Program and Events Manager

Passionate about the arts?  Looking for a new challenge and the opportunity to make a difference in your community?  We’re looking for creative, motivated people like you! The Program & Events Manager reports to the Director of Programming and is responsible for the cultivation and maintenance of the theater’s relationships with its rental partners and its audiences. To be successful in this role, they must identify opportunities and strategies to best serve the community, and provide radical customer service to our partners and patrons.

New Hazlett team members embrace the theater’s mission to create dynamic art through innovation and collaboration. We provide vital resources to creators from all backgrounds to enrich our cultural community, and respect and present diverse artists and ideas.  We are committed to eliminating bias with regard to race, sex, gender expression, sexual orientation, ability, heritage, culture, religion and tradition, both on stage and off, and are willing to interrupt behaviors that impede our DEAI efforts.

Essential Duties & Responsibilities:

Partner services:

  • Act as liaison to all partner arts organizations and other presenting organizations for the coordination of performances and special events
  • Foster collaborative relationships with current venue partners
  • Respond to rental inquiries in a timely and professional manner
  • Meet with potential clients and accompany clients during walk-throughs
  • Negotiate, draft and execute client and partner contracts
  • Monitor adherence to contract requirements and payment schedules
  • Prepare final billing and coordinate invoicing and payments with the Business & Finance Manager
  • Attend client production meetings. Work in close collaboration with all partners, clients and the entire New Hazlett team in the planning and successful execution of all events
  • Work with the Director of Programming to design and implement new partner initiatives as directed by strategic plan
  • Establish or maintain working relationships with neighboring community organizations
  • Perform other related duties as are necessary

Patron services:

  • Manage Patron Services Coordinator, who oversees Front of House staff and volunteers, to ensure a professional, hospitable and safe environment during all events
  • Create and maintain theater policies to ensure a positive patron experience
  • Work with Patron Services Coordinator to establish, maintain and, when appropriate, update Front of House standards to ensure a positive patron experience
  • Respond to patron inquiries, requests and concerns promptly
  • Fill in as needed for Patrons Services Coordinator

Administrative responsibilities:

  • Work with the Director of Programming to meet annual financial and occupancy goals
  • Coordinate production schedules, staff, equipment and technical requirements from beginning to end while completing events on time and within budget
  • Coordinate with the Director of Programming to maintain a detailed calendar of events used by the entire organization

Not sure you meet all of our qualifications? Don’t think of this job description as a mandatory, comprehensive list. If you believe that you could excel in this role, we encourage you to apply. Whether you’re new to arts and culture administration, returning to work after a gap in employment, or simply looking to transition, we would love to hear from you. Use your cover letter to tell us about your interest in the arts and what you could bring to this role.


  • High School Diploma or Equivalent

Required Minimum Experience:

  • Minimum of 2 years in a revenue-generating role including contract negotiation
  • Prior patron management or customer service experience
  • Proficiency with Microsoft Office Suite applications
  • Prior supervisory experience

Preferred Experience:

  • Understanding of theater practices is desired
  • Familiarity with ticketing software, such as Audience View, is a plus
  • Experience with CRM software (ie: Salesforce, etc.) a plus

Knowledge, Skills & Abilities:

  • Exemplary customer service skills and enthusiasm for the arts
  • Ability to create, analyze and interpret financial reports
  • Strong organization and time management skills with the ability to multi-task and reprioritize
  • Highly motivated and calm under pressure
  • Excellent computer skills; aptitude to learn new software applications
  • Strong interpersonal skills with a collaborative management style
  • Strong verbal and written communications skills; ability to communicate with a broad range of individuals
  • Creative problem-solving abilities are necessary. Able to quickly identify and provide recommendations on issues
  • Able to work both independently and on teams in a fast-paced environment

Travel Requirements: Access to reliable transportation

Physical, mental demands and working conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • An employee in this position works in an office environment. Office equipment will be operated as part of this job.
  • The position frequently requires the employee to work in a theater environment, to communicate well with others both inside and outside the theater (e.g., in person, via telephone, via email).
  • The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems (e.g. computer programs), multi-task, prioritize, and coordinate with multiple individuals to complete essential tasks.
  • An employee in this position is required to move throughout the workplace, write and/or type and communicate effectively.

