Volunteer Coordinator

SUMMARY/OBJECTIVE:

The primary responsibility of the Volunteer Coordinator is to serve as the primary point of contact for all matters pertaining to the Volunteer Department. The primary duties of this position are daily management and scheduling of the volunteer corps and volunteer schedule, the recruitment, onboarding, and training of new volunteers, and associated administrative tasks. The Volunteer Coordinator’s role encompasses all aspects of the volunteer lifecycle and works closely with the Manager of Education to strategically expand and enhance the department, ensuring that the program meets the needs of the National Aviary.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Coordinates adult, intern, and teen volunteers including daily activities and communication.
  • Manages the volunteer schedule and the Volgistics database.
  • Maintains volunteer and intern files and contact information.
  • Monitors the volunteer’s program delivery and engagement level with visitors.
  • Supports interdepartmental efforts to increase and improve volunteers’ level of customer service, visitor engagement, professionalism, and avian knowledge.
  • Responds to all incoming general correspondence and prospective and current volunteer communications in a timely and appropriate manner.
  • Assists Human Resources, Education and Animal Collections to create and deliver effective orientation and on-boarding training for new volunteers and interns.
  • Prepares and organizes materials for volunteer meetings and orientations.
  • Develops, supports, and monitors volunteer rewards and recognition programs and monthly volunteer spotlights.
  • Evaluate individual volunteer contributions.
  • Implements strategies for targeted recruitment, organization, and management of volunteers to meet the needs of the National Aviary.
  • Maintains and expands online volunteer recruitment accounts and postings.
  • Adheres to all National Aviary protocols and procedures.
  • Interacts with visitors utilizing National Aviary Visitor Engagement protocol.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

  • The Volunteer Coordinator assists in supervising volunteers.

SKILLS AND QUALIFICATIONS:

  • Knowledge of current trends, resources and information related to volunteerism
  • Ability to establish and maintain effective working relationships with volunteers, fellow departments, and the public.
  • Strong communication, organization and project management skills with experience in managing simultaneous projects in a fast-paced environment.
  • Proficiency and experience with Volgistics or similar database and Microsoft Office products a plus.

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s degree preferred
  • 1-2 years relevant experience in volunteer coordination

OTHER REQUIREMENTS:

  • Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
  • Satisfactory FBI Criminal Record Check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee regularly operates a computer and frequently moves about the Aviary exhibits to interact with the volunteers and the office to access file cabinets, office equipment, etc.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces, public areas where the noise level may be loud.

POSITION TYPE/ EXPECTED HOURS OF WORK:

The candidate must be able to work on weekdays, weekends, and holidays and occasionally in the evening as job duties demand.

Director of Food Services

LOCATION:

Deer Valley YMCA Family Camp
254 Deer Valley Drive
Fort Hill, PA 15540

SALARY:

  • $40,000-48,000 – Depending on experience
  • Medical Benefits and generous PTO
  • For more information about benefits visit website www.ymcapittsburgh.org | Click on Career tab

Estimated Work Days and Hours:

  • January & February: Winter weekends; Primarily a Thursday through Monday schedule
  • March, November, and December: In between seasons the focus is on cleaning, organizing, & planning. Monday to Friday 8:00 to 4:30 pm
  • April, May, September, and October: groups during the week and weekends; schedule will vary based on Dining Hall support staff
  • June, July, and August: Saturday to Friday, 11 weeks of family camping & schedule will vary based on Dining Hall support staff

POSITION SUMMARY:

The Director of Food Service is responsible for the general management of all food service functions and outlets at Deer Valley YMCA Family Camp, including planning, purchasing, preparation, serving, cleaning up, and managing a diverse staff. The manager is responsible for compliance with state and county health regulations.

ESSENTIAL FUNCTIONS:

  • Embraces diversity, equity and inclusion practices
  • Hire, train and supervise a competent staff. Recommend training, promotions, and salary adjustments for
  • Food Service personnel. Set performance standards and evaluate performance.
  • Purchase all food and supplies necessary for food service operations. Negotiate bulk purchases of food and supplies with vendors.
  • Plan meals and deliveries to ensure the best utilization of the facility and staff to meet customer needs. Set up and maintain an inventory, and quality control system to ensure delicious and nutritious meals for guests and staff
  • Track expenditures to operate within an approved budget.
  • Lead with the YMCA core values – Caring, Honestly, Respect, & Responsibility
  • Completes required organizational trainings

EDUCATION REQUIREMENTS:

  • 5 years of equivalent experience or a bachelor’s degree in Food Management, Dietetics, Hotel and Restaurant Management is required.

PHYSICAL WORKING CONDITIONS:

While performing the duties of this job, the employee may be required to stand; walk on uneven surfaces; sit; handle or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must be able to lift up to 25 pounds.

