Communication Manager/Marketing Manager

Job Description: Marketing & Communications Manager
Reports to: Executive Director

Company Overview:

City of Bridges CLT (CBCLT) is committed to equitable, sustainable, and permanently affordable development. The mission of City of Bridges CLT is to build community ownership that preserves permanent affordability, empowers individuals, and ensures responsible growth and stewardship. We envision diverse communities where people thrive, build wealth, establish roots, and foster community ties without risk of displacement. As we undertake this important work, we will strive to live our shared values of sustainability, equity, and inclusion and build an effective organizational model for the delivery and stewardship of permanently affordable space.

Position Overview:

The Marketing & Communications Manager is responsible for producing high quality communication(s) to elevate CBCLT’s work to create permanently affordable homes through a lens of economic and racial justice. This position is responsible for the development and implementation of CBCLT’s marketing and communications strategies and reports directly to the Executive Director.  CBCLT is a team environment, and this position will work closely with CBCLT’s Stewardship & Community Engagement Manager to support community engagement initiatives and homeowner communications.

ESSENTIAL DUTIES & RESPONSIBILITIES

Performs duties and responsibilities that may include the following tasks:

Marketing & Communications

  • Serve as strategic communications thought partner to the CBCLT leadership to ensure messaging is consistent with and supports CBCLT’s strategy and mission.
  • Carry out marketing and communications strategies that promote and elevate City of Bridges CLT to local, regional, and national audiences.
  • Develop and implement marketing and social media plans
  • Analyze, understand, interpret and report on Google analytics, trends and social media impressions for the organization
  • Serve as brand steward for City of Bridges CLT.
  • Work collaboratively with staff to identify and share tools, resources, and articles that further the cause of Housing and Economic Justice
  • Oversee design, production and distribution of digital and print marketing materials and organizational collateral.
  • Develop and write content for blog posts, social media, e-newsletters, press releases, and factsheets on various aspects of CBCLT’s work.
  • Manage content on City of Bridges CLT website, social media, and e-newsletter accounts.
  • Exercise judgment to prioritize media and social media opportunities, coordinating with the appropriate staff to organize and prepare supporting material as needed. Build and maintain working relationships with editorial staff and reporters from local, regional, and national media outlets.

Community Outreach and Member Relations

  • Plan and implement CBCLT’s Annual Membership Meeting by coordinating event logistics; managing ticket sales; ensuring efficient event-day processes and procedures; and monitoring event budget.
  • Collaborate with CBCLT staff to support and grow City of Bridges’ membership and sponsorship programs.
  • Support planning, promoting, coordination, and staffing of community meetings and events, including some evenings and weekends.
  • Build and maintain relationships with CBCLT members and other stakeholders and constituents.

Administration

  • Attend required staff, committee and board meetings; assist with the taking of minutes, preparing of reports, and setting of agendas.
  • Assist other members staff with day-to-day office administration.
  • Maintain well organized paper and digital records, files and databases.
  • Other related duties as assigned.

Experience and Abilities

  • 2 or more years of experience in communications, marketing, and community outreach.
  • Proficiency with Microsoft Office, Adobe Creative Suite, WordPress, Google Apps for Business, and database management.
  • Ability to communicate effectively and professionally, both verbally and in writing.  Editing, proofreading, and layout and design skills are essential
  • Experience with graphic design for print and the web.
  • Previous social media and website management experience.
  • Familiarity with the Community Land Trusts and affordable housing programs a plus.
  • Positive and professional attitude with a strong work ethic.
  • Strong organizational and project management skills and keen attention to detail.
  • Ability to exercise sound judgment.
  • Ability to work with diverse population.
  • Ability to work independently and collaboratively in a small non-profit environment.
  • An understanding of social service work, community building and organizing and advocacy.
  • Ability to deal with ambiguity and change, flexible working in a fast-paced, nonprofit environment.

Salary & Benefits:

This is a full-time exempt position and repots to the Executive Director. The salary range is $46,000 – $50,000.  City of Bridges CLT offers excellent employee benefits, including health insurance, retirement plan contribution, and paid holidays and sick leave.

City of Bridges is an equal opportunity employer, committed to hiring and supporting a diverse workforce. Qualified individuals who bring diverse perspectives and represent marginalized communities are especially encouraged to apply.