Working Hours: Flexible schedule; some weekly evening and/or weekend shifts required

Number of Direct Reports: One FT direct report, and 8-10 PT indirect reports

Compensation: Compensation for this full-time, exempt position is $48,000-$50,000 plus a comprehensive benefit plan offering health, dental and vision insurance, disability insurance, life insurance, and paid time off.

The New Hazlett Theater is proud to be an Equal Opportunity Employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other protected class.

Employment is contingent upon your successful completion of a professional, educational and criminal background check. At the time of employment, you must also present documentation indicating that you are legally authorized to work in the United States.  Full Covid-19 vaccination is required, barring a legal exemption

TO APPLY: Apply here with resume, cover letter and three professional references.

Applications will be accepted until February 28. 

Program Coordinator

The Program Coordinator facilitates a diverse portfolio of more than 150 annual public programs. Reporting to the Director of Programs, the coordinator will ensure the entire arc of producing — from initial artist outreach to program completion and follow-up—is efficiently and positively handled. The ideal candidate has strong customer service skills, is organized, detail-oriented, flexible, and is an excellent team player.

Primary Responsibilities

  • Coordinate and oversee a comprehensive schedule of tasks related to events, including executing artist engagement letters, processing payments to artists and vendors, facilitating the creation of event webpages and box office / ticketing links, scheduling rehearsals and soundchecks as needed, and other duties as assigned
  • Work closely with Marketing Manager and Box Office Manager to content aspects of performances including images, videos, bios, artists blogs, etc.
  • Create and manage program listings on City of Asylum’s website, internal events calendar, and ticket management system
  • Oversee artist services including hospitality, travel, and accommodations
  • Act as on-site producer for select events (some evening and weekend work required)
  • Embody City of Asylum’s brand of hospitality and creating a welcoming environment for all by providing a high level of guest service at all public programs
  • Contribute to regular program planning meetings and the growing & evolving calendar of City of Asylum curated programs
  • Maintain archive files, database of event information, and artist demographic information

Preferred Qualifications

  • One year of event coordination / producing or equivalent experience
  • Previous customer service experience preferred
  • Proven ability to manage competing priorities and multitask in a high-volume environment
  • Ability to work collaboratively and effectively with colleagues and people with diverse backgrounds
  • Excellent communication and interpersonal skills
  • Interest in the arts, human rights, and/or international issues


Successfully meeting the physical demands listed below are also essential functions of this job.

  • Night, weekend, and daylight work will be required
  • Full Covid-19 vaccination by the start of employment
  • Commitment to the values of Equity, Diversity, and Inclusion and the ability to manage with these values centered.


This is a full-time (40 hours per week), hourly position. Hours are primarily 10-6 Monday – Friday with flexibility to incorporate evening and weekend work based on programming schedule.

$16/hour + benefits

Equal Opportunity

City of Asylum Pittsburgh is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It is our policy to be fair and equitable in our relations with our employees and applicants. Recruitment, hiring, placements, transfers and promotions, selection for training opportunities, wage and salary administration, decisions regarding separation from employment, layoffs, returns from layoffs, family care leave, social and recreational programs, and the application of all benefits and policies are based on individual qualifications for the positions being filled, and are also to be administered regardless of race, color, religion, ancestry, national origin, age (40 or older), sex, sexual orientation, gender, gender identity, marital status, political affiliation, veterans’ status, disabilities (physical and mental), medical condition (including cancer and HIV status), and any other characteristic protected by law.

City of Asylum is committed to results-oriented management aimed at achieving equal employment opportunity and shall apply good faith efforts to seek out, employ, train, and promote women and minor group members. If, because of a disability, you need accommodations in completing this application or to participate in an interview, please contact us at or call 412-435-1110.

To apply

Please send a cover letter and resume to with “Program Coordinator” in the subject line.