Candidates must have final Criminal Clearance certificates prior to starting employment. This includes PA Criminal Certificate, NSOR Verification, PA FBI – Use Code: 1kg738 and PA Child Abuse.

Job Type: Full-time

Pay: $40,000.00 – $48,000.00 per year

Social Impact Designer

OUR VISION

Our vision is for all neighborhoods to be resilient, thriving, and equitable.

OUR MISSION

Our mission is to engage Pittsburgh area residents and organizations with innovative tools that expand opportunity for transformative community change.

Position: Social Impact Designer
Status: Full-time
Reports to: Senior Program Manager for Social Impact Design

OVERVIEW:

Neighborhood Allies is seeking a Social Impact Designer to join a collaborative team working on community-driven programs and projects in the Pittsburgh region. This role is for a leader who loves community-centered work and utilizes their design services to support healthy neighborhoods in historically disinvested communities. A Social Impact Designer at Neighborhood Allies will be responsible for advancing placemaking, place-keeping, and community driven real estate projects through an Equity-Centered Community Development lens—a process that is people centered and encourages designers to co-create with the community by empowering those who have historically been left behind.

Strong candidates will demonstrate a commitment to improving the quality of life of Black and Brown people, and low-income populations of the Pittsburgh region. They will have a high level of integrity, patience, and thoughtfulness regarding community concerns, and have the experience and ability to analyze in-depth community, racial, and economic justice issues; effectively building trusting relationships with grassroots leaders and community-based organizations (CBOs) to facilitate tough conversations as they arrive.

This position is ideal for a recent graduate, an emerging professional, or an individual looking to shift from private or traditional practice into the public interest sector. Neighborhood Allies offers a competitive salary and benefits commensurate with experience, flexible work schedule to support a hybrid schedule, and the opportunity to work collaboratively with a talented team of colleagues as well as an extraordinary group of design volunteers. The is a full-time grant funded position with benefits.

KEY RESPONSIBILITIES:

  • Work with the Senior Program Manager to plan and execute the program in accordance with Neighborhood Allies North Star mission and 3-year roadmap.
  • Manage the day-to-day progress of a portfolio of projects under the direction of the Senior Program Manager. Core duties include:
    • Providing project management and coordination between design volunteers and clients
    • Ensuring project milestones are achieved
    • Setting project benchmarks, schedules, and deliverables
    • Securing funding to expand the program
  • Facilitate and lead community workshops, draft design/contract documents, produce 3D renderings and presentation materials.
  • Mobilize residents and stakeholders to participate in and contribute to design choices important to their neighborhoods by:
    • Effectively building trust and relationships with resident groups
    • Being a consistent, regular presence during meetings of such groups when necessary
    • Educating oneself on the specific policy and planning solutions to tackle challenges identified by resident groups
    • Serving as a broker of knowledge, breaking down complex ideas into simple language to help groups understand difficult, complicated topics.
    • Serve as an architectural designer and/or planning consultant to partners
  • Constantly learn, analyze, and implement best design practices and inject new fresh ideas related to community development in Pittsburgh.
  • Ability to handle and prioritize multiple projects at a time.

QUALIFICATIONS:

The ideal candidate has 2+ years of design experience, an interest in non-profits and community-engaged design, and familiarity with design justice/J.E.D.I. (justice, equity, diversity, and inclusion) principles.

Additional qualities that will be valuable to the position include:

  • A strong commitment to Neighborhood Allies’ mission. Knowledge of the Pittsburgh region is a plus, but not required.
  • Intermediate/ Expert 3D modeling experience.
  • Exceptional written and verbal communication, including public speaking; ability to represent the organization with external partners.
  • Degree in architecture, urban design, planning, or related field. (Direct professional experience and skills can serve as a replacement for this requirement.) Licensure is not required but is a plus. Exploration of licensure will be encouraged if appropriate.
  • Proficient in planning and design suites such as: Sketch-up, Revit, Rhino, AutoCAD, GIS, and Adobe Creative Suites; strong written communication skills.
  • Strong organizational, project management, instruction/teaching, and facilitation ability.
  • Highly entrepreneurial and flexible, with ability to prioritize, problem solve, and work collaboratively.
  • Willingness to travel to and attend community meetings in person (when appropriate) and to work some evenings.
  • Ability to perceive design as a component of programs and systems in the real world.
  • Passionate and committed belief in equitable community development with an understanding in design justice, human-centered design, racial equity theory of change, and cultural sensitivity.
  • Cross-sectional interest in public art, public policy, and research is a plus.
  • Grant writing experience is a plus.

COMPENSATION:

This position’s salary is commensurate with experience, not to exceed $65,000.

TO APPLY:

To apply, send the following as a single PDF file (no Word documents will be accepted):

  • Cover Letter
  • Resume
  • Design Portfolio or Two design samples
  • One writing sample (optional)
  • Two references

Applications will be accepted via email only. Materials should be submitted to info@neighborhoodallies.org with “Social Impact Designer” as the subject of your email. All application materials must be received no later than 5 p.m. on Monday, February 14, 2022.