TO APPLY: https://www.indeed.com/viewjob?t=communications+and+marketing+manager&jk=38461bc52f847f76&_ga=2.233158682.585841865.1630626836-1979292228.1627148638&_gac=1.53543386.1627353910.CjwKCAjwuvmHBhAxEiwAWAYj-GRb5GESaLmKU4LSo9WlblCzF8vtjSsRgg15FGZejC28q-KTs7OyPBoCQf8QAvD_BwE

Additional Information about CBCLT:

CBCLT was incorporated in October 2019. To date CBCLT has overseen nearly $6,000,000 of single-family housing development, created 14 permanently affordable homes, and created homeownership opportunities for 16 low and moderate-income first-time homeowners. Additionally, CBCLT has projects in predevelopment that would create 38 permanently affordable homes over the next 18 months in 9 different communities.

This description is a summary of the functions of this position.  Other duties may be assigned as needed. The CBCLT reserves the right to review and adjust this job description as business needs dictate.

Vocational Support Specialist (Full-time & Part-time)

Vocational Support Specialist (full time & part time available)

Do you have a passion for giving back?

Do you like making a difference?

Do you like making someone smile?

If you answered “yes” to all the above questions, we would love to have a conversation with you. 

Job Summary:

The Vocational Support Specialist is responsible for supporting and supervising individuals as they adjust to the workplace environment. They also act as a liaison with the employees regarding schedules and production requirements.

Responsibilities:

  • Supervises 2-6 individuals at a community job site.
  • Acts as the liaison to the business customer for daily production and operations.  Recommends and implements changes that will improve efficiency or effectiveness of the job site.
  • Assist employers with job re-design, accommodations, &/or accessibility and educate employers in methods of working with individuals with intellectual and physical disabilities.
  • Provides rehabilitative services for improvement of vocational skills, social skills and behavioral modification, in preparation for competitive employment.
  • Assures production goals are met.
  • Maintain records and documentation requirements.
  • Monitors clients and maintains a clean and safe work environment.
  • May transports client to and from the worksite on a daily basis.
  • Complete 24 hours of training per year.

Requirements:

  • A high school diploma or equivalent is required.  A secondary degree in psychology, social services, or a related field is preferred not required.
  • A good working knowledge of industry and production is very helpful.
  • Knowledge of and experience working with individuals with physical and mental disabilities is preferred not required.
  • Skills and ability to work independently with clients.
  • Must possess strong interpersonal and communication skills.
  • Must possess a valid PA driver’s license, a good driving record and current car insurance.
  • Patch / PA Child Abuse / FBI Fingerprint Clearance are required within 30 days of employment and this is all paid by Life’sWork of Western PA.

Compensation: $13.50 to $17.00 per hour.

Organizational Summary:

Life’sWork of Western PA is a non-profit organization empowering people to live the life they choose. We partner with people with disabilities, people with other barriers, and young adults to pursue their hopes and dreams through strengthening workplace abilities, building life skills, and developing meaningful relationships.

We believe everyone deserves to share in opportunities of meaningful employment. Through employment for all, we envision creating a compassionate, inclusive and equitable community where all individuals have a chance to flourish. A career at Life’sWork means a chance to promote life altering change in an individual’s life.

Benefit Package:

  • Health Coverage: (full-time only)
    • Pays 100% of employee only coverage.
    • Matches up to $700 towards your health savings account (H.S.A.)
  • Other benefits; (100% paid by employee)
    • Dental and vision
    • Aflac
    • Legal Shield / Identity Theft
  • Paid Time Off (PTO):
    • Beginning your second year, full-time employees will receive 20 days of PTO
    • Beginning your second year, part-time employees may receive up to 10 days of PTO
  • Holidays: (full-time & part-time)
    • Offer 12 holidays per year
  • Retirement Plan (403(b) Thrift Plan):
    • Matches 100% up to 5% of employee’s contribution
  • Mileage reimbursement:
    • Follows the federal mileage rate.

Signing Bonus of $500.00 and after 6 months you receive another $500.00

Diversity and Inclusion Statement:

At Life’sWork of Western PA, we have a clear vision: to create a community where difference is valued. As an organization with a mission that is centered around lifting up some of the most vulnerable members of society, diversity and inclusion are more than just words to us. Here, everyone is welcome. We employ, train, compensate, and promote regardless of race, age, sex, religion, color, national origin, language, sexual orientation, pregnancy, gender identity, handicap or disability, and other protected status’. As an employment organization that is continually evolving to provide the best possible services for our clients, we strive to be as diverse as the individuals that we serve. Life’sWork is fully focused on building and nurturing a workplace where inclusion is part of our everyday culture, not just an initiative; where all employees feel their individual gifts are celebrated and appreciated, and where they are encouraged to be who they are.

There is always more work to be done, and we believe that if the services that are provided by our organization are done through a diverse mix of talents, perspectives, and backgrounds, we can play a role in creating ongoing and lasting change.