Community Impact Grant Writer

The Community Impact Grant Writer will work in strategic and creative partnership with the Community Impact team (including PA 211 Southwest) to lead grant writing and reporting for the Community Impact Department, including provide end-to-end grant management, from discovery of community need to selection of funded partners and reporting of results.

The ideal candidate will demonstrate outstanding communications skills and will have grant writing and grants process experience. In addition, the Community Impact Grant Writer will also play a critical role in facilitating regular internal communication between programs, operations, and donor relations to ensure results and impact messaging is consistent and regularly shared.

Essential Functions

Grant Writing and Management

  • With the support of the Grants Manager, provide end-to-end grant management, from identification of funding opportunity, proposal strategy, writing, and reporting of results.
  • Collaborate with Community Impact team to develop and maintain knowledge of the organization including existing projects and programs for which grants will be sought as well as assisting in identifying new opportunities for grant funding.
  • Work with the Grants Manager to maintain a master calendar for all grant activity and deadlines, to include upcoming/submitted/pending/awarded proposals and requests and reporting requirements.
  • Continuously work to streamline processes and continue to develop effective grant management strategies.

Internal Communications

  • Serve as a connector between the Community Impact Department and other United Way Departments and teams, including Donor Relations, Finance, Marketing, and Volunteerism. This includes providing support for corporate, volunteer, and marketing grant proposals and reports, as well as supporting cross-departmental interaction and communication.
  • Lead the creation and distribution of a biweekly internal report sharing program and community-level outcomes, success stories, and project progress to ensure information is accurate and consistent across departments.
  • Regularly meet with the Community Impact Program Managers to stay informed of project progress, results, and changing funding needs.
  • Respond to requests from Donor Relations for community-level success stories and impact numbers.

Additional Functions

  • Work with regional United Way directors and partners as needed to meet the regional expectations of initiatives and support the expansion of projects and initiatives to include the full United Way of Southwestern Pennsylvania footprint
  • Build and maintain relationships with program providers, funders, policymakers, community-based organizations, professional associations, and other stakeholders to achieve impact through quality programming and coalitions.
  • Develop additional written content as needed.

Financial/Budgetary Responsibilities

  • Work with finance and program directors to develop grant budgets and report to corporate and foundation funders.  This ranges from small projects ($5,000) to large program budgets ($2 million).

Education and Experience

Required:  Bachelors degree and at least five years’ experience writing grants, proposals, applications and reports.

Preferred:  Experience working in human services or related field; track record of successful work in collaborative settings with community organizations and institutions of diverse size, scope and range of interests.

Knowledge, Skills, and Abilities


  • Outstanding written, verbal and interpersonal communication skills
  • Experience with grant writing and reporting for private foundation, corporate foundation, and government grants.
  • Track record of successful work in collaborative settings with community organizations and institutions of diverse size, scope and range of interests
  • Ability to establish effective working relationships with diverse populations and to function well within a team environment
  • Tech savviness, including experience with Microsoft Office, virtual platforms, and willingness to explore new systems
  • Ability to be self-directed and decisive
  • Strong organizational and time management skills, and comfort with a fast-paced dynamic environment

Community Impact Operations Associate

The Community Impact Operations Associate provides support for the Community Impact department’s smooth internal operation, with a focus on financial tracking. The Operations Associate will help ensure compliance and support cross-departmental collaboration and internal organizational efforts including finance-based administrative duties for all 211 Regions served by UWSWPA and other administrative tasks and special projects as assigned.

