and engaging the community to increase awareness of fair trade and global issues. Through their work, the store manager will contribute to the vitality of our city and the sustainability of our mission in Pittsburgh.


Strategic Planning and Management

  • Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing
  • Develop good understanding of and ability to communicate about fair trade history and principles and stay up to date on fair trade developments
  • Work with the Marketing and Development Committee to create and implement marketing and fundraising strategies that support strategic initiatives including raising awareness about the store and fair trade, attracting new customers, promoting sales and events, supporting fundraising campaigns, and more
  • Maintain and grow existing customer base by effectively stewarding the base of longtime regular shoppers and supporters, implementing successful promotions that attract new shoppers, and converting new shoppers into regulars and supporters
  • Performs other duties as assigned; e.g. in support of special marketing and growth initiatives

Organizational Representation and Reporting

  • Along with the Board President, represent Ten Thousand Villages Pittsburgh in the national TTV US
    network and report relevant updates to the staff and Board of Directors
  • Work and liaise with other TTV US store managers, as appropriate, to address any issues that may
    impact all Ten Thousand Villages stores
  • Report regularly on sales, staff, and other trends to the volunteer Board of Directors
  • Attend Board of Directors, committee, staff, and TTV US network meetings and trainings as required

Team Leadership

  • Manage all staff, including hiring, performance management and appraisals, and professional development
  • Support the coordination of the work study and internship programs
  • Provide leadership required to ensure the store has a strong volunteer base, including recruitment, motivation, support, and recognition in order to have the store be financially self-sustaining
  • Assist the People and Culture Committee in crafting or refining organizational policies and ensure
    successful implementation with the staff
  • Maintain accurate records of all personnel paperwork, contracts, permits, and other organizational documents

Manage Operations

  • Understand and implement the policies and procedures required of a Ten Thousand Villages store via our contractual agreements with Ten Thousand Villages US
  • Ensure all employees and volunteers are delivering courteous, friendly, and efficient customer service
  • Develop and manage the store’s procedures in compliance with established cash handling procedures, accounting, and other requirements
  • Utilize available inventory tools, sales metrics, and product information to maintain a well-balanced inventory mix that will maximize sales
  • Ensure that effective displays of appealing merchandise are maintained
  • Assist the Finance Committee with establishing the annual budget and managing the organizational
    operating budget
  • Explore and develop new retail site opportunities in the region, including temporary or seasonal pop-up locations
  • Liaise with landlord, IT support, and vendors as appropriate; resolve property- or equipment-related concerns

Expand Community Engagement

  • Create and steward positive relationships with community organizations by participating in neighborhood events and groups
  • Engage, elevate, and partner with grassroots nonprofits through event collaborations, supporting the
    Community Shopping Event program, and overseeing the donation program
  • Identify and implement new delivery opportunities to increase awareness of fair trade, global issues, and cultural heritage
  • Track and evaluate all community engagement efforts

Required Qualifications & Skills:

  • Daytime, evening, and weekend availability and the ability to work a flexible schedule
  • High school diploma or GED required
  • A minimum of 3-5 years of experience leading a team or managing in a retail setting
  • Demonstrated commitment for growing and developing employees
  • Previous leadership experience in a training role
  • Ability to communicate effectively orally and in written form with employees, board, volunteers, customers, community partners, and others
  • Excellent time-management and organizational skills
  • Capacity to work against deadlines and remain calm under pressure.
  • Ability to work independently with little direction
  • Environmental awareness and an ability to shift between priorities and projects as needed
  • Adaptable to the fast-paced environment of a retail store while rallying the team with positivity
  • Experience in gathering and using data to inform decision-making and explain the rationale of enlisted strategies
  • Outgoing and approachable, with the ability to take the initiative to engage the general public
  • Excellent communication and public speaking skills.
  • Expertise with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to stand, sit, walk, talk, kneel, reach, and lift up to 40 pounds for up to 6-8 hours daily
  • Must have a valid driver’s license, a good driving record, and own transportation which can be used for work.