Applications will be reviewed on a rolling basis until the position has been filled. We anticipate the position starting in March 2022.

No phone calls please.

NEIGHBORHOOD ALLIES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY AND INCLUSION.

Senior Manager of Guest Operations

Reports to: Director of Animal Programs  and Experiences
Status: Exempt, Full-time
Department: Guest Operations
Date: April 2021

SUMMARY/OBJECTIVE:

The Senior Manager of Guest Operations is responsible for delivering an uncompromising focus on guest experience while growing a financially sustainable business and earned revenue operation at the National Aviary. As the manager responsible for all front of house and sales operations, this position oversees admissions, bookings, group sales, and retail. The Senior Manager of Guest Operations also serves as the primary manager of the National Aviary’s point of sale (POS) and eCommerce systems. This position creatively and collaboratively develops new approaches to sales operations and is responsible for maintaining the highest possible level of customer service, ensuring that visitors feel valued and have the opportunity to enhance their National Aviary experience from the moment they walk in to the moment they leave. The Senior Manager of Guest Operations oversees the visitor services, retail operations and sales operations.  This position reports to the Director of Animal Programs and Experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develops and implements strategies for elevating customer service across all aspects of a visitor’s time at the National Aviary.
  • Develops and implements strategies for increasing revenues through optimizing admission sales, daily program sales, group sales, bookings, and gift shop.  Executes strategy and effectively leads team members in these efforts.
  • Responsible for meeting or exceeding earned revenue goals for the organization in admissions, group sales, education bookings, encounters, other  program bookings and retail operations.
  • Conducts daily and as needed facility inspection walkthroughs to ensure guest satisfaction and safety, facility cleanliness and that all signage and displays and information areas are properly stocked.
  • Works proactively with facilities and other departments to ensure the highest standards and quality visitor experience.
  • Responsible for overall management of the visitor services, group sales, and gift shop budgets, including oversight of front line staff scheduling and payroll.
  • Continuously analyzes and optimizes the National Aviary’s use of its POS and eCommerce systems to create seamless onsite and virtual purchasing opportunities for customers and clear reporting and data for National Aviary staff.
  • Ensures efficiencies in all admission and bookings processes, implementing technology and other initiatives to streamline operations.
  • Works directly with the Curator of Education and Public Programs and the Director of Animal Programs and Experiences to implement strategies to increase general visitation, school programs (including CyBIRD virtual learning), onsite and offsite public programs, and group programs.
  • Explores ways to grow incremental revenues from guests that also enhance the National Aviary’s mission and guest experience. This includes but is not limited to, ticketed promotions, membership promotions, and booking promotions.
  • Establishes strategic goals and direction for the Visitor Services Department in the pursuit of maximizing gift shop merchandise and other auxiliary revenue streams.
  • Oversees the Visitor Services admissions department and ensures that the department provides top-tier customer service and maximizes upselling of products such as encounters and shows.
  • Monitors attendance and revenue reports generated from direct reports and makes operational recommendations to grow revenues.
  • Responsible for implementing and maintaining high standards of customer service through (a) regular coaching of all visitor-facing personnel and (b) regular, ongoing training and development sessions.
  • Manages relationships with tour operators, corporations, hotels, adult groups and organizations, and individual customers to support a high level of customer service, an optimum experience from the point of contact through the visit and beyond, and to support sales growth over time.
  • Oversees recruitment and selection of departmental personnel.
  • Collaborates with the Marketing Department actively seeking marketing opportunities to increase admissions, retail sales, and program bookings at the National Aviary.
  • Fosters a positive, energetic, enthusiastic, entrepreneurial spirit within the department.
  • Serves as a Responsible Party; adheres to all National Aviary policies and protocols

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

The Senior Manager of Guest Operations supervises personnel in guest operations, sales, visitor services, and retail operations.

SKILLS AND QUALIFICATIONS:

  • Demonstrated ability to problem solve.
  • Excellent skills in customer service and problem solving.
  • Ability to manage department budget; experience in budgetary and financial management.
  • Demonstrated ability to achieve revenue goals.
  • Excellent written and oral communication skills, positive and professional appearance.
  • Strategic thinking skills
  • Ability to exercise sound judgment in various situations.
  • Ability to assess and prioritize multiple tasks and demands
  • Ability to garner support for new initiatives and implementation plans
  • Ability to interact with visitors and colleagues in a highly professional, respectful and responsive manner
  • Highly detail-oriented and self-motivated with strong work ethic; accustomed to working in a team environment
  • Proficiency in Microsoft office, especially Excel, database management, and POS applications.
  • Initiative, results oriented, goal oriented.