Life’sWork has developed Safety Operating Procedures. All staff and clients are required to follow these rules diligently so that we can sustain a healthy and safe workplace for all in this unique environment.

COVID-19 Safety Operating Policy/Procedures

Life’sWork of Western PA is committed to providing a safe and healthy work environment for our employee, clients, and visitors. We adopted a COVID-19 Safety Operating Policy/Procedures that is working.

Case Manager

Do you have a passion for giving back?

Do you like making a difference?

Do you like making someone smile?

If you answered “yes” to all the above questions, we would love to have a conversation with you. 

Job Summary:

Responsible for providing In-Home crisis and non-crisis case management services to Agency consumers.

Responsibilities:

  • Provide In Home services to consumer by PARTNERING with the referral agency, Children, Youth and Families, to identify and achieve both consumer and agency goals, by PROVIDING the consumer with referrals to community resources, mental health facilities, drug and alcohol treatment, and any other necessary referrals, as needed.
  • Maintain compliance with CYF and NCA regulations by CREATING and UPDATING consumer files, submitting in –home services plan, weekly reports, contact summaries, and all other paperwork by ensuring all client information is implemented accurately into both the STAT and Key Information and Demographic System (KIDS), in a concise and timely manner.
  • Participate in the In-Home Services On-Call Cycle by TAKING part in the assigned rotation, opening cases and assisting consumers in an emergency or crisis situation.
  • Providing the agency with outcomes by CONDUCTING North Carolina Family Assessments with all assigned cases that are applicable.

Position Requirements:

  • Requires a Bachelor’s Degree in Social Work or related field, prefer a Master’s Degree
  • 3–5 years of equivalent professional experience
  • Basic knowledge of a personal computer and Microsoft Word.
  • Possess a valid Pennsylvania Driver’s License, access to an automobile and current automobile insurance.
  • Act 33/34, Criminal Background, and FBI Clearances are also required within 30 days upon hiring.
  • Flexibility with regard to a work schedule to meet the availability of the clients.
  • A willingness to transport clients is also required.
  • Familiar with the human service field, the juvenile court system, child development, conflict resolution, and experience with individual and family counseling
  • Must maintain consumer, program and agency information in a confidential manner and discuss such information privately with only appropriate personnel.
  • Expected to treat all consumers with respect and professionalism.
  • Effective verbal and written communication skills.

Compensation:

  • Master’s Degree: mid to high $30’s
  • Bachelor’s Degree: mid $30″s

Organizational Summary:

Life’sWork of Western PA is a non-profit organization empowering people to live the life they choose. We partner with people with disabilities, people with other barriers, and young adults to pursue their hopes and dreams through strengthening workplace abilities, building life skills, and developing meaningful relationships.

We believe everyone deserves to share in opportunities of meaningful employment. Through employment for all, we envision creating a compassionate, inclusive and equitable community where all individuals have a chance to flourish. A career at Life’sWork means a chance to promote life altering change in an individual’s life.

Benefit Package:

  • Health Coverage: (full-time only)
    • Pays 100% of employee only coverage.
    • Matches up to $700 towards your health savings account (H.S.A.)
  • Other benefits; (100% paid by employee)
    • Dental and vision
    • Aflac
    • Legal Shield / Identity Theft
  • Paid Time Off (PTO):
    • Beginning your second year, full-time employees will receive 20 days of PTO
    • Beginning your second year, part-time employees may receive up to 10 days of PTO
  • Holidays: (full-time & part-time)
    • Offer 12 holidays per year
  • Retirement Plan (403(b) Thrift Plan):
    • Matches 100% up to 5% of employee’s contribution
  • Mileage reimbursement:
    • Follows the federal mileage rate.

Signing Bonus of $500.00 and after 6 months you receive another $500.00

Diversity and Inclusion Statement:

At Life’sWork of Western PA, we have a clear vision: to create a community where difference is valued. As an organization with a mission that is centered around lifting up some of the most vulnerable members of society, diversity and inclusion are more than just words to us. Here, everyone is welcome. We employ, train, compensate, and promote regardless of race, age, sex, religion, color, national origin, language, sexual orientation, pregnancy, gender identity, handicap or disability, and other protected status’. As an employment organization that is continually evolving to provide the best possible services for our clients, we strive to be as diverse as the individuals that we serve. Life’sWork is fully focused on building and nurturing a workplace where inclusion is part of our everyday culture, not just an initiative; where all employees feel their individual gifts are celebrated and appreciated, and where they are encouraged to be who they are.

There is always more work to be done, and we believe that if the services that are provided by our organization are done through a diverse mix of talents, perspectives, and backgrounds, we can play a role in creating ongoing and lasting change.