Essential Functions

  • Support 211 budgeting, invoicing, coding, and tracking processes to ensure financial information for 211 projects is consistent, understandable, and can readily demonstrate available funds, specifically for:
    • Local lead agency agreements
    • Fee for service contracts
    • Grants & Vendor contracts
    • Inform grant proposal and report budgets based on past and projected trends
  • Collaborate with the 211 data team and Community Impact department to ensure deliverables for 211 contracts and grants are clear, measurable, and actively tracked
  • Work with, and support, the Finance and Community Impact team members to track and ensure timely, accurate payments for all 211 payable invoices and Community Impact mid-year allocations
  • Generate and submit accurate, timely grant and contract invoices to grantors / contract providers
  • Provide operational and financial administration support for newly emerging projects and processes, including generating invoice and data collection methods, supporting allocation and contract processes, tracking funding sources, and collaborating to link impact data to expenditures

Education and Experience

  • Preferred: 1-2 years’ relevant work experience, ideally including project budgeting and financial tracking
  • Preferred: Associate degree in business administration, computer science, or related field, or equivalent combination of education and experience

Knowledge, Skills, and Abilities


  • Knowledge of online systems for collecting information and generating reports, Knowledge of/comfort with database management and troubleshooting
  • Expertise in Microsoft Office, especially Excel formulas and Word formatting
  • Demonstrated ability to thrive in a fast-paced environment, and to manage and prioritize multiple ongoing projects
  • Ability to evaluate systems and processes and recommend strategies for improvement


  • Experience and/ or familiarity with datasets
  • Experience reviewing and analyzing reports and data
  • Clear communicator with strong writing skills
  • Positive, solution-focused team player

Safety and Compliance Manager

At Greater Pittsburgh Community Food Bank, we’re committed to diversity, equity, and inclusion. Our organization grows and succeeds when all members of the community, where we live and serve, have a seat at the table to help us ensure all of our neighbors have enough to eat. We invite candidates from all diverse backgrounds, including but not limited to race, gender, sexual orientation, abilities, etc., to join our team.

Summary of Position: The Safety and Compliance Manager is responsible for setting and maintaining Greater Pittsburgh Community Food Bank’s programs for safety, including food safety, quality assurance, and audit compliance within all regulatory capacities. This position is responsible for verifying and maintaining GPCFB’s food safety and quality standards for all products and for maintaining accurate compliance records in accordance with AIB, Feeding America, and other government inspection agencies.

Duties and Responsibilities:

  • Keep informed and consistently practice the policies and procedures of Feeding America, USDA, FDA, PDA, OSHA, ACHD, DOT and other government regulations pertaining to safety, food handling, storage, sanitation, and disposal
  • Develop and maintain safe-food handling guidelines and tools for GPCFB and its members.  Coordinate training for these parties
  • Monitor, track, and assume responsibility for all member agencies’ compliance to GPCFB food safety training requirements
  • Develop and maintain Quality Control/Quality Assurance program to ensure the safety and quality of products
  • Implement food safety recalls in a timely manner whenever necessary. Ensure appropriate documentation thereof; and communicate actions and results to appropriate regulatory authorities.
  • Train all applicable staff on GPCFB’s GMP standards, regulatory and compulsory requirements, keeping up to date with industry standards and best practices
  • Chair the Safety Committee to ensure compliance with all regulatory oversight, including Feeding America, AIB, and other inspection agencies
  • Assist Partner Agencies, RDOs and/or PDO’s, as directed, with warehouse compliance training, including performing facility audits as needed
  • Investigate accidents to implement preventative measures where applicable
  • Maintain ongoing records of all accidents reported by employees, volunteers, or other visitors to the building.  Recommend appropriate actions to upper management
  • Oversee bi-annual AIB audit process as the subject matter expert for all requirements
  • Take ownership of all requirements of the Feeding America audit as it relates to the Operations function
  • Responsible for enforcing a Powered Industrial Truck program. Ensure that only trained staff who have successfully completed the training program are allowed to operate powered industrial trucks such as pallet jacks, reach trucks, and forklifts.  Ensure that employees inspect powered industrial trucks at the beginning of each work shift and complete the appropriate inspection forms.  Training documentation must be maintained on each trained operator
  • Oversees the Food Safety Team.  The Food Safety Team conducts monthly inspections of the entire facility and outside grounds.  On completion of food safety inspection an action plan to ensure any non-conformances are dealt with immediately and appropriately. Ensure a completion date is entered into the inspection to document the corrective action has been carried out.  Retain and file the inspection
  • Inspect Insect-susceptible food products in the warehouse that have been on inventory over 28 days.  Monthly documentation must be maintained.
  • Additional responsibilities as defined by management