EDUCATION AND/OR EXPERIENCE:

  • Undergraduate Degree in Communications, Business, Education, or related fields or equivalent professional experience related to this job.
  • Minimum of 2 years experience in customer relationship management systems and processes

OTHER REQUIREMENTS:

  • Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
  • Satisfactory FBI Criminal Record Check
  • Valid Driver’s License and ability to pass Department of Motor Vehicles check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly operates a computer and telephone and occasionally moves about the office to access file cabinets, office equipment, etc.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces and public areas where the noise level may be loud.

POSITION TYPE/ EXPECTED HOURS OF WORK.

This is a full-time position.  The candidate must be able to work on weekdays, weekends, holidays and in the evening as job duties demand.

Director of Farm Programs

About Hilltop Urban Farm:

Hilltop Urban Farm (HUF) is a non-profit community organization located in Pittsburgh’s Hilltop community. HUF is dedicated to providing nutritious crops to individuals/ families in its neighboring food-desert communities, providing agriculture-based education, generating entrepreneurial opportunities, and becoming a strong asset for the Hilltop. HUF is the largest urban farm in the Pittsburgh region and is one of the largest urban farms in the country. HUF’s first responsibility is to serve and directly benefit the surrounding Hilltop communities. Given the farm’s size, scope and potential, the organization is dedicated to earning recognition as an important resource and model for urban farms across the country.

Position Overview:

HUF is seeking a positive, reliable, and dedicated leader to direct the effective implementation of all farm programming. Specifically, the Director of Farm Programs (DFP) will provide direction and support to the Youth Farm and Volunteer Coordinator, seasonal interns/externs, and other program/maintenance staff as they are on-boarded to the organization. The DFP will work closely with the Executive Director to develop and grow all farm programs and to manage and maintain farm assets.

In addition to direct program management, the position has substantial obligations in program delivery, project management, site management and administrative duties.

Position Responsibilities:

The responsibilities are diverse and challenging and require a focused, disciplined, and thoughtful approach. The duties of this position require a combination of providing engaged support and direction to program staff as well as significant ‘hands-on’ physical labor.

Community Farm Management

The produce from the Community Farm (approximately .5 acre) is distributed to people in need, primarily through donations to Hilltop-serving food banks.  The DFP will be responsible for crop planning and directly managing seasonal employees and volunteers to plant, maintain and harvest. The DFP will be the lead staff with program partners including 412 Food Rescue, Brashear Association, Abiding Missions Food Pantry, Feed the Hood, and others to provide fresh produce to families in need.

Farmer Incubator Program (FIP)

The FIP provides ¼-acre of land, water, shared tools, training opportunities and the opportunity to participate in HUF sponsored Farmers Markets to individuals accepted into the program. For the 2022 season, HUF is anticipating 7-8 participants (along with their volunteers/partners) to participate in the program for the full growing season. The DFP will serve as the primary staff supporting this program. Related responsibilities include assuring all program participants meet and maintain eligibility requirements (security clearances, maintaining insurance, etc.), providing training to participants in the proper use and care of tools and implements, communicating important messages/updates to program participants, maintaining tracking system for checking equipment in/out of the tool library and responding to requests from program participants for assistance in general farm operations.

The DFP is the lead staff for working with HUF’s Technical Advisory Council. This dedicated group of talented individuals consists of partners from local agricultural and community-based organizations that primarily provide advice and recommendations for decisions related to the FIP. Individuals on the Technical Advisory Council are frequently called on to advise on a range of issues impacting the farm.

Orchard Management

The DFP has primary responsibility for maintenance and care of the two orchards at the farm including pruning, mulching, watering, and Integrated Pest Management. Annual tree evaluations are required to determine the health of the orchards. The DFP is responsible for maintaining partnerships related to the orchards.

Soil Remediation Work

As more land is put into production, the DFP will develop plans to prepare the soil for incoming farmers, prepare future sites with tillage work and cover cropping, and also maintain ‘common areas’ of the FIP plots.

FIP Monthly Farmer’s Market

The DFP will manage and support incubator Farmers markets in Allentown. This includes creating basic marketing materials, working with community partners, and providing day-of market logistical support.

Tractor & Tool Maintenance

The DFP is responsible for partnering with the Executive Director and program staff to maintain all the mechanical assets on the farm.

Youth Farm Support

The Youth Farm and Volunteer Coordinator (YFVC) will report directly to the DFP. From time to time, the DFP will assist the YFVC with direct program delivery.

Volunteer Event Support

The DFP will provide support and guidance to the YFPC in hosting monthly Saturday Volunteer events and several volunteer events for corporate or private groups which occur throughout the year.

Social Media/Marketing/Information Technology

The DFP will be called upon to assist with social media posts and platforms and will work with volunteer website manager to create promotional materials and update Farm Website. Assist Executive Director with the maintenance of Google Suite for the office.