Life’sWork has developed Safety Operating Procedures. All staff and clients are required to follow these rules diligently so that we can sustain a healthy and safe workplace for all in this unique environment.

Director of DEI and Community Engagement

Reports to the President and CEO

Phipps is seeking an innovative and experienced full-time Director of DEI and Community Engagement to lead our ongoing investment in building a diverse organization with a culture of equity and inclusion both internally and externally. This role is part of the senior leadership team and is responsible for developing ongoing effective community partnerships with existing and new organizations. In addition to internal policy development and culture change, our strategic vision incorporates broadening our relationship with communities of color and LGBTQ communities, to ensure Phipps programs and services are equitable and inclusive.

Internally, as Director of DEI, this role will champion a cultural and structural organizational shift by elevating the importance of and working to fully implement DEI values and practices including policies that result in the successful recruitment, development, and retention of employees of color. Externally, as Director of Community Engagement, this role will be responsible for developing community partnerships and facilitating relationships with community leaders and stakeholders, as well as identifying opportunities for collaborative, codesigned programming.

The Director of DEI and Community Engagement must share in Phipps’ mission to inspire and educate all with the beauty and importance of plants; to advance sustainability and promote human and environmental well-being through action and research; and to celebrate its historic glasshouse. Through our mission, Phipps strives to serve as a platform to demonstrate that people, plants, health, planet and beauty are inextricably interconnected, and that sustainable action is the key to ensuring that these critical interconnections are harmonious, mutually beneficial, healthy and preserved for future generations. The Director of DEI and Community Engagement will play an active role in helping Phipps achieve this mission.

Qualifications include exceptional and demonstrated management and communication skills, along with a passion for furthering diversity, equity, and inclusion while helping to represent Phipps and fulfill our mission. At least 3 years’ experience in driving diversity, equity, and inclusion in communities and/or organizations is required, experience in a non-profit or museum setting is a plus.

Phipps offers a competitive compensation package, strong benefits and a unique work atmosphere.  Qualified candidates should email a cover letter and resume to hr@phipps.conservatory.org or mail to Phipps Conservatory and Botanical Gardens, Human Resources Department, One Schenley Park, Pittsburgh, PA 15213.  No telephone calls, please.  Phipps is an equal opportunity employer.

 

For more information about Phipps, please visit our website: www.phipps.conservatory.org.

 

Phipps Conservatory is an equal opportunity employer.

Volunteer Coordinator

The Volunteer Coordinator will build capacity to help attract, train, and oversee volunteers who will actively participate in refugee resettlement and support the work of the Refugee and Immigrant Services team. This position works closely with team members to identify volunteering opportunities within the different programs and services and will be responsible for maintaining department systems and procedures required to coordinate, facilitate, and monitor volunteer activities. The Volunteer Coordinator will be responsible for implementing the Community Sponsorship resettlement approach for JFCS that will enable refugees to build community relationships that support long-term integration. This position reports to the Director of Refugee & Immigrant Services.

Duties and Responsibilities:

Outreach and training –

  • Work in collaboration with JFCS Community Engagement Coordinator to identify individuals, groups, and organizations in Allegheny County interested in supporting refugee resettlement.
  • Adapt a training curriculum for volunteers and mentors
  • Facilitate in-person and virtual training for volunteers and mentors (individuals and groups) on cultural orientation, refugee resettlement, resettlement agencies responsibilities, youth programs, the community sponsorship program, the different levels of commitment, and the role of co-sponsorship groups and volunteers.
  • Support JFCS staff as needed to present at events and promote the community sponsorship program at various professional and community settings.

Program Implementation –

  • Identify volunteer and mentor emerging needs within the Refugee and Immigrant Service team and provide and connect team members with volunteers to support programming.
  • Ensures volunteers and refugees understand each other’s roles, monitors volunteers interactions with clients, and responds to volunteers questions and concerns.
  • In collaboration with the direct supervisor and the community engagement coordinator, develops new volunteer and mentor roles, as necessary.
  • Maintain effective communication with mentors, provide ongoing support and technical assistance to mentors and respond to their needs and concerns.
  • Match mentors with youth and adults to create a fulfilling experience for mentors and mentees.
  • Provide guidance to mentors as they work to build supportive relationships with refugee youth and adults.
  • Implements the Community Sponsorship Program: 1. Develops mutually beneficial collaborations with co-sponsor groups and community partners. 2. Help community organizations and cosponsor groups identify their level of commitment. 3. Provides technical assistance to co-sponsorship groups making sure they follow refugee resettlement guidance. 4. Coordinates with refugee caseworkers, medical team, and employment team to assess implementation, identify best practices, successful strategies, and areas of growth. 5. Evaluates and modifies procedures to make sure co-sponsor groups provide holistic support for economic and social integration of refugees in the region.

