Planning Analyst

The Planning Analyst will work on the Planning and Innovation team, which is part of the Office of Analytics, Technology and Planning (ATP), Allegheny County Department of Human Services.  The department’s mission is to improve the health and well-being of the county’s most vulnerable residents.  ATP supports this mission by providing information that supports good decision-making in human services by researching, collecting and analyzing information that supports local leaders in designing effective ways of providing services and improving program quality, including enhancing clients’ experiences with programs and services.

The Planning and Innovation team at ATP is responsible for developing DHS’s strategic plan with senior leaders and aligning those priorities with spending decisions, as well as legislative and policy actions.  The team spurs innovation and improvement by researching best practices and working with program offices to design better programs and systems, including securing additional funding through developing and writing grant applications and supporting program offices in procuring and implementing new services and process changes. Planning and Innovation team members are results-focused and have a rare set of skills—they can plan, write, analyze, organize, and coordinate projects. They also are highly-adaptable and collaborative. Additional responsibilities will include:

  • Organizing and conducting internal and community planning processes that challenge DHS to use its resources to achieve highest-level of impact on health and well-being of people who are most vulnerable.
  • Preparing written plans with clear, measurable outcomes and that integrate programs and meet government requirements.
  • Organizing and conducting thorough analyses of program and systems processes and outcomes.
  • Researching and writing grant applications for government and foundation funding to support innovation.
  • Researching and writing program evaluations and reports.
  • Supporting the development and implementation of quality improvement strategies with programs.
  • Working with program staff to design new programs and redesign existing ones, to meet specific goals and objectives.
  • Researching health and human services issues and developing well-argued recommendations for action.
  • Strategic Planning:
    • Conducting the research and analysis of community needs and opportunities, with a client-centered approach.
    • Analyzing gaps in services, performance, and service delivery approach, using quantitative and qualitative information.
    • Facilitating planning that engages stakeholders and uses data and other information for decision-making.
    • Researching and organizing planning options aligned with revenue sources.
    • Framing decisions clearly for leadership and facilitates discussions to arrive at decisions.
    • Outlining and writing plans that align with available resources.
    • Writing and submitting detailed plans and reports to funding sources.
  • Developing and planning quality programming for DHS clients—at the request of program offices (e.g., Children, Youth and Families) and other key stakeholders:
    • Researching best practices and gathering data to develop well-informed strategic recommendations to program office leadership.
    • Designing new programs.
    • Redesigning existing programs and systems, considering best practices and current results.
    • Pulling together a team to write formal procurement documents.
    • Coordinating projects during their initial implementation and supports the transition of the initiative to a permanent program leader.
  • Writing grant applications to acquire funding for innovative demonstration programs.
  • Writing annual plans/reports to the state and federal governments and foundations.
  • Using research and analysis to examine business processes and recommending how to improve the ways
  • DHS delivers services to people in the community.
  • Conducting program reviews, descriptions, and evaluations.
  • Developing innovative approaches to solving important problems in human services delivery.

Knowledge, Skills and Abilities:

  • Ability to clearly communicate (written/verbal) with diverse audiences and to work in teams; sensitive to cultural diversity in the workplace and toward clients.
  • Strong analytical skills, as well fiscal management/budgeting skills.
  • Ability to deliver high-quality work products with limited levels of supervision, within required time frames, using a very collaborative approach.
  • High degree of skill in analyzing data and information from various sources and in forming and substantiating recommendations for action.
  • Ability to maintain a high degree of flexibility while consistently focusing on the organization’s mission and high standards.
  • Willingness and ability to learn and respond quickly on subject areas within the health and human services field.
  • Ability to listen to and respect people with varied experiences.
  • Ability to facilitate agreements that serve the residents of Allegheny County.
  • Ability to clearly and persuasively present information, including presentations of data to stakeholder groups, internal and external to DHS.
  • Ability to see how programs fit within the broader aims of Allegheny County DHS.
  • Skilled in public speaking.
  • Able to thrive in an environment that requires flexibility and multi-tasking.
  • Able to sit at a computer for long periods (2 plus hours) and traverse the building carrying up to 10 pounds (files, books, etc.).
  • Has both available and consistent access to reliable transportation and is able to navigate in the community for work-related assignments.

Education/Experience Requirements:

Bachelor’s degree from an accredited college/university in a related field, plus 2 years of previous experience working in program planning or program development.

-OR-

Any equivalent combination of education and experience which meets the required knowledge, skills and abilities.

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

In accordance with the Allegheny County mandate effective August 9th, 2021 individuals being made conditional job offers with the county will have to be vaccinated from COVID-19 as a condition of employment, subject to applicable federal and state laws. The prospective employee will need to be fully vaccinated from COVID-19 or have at least one shot of a two-shot series before beginning work. Any employee who does not receive the second shot within 30 days of their start date will have their probationary employment terminated. Please note you will be required to provide proof of full vaccination.