Grant related responsibilities

The DFP will support the Executive Director with grant writing, research, reporting and occasional engagement with funders.

Competencies and Attributes:

  • Flexible and adaptable to changing needs and conditions.
  • Ability to build strong, genuine professional relationships with diverse set of individuals.
  • Dependable. Consistent use of good judgement.
  • Determined, focused and strong team player.
  • Ability to work independently with attention to detail.
  • Capacity to anticipate and head off predictable problems in operations and programming.
  • Natural interest and curiosity in sustainable agriculture, food/social justice, and food security.

(Desired) Qualifications:

  • Substantial gardening/farming experience required.
  • Experience supervising/managing staff
  • Background in developing, delivering, tracking, and evaluating projects/programs.
  • Experience operating and maintaining mechanized equipment.
  • Training/experience in orchard management
  • College or trade school degree in related field.
  • Ability to lift up to 60 pounds and put in full days of physically demanding field work.
  • Valid drivers license and consistent access to reliable transportation.

Compensation Overview:

The Director of Farm Programs position offers a starting salary of $50,000-$55,000/year based on qualifications and experience. During the first two years of employment, the organization offers thirteen paid holidays and fifteen (PTO) days per year. HUF offers an annual $2,500 stipend for health care and an option to participate in a retirement plan with an employer contribution. This is a salaried position with flexibility in scheduled hours depending on the needs of the organization. Some evening and weekend work is required.

HUF is an Equal Opportunity Employer:

HUF is an EOE employer and does not discriminate on the basis of race, color, religion, creed, gender, gender expression, age, national origin, ancestry, disability, marital status, sexual orientation, or military status in any of its activities or operations. HUF follows Pennsylvania’s at-will employment policy. People of diverse backgrounds are encouraged to apply.

Applicants must pass criminal and child-abuse background checks as a condition of employment. Applicants must provide references upon request.

Application Process/Requirements:

Please submit a resume and cover letter to John Bixler, Executive Director, Hilltop Urban Farm, by email (john@hilltopurbanfarm.org) to be considered for this position. Please put “Director of Farm Programs Application” in the subject line.

Anticipated/desired start date is between March 1-April 1, 2022.

The application process will remain open until the position is filled.

No phone calls please.

Office Location:  831 East Warrington Avenue, 2nd Floor, Pittsburgh, PA 15210 (when not working at the farm, primarily working from home during the pandemic).

Farm location: 700 Cresswell Street, Pittsburgh, PA 15210

Garden Educator

Position Reports to: Director of School Garden Programs
Employment Status:  Full-time, exempt

Summary of Position:

Grow Pittsburgh’s School Garden Program provides garden-based programming to K-12 schools across the Pittsburgh region.The school garden team aims to teach teachers and students from early childhood through graduation the benefits of gardens as outdoor classrooms and therapeutic spaces. We collaborate with teachers and school staff to build dynamic, sustainable site-specific gardens and programming, and connect educators throughout the region to our school garden network. Through the lens of food sovereignty we create outdoor experiences, curriculum alignment and support school communities by teaching them to grow, cook and eat fresh food.

Garden Educators are the guiding arm of programming and work directly with students, teachers, administrators, and parents, as well as families and neighbors, to build and support unique school garden programs. They plan, schedule, teach, and document in-school lessons, teacher trainings, garden maintenance schedules, and occasional school-based events. Passion for Grow Pittsburgh’s Mission, Vision and Values is essential. The position requires strong interpersonal skills, as Garden Educators interact daily with teachers, parents, administrators, and the public.  Due to the nature of this role working in various schools and early childhood programs, full vaccination against COVID-19 is required for this position by the start date.

Programmatic Responsibilities:

Garden Educator Role:

  • Teach elementary, middle, and/or high school age students how to grow and prepare food, and better understand the natural world through direct teaching in the Pittsburgh region.
  • Communicate regularly with and support teachers in maintaining the gardens and teaching lessons.
  • Attend/schedule regular garden team meetings throughout the year to ensure successful classroom connections.
  • Coordinate volunteers for assistance with classes, school events and occasional special projects.
  • Support schools in coordination of the distribution of garden produce to classrooms and other outlets.
  • Support summer programming and garden care.
  • Plan and execute two (2)  events each school year at Pittsburgh Montessori (one in the fall and one in the spring), such as school garden celebrations, garden workdays, and chef/farmer visits with support from the Director of School Garden Programs.
  • Attend relevant school functions and community events.
  • Work independently to complete miscellaneous garden tasks in a timely manner.
  • Ensure that all garden and kitchen equipment is cleaned, stored, and maintained.
  • Order and distribute toolbox supplies as needed.
  • Deliver supplies to schools for classroom and garden use.

