Intake Specialist

Classification: Full Time/Non-Exempt

The Intake Specialist for Just Mediation Pittsburgh serves as the first point of contact for parties interested in eviction mediation. This position requires attention to detailed case management for mediation referrals and the ability to quickly process referrals for mediation. The Intake Specialist receives mediation referrals from Just Mediation Pittsburgh’s website and inputs case information into mediation databases. This position contacts parties individually by phone and email to assess readiness to mediate. The Intake Specialist aligns schedules of the mediation parties and prepares case documentation to be passed along to the Program Administrator for scheduling with Community Mediators. After a mediation has occurred, the Intake Specialist conducts follow-up calls with mediation parties one and three months after mediation to measure the sustainability of their mediation agreement. Additionally, the Intake Specialist maintains JMP’s website and social media accounts.

RESPONSIBILITIES

Mediation Intake

  • Receive referrals from landlord and tenant partners and determine if referred case is appropriate for mediation
  • Contact parties by phone and email to ensure willingness to participate in mediation
  • Explain the mediation process and prepare parties to be contacted by their mediator
  • Schedule mediation time and location based on availability of mediation parties
  • Conduct post-mediation calls one and three months after mediation
  • Create case tracking documentation for each mediation cases
  • Maintain accurate databases tracking case management information
  • Collect appropriate documentation for grant reporting cycles

Social Media and Website Maintenance

  • Develop JMP’s social media strategy and platform usage for Facebook, Instagram, Twitter, etc.
  • Post social media content regularly to increase JMP’s virtual community presence and active involvement with JMP Community Mediators
  • Update the JMP Website to reflect upcoming events, new staff, referral forms, and effective user interfaces

QUALIFICATIONS

  • Over three years of experience in project management with demonstrated success in setting up supportive services for clients
  • Experience in conflict resolution, with mediation experience strongly preferred
  • Program coordination knowledge with a track record of streamlining services to meet staff and client needs with efficiency
  • Ability to meet quick deadlines and respond to new referrals promptly
  • Proven case management skills that have allowed for successful management of a high case load
  • Exemplary computer skills with proficiency in videoconferencing and database management
  • Operational understanding of systemic oppression and self-awareness to internalized oppression and implicit biases
  • Strategic eye for improving organizational systems and develop programming that is responsive to client needs
  • Flexibility and success in a fast-paced environment
  • Detail-orientation and determination to find solutions to logistical obstacles like scheduling and location conflicts
  • Willingness to learn, correct mistakes, and pass on new knowledge
  • Prior experience with housing services, eviction, and/or landlord-tenant concerns

SKILLS

  • Effective technology skills in Excel, Zoom, and Google platforms
  • Strong virtual, phone, and in-person communication skills
  • Ability to work independently and maintain organized databases
  • Organization of an efficient work calendar
  • Experience with major social media platforms and generating engaging content
  • Familiarity with Wix.com or other user-friendly website development platforms

REQUIREMENTS

This position requires flexible work hours, including some evenings, and transportation access to attend volunteer meetings around Pittsburgh and Allegheny County. This position primarily involves office or non-manual work, so employees are required to sit for prolonged periods of time. Employee must be able to lift up to 20 pounds, for example when setting up a mediation or mediator meeting.

Compensation for this position starts at $21 per hour ($43,680 annually) and offers generous paid time off and healthcare benefits. Applications will be received on a rolling basis, and the position will remain open until filled. The anticipated start date is mid-February 2021. Currently, this is a one-year grant funded position for which extension opportunities may be sought but are not guaranteed. This is an at-will employment position.

In consideration of the COVID-19 pandemic, this position will temporarily operate in a remote capacity. In-person activities and requirements will be at the discretion of Just Mediation Pittsburgh based upon the needs of the program, and will be reassessed in accordance with public health guidance.

ABOUT JUST MEDIATION PITTSBURGH

Just Mediation Pittsburgh is a subsidiary of the Mediation Council of Western Pennsylvania. As a fledgling nonprofit created in the midst of the COVID-19 pandemic, JMP is a community mediation center dedicated to providing free, accessible mediation for tenants and landlords facing the threat of eviction. JMP understands mediation to be a community tool for justice, where conflicting parties can seek common understanding to collaboratively resolve their disputes. JMP is committed to deep listening, self-determination for conflicting parties, and equity in the face of social injustice.