Preferred qualifications

  • Post-secondary degree in Business Administration, Retail Management, Nonprofit Management,
    Marketing, or other related field
  • Familiarity with monitoring financial expense and labor reports
  • Demonstration of excellent customer service
  • Understanding of and commitment to fair trade principles and social justice
  • Experience working with a diverse population of volunteers
  • Experience recruiting and training staff and volunteers
  • Experience working in a nonprofit setting and interacting with a board of directors
  • Experience with QuickBooks
  • Familiarity with marketing- and/or fundraising-related tasks (e.g. creating email campaigns, managing
    social media platforms, promotional writing, coordinating advertising contracts)

COVID-19 Update:

As a result of the COVID-19 pandemic, Ten Thousand Villages Pittsburgh has implemented many CDC-recommended measures to ensure the safety and wellbeing of our staff. All candidates will be asked to review and commit to compliance with the staff policy and relevant operational procedures prior to being hired.

Due to the pandemic, the roles and duties of Ten Thousand Villages Pittsburgh employees have changed greatly this past year. Many of these shifts are temporary as a result of our short-term suspension of the Volunteer Program and fewer opportunities to hold off-site sales. The ideal candidate will demonstrate a willingness to be flexible to the changing needs of this position as the organization navigates its way to a “New Normal”.

We are especially interested in candidates who can think outside of the box and work with the Board of Directors and staff to generate and implement ideas that will help our organization adapt and thrive in spite of the challenges facing all retailers at this time.

To Apply:

As a local non-profit dedicated to supporting artisans around the globe, we are committed to providing opportunities for diverse applicants here in Pittsburgh. As such, diverse candidates are strongly encouraged to apply.

There is not one ideal candidate who has all these traits so if you have a mix of interests, skills, and experience related to the above, please don’t let a gap in your strengths for this role stop you from applying if you have a passion for this work!

To apply, please email your cover letter and resume to and include Store Manager in your subject line. Attachments must be in Microsoft Word or pdf format. Applications will be reviewed on a rolling basis until the position is filled.


Ensure the overall cleaning of the Food Bank facility and assist with the maintenance of the Food Bank facility.

Duties and Responsibilities:

  • Clean, mop, sweep, polish, and maintain building, furniture, offices, hallways, outside grounds, patio, window sills, restrooms, break room, equipment, floors, and walls.
  • Remove and dispose of trash and recycled items.
  • Dust, vacuum, spot clean furniture and/or carpeting.
  • Assist with other maintenance duties as required.
  • Conform to established safety procedures.
  • Operate cleaning machines and other equipment.
  • Assist in making preparations for meetings / conferences.
  • Assist with set up / breakdown of items for special functions /events.


  • High school diploma or general education degree (GED)
  • 1 – 3 months related experience and / or training
  • Ability to use common commercial and off-the-shelf cleaning products
  • Valid drivers’ license
  • Must pass Act 33 & 34 Clearances


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job. Other duties may be assigned by management as required.

How to Apply:  Go to click apply, create a login, fill out our online application and attach resume and cover letter.

Human Resources and Operations Coordinator (part-time)

FLSA Status: Part-time
Reports To: Executive Director
Date: Fall, 2020


NCJW Pittsburgh Section is a grassroots organization of volunteers and advocates who turn progressive ideals into action. Inspired by Jewish values, NCJW strives for social justice by improving the quality of life for women, children and families and by safeguarding individual rights and freedoms.


The Human Resources & Operations Coordinator is responsible for the general areas of human resource management, benefits administration, payroll administration, and operations management with the goal to ensure compliance with employment and labor laws, perform benefits and payroll administration for 18-20 employees in three locations and manage space and building operations.  This is a part-time (20 hours per week), position reporting to the Executive Director.

Currently, employees can work from home as needed but some in-office work may be necessary. NCJW Pittsburgh section enforces strict safety protocols regarding Covid-19 including limiting the number of people in the office at any one time, mask-wearing and cleaning.


Human Resources Management  –

  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews personnel manual, policies and practices to be compliant.
  • Answers employees’ questions related to personnel manual and employee policies.
  • Maintains general knowledge of trends, best practices, regulatory changes, and employment law.
  • Conducts or acquires background checks and employee eligibility verifications.
  • Manages and oversees new hire orientation, on-boarding and off-boarding.