Collaborative Team Roles:

  • Organize and facilitate regional teacher trainings and networking events.
  • Conduct regular evaluations and use a tiered-system to determine the level of support for each school garden.
  • Coordinate seed, seedling, and supply needs.
  • Coordinate annual soil top offs and soil amendment schedules.
  • Coordinate soil sample collection in fall for winter interpretation and amendment planning.
  • Attend staff meetings and education team meetings and contribute to a positive and collaborative work culture

Office-Based Roles:

  • Maintain communication with teachers, parents and school community through email, phone calls, and text messages.
  • Regularly update Grow Pittsburgh’s  communications team about electronic newsletters and social media posts.
  • Use salesforce to document student, teacher, community involvement, and school garden progress.
  • Create and refine garden-based lesson plans.

Qualifications & Skills:

  • Experience working with students aged K-12 in classroom and/or experiential education settings.
  • Ability to demonstrate basic gardening and cooking tasks.
  • Ability to establish rapport and develop strong relationships with a diverse group of people, including youth, teachers, school administrators, community leaders, and managers from nonprofit organizations and local institutions.
  • Good collaboration and communication skills, including writing, facilitation, and public presentation skills, with both youth and adults.
  • Excellent multitasking, planning, and organizational skills, including the ability to manage multiple schools and stakeholder needs and requests.
  • Experience with social justice education topics preferred.
  • Adaptable to changing conditions (e.g. weather, behavioral challenges, cancellations).
  • Ability to do physical work in all weather conditions for up to 4 hours.
  • Ability to lift and carry 30 pounds.
  • Valid driver’s license required with ability to transport materials throughout Pittsburgh.
  • Access to an automobile is highly desirable and comfortable driving the company pickup truck.
  • Must attain Pennsylvania child abuse clearances.
  • Proficiency with social media, Powerpoint, Google Drive, Excel, Salesforce, and WordPress a plus.
  • Must be able to work weekday hours with some weekend or evening work when necessary.
  • This position is based at Grow Pittsburgh’s office in Larimer, with flexibility due to COVID-19 for a hybrid in-person and virtual work environment.

Benefits:

Complete salary range is $35,000 to $42,000. Great benefits package including health, vision, and dental coverage; mileage and partial cell phone bill reimbursement; parental leave policy; discretionary professional development budget; generous paid time off, including paid birthday, vacation days and personal days.

Equal Opportunity Employer:

Grow Pittsburgh is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, age, disability or belief.  We encourage a diversity of candidates to apply for the position.

To Apply:

Qualified candidates should submit their resume and cover letter to Adia Effiong, Director of School Garden Programs, Via this link no later than February 13, 2022. As Grow Pittsburgh is currently hiring for multiple positions, please be sure you are applying through the correct portal for the Garden Educator. To see the other open positions, please visit http://www.growpittsburgh.org/jobs. The Garden Educator position will start in early to mid March 2022.

Donor Experience Officer

PAE-Annual Programs – Pennsylvania-Pittsburgh – (22000343)

The Division of Philanthropic & Alumni Engagement (PAE) cultivates relationships with contributors, alumni, and other constituents on behalf of the University of Pittsburgh and UPMC, generating support for teaching, research, and care. As the hub for development and alumni relations efforts, PAE contributes to a bold, vibrant, and diverse academic community.
Primarily, we focus on:
• Philanthropy to the University and UPMC which drives innovation and enhances opportunities for students, faculty, researchers, and clinicians.
• Alumni relationships expressed across a community of 318,000 alumni spanning the globe.

Flexible hybrid and/or remote work opportunities may be offered for the right candidate.

This purposeful, collaborative work-supported by your engagement and giving-ensures that Pitt and UPMC grow stronger each year, benefitting this community, our region, and the wider world.

PAE fosters an intentionally inclusive workforce through a diversity framework that commits to collaborating and expanding the culture, identity, and wholeness of every staff member in measurable and deliberate ways.

The University of Pittsburgh’s Division of Philanthropic & Alumni Engagement is seeking a Donor Experience Officer (DXO) to join a progressive team within our Alumni Annual Giving Department.

Reporting to the Assistant Vice Chancellor, Alumni Annual Giving the Donor Experience Officer (DXO) is a valued member of the Alumni Annual Giving team. The DXO is an energetic, passionate, entrepreneurial, digital-first fundraiser that leverages modern communication tools to express gratitude and ask for philanthropic support for the University of Pittsburgh.

The work of this position is critically important to developing Pitt’s major gift, principal gift, and planned giving pipeline. The ideal candidate is organized with strong interpersonal skills and a passion for engaging with Pitt’s alumni, parents, friends, faculty and staff through video, social media, digital and in-person connections.