Accountability –

  • Tracks volunteer and mentor paperwork in collaboration with JFCS’ Community Engagement Coordinator.
  • Maintains accurate data on programs through agency information systems and other means.
  • Share data and relevant information in a timely manner to the Marketing and Communications team and the Community Engagement Coordinator.
  • Produces accurate, timely reports on departmental programs.
  • Refines and tracks outcomes and benchmarks for departmental programs.
  • Monitors and acts on statistical data related to performance and productivity of departmental programs.
  • Manages quality control of departmental data related to the JFCS information system in collaboration with Clinical Administrator.

Qualifications:

Bachelor’s Degree (preferred) in social service, education, leadership, community engagement, or related field. Experience working with community organizations, faith-based organizations, and businesses. Work experience related directly to refugee or immigrant social services is desirable. Excellent English (spoken and written); organizational and communication skills as well as ability to work under strict deadlines; ability to work as part of a team with case workers, employment specialists, interpreters and others. Sensitive to cultural differences of clients and staff from diverse backgrounds; functional vehicle required; able to work flexible hours.

Application:

Please email cover letter and resume to jobs@jfcspgh.org with “Volunteer Coordinator” in the subject line.  Visit www.jfcspgh.org to learn more.

Board of Directors and Committee

Ten Thousand Villages Pittsburgh sells artisan-crafted home decor, personal accessories and gift items from across the globe.  Featuring products from more than 130 artisan groups in some 38 countries, we are part of a network of over 390 retail outlets throughout the United States selling Ten Thousand Villages products.

Ten Thousand Villages’ mission is to create opportunities fro artisans in developing countries to earn income by bringing their products and stories to our markets through long-term fair trading relationships.

As one of the world’s oldest and largest fair trade organizations, Ten Thousand Villages has spent more than 60 years cultivating trading relationships in which artisans receive a fair price for their work and consumers have access to distinctive handcrafted items.  We seek to establish long-term buying relationships in places where skilled artisans are under-or unemployed, and in which they lack other opportunities for income.  A founding member of the World Fair Trade Organization (WFTO), Ten Thousand Villages sees fair trade as an alternative approach to conventional international trade.

Ten Thousand Villages has openings for board directors with experience and expertise in the following:

  • Strategic Planning
  • Legal
  • Human Resources
  • Marketing
  • Fundraising
  • Accounting/Finance

The full Board meets on the third Wednesday of every month (except July and December) at 6:30PM at the store located at 5820 Forbes Ave in the Squirrel Hill neighborhood.  Committees meet as needed.  Terms are three years and directors are not required to make financial contributions.

If you are interested in joining Ten Thousand Villages Pittsburgh’s Board of Directors, please submit your resume to: board.pittsburgh@tenthousandvillagfes.com

Administrative Assistant – On-Site Pantry & Program Department

At Greater Pittsburgh Community Food Bank, we’re committed to equity, diversity and inclusion. Our organization grows and succeeds when all members of the community, where we live and serve, have a seat at the table to help us ensure all of our neighbors have enough to eat. We invite candidates from all diverse backgrounds, including but not limited to race, gender, sexual orientation, abilities, etc., to join our team.

Job Summary: Provide administrative support primarily to the Food Bank’s on-site Pantry Manager and secondarily to the Program Department leadership team as needed. The position works with many functions of the organization and plays a critical role in ensuring timely execution of activities. The Administrative Assistant will assist with online inventory, place orders, create and maintain service user records, enter data and build reports, and support the Programs leadership team with a variety of administrative duties.

Key Responsibilities:

On-Site Pantry (approximately 60% of time)

  • Provide food assistance to neighbors in need with dignity and respect.  This includes every aspect of pantry service such as conducting intake, surveying shoppers about product needs and maintaining an up-to-date list of those items, developing and sending various communications and assisting shoppers.
  • Support pantry team with online ordering system operations, known as OrderAhead.   This may include, but is not limited to, taking pictures of product, entering inventory, printing orders and following up with shoppers.
  • Register shoppers and collect data needed for programmatic participation.
  • Confirm appointments and attendance at workshops and events.  Conduct post-participation follow up as required.
  • Confirm volunteer participation to ensure there is an appropriate amount for each shift.
  • Perform administrative duties work for locker system, a way that shoppers can order product and pick it up at appointed times.
  • Assist pantry team with inventory management.  This may include, but is not limited to, checking expiration dates, rotating stock and restocking, spotlighting items close to code date and ordering product.
  • Provide information and referrals to other social services for which shoppers may be eligible, one of which is the Food Bank’s in-house SNAP application assistance.
  • Assist with timely and appropriate follow-up.
  • Participate in direct-service activities related to programmatic events where Food Bank representation is requested or needed.
  • Provide broad-spectrum support to GPCFB member network and Partner Network Programs team as required.
  • Attend some pre-planned evening and/or weekend meetings and/or events as needed.
  • Stay current with food safety training certifications provided to all food pantry staff.