  • Experience with AIB, FDA, USDA, OSHA, or other regulatory agency requirements for warehouse inspection.
  • Must have excellent customer service skills
  • Must be able to communicate enthusiastically and professionally
  • Good, accurate database management skills are required
  • Proficient in MS Office: i.e., Word, Excel, PowerPoint
  • Must have the ability to interact effectively with individuals of diverse backgrounds, experiences, and personalities
  • Strong interpersonal skills, good time management skills, and strong oral and written communication skills
  • Demonstrated ability to work independently and meet deadlines while managing multiple tasks and changing priorities
  • Must be able to meet crises calmly, show attention to detail and accuracy, and can work with a minimal supervision.
  • Familiar with pallet jack, forklift and other warehouse related equipment
  • Ability to make presentations and develop and deliver information to a variety of audiences
  • 5 years of food distribution industry experience preferred
  • Knowledge of food bank programs and the mission of food banks is a plus

Certificates: Act 33 & Act 34 Clearances, First Aid / CPR Certification, Seafood HACCP Certification and Food Safety Certification


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to click apply, create a login, fill out our online application and attach resume and cover letter.

Board Member

Sharpsburg Neighborhood Organization (SNO) is a 501(c)(3) nonprofit organization that strengthens and engages the community of Sharpsburg, PA, through local stakeholder organizing, community events and workshops, and resident engagement. SNO’s efforts are guided by the Sharpsburg Community Vision Plan ( and four core principles:

  • Engage residents—regardless of race, background, sex, orientation, income level, religion, or ability—in an inclusive, visionary community planning process and empower them to lead and participate in local projects and initiatives.
  • Improve the quality of life in Sharpsburg by promoting responsible, affordable, and equitable property ownership and development that serves the needs of the community and provides a safe environment for renters and homeowners.
  • Strengthen connections between the community and nature by encouraging the development of a sustainable and connected riverfront that is integrated with the community, improved green infrastructure to manage stormwater and pollution, and expanded access to public green space.
  • Promote community-oriented economic development that honors and preserves the unique character of Sharpsburg by engaging local businesses and attracting targeted investment that serves the needs of the community and its residents.

SNO is seeking a volunteer to serve as a member of the SNO Board of Directors.

Duties include:

  • Serving as a representative in the community and broader region for Sharpsburg Neighborhood Organization;
  • Planning, promoting, and attending community events throughout the year;
  • Serving on at least one board committee;
  • Guiding the governance and overall strategy of the organization and its work in Sharpsburg and the region.

Time Commitment: 6 board meetings annually (every other month) in Sharpsburg, as well as meetings with sub-committees of interest and executive director on an as-needed basis.

To apply for this position (or for more information), please email your resume and a letter of interest to

Director of Talent and Employee Engagement (HR)

Position Summary:  A vital member of the Familylinks’ Leadership Team, the Director provides strategic leadership, development, innovation and oversight of employee facing programs in alignment with the agency strategic plan.  The Director is a passionate employee advocate and mindful risk mitigator that sets the cultural bar for team member engagement.  He/she is an independent and innovative thinker that is interested in continuous refinement of process and use of technology to aid the team and development and retention of the internal talent pool.  Always in pursuit of the best ways to attract and retain talent, he/she leads a team that embodies this goal.  The Director is a visible leader in the organization that creates an environment that invites feedback and suggestions for improvement and ensures that employees are heard. He/she leads a team of four direct reports and is a strategic advisor to the CEO and the Executive Team on employee matters.