The DXO will manage a large portfolio of donors with the goal of building lasting relationships and creating meaningful experiences through engaging communications and one-on-one interactions. The DXO will connect donors to the University, its schools/colleges, campuses, and centers. They will solicit gifts between $1,000 and $50,000 annually and develop personalized strategies for increasing year-over-year retention of donors. The DXO partners with colleagues across the division of Philanthropic and Alumni Engagement to ensure the success of Pitt Day of Giving, the Chancellor’s Circle recognition society and its events, as well as other engagement opportunities for their portfolio of donors.

Bachelor’s degree required. 1-2 Years for fundraising experience, preferably in higher education
Superior verbal and written skills.

Excellent interpersonal, oral and written communication, and organizational skills. Familiarity with MS Office, web-based fundraising technology, and fundraising strategy desired. Establishing positive relationships is imperative. Must be creative, detail-oriented, possess project management and problem-solving skills, as well as the ability to prioritized and multi-task. Must be able to handle stress during peak times. Must possess the skills and ability to: be analytical; creative; big picture focused; resourceful; goal-oriented; autonomous.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets

Department Details The University of Pittsburgh requires all Pitt constituents (employees and students) on all campuses to be vaccinated against COVID-19 or have an approved exemption. Visit coronavirus.pitt.edu to learn more about this requirement.
Job Classification Full-time regular
Campus Staff.Development.II
Minimum Education Level Required Pittsburgh
Minimum Experience Level Required Baccalaureate
Work Schedule 3-5 years experience
Hiring Range TBD based on qualifications
Relocation Offered No
Visa Sponsorship Provided No
Background Check No
Child Protection Clearances For position finalists, employment with the University will require successful completion of a background check
Required Documents Resume, Cover Letter
Optional Documents Not Applicable

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PI160811107

 

Information Technology Support Specialist

$40,000-49,000

Position Summary

The IT Support Specialist manages the desktop environment for PCAR and NSVRC, including providing support and training organization-wide for software packages and supported hardware. This position also provides technological assistance with special projects and events, tracks and documents IT processes, and backs-up other members and functions of the IT team as needed.

Essential Duties and Responsibilities

Help desk/ support functions:

  • Coordinate and perform desktop support and maintenance for PCAR and the NSVRC.
  • Perform upgrades, updates, maintenance and troubleshooting for approved standard software and hardware.
  • Assist with upgrades, updates, maintenance and troubleshooting for non-standard software, hardware, and networking equipment as needed.
  • Purchase approved equipment and software.
  • Maintain and configure computers including staff entrance and exit tasks.
  • Track and document IT processes and helpdesk requests through Spiceworks software.
  • Maintain accurate inventory of all computer and network equipment and communicate updates to CFO.

Staff training:

  • Provide technology training and orientation for new staff.
  • Provide initial and ongoing training to staff on standard (used by all staff) software.
  • Provide training on supported hardware and peripheral devices as needed.
  • Provide technological assistance and consultation for special projects and events.
  • Facilitate external training as needed.

Software and hardware support:

This position is responsible for installation, configuration, upgrading, updating, and trouble-shooting for approved products including, but not limited to, those listed below.

  • PC and laptop support (Windows OS)
  • Local printers
  • Telephone (physical install, and voicemail setup)
  • Microsoft Windows operating systems
  • Basic administration of Microsoft Exchange and Outlook (add/remove users, create groups, configure email client, and troubleshoot issues)
  • Microsoft Office
  • Internet Browsers
  • Antivirus software
  • Adobe Suite of software

General:

  • Manage hardware inventory and lifecycle procedures.
  • Maintain current knowledge of industry standards regarding security efforts for the organization.
  • Support other members of the IT team as needed to maintain a high level of uninterrupted technology processes for staff.
  • Participate in team and agency meetings, trainings, work groups and events as needed.

Qualifications:

Two to three years related experience and/or training; or equivalent combination of education and experience in desktop software support in a network environment with Windows clients and Windows Servers. Bachelor’s degree (B. A.) in Computer Science from four-year college or university preferred.

Human Resources (HR) Manager

$60,000-65,000

Position Summary

The HR Manager provides leadership for organizational strategies, policies and procedures by helping to achieve PCAR goals, including our commitment to diversity, equity, and inclusion. This position oversees onboarding/ offboarding processes; administers payroll and benefits; assists with trainings and problem resolution; and helps maintain a respectful, equitable, and productive work environment.

Essential Duties and Responsibilities

Other duties in addition to the ones listed below may be assigned.