Benefits Administration –

  • Oversees and administers various employee health and welfare benefits programs and ensures compliance with required benefit notices.
  • Coordinates and executes open enrollment meetings. Administer COBRA.
  • Reviews and responds to unemployment and workers compensation claims with appropriate documentation.
  • Manages FMLA claims, prepares notices and tracks time.

Payroll Administration –

  • Oversees and supervises the organization’s payroll functions, ensuring pay is processed on time, accurately, and in compliance with government regulations.
  • Manages and reviews payroll processing to ensure timely and accurate payroll transactions.
  • Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices.
  • Identifies and recommends updates to payroll processing software, systems, and procedures.

Operations Management –

  • Serves as liaison to building maintenance vendors on the repair and upkeep of building functions.
  • Reviews and approves all office supply orders placed by staff with online vendors and maintains office supplies.
  • Coordinates office space use and leases.
  • Manages technology needs.
  • Oversees and participates in office cleanout and maintain organization of general office space including common files as well as common passwords, shared computer drive, etc.

Miscellaneous –

  • Process donation checks and assist with acknowledgement letters.
  • Assists with mailings, scheduling meetings and events.
  • Supports event logistics.
  • Other duties as assigned.

QUALIFICATIONS:  Knowledge, Skills, Abilities and Personal Characteristics

  • Demonstrates verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail. Proficient time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • General knowledge of employment-related laws and regulations. Knowledge of employee benefits and applicable laws.
  • Knowledge of payroll function including preparation and paid time off tracking.
  • Positive attitude and willing to learn new skills.
  • Proficient with Microsoft Office Suite, Google Suite (Google Drive), payroll or related software.

REQUIREMENTS: Education, Training and/or Experience

  • Bachelor’s degree in Human Resources, Business Administration, or related field required. HR Professional Certification a plus.
  • At least two years of human resource management experience.
  • Possess or obtain Pennsylvania Children Protection Law certifications.

This description is not intended to be all-inclusive. As a small nonprofit organization, we are always adjusting, growing, and working together.

Application and Selection Process: Interested candidates should send a cover letter and resume to Only submissions made directly through the email address provided above will be considered.  Please do not contact the NCJW Pittsburgh office by phone, mail or in person regarding the search process or status.   NCJW Pittsburgh is an equal opportunity employer.

Program Operations Coordinator

Position: This is a full-time position reporting to the Director of Programming.

Hours: The position will require daytime office hours M-F – 8:30 – 4 p.m.

Compensation: Salary is commensurate with experience

Required Qualifications:

  • Strong sense of initiative, self-motivated, enthusiasm, and high-level energy
  • Ability to problem solve, multi-task, pays close attention to detail, and high-level organizational skills
  • Demonstrates ability to establish clear objectives, monitor progress and achieve programming goals
  • Team player, accountable, flexible, and diplomatic
  • Excellent interpersonal/communication skills, professionalism, and transparency
  • Relevant experience facilitating/leading groups of volunteers
  • A passion for working with at-risk populations and a commitment to spreading cheer 365 days a year

Essential Duties:

  • Manage our online inventory system: incoming and outgoing product purchases/donations
  • Curate Birthday Cheer Bins (gift baskets) for all our birthday recipient orders
  • Prepare the mobile Boutique for scheduled parties
  • Maintain significant inventory of program components
  • Coordinate deliveries of donated and purchased toys and products
  • Sort, inventory and stock donated and purchased items
  • Maintain streamline processes and work efficiently
  • Report shortages in inventory and prepare a list of items of high priority for purchase or donation drives
  • Shop for needed birthday presents/parties supplies/boutique clothes

This position does require physical labor as it involves lifting and sorting products/supplies and receiving large deliveries. This position is not a desk/sedentary role. Candidate will be on his/her feet most of the day. This position does not allow for remote work.

Candidate must have his/her own vehicle, and a valid driver’s license. He/she must be comfortable with driving his/her vehicle for programming purposes.

This description is not intended to be all-inclusive. As a small nonprofit organization, we are always adjusting, growing, and working together.

To apply, please send a resume and a cover letter to Kristeen Ballas at

For more information regarding Beverly’s Birthdays, visit