Program Department Leadership (approximately 40% of time)

  • Support administrative needs of Program leaders, performing general administrative duties such as processing mail, ordering supplies, preparing and handling the processing of purchase orders, organizing and maintaining department and computer files (databases, spreadsheets, documents), word processing, composing and completing correspondence, managing incoming phone calls and taking messages.
  • Making travel arrangements and coordinating with leadership to complete expense reports as needed.
  • Organize and coordinate scheduling, agendas, and materials for Programs’ leaders:
  • Schedule Food Bank meeting spaces, on-site and off-site, for various calendars. Develop presentations using Microsoft Office applications, including PowerPoint presentations for meetings as required. Maintain meeting calendars and invites, and ensure materials are prepared and provided for meetings. Record and transcribe minutes if needed.
  • Assist with the preparation of specified Programs reports and handling of Programs data and statistics.
  • Provide backup coverage at Food Bank’s front desk reception and-or Food Bank pantry reception as requested.

Qualifications:

  • A minimum of three years administrative assistant experience reporting to more than one supervisor and working with and across multiple teams.
  • Excellent proficiency with Microsoft Word, Excel and PowerPoint.
  • Must demonstrate integrity with confidential information.
  • Must be willing to learn food bank specific technology, i.e., food inventory computer system, computerized record-keeping system(s).
  • Excellent organizational, written, verbal, and telephone skills.
  • Great attention to detail with an emphasis on accuracy.
  • Proven ability to successfully handle multiple projects, prioritize and meet critical deadlines.
  • Ability to work strategically, collaboratively, and effectively with staff across many departments
  • Ability to lift up to 40 pounds as needed when assisting Programs’ teams.
  • Display ease and comfort with people of different backgrounds, abilities, opinions and perceptions.
  • Must possess a valid Pennsylvania Driver’s license.  Work travel, if required, is reimbursed at the federal reimbursement rate.

Preferred Qualification: Experience using any type of computerized inventory software.

Certificates: PA State Police Background clearance, PA Child Abuse History Clearance, Federal Criminal History Record Information (FBI Report).

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job. Other duties may be assigned by management as required.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Mobile Markets Coordinator

Distribute fresh fruits and vegetables to people who want them in low-income, low access neighborhoods. The Mobile Markets Coordinator is responsible for daily operations of a year-round mobile fresh foods market serving low-income communities in southwestern Pennsylvania to improve access to fresh fruits and vegetables. The Coordinator will function as the market’s point of contact for vendors, clients, and community partners and will represent the market and the Food Bank within the community. They will regularly interact with, and at times serve as liaison to: community members, external stakeholders, vendors (produce wholesalers and farmers), and community partners –referring to other Food Bank departments or partners as appropriate.

The Coordinator position serves many functions for the Mobile Markets program, and–within parameters established through dialogue with Management–will be responsible for participating in: Community Relations, Marketing, Pricing, Inventory Control, Sales, Sourcing, and Performance Analysis. Incumbent will be required to understand the consumers’ and vendors’ needs, and–with the support of the Mobile Markets Supervisor and other Food Bank staff–work to ensure those needs are addressed.

Duties and Responsibilities:

  • Developing and maintaining good working relationships with consumers, colleagues, vendors, community partners, community stakeholders, and volunteers
  • Providing direction to and functioning as liaison for on-site volunteers (community partners)
  • Providing excellent customer service while managing all logistics of the stop (set up, safety, signage, etc.)
  • Assisting vendors, consumers, community members with market-related information
  • Communicating with Mobile Markets Supervisor and other staff weekly (daily, when appropriate) about operations
  • Operating POS system; responsible for daily reconciliation of a cash drawer
  • Weekly analysis of sales, sourcing, and service in consultation with appropriate support staff
  • Working with other Food Bank internal departments to ensure that relevant marketing materials, such as: skill-building instruction, recipes, and nutrition information materials are available and marketed to consumers and community partners
  • Raising awareness of the market in the communities served through targeted outreach activities and conversations.
  • Educating consumers and the community about local produce and the market’s place in the local food economy.
  • Developing strong and comprehensive relationships with communities being served
  • Regularly reading community news publications, and coordinating with the office staff to become involved in community functions and issues where appropriate.
  • Must display ease and comfort with people of different backgrounds, abilities, opinions and perceptions and demonstrate the ability to treat all people with equity and respect
  • Drives and cares for a customized 27 foot step van and other delivery vehicles as necessary (non-cdl), working with other Food Bank teams to ensure maintenance and safety issues are resolved promptly
  • Maintaining accurate daily records of operations
  • Making sourcing decisions based on demand and availability of product, source of product and current inventory. Pickup orders from vendors and prepare other Food Bank staff to receive delivered orders.
  • Collaborate with Food Bank staff to meet program priorities and assist other programs and departments when possible
  • Making the safety of our customers, vendors, community members and colleagues a priority in all actions on the job.

Qualifications:

  • Bachelor’s Degree or equivalent combination of education and related experience, retail and service organizations preferred.
  • Experience with Excel and Word.
  • Ability to lift and move 50 pounds and stand for 7– 8 hours.
  • Valid driver’s license and comfort operating a 27-foot step van on city streets.
  • Preferred experience with POS, inventory, and CRM software. Previous leadership or coordinating experience. Knowledge of and experience with operating warehouse equipment (i.e.: motorized pallet jack, pump jack, etc) a plus.

Certificates and Licenses:

Safe Food Handling Certificate, First Aid/CPR Certifications, DOT Physical and Act 33 & 34 Clearances

At Greater Pittsburgh Community Food Bank, we’re committed to equity, diversity and inclusion. Our organization grows and succeeds when all members of the community, where we live and serve, have a seat at the table to help us ensure all of our neighbors have enough to eat. We invite candidates from all diverse backgrounds, including but not limited to race, gender, sexual orientation, abilities, etc., to join our team.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Network Growth and Compliance Coordinator

At Greater Pittsburgh Community Food Bank, we’re committed to equity, diversity and inclusion. Our organization grows and succeeds when all members of the community, where we live and serve, have a seat at the table to help us ensure all of our neighbors have enough to eat. We invite candidates from all diverse backgrounds, including but not limited to race, gender, sexual orientation, abilities, etc., to join our team.

Job Summary: 

The network growth and compliance coordinator will be part of a team who collectively manage relationships with approximately 400 partner programs – food pantries, soup kitchens, medical providers, colleges/universities, etc. – that distribute more than 36 million pounds of food each year to our neighbors in need.  The coordinator is the primary point of contact for our partners, building trust and engaging on a deep level to increase services to the community.

A coordinator is responsible for four key areas: 1) ensuring partners meet compliance policies and requirements; 2) applying a human-centered focus to improving the experience of the people we serve; 3) identifying and implementing innovative and strategic ways to build the capacity of our existing partner network; and 4) working collaboratively to address gaps in service and create new opportunities for our neighbors to get food when and where they need it.

Key Responsibilities:

Growth

  • Track, process and complete grant requests through the Food Bank’s Impact Grants program.
  • Identify opportunities for growth during site visits and conversations with partners.
  • Encourage partners to consider innovative ways of distributing food.
  • Identify gaps in service within caseload area and participate in the evaluation and onboarding of new potential partners, as required.
  • Collaborate with sourcing team to support partners on the Advance Choice produce program.
  • Identify opportunities for Partner Excellence Academy content.
  • Provide support to Compassion Corner, emergency food assistance to individuals, as needed and directed by the Manager or Director.
  • Provide content for Network News, a quarterly newsletter for Food Bank members and partners.

Compliance

  • Communicate all policies, procedures and standards effectively to partners to ensure adherence to Food Bank policies.
  • Conduct annual site visits with partner programs to evaluate agency compliance and quality access to food.
  • Monitor, track and address compliance requirements (501(c)3 status, safe food handling, membership, civil rights, reporting, product use, etc.).
  • Enforce all Food Bank, Feeding America, funders, government and other key stakeholders’ policies, procedures and standards, as required.
  • Coordinate and monitor partner participation in the Retail Store Donation Program.
  • Field, investigate, resolve and record service complaints.
  • Process and record suspensions and reinstatements in accordance with suspension policy.
  • Enforce corrective action and follow-up plans for identified problems.
  • Monitor partner reporting and ensure reports are accurate and submitted in a timely manner.
  • Prepare reports as required by partners, funders and Food Bank management.
  • Maintain accurate, complete and updated agency records and files.