Employee Relations:

  • Provide interpretation of policy and procedures and remind or notify employees of office safety procedures and changes in policies
  • Coach, mentor, and assist supervisors and employees with basic employee relations issues
  • Schedule and facilitate staff, supervisor, and management trainings related to HR issues
  • Help resolve work-related problems; conduct complaint investigations; coordinate complex employee issues under the direction of the Leadership Team
  • Provide supervisors with guidance and templates for hiring, promotions, corrective action, suspension, layoff, or termination actions
  • Ensure that annual employee paperwork is completed and updated (job description, work plan, evaluation, position manuals)
  • Direct the organization’s performance review program including first year and annual review
  • Implement employee recognition programs
  • Participate in employee supervision when requested by management
  • Review all termination requests with CEO and attend termination meetings

Onboarding/offboarding:

  • Work with supervisors and Administrative Coordinator to recruit, interview, and facilitate the hiring of qualified job applicants; collaborate with supervisors to understand skills and competencies required for openings; assist with identifying interview questions and skills tests, when appropriate
  • Manage Job Postings on company websites
  • Assist with conducting employee reference checks and initiating background checks
  • Initiate the Hiring letter and Introductory period completion letter
  • Responsible for completing new hire paperwork
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits
  • Monitor the new employee onboarding and orientation process and participate, as needed, to foster positive attitude toward organizational objectives
  • Conduct exit interviews, and manage the electronic exit survey to identify reasons for employee termination. Provide annual summaries of exit survey information and share results with Leadership Team and Board HR committee
  • Responsible for completing termination paperwork
  • Maintain updated descriptions, checklists, and flow charts for recruitment, onboarding, and offboarding processes

Payroll & Benefits:

  • Process biweekly payroll (employee database account maintenance/updates for all withholdings, taxes, deductions, etc.);
  • Maintain electronic and hard copy personnel files including, but not limited to, regulatory reporting requests, verifications of employment, and unemployment claim inquiries
  • Process paperwork for new employees and enter employee information into the payroll system
  • Train employees on organizations’ timekeeping systems
  • Review time sheets, wage computation, and other information to detect and reconcile payroll discrepancies
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records
  • Provide information to employees and managers on payroll matters, tax issues, and benefit plans.
  • Administer employee leave policies and programs including need for personal and medical leaves in compliance with appropriate policies and regulations
  • Update job descriptions, implement equitable salary scales and pay increases
  • Oversee and administer benefit programs including, but not limited to working with insurance brokers to get quotes, benefit enrollment paperwork, review of invoices to insure they are accurate
  • COBRA paperwork, invoicing, tracking
  • 403(b) Pension Plan – track employee contributions, make timely payments, complete annual compliance report, work with third parties for rollovers, distributions, etc.
  • Process/track all Disability insurance claims
  • Administer FMLA, ADA accommodations, short and long term disability, and other leave
  • Collect information and documentation from employees on an ongoing basis including, but not limited to, emergency contact information and change of name or address

Legal:

  • Respond to unemployment filings
  • File workers compensation claims
  • Prepare/send employees various required annual notices i.e. Annual Employee Benefits Summary, HIPPA notice, Medicare notice, pension annual report, pension fee disclosure notice, etc.
  • Maintain compliance with federal, state, and local employment/benefit laws and regulations, and recommended best practices
  • Represent organization at personnel-related hearings and investigations

Policies:

  • Develop, review and recommend/update policies, procedures, training and evaluation that help support efficient workflows, productivity, quality improvement and diversity, equity, and inclusion
  • Manage bi-annual process for updating personnel policies
  • Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend improvements
  • Work with supervisors to ensure consistent and equitable implementation of policies
  • Proactively participate in the organization’s Diversity, Equity, and Inclusion work to support the Mission and values of the organization
  • Participate in Management Team meetings
  • Participate in Board HR committee
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, turnover, and performance appraisals
  • Compile statewide salary ranges and related information for centers at least every two years.
  • Provide training and technical assistance to centers, related to HR matters, as requested
  • Continue knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
  • Perform all other duties as assigned

Qualifications:

Bachelor’s degree (B.A.) in human service or related field from four-year college or university; and five years related experience and/or training; or equivalent combination of education and experience. SHRM-CP Certificate preferred.

Anti-Human Trafficking Services Coordinator

$46,000-51,000

Position Summary

The Anti-Human Trafficking Services Coordinator supports anti-trafficking efforts and implements requirements of project grants. This is currently a full-time hybrid position working remotely and at our Harrisburg office.

Essential Duties and Responsibilities

Coordination, Training & Support:

  • Identify and inventory anti-human trafficking organizations and task forces across Pennsylvania to assess strengths and gaps in response to and services for survivors.
  • Identify and disseminate best practice information to local, regional, and statewide partners.
  • Provide support for local, regional, and statewide partners by linking providers, disseminating resources, and identifying needs.
  • Develop and update resources and training materials to ensure they are presented in a survivor-informed, victim-centered manner.
  • Respond to and follow up on training and technical assistance requests.
  • Attend anti-trafficking activities and events throughout PA.
  • Participate in systems advocacy meetings and summits with local, state and regional agencies.
  • Act as a liaison to centers through on-line groups.
  • Serve on Training and Technical Assistance Team.

Qualifications:

Bachelor’s degree (B.A.) in human service field or education from four-year college or university; or equivalent combination of education and/or experience. Survivor experts are encouraged to apply