Just Mediation Pittsburgh is an Equal Opportunity Employer and prohibits discrimination and harassment. All employment decisions at JMP are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, pregnancy (including partners), age, ancestry, sexual orientation, gender identity and/or expression, place of birth, or any other status protected by the laws or regulations in the locations where we operate.

APPLICATION

Please submit a cover letter, resume, and three references by email to info@justmediationpgh.org.

Chief Program Officer

Mission and Organization

The mission of Mainstay Life Services is to provide high-quality support services, ensuring that people with developmental disabilities lead fulfilling lives and realize their vision of a desirable future. We work to ensure that people with developmental disabilities will live within a community that sustains them and benefits from their participation. Our vision is that Mainstay Life Services will be regarded as the region’s provider of choice for individuals and families seeking services, and as the region’s employer of choice for qualified and committed professionals.

With almost 400 employees and a budget of $24 million, Mainstay Life Services (Mainstay) supports nearly 400 people through its core programs and services, both community-based and residential.

  • Community Services are an all-inclusive model of care for adults living in their own home, in need of varying levels of support. Mainstay also offers Behavior Support Services and Supported Employment along with a summer respite and recreation program which provides the unique opportunity for participants to stay on a Pittsburgh university campus and engage in recreation and socialization activities.
  • Residential Services has more than 50 Mainstay homes throughout Allegheny County. A variety of living arrangements and service levels are offered, ranging from comprehensive, 24-hour care in a family home setting, Life Sharing and supported living for more independent recipients who select services to meet their personal needs such as transportation and nutritional guidance. The program also includes specialized community homes for people with Prader-Willi Syndrome.

A well recruited/retained and talented staff ensures the operational stability of Mainstay. The CEO and Board of Directors look forward to a future of growth and innovation in programs and services with the creation of a new Chief Program Officer

Position Overview

Mainstay Life Services seeks a Chief Program Officer (CPO), a new member of the Executive Leadership Team, who will provide strategic leadership, development, innovation and oversight of programs. The CPO reports directly to the CEO and is responsible for the development and management of Mainstay’s program efficiency, quality service delivery, financial success, and client and family experience. The CPO will be expected to design, implement, and evaluate our integrated service delivery with continuous process improvement.

The CPO will use their expertise to ensure an atmosphere of innovation, accountability, and preparedness, leading to success in all regulatory areas as well as revenue cycle support. The successful candidate must be a team player who is able to thrive in a continually evolving environment.

The CPO is primarily responsible for the following: 

Program Management

  • Oversee and manage the organization’s program and related staff as per established quality improvement processes and fiscal accountability. This includes establishing and enhancing systems and processes for data management, reporting, program outcomes, utilization, and case management as well as other agency identified areas.
  • Responsible for the implementation of the agency’s compliance plan and serves as the Compliance Officer for the agency.
  • Proactively provide executive leadership for legal, compliance, and regulatory issues within the organization.
  • Evaluate programs and services of Mainstay with annual program and staff goals, including performance indicators and outcomes reporting.
  • With the CEO, identify areas of opportunity that will modify existing services and create new programs. Identify partner organizations to develop mutually beneficial relationships in order to expand and extend agency programs and operations.
  • Collaborate with the Executive Leadership Team to develop a vision and strategy for program growth and evolution; identify and evaluate program development opportunities. Contribute to the creation and success of the Strategic Plan.
  • Develop innovative approaches to meet the needs of the populations served by Mainstay.
  • Raise the standard of metric and data evaluation of the organization. Analyze and interpret data that allows for opportunity for organizational sustainability and growth.
  • Create, monitor, and execute the annual program-operating budgets to support positive organizational financial outcomes.

Executive Leadership

  • Work cooperatively with a talented and experienced Executive Leadership Team and Board of Directors.
  • With ongoing input from direct reports, staff and people served, continually develop and implement plans to improve culture, staff, and program quality.
  • Oversee contractual compliance, including monitoring of deliverables, corrective action, funder reports, and program audits.
  • Ensure compliance with all regulatory, licensing, and accreditation requirements.
  • Seek opportunities for continual professional development for self and staff.

Knowledge, Skills, and Abilities

Compassionate and empathic, the CPO will support Mainstay Life Services’ mission with a deep understanding of the role Mainstay plays in the lives of clients, families, and the community. The successful candidate will lead with drive and purpose to ensure the organization meets strategic goals, contributes positively to the workplace culture and demonstrates professional acumen that is humble and authentic.