Pay Range: $80,000 – $105,000

Essential Duties and Responsibilities:

  • Assume ownership for the success of all functions of the human resources and training departments through clear and measurable annual objectives and a long-term vision.  Functions include the talent acquisition process, retention, regulatory compliance, performance management, policy development and proactive Diversity, Equity and Inclusion practices.
  • Champion and require a unified “people-first” workplace culture through engagement, motivation and optimization of human capital.
  • Advise the Executive Team and CEO on workforce trends, particular employee matters and suggestions for risk aversion or improvement of the competitive position of the agency related to workforce.
  • Establish processes to partner with hiring managers to review, analyze and clarify hiring needs, develop priorities and appropriate recruiting strategies to support those needs. Consolidates needs of the organization into a recruitment plan for the agency.
  • Provide oversight for the talent acquisition process including hiring, on-boarding and off-boarding for all staff positions and ensuring an equitable and inclusive process.
  • Analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
  • Provide a structure to ensure systematic review and appropriate maintenance for various administrative tasks, including but not limited to: personnel files, job descriptions and workforce policies such as the personnel manual on a regularly scheduled and as-needed basis.
  • Ensure compliance with all regulatory and licensing bodies and governmental requirements.
  • Engage with managers on the disciplinary process, performance management, review of and compliance with all policies and procedures.
  • Assist with identifying and implementing leadership development opportunities and offer recommendations for retaining top talent.
  • Develop and administer mechanisms to get actionable feedback from the workforce at all levels of the agency to ensure that workforce practices are effective.
  • Collaborate with brokers and subject matter experts to ensure the offering of benefits offered to the workforce are competitive, cost-effective and position the agency for success in attracting top talent.
  • Establish and oversee an annual departmental budget that adequately supports the strategic needs of the agency.
  • Administer unemployment and worker’s compensation claims, and ensure department representation and participation in the workplace Safety Committee.
  • Support various committees of the Board of Directors as assigned.
  • Attend all trainings, meetings and supervisions as required.

Position Qualifications:

  • Bachelor’s Degree in management, business, human resources, human services, or a related field with 5+ years’ experience of proven team leadership in human resources with demonstrated ability to supervise others and work collaboratively in a team setting. Master’s Degree preferred.
  • Another combination of education and work experience will be considered.
  • Exhibit the characteristics of a servant leadership style in every interaction
  • Instill a data-driven approach with strong computer proficiency in all popular Office applications (Excel, Word, Sharepoint, Power BI, etc.).
  • Experience establishing KPIs and other organizational metrics.
  • Ability to look broadly across the organization, establish priorities and streamline processes.
  • Excellent oral and written communication skills are required for presentations to both internal and external groups, committees, the board, and other designated entities.
  • Support the organization’s mission while displaying sensitivity of cultural and workplace harmony, and an understanding of programming in the field of human services is preferred.

Essential Characteristics and Behavior:

  • Serve as a member of the Leadership Team and provide strategic leadership to the human resources, training departments, and supervision to the receptionist at the Highland facility (5 individuals).
  • Must model organizational values through his/her behavior; including strong interpersonal skills, emotional intelligence and professional posture.
  • Lead with drive and purpose to ensure that the agency will meet strategic goals, endure challenges with a positive spirit, and demonstrate a self-assurance that is humble, but palpable, at all levels of the organization.
  • Be visible.  Support the workforce in a mentor-type model with a physical presence to allow staff to easily build trust and confidence in the team.
  • Exhibit work habits that inspire efficiency, positivity and a vision for workforce that contributes to Familylinks’ success.
  • Inspire relentless problem-solving.
  • Support workforce and management needs through a style that is adaptable and compatible with the characteristics of each service line.
  • Prioritize time and energy based on needs of the programs, in a continuously changing environment.
  • Insist on prioritizing and developing staff to ensure an exceptional work environment for everyone.
  • Establish an atmosphere of achievement through supportive interpersonal relationships, collaboration, facilitation, delegation, inclusion and involvement at all levels of the organization.
  • Establish and grow external professional connections that will benefit Familylinks and position the agency as a community partner.
  • Embody continuous learning through personal goals and professional memberships.

Working Conditions:

Must have a valid PA drivers’ license and access to a vehicle as traveling to various locations mainly throughout the state of Pennsylvania including some overnight trips on occasion to attend meetings, represent Familylinks or meet with staff. Ability to lift and carry up to ten (10) pounds of files and small office tools.