Required Characteristics, Abilities and Skills:  

  • Highly motivated to end hunger
  • Committed to viewing the problem of hunger in a holistic context, including considerations of public health, social justice, diversity, equity, and the cultural importance of food.
  • Communicate positively and effectively with team members, external partners, internal staff and key stakeholders.
  • Ability to work strategically, collaboratively, and effectively with staff members required.
  • Manage conflict constructively so disagreements lead to useful and productive discussions.
  • Maintain positive rapport with team members, colleagues and partners.
  • Respect the geographic and cultural diversity of network members and their participants by becoming familiar with customs and behaviors in various locations.
  • Promote practices that support diversity, inclusion, and cultural competence.

Qualifications:

  • Bachelor’s Degree or equivalent experience in a related field.
  • A minimum of three years of programmatic and training experience in a related field.
  • Ability to effectively manage people.
  • Demonstrated conflict resolution, critical thinking and problem-solving skills resulting in positive outcomes.
  • Ability to effectively communicate difficult information in an appropriate manner.
  • Excellent written and verbal communication skills, to include professional letter-writing and report preparation.
  • Strong presentation skills.
  • Demonstrated organization and time-management skills.
  • Prior experience and proficiency in Microsoft Office, including Word, Excel and PowerPoint.
  • Willingness to travel and work evenings and weekends as required
  • Current and/or ability to obtain safe food handling certification within 60 days of hire.
  • Valid driver’s license

Certificates: Act 33 & Act 34 Clearances

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Family Services Program Director

About Hello Neighbor:

Founded in 2017, Hello Neighbor works to improve the lives of recently resettled refugee families by matching them with dedicated neighbors to guide and support them in their new lives. In that time we’ve supported over 500 people from 15 countries of origin. We’ve expanded from our mentorship program to now include family service programs including support for new and expectant moms and their babies, remote learning support, a food social enterprise, direct services and distributions supporting families’ needs, and a national program supporting other refugee and immigrant nonprofits around the country. It’s a great time to join Hello Neighbor!

Position Summary:

Hello Neighbor is seeking a Family Services Program Director who will provide strategic leadership to both the growing Family Services team and the organization. The Program Director will be responsible for overseeing Hello Neighbor’s Family Services programs: Mentorship, Study Buddy, Smart Start, and Direct Services.

The Program Director will work closely with the CEO and the Hello Neighbor Team. We are looking for a candidate who has experience in managing a team, budgeting, strategy, program evaluation experience, and capacity building. This is a newly created position and an exciting opportunity to join a fast scaling early-stage nonprofit.

This is an in-house position at our Pittsburgh, PA office.

Key Responsibilities:

  • Contributes to the mission of Hello Neighbor by providing day-to-day oversight and direction to Family Services.
  • Oversees daily operations of the Family Services team, providing guidance, leadership, and direct support in all aspects of service provision.
  • In conjunction with the CEO and other program staff establishes and carries out the strategic direction for the department.
  • Hires, trains, and develops staff to fulfill the functions of the department including evaluation, training, program management, and service coordination.
  • Mentors and manages current full-time Family Services team members (3) and part-time Family Services team members including interpreters.
  • Supports development and fundraising by maintaining our Theories of Change, Logic Models, and data collection projects driving impact and outcomes.
  • Represents the department internally and externally in various committees, collaboratives and partnerships.
  • Creates and manages the budget for the department. Oversees budget and approves expenses, grants, and other funds, ensuring costs are maintained within allocated budgets.
  • Acts as a role model and exhibits a high level of leadership, fosters transparency, and is a compassionate manager and leader in all dealings with staff.
  • Maintains ongoing communication with the CEO on the status of the programs, clients, and outcomes.

Preferred Requirements:

  • Bachelor’s degree and/or graduate degree
  • Minimum of 8 years of work experience with experience managing multiple programs, staff, program evaluation, and budgeting.
  • Strong Pittsburgh relationships across the nonprofit sector
  • Alignment with and support of Hello Neighbor’s core values
  • Car and driver’s license
  • Flexibility and ability to work nights and weekends as needed

About You:

  • A team player
  • A strategic manager and leader
  • Experience in a fast-paced and/or scaling organization
  • Living migration experience and fluency in other languages a plus
  • Passion for community building, refugee and immigrant rights
  • Experience working with foreign-born populations
  • Ability to communicate with diverse communities
  • Excellent writing, communication, and organizational skills

Details/Benefits:

  • This is an in-house position at our Pittsburgh, PA office.
  • Estimated start date: October 15th – November 1st
  • Salary range: $60,000-65,000

To Apply:

We are accepting applications on a rolling basis until Sept 15th. Selected candidates will be invited to interview in September.