In addition, the successful candidate will possess a blend of the following:

  • Educational background that includes a Master’s degree with relevant operations experience in an organization with multiple service lines. Health and Human Services experience preferred.
  • Progressive leadership development in a career that demonstrates administrative leadership experience with programs and operating results were a primary responsibility.
  • Must possess a strong working knowledge with relevant regulatory and governing bodies, mandates and service utilization requirements.
  • Special interest and knowledge with program development through system structures, revenue generation, contract management, and grant procurement. Working knowledge of the Health Insurance Portability and Accountability Act (HIPAA) as well as state law(s).
  • Experience establishing organizational metrics.
  • Ability to look broadly across the organization, establish priorities and streamline processes.
  • Excellent oral and written communication skills are required for presentations to both internal and external groups, committees, the board, and other designated entities.
  • Must have proven team leadership, the ability to supervise others and produce results, and work effectively in a team setting.
  • Strong cultural competency with deep experience working with diverse populations.

Compensation

This position offers a competitive salary in the range of $140,000 – $155,000, including a complement of competitive benefits, commensurate with previous experience and demonstrated skills.

DEI Imperative

Mainstay seeks to recruit candidates for employment that represent our diverse community in race, gender, religion, sexual orientation, and ability. Inclusive and equitable in our recruitment and retention practices, we are dedicated to uplifting diverse opinions and backgrounds in order to grow and evolve as a welcoming workplace for all.

How to Apply

Mainstay Life Services has retained Nonprofit Talent to assist with this important organizational change process. Specific questions related to the position may be emailed to Michelle Pagano Heck, President, at Michelle@NonprofitTalent.com. Applications are not accepted at this email address. Please direct all inquiries related to this position to Nonprofit Talent, and do not contact Mainstay Life Services.

Resume, position specific cover letter, and salary requirement may be uploaded here:

https://nonprofittalent.applytojob.com/apply/mbc4xjPFE2/Chief-Program-Officer-Mainstay-Life-Services

APPLICATIONS ARE DUE BY 5PM on February 19, 2021

Mainstay Life Services is an equal opportunity employer.

Senior Program Implementation Specialist

This opening is for the position of a Senior Program Implementation Specialist for the Program Evaluation and Research Unit (PERU) in the School of Pharmacy’s Department of Pharmacy and Therapeutics. The Senior Program Implementation Specialist will work as part of our productive, collaborative team at the University of Pittsburgh. For over ten years, our team has been dedicated to conducting high-quality implementation, evaluation, and research work across Pennsylvania and the United States. The Senior Program Implementation Specialist will lead technical assistance efforts with internal and external stakeholders, including entities such as healthcare providers, community coalitions, the Veterans Health Administration, and other institutions. Successful candidates should have the ability to work with a multi-disciplinary program team to solve complex problems related to community and stakeholder engagement and evidence-based program implementation in the areas of Substance Use Disorder and Suicide Prevention. An understanding of evidence-based prevention, treatment, and recovery program implementation as well as issues related to implementation quality and fidelity and performance/impact/outcome assessment would be ideal. Duties involve providing technical assistance to ensure high-quality program delivery, collection and reporting of program performance and impact data, and program sustainability, including: telephonic and in-person practice site consultation(s), regular review of program data to ensure quality, identify technical assistance needs, and summarize data for internal and external stakeholders; collaborating with the PERU program team to create tools and resources to support providers in their provision of prevention, treatment, and recovery services ; creating or organizing training that enhance sites’ capacities for quality implementation and sustainability; and facilitate periodic presentations at conferences, during webinars, or as part of internal team meetings.

A Bachelor’s degree is acceptable in lieu of a Master’s with equivalent relevant experience, per University guidelines.

Lawrenceville Farmers Market Manager

Part-Time (10-20 hours/week), Year Round

About Lawrenceville United

Lawrenceville United (LU) is an inclusive, resident-driven community-based non-profit organization dedicated to improving and protecting the quality of life of all Lawrenceville residents. LU is an equal opportunity employer and qualified individuals who bring diverse perspectives and represent marginalized communities are especially encouraged to apply. For more information about LU, please visit http://www.lunited.org.