                                        Familylinks is an Equal Opportunity Employer and Provider

Board Directors and Committee Members

As one of the world’s oldest and largest fair trade organizations, Ten Thousand Villages has spent more than 60 years cultivating trading relationships in which artisans receive a fair price for their work and consumers have access to distinctive handcrafted items.  Ten Thousand Villages establishes long-term buying relationships in places where skilled artisans are under or unemployed, and in which they lack other opportunities for income. A founding member of the World Fair Trade Organization, Ten Thousand Villages sees fair trade as an alternative approach to conventional international trade.

Ten Thousand Villages Pittsburgh is an independent nonprofit that sells Ten Thousand Villages Products and shares the company name, but The Pittsburgh board operates separately of Ten Thousand Villages US leadership.  In addition to governance, the board is also heavily involved in many aspects of operations, including managing bank accounts, approving expenses, creating the annual budget, devising policies, implementing advertising and marketing plans, organizing events, pursuing grant opportunities, and more.

The board currently has openings for board of directors and committee members with experience and expertise in the following:

  • Fundraising/Development
  • Human Resources
  • Finance/Accounting
  • Marketing
  • Operations
  • Legal

The full Board of Directors meets on the third Wednesday of every month (except July and December) at 6:30PM.  During normal operations, the meeting takes place at the store located at 5820 Forbes Ave in the Squirrel Hill neighborhood and regular in-person attendance is expected of directors.  Due to Covid, the board has been meeting virtually.  In an average month, board service will require 4-10 hours. Terms are three years and directors are not required to make financial contributions.

Board committees meet as needed, typically once per month and often by telephone video conference. There is not a term duration for committee members.

If you are interested in joining the Ten Thousand Villages Pittsburgh Board of Directors, please submit your resume to

Outpatient Supervisor – Milestone Centers, Inc.

ORGANIZATION: Milestone Centers Inc.
DEPARTMENT: Outpatient
POSITION: Outpatient Supervisor
STATUS: Full Time; 37.5 hours / week
SCHEDULE: 9:00 AM – 5:00 PM; Monday through Friday
LOCATION: Wilkinsburg
SALARY: $50,000-$60,000/year

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Our Agency oversees 20 residential settings, two outpatient offices, three adult training facilities, a prevocational enterprise program, a consumer drop-in center, habilitation services, and two Health Care Quality Units in Butler and Warren, which train professionals in 18 counties. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.

The Outpatient Supervisor will be responsible for the day-to-day operations and supervision of the Webb Outpatient department. This position also provides outpatient treatment to a limited caseload of outpatient clients. Duties include, but are not limited to:

  • Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity, and compassion.
  • Utilizes Sanctuary Model’s shared values, the Seven Commitments and tools to conduct daily tasks.
  • Coordinates and assigns case transfers.
  • Coordinates treatment team meetings.
  • Participates in interviewing and selecting staff.
  • Provides orientation to new staff.
  • Acts as the team leader for clinical crisis.
  • Acts as liaison between various departments and levels of care within the Agency and community.
  • Provides training and information regarding clinical policies and procedures.
  • Participates in planning and implementation of clinical services.
  • Completes clinical documentation within required parameters
  • Provides case management to clients/consumers in caseload as necessary, which includes but is not limited to case conferences, staff consultation, psychiatric consultation, linking to other external service providers.
  • Consults with other external service providers and linkage with other levels of care within Milestone.
    Meets or exceeds 60% of productivity standards.


  1. Master’s Degree
  2. One of the following Pennsylvania licenses preferred: LSW, LCSW, LPC, LMFT, PsyD
  3. Two years related experience,
  4. Good verbal and written communication skills
  5. Proficient computer skills
  6. Act 33 and Act 34 clearance and FBI background check
  7. Valid PA Driver’s license
  8. COVID-19 vaccination




Employees have the opportunity to earn additional money through various incentive programs:

  • $1,000 Employee Referral (for successfully referring someone to employment)


Full Time employees enjoy a comprehensive benefits package:

  • Health, Dental and Vision Insurances (United Healthcare)
  • $1,200 cash payout option in lieu of Health Insurance coverage
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • 15 to 27 Paid Days Off / year
  • 8 Paid Holidays
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Optional 401(k) with Employer match


  • Free parking
  • Employee Activities, Rewards and Recognition Programs
  • Comprehensive Employee Assistance Program
  • Credit Union
  • Educational Leave


  • Interested applicants can choose to apply in any of the following ways:
  • Complete an employment application online
  • Email resumes:
  • Fax resumes: 412-824-8160
  • Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136

If you need any assistance or require an accommodation to apply please contact us at 412-446-0700.

Partners For Quality and its family of agencies are an equal opportunity employer


Director of Operations & Development

An essential member of the leadership team, the successful candidate will be accountable for providing leadership and management of daily program operations of STEM Coding Lab (SCL). The Director of Operations & Development is responsible for the continuous development, implementation, and oversight of SCL programs in terms of process, enhancement, financial success, and efficiency. By providing oversight and direction of all programs in an effective, integrated process to maximize program efficiency, the Director of Operations & Development will maintain a culture of positivity, growth, and accountability.

The Director of Operations & Development will be a strategic manager, able to balance the organization’s mission and strategies while overseeing operational and managerial needs. In collaboration with the Executive Director, the successful candidate will pursue a strategic vision for the organization that focuses on growth and meeting community needs, build new partnerships to grow and sustain the organization, and provide oversight to programmatic areas that supports growth.

The Director of Operations & Development is primarily responsible for the following:


  • Assures that SCL effectively achieves its mission by providing leadership to the team. This includes day-to-day operations, staff supervision, and strategic planning.
  • Provides oversight for programmatic areas, including policies and procedures required for the provision of excellent service delivery models. Drives programs to incorporate best practices and evidence-based models of service delivery.
  • Has primary responsibility for organizational metrics and outcome measures. These include quality metrics and programmatic outcomes.
  • Evaluates program needs and makes recommendations for budget, staffing, equipment, space, and other needs in a fiscally responsible manner.
  • Participates in plans for marketing of programs and services, managing growth in areas defined in the strategic plan, and fostering positive referral relationships.
  • Responsible to seek out areas of opportunity that will create new programs or add to existing programs including the ability to network with external sources to develop mutually beneficial relationships.
  • Maintain a working knowledge of significant developments and trends in the field and recommend improvements in line with recommended practices.
  • Manages staff with kindness and integrity. This includes creating a workplace that is positive and respectful and one where professional growth opportunities are plentiful.


  • Develop and execute SCL’s annual fundraising plan.
  • Oversee the updating and refining of SCL financial documents for the Executive Director and Board Chair on a monthly basis.
  • Secure financial support from individuals, foundations and corporations.
  • Manage the CRM system and oversee staff responsible for data entry and gift processing.
  • Develop and maintain ongoing relationships with major donors and foundation officers.
  • Creating and executing a strategy for a large sustained base of annual individual donors.
  • Overseeing organizational special events.
  • Developing proposals and reports for all foundation and corporate fundraising.
  • Identifying new sources of income through research and networking.
  • Develop and execute SCL’s annual communications calendar via social media, monthly newsletters and direct target campaigns throughout the year.
  • Act as an ambassador for SCL in a variety of environments.

Demonstrable experience, competencies, and qualifications include:

  • Passion for and commitment to the SCL mission and vision, as well as the community we serve.
  • Educational background aligned with the requirements of the position.
  • Deep experience with program development, oversight and evaluation.
  • Progressive leadership development in a career that demonstrates administrative leadership experience with programs and operating results as a primary responsibility.
  • Prior experience in strategic planning and execution.
  • Ability to develop, analyze and speak to business performance and metrics.
  • Excellent communication skills, both verbal and written.

Interested applicants should email a cover letter and resume to The annual salary for this position is $60,000.