About the Lawrenceville Farmers Market

The mission of the Lawrenceville Farmers Market is to provide access to fresh, locally-produced foods for all Lawrenceville residents and visitors in an inclusive, vibrant, and safe community space. The Market aims to lower barriers to fresh, healthy food especially for low-income families, older adults, people with disabilities, and individuals with food insecurity or low food access and to support the development of a strong and sustainable local food system with farmers and small business owners. Originally created by a group of volunteer residents in 2011, the Lawrenceville Farmers Market now runs as an official LU program every Tuesday afternoon at Arsenal Park, June through November. In 2020, the Market saw considerable growth with an average of 24 vendors and 900 attendees on a given Market day. Market staff also implemented significant adaptations to ensure a safe shopping environment during the COVID-19 pandemic. Moving into the 2021 season, our goals are to continue the momentum generated in 2020 towards building a sustainable and quality Market, improve the diversity of vendors and variety of products, and improve participation and programming for target populations.

Summary of Position

The Farmers Market Manager is the main staff person responsible for the day-to-day planning and operation of the Lawrenceville Farmers Market, with support from the full-time Community Engagement & Program Manager. During the market season, the position averages 20 hours per week, year-round, and in the off season, approximately 10-15 hours per week. Key responsibilities include:

  • Marketing and public relations: including creating and distributing all marketing materials (banners, flyers, postcards, etc.), managing press coverage, updating directories, editing website, operating multiple social media channels for the Farmers Market, designing, composing and sending a weekly e-newsletter (via Mailchimp).
  • Vendor recruitment: aggressively seeking out new vendors consistent with the objectives and needs of the Market, retaining past vendors, and coordinating documentation/paperwork.
  • Vendor management: serving as point person to all vendors, communicating with all vendors on a weekly basis, managing relationships and problem solving, supporting vendors to ensure a positive and profitable experience, designing the Market layout, and organizing pre- and mid-season vendor orientations/check-ins.
  • Programming: planning, marketing, and implementing programming for the Market and for target populations (families, older adults, and low-income populations). Examples include Halloween market
  • Administration: collection of vendor fees, weekly financial reporting, completing weekly timesheets, and filling out relevant forms related to permits for the site.
  • Volunteer recruitment and management: Recruit and retain a strong bench of committed volunteers to provide set up, operational and break down support to market staff at every market.
  • Manage market assistant: Provide oversight, direction and management of junior market operations staff.
  • Fundraising: supporting recruitment of sponsorships, grant applications/reporting, fundraising events, and managing relationships with donors and sponsors.

Reporting Relationship

The Farmers Market Manager reports to and works closely with the Community Engagement & Program Manager. Weekly check-ins are expected, as well as monthly all-staff meetings. Other than the Market days (Tuesdays), hours are flexible. A Lawrenceville Farmers Market Advisory Committee, comprised of volunteers, provides advisory guidance and support to the Market.

Qualifications

  • Minimum 1 year experience working in food access, agriculture, or program/event coordination.
  • Marketing/outreach experience preferred.
  • Knowledge and command of Gmail, social media (Facebook, Twitter, Nextdoor), Microsoft Office, Google Drive office suite, WordPress, Mailchimp, and Canva.
  • Valid PA Driver’s License (and comfort with driving LU’s pick-up truck).
  • Ability to lift up to 50 pounds and spend significant time on feet – set-up and break-down Market supplies, including tents, tables, and a variety of supplies.
  • Act 33, 34, and 73 clearances (LU can file for this if not already in hand).

Skills

  • Passion for and dedication to food access and locally-sourced agriculture.
  • Organized with an ability to prioritize a variety of tasks with limited hours.
  • Strong interpersonal skills, including the ability to build relationships with diverse populations and a multitude of stakeholders, including vendors, customers, sponsors, and partners.
  • Excellent communication skills, both oral and written.
  • Ability to work independently, take initiative, and handle a variety of activities concurrently in a fast-paced environment.
  • Ability to problem solve in the moment, professionally handle complaints and disagreements that may arise and exercise rapid and sound judgement in the face of unexpected challenges.
  • Team-oriented, open-minded, and positive approach to all aspects of work.
  • Comfort with being the on-site point person for many vendors, patrons, and partners.

Wages & Benefits

  • $16.50/hour
  • 24 hours of paid sick leave per year
  • Simple IRA offered with up to 3% matching funds from Lawrenceville United

Interested candidates should submit a cover letter and resume to HR@LUnited.org by February 3, 2020.

Director of Transportation

Professional opportunity providing full-time schedule with daylight hours and an excellent comprehensive benefits package including Child Education Benefits (100% discount for the oldest child and 50% discount for siblings or biological and/or adopted grandchildren).

Heritage Community Initiatives is honored to celebrate our fourth decade of serving families in forty communities within Eastern Allegheny County through our Transportation, Education, and Nutrition programs. Each year, Heritage provides highly accredited academically-based early learning and out-of-school time programming for over 300 at risk children. Heritage Community Transportation, a fixed-route transit service in operation for 20 years, has provided more than 1.5 million rides for residents in largely transit-isolated communities. Heritage is the only human services nonprofit in the Commonwealth designated as a provider of public transportation. More than 100,000 meals are served each year by our Nutrition Services, which offers solutions in meal planning, ordering, preparation and delivery while creating healthy options for youth and senior populations.

POSITION SUMMARY

Heritage Community Initiatives is looking for an exceptional project manager with proven marketing capabilities to direct and manage all aspects of the Heritage Community Transportation (HCT) program as well as any of the organization’s forthcoming transportation initiatives.  Responsibilities include the development and execution of all strategies as well as management of transportation marketing to increase ridership, awareness of new initiatives, revenue generation, community participation and brand awareness. This professional will also oversee contract management, compliance with requirements of regulatory agencies, analysis of all performance metrics as well as ensure services are designed efficiently, effectively and equitably.

RESPONSIBILITIES

  • Effectively manage all aspects of Heritage Community Initiatives transportation program to ensure it operates efficiently and meets/exceeds performance metrics.
  • Develop, and implement marketing strategies including public relations, collateral and grassroots marketing initiatives to increase ridership and growth of transportation solution offerings.
  • Provide oversight of service contractor to ensure contractor is delivering transportation services pursuant to the terms of the Service Agreement, which includes compliance with applicable laws and regulations.
  • Analyze transportation revenues and expenditures to ensure transportation program is within budget.
  • Strategically manage transportation performance to ensure compliance with the Pennsylvania Department of Transportation, Bureau of Public Transportation regulations, analyze operational trends and develop and implement action plans to improve metrics.
  • Provide oversight of transit data collection processes to ensure quality, integrity, and verification of data (data includes information and statistics related to operating costs, routes, ridership, fare revenue, and customer complaints).
  • Conduct detailed data analyses and provide timely and accurate weekly, monthly, quarterly and annual transportation reports. This includes service and customer data.
  • Develop, implement and effectively manage Heritage Community Transportation’s policies, procedures and standards including compliance with regulatory agencies. This includes managing fare instruments, fare collection, service design, service delivery, transit amenities, customer service, outreach, collateral, and operational analyses.
  • Positively, professionally and effectively communicate and resolve issues with contractors, customers, staff, public officials, the general public, and organization stakeholders. This includes communicating project activities internally and externally as well as conducting community outreach.
  • This position deals with confidential and sensitive information and requires exercising sound judgment. This position is required to make decisions that will have a major impact on the organization.
  • This position occasionally may be required to work outside of normal business hours and respond to emergency situations during and after normal business hours.
  • Perform other duties as assigned.

QUALIFICATIONS AND SKILLS

  • Self-starter and detail-oriented with proven abilities in project management – to meet deadlines, set priorities, work with multiple projects, and be able to effectively work with frequent interruptions and changing priorities.
  • Exceptional verbal and written communication skills as well as proficiency in all Microsoft Office products and database management.
  • Ability to independently analyze data, analyze issues, problem solve, and create action plans for effective resolutions.
  • Proficient in the following key competencies: critical thinking and problem-solving; analytical; mathematical and basic accounting; planning and organizing; time management; leadership and teamwork; process improvement; communication (written and oral); creativity and innovation; and adaptability and flexibility.
  • Ability to establish and maintain effective relationships with key influencers, elected public officials, and community leaders.
  • Bachelor’s Degree in Business, Public Administration, or related field.
  • 3 to 5 years of project management, business, marketing, or related experience.
  • Current FBI, Child Abuse, National Sex Offender, and Criminal Background clearances or able to attain all clearances within 30 days of hire.
  • Current health assessment and TB test.
  • Must be able to lift 30+ pounds
  • Valid Pennsylvania Driver’s License and have access to a vehicle is required.

Applicants are asked to send a cover letter and a copy of their resume to humanresources@heritageserves.org and please visit our website for additional information about Heritage Community Initiatives – www.heritageserves.org.

Program Coordinator

Hours:  Full Time salaried position (40 hours week)

Overview:

The Program Coordinator serves as the main point of contact for staff and scholars regarding all Crossroads programs and ensures clear and consistent communications, logistical preparation, effective implementation, and outcomes-focused evaluation of all programming.  The Program Coordinator reports to the Director of Programs and works closely with the Director of Student Support Services to plan and implement programs that support the academic, personal-social and college and career development of the Crossroads scholars.  In addition, the Program Coordinator will collaborate with the Office Administrator to ensure the proper and efficient management of program details.

Reports To:  Director of Programs

Essential Duties & Responsibilities:

  • Coordinate logistics and support for all academic year and summer programs offered to Crossroads Scholars.
  • Work with direct service staff to identify scholars for programs and encourage participation.
    Arrange transportation, venues, supplies and staffing as needed for each program
  • Maintain program calendar and coordinate scheduling with Office and Program Administrator
    Communicate program dates, expectations and details in a timely manner.  Follow up with reminders and other information as appropriate
  • Maintain records related to programming including attendance, partnership contacts, activities and curriculum, evaluations and any associated expenses
  • Enter all program compliance data and provide direct service staff with regular updates.
  • Develop and maintain electronic folders of important program communications, partnership agreements, releases, and written curricular materials
  • Submit invoices for payment and document expenses related to programs, guest speakers or supplies.
  • Prepare program reports as requested by the supervisor or executive director.
  • Collaborate with staff, external partners and scholars and families to implement quality programs that meet the academic, personal-social and college and career needs of the scholars.
  • Work with designated staff leads for each program to prepare and implement programming that best meets needs of scholars.
  • Build working relationships with external program partners including businesses, universities and organizations that host or support Crossroads programs
  • Administer program assessments to scholars and parents;  solicit feedback from various stakeholders in order to improve programming and meet identified needs
  • Assist Director of Programs with program debriefs and evaluations
  • Support the development of emerging programs that enhance Crossroads mission and strategic plan by assisting with scheduling, communication and logistics.
  • Work in collaboration with staff to identify programming needs for new initiatives and meet those needs
  • Plan and organize events that provide for social interactions and celebration of accomplishments of scholars, staff and families.
  • Schedule annual social events for scholars, parents such as the summer picnic and Christmas party
  • Plan and present “milestone” events like the Graduation banquet and the Scholar Achievement Awards to recognize scholar accomplishments
  • Support a successful transition to college for Crossroads graduates through the “Reach Up” Initiative
  • Oversee all aspects of the high school to college transition including transition workshops, communications strategies and 500th Fund disbursement.
  • Prepare related reports and update contact records consistently and accurately
  • As needed, coordinate communications and efforts of counselors, volunteers and school personnel related to the college search and selection process for senior scholars.
  • Collaborate with the Development Department to ensure continued engagement of alumni after first year in college.
  • Use technology to engage constituents in Crossroads programming
  • Provide content, when appropriate, for upload to website; document programs using photography, video clips, etc., and prepare media related to programs as requested.
  • Use social media and websites to inform parents and scholars of upcoming programs.

Qualifications and Experience Needed:

Education

Bachelor’s Degree required. Degree or concentration in education, psychology, social work or other related field.

Knowledge and Experience

The incumbent must possess knowledge of and experience with teen behavior and development.  Prior work experience in a youth-serving organization or educational setting is required, with some experience in program administration preferred.  The incumbent must also demonstrate strong communication and organizational skills as well as an enthusiasm for and commitment to the mission of Crossroads Foundation.

This position also requires:

  • Accuracy & attention to detail
  • Strong technological skills
  • Excellent organizational and communications skills
  • Ability to work well with different constituencies
  • Personal Initiative, Dedication and Follow through
  • Ability to work on multiple projects simultaneously

Compensation: $39,000 to $44,000 annually

Program Manager

APPLICATION DEADLINE: Until filled
POSITION TITLE: Program Manager
DEPARTMENT: Education
SALARY RANGE: $32,000-$36,000
REPORTS TO: Director of Education

POSITION OVERVIEW:

Junior Achievement seeks a dynamic individual to join its team as its District Operations Manager. This is a full-time position. The District Operations Manager will serve a multi-faceted role in managing all aspects of Junior Achievement Operations in assigned geographic territories.

PRIMARY RESPONSIBILITIES:

  1. Manage and maintain existing school and school district relationships.
  2. Work to engage new schools and school districts in JA programs.
  3. Recruitment of volunteers to deliver JA programs in engaged schools.
  4. Coordinate and conduct volunteer training.
  5. Promote JA programs offered outside of traditional classrooms.
  6. Development of sustainable funding to support JA programs.
  7. Engage corporations, foundations and individuals as funders.
  8. Manage and cultivate the relationships of existing funders.
  9. Assist in writing grants specific to assigned territory.
  10. Assist in managing (or manage) regional Advisory Boards.
  11. Help plan and coordinate county events in partnership with Board and other JA Staff.
  12. Attend networking events to expand JA contacts.
  13. Present to companies and groups (Kiwanis, Rotary, etc) about JA.
  14. Facilitate local fundraising campaign including writing campaign letter and coordinating mailing.
  15. Provide progress reports to assigned Advisory Board(s).
  16. Track and report students and classrooms served.
  17. Verify for audit students served and other school data.
  18. Maintain and grow a database of contacts.

EDUCATION/EXPERIENCE REQUIRED:

Management and/or sales experience is required. Must have strong oral/written communication skills. Must be capable of handling multiple projects simultaneously. Excellent time management skills and computer proficiency in Microsoft Word, Excel, and Outlook. Creativity, diligence and a strong work ethic are necessary.

The candidate must be goal and results oriented.

If interested, please forward resume and cover letter to mteti@jawesternpa.org.

Program Coordinator

Program Coordinator – PART-TIME POSITION

Ryan Shazier Fund for Spinal Rehabilitation

Pittsburgh, PA

Position Summary:

The Program Coordinator is part-time position responsible for providing coordination and oversight for a variety of programs and initiatives. In collaboration with the executive director, the program coordinator coordinates aspects of the Fund’s strategic plan implementation related to support for individuals with spinal cord injuries and their families, raising public awareness and fundraising. The program coordinator aims to ensure the best use of the Fund’s time and resources to new and existing programs. The position organizes and coordinates program and project implementation; motivates and coordinates assigned support personnel; oversees and refines complex processes; anticipates and advocates for constituent needs, while keeping an organization-wide perspective; and represents the Fund during engagement with the community, as requested.

Essential Functions:

  • Assist in the definition of project scope and objectives, involving relevant stakeholders and ensuring feasibility;
  • Coordinate, monitor and maintain existing and new projects as assigned by the Executive Director;
  • Establish systems and processes to ensure effective project management from beginning through implementation, including scheduling, tracking and archiving projects and deliverables.
  • Maintain a list of all projects, assume responsibility for schedule and oversight as assigned, and help advise project team and other leads;
  • Negotiate deadlines, maintain overall view of all projects and workload; work with others on the team to ensure that project planning and execution is coordinated or adjusted to allow for the best use of time and resources;
  • Communicate project timelines, status and needed actions to the executive director on a regular basis;

Qualifications:

  • Degree in Business, Communications, Nonprofit Management or related field; combination of education and experience in project management will be considered
  • 3 or more years of experience in project management and in leading people and organizational team, preferably with a nonprofit organization
  • Extensive experience with Microsoft 365—Microsoft Word, Excel, Publisher, PowerPoint with ability to easily learn and apply software management tools
  • Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required.

EOE/ADA

 

**No phone inquiries, submit cover letter and resume to info@ryanshazierfund.org**

Program Manager of Economic Opportunity

VISION: We envision a Pittsburgh with healthy neighborhoods that are thriving, resilient, and livable for all.

MISSION: Neighborhood Allies works to support the people, organizations, and partnerships committed to creating and maintaining healthy neighborhoods.

Position:          Program Manager of Economic Opportunity

Status:              Full-time

Reports to:       Director of Economic Opportunity

 

ECONOMIC OPPORTUNITY OVERVIEW:

The purpose of our Economic Opportunity initiatives is to reduce racial/geographic gaps in income, wealth and opportunity. Primary beneficiaries of these initiatives are low- and moderate-income people; outreach efforts are focused on community partners that have direct access to these populations.

Neighborhood Allies has developed unique expertise in this field and has been recognized nationally by Prosperity Now, National Disability Institute, Cities for Financial Empowerment Fund, and CFPB. Our role is to develop strategic partnerships, raise philanthropic and government funding, replicate successful national programs, launch new or expand existing initiatives and provide ongoing data analysis for continued progress toward programmatic and client outcome goals. We are able to measure quantifiable gains in account access, account utilization, credit scores, savings rates, and debt reduction, both in the aggregate and by specific race, age, income, and gender categories.

Our Economic Opportunity portfolio includes the following programs and networks:

Based on the success of current partnerships, demonstrated needs in the community, and availability of funding, 2021 will be a period of significant growth for this program area.

KEY RESPONSIBILITIES INCLUDE:

  • Provide program support to the Economic Opportunity initiatives listed above
  • Contribute to fundraising proposals, reports and ongoing communications with financial supporters and policy makers to sustain and scale the efforts
  • Develop social media and traditional marketing content to promote initiatives with the general public and to share with programmatic and funding partners (design expertise not required)
  • Collect and analyze data to evaluate program elements, determine effectiveness and communicate conclusions and successes with partners and funders
  • Review research on relevant topics (financial capability, children’s savings, asset building, savings incentives, banking access, programmatic integration, etc.) and make suggestions for improvement and expansion of initiatives based on findings
  • Nurture mutually beneficial programmatic partnerships with peers and service providers that contribute to higher programmatic participation and success
  • Develop Bank On Coalition partnership agreement, communicate benefits to prospective members, maintain membership roster, and manage email account
  • Plan and implement network meetings, informational workshops and resource fairs
  • Communicate with issue-specific networks, providing information and networking opportunities
  • Manage the “Pittsburgh Saves” campaign with support from America Saves and local partners
  • Join regular team meetings and strategy sessions

QUALIFICATIONS:

  • Passion about financial capability as an approach to build assets and overcome poverty, including one-on-one counseling, banking access, policy reform, and savings incentives
  • Independent thinking; “self-starter” who can plan and implement a project
  • Experience in banking and/or direct service provision in the community sector
  • Knowledge of equity/inclusion issues
  • 5+ years of overall professional work experience or master’s degree
  • Excellent written/oral communication and listening skills, and strong project management skills
  • Ability to develop and analyze various evaluation metrics
  • Intellectual capacity and curiosity
  • Strong analytical and problem-solving skills
  • High level of interconnectivity with people
  • Experience developing relationships with underserved or underrepresented communities, communities of color and differently able communities
  • Openness to learning and eagerness to develop new skills and abilities.

SALARY:

Salary range for this position is currently offered at $45,000 – $55,000 depending on experience with an excellent benefits package.

TO APPLY:

Please send a cover letter and resume, with “Program Manager of Economic Opportunity” in the subject line to: info@neighborhoodallies.org

No phone calls, please.

NEIGHBORHOOD ALLIES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY AND INCLUSION

Program Manager

Summary

The Energy Innovation Center Institute is in search of a mission aligned Program Manager to join our workforce development team. The Program manager will work in conjunction with the Program Director to design, plan, organize and monitor all ongoing training programs. The ideal candidate will possess an innate ability to multi-task and to manage proactively. They should also share our commitment to employing new and innovative ways to achieve program goals and milestones.

The program manager must be equipped to work with a diverse applicant pool while maintaining the organizational structure, curriculum and instruction of each program. In following the program guidelines, the program manager will oversee the recruiting, scheduling, interviewing and selection of well qualified program participants. They will also oversee daily management throughout the life cycle of each program.

Launched in 2016, the Energy Innovation Center Institute (EICI) provides workforce development training opportunities to underserved, distressed neighborhoods through corporate partnerships that provide concrete pathways for underserved, unemployed, and underemployed residents to obtain jobs with sustainable wages. The program manager will join a diverse team of individuals who are committed to facilitating the success of the individuals we serve and will help build programming capacity and overall organizational success.

Qualifications

  • Bachelor degree or master degree in business or related field
  • Demonstrated experience managing a team
  • Program management experience
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Strong report writing and public speaking skills
  • High level of Computer literacy
  • Exhibit great attention to details

Essential Responsibilities

  • Organize programs and activities in accordance with the mission and goals of the organization
  • Develop new programs to support the strategic direction of the organization
  • Develop an evaluation method to assess program strengths and identify areas for improvement
  • Manage a team with a diverse array of talents and responsibilities
  • Ensure goals are met in areas of training programs
  • Implement and manage changes to ensure project goals are achieved
  • Produce accurate and timely reporting of program status

Details

  • Resumes accepted through January
  • Interviews will be held in January
  • Target start date is February 1st
  • Salary is competitive and we offer benefits plus annual performance review