Fully vaccinated from COVID-19 is defined as:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine

About Allegheny County Department of Human Services (DHS):

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it is small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

  • It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  • It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

“DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.”

-From the organization’s statement on Equity and Inclusion

 

AN EQUAL OPPORTUNITY EMPLOYER – M/F/V/D

Program Manager

Reports to: Associate Director

JOB DESCRIPTION: The Education Partnership provides school supplies for students and their teachers in low-income schools in Southwestern PA. Our dedicated team of staff and volunteers embody the organization’s core values (equity, integrity, resourcefulness, respect and service) and work in a fast-paced, dynamic and collaborative office and warehouse space with a clear focus on helping kids in need.

The Program Manager will work directly with the Operations Team to ensure excellence in service for the Teacher Resource Center (TRC).

RESPONSIBILITIES:

Teacher Resource Center Program Coordination:

Teacher Communication:

  • Professionally mass communicate Teacher Resource Center schedules, opportunities and updates to partner school staff
  • Monitor and respond to teacher appointment and change requests

STEAM Lending Library Communication: 

  • Professionally mass communicate STEAM Lending Library opportunities and updates to partner school staff

 Teacher Resource Center Management

  • Create and implement plan to ensure TRC is staffed to manage need Teacher Resource Center Distribution
  • Collaborate with Senior Program Manager and STEAM Program Coordinator to ensure that all programs are cohesively serving according to TEP’s Strategic Plan and values
  • Coordinate with Volunteer and Inventory Coordinator and Operations Manager to ensure adequate volunteers and restock of product for Teacher Resource Center. Prepare teacher shopping list and check-in forms daily
  • Assist with product movement and restock using forklift and pallet jack
  • Warmly greet teachers, verify ID, clearly and firmly explain shopping instructions according to Check-in Procedures
  • Train volunteers and applicable staff to perform check-in tasks
  • Record relevant teacher data in Salesforce
  • Distribution related data entry and product sync
  • Work with Associate Director and Operations Manager to create and share accurate distribution reports

Staff Management, Process Documentation and Reporting:

  • Oversee  Program Coordinator performance, process and efficiency
  • Continually update and document processes and training for teacher data management
  • Maintain accuracy in teacher and deployment data while meeting tight Salesforce reporting deadlines

CORE COMPETENCIES: 

  • Display strong written and oral communication and organizational skills
  • Proven customer service experience, retail experience a plus
  • Possess strong attention to detail and thorough follow-through abilities
  • Be team and goal oriented
  • Manage, protect and communicate all information with an ability to handle sensitive and confidential information appropriately
  • Excellent problem-solving, analytical, technical, IT and numerical abilities
  • Flexible problem solving skills
  • Ability to promote the values, mission/goals of the organization while balancing current work priorities
  • Fluent in MS Office Suite, Google Suite and Salesforce or other CRM
  • Proven history of impeccable organization skills, attention to detail and follow through
  • Bachelor’s Degree required
  • Ability to obtain forklift certification within 90 days of hire
  • Ability to lift 35 lbs.
  • The following PA clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment:
  • Pennsylvania Child Abuse History Clearance
  • Pennsylvania State Police Criminal Record Check

COMPENSATION AND BENEFITS:

This is a full-time, salaried, exempt position based in Pittsburgh, Pennsylvania. Salary will be commensurate with applicant’s education level, experience and other attributes. Benefits will be discussed and considered as part of the overall compensation package.

Job placement at The Education Partnership will include successful past employer reference checks. All employment practices are in accordance with State of Pennsylvania and the EEOC guidelines and regulations. Storehouse for Teachers d/b/a/ The Education Partnership is a Pennsylvania nonprofit corporation and is subject to the governance of their Board of Directors 501(c)(3). The Education Partnership is an Equal Opportunity Employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law. 

TO APPLY:  Email cover letter and resume to: resumes@theeducationpartnership.org

Marketing Manager

We are searching for a Marketing Manager to support communication efforts to reach current and potential supporters. This dynamic, digitally savvy professional will be responsible for implementing and managing marketing communication activities to drive greater understanding and visibility of our work in the community. The ideal candidate will be comfortable wearing multiple “hats”, efficiently performing different marketing functions including managing email campaigns, reporting and analytics, social media management, project management of quarterly newsletters, collateral development and more. They will be highly organized, energetic, self-motivated, detail oriented and possess the ability to multi-task in a fast paced, team-oriented environment.  They will take a proactive approach to achieving goals and be able to work independently.

Essential Functions

  • Lead the management of key marketing projects including supporting marketing for events, volunteer activities, and more for various internal clients
  • Collaborate with team members, including internal and external partners to ensure smooth delivery of materials, plans and strategies related to assigned projects
  • Provide support including maintaining accurate documentation, managing the approval process, tracking progress, managing assets on the server and youtube channels, overcoming obstacles and taking the lead in clearly communicating with team members to keep projects moving and on deadline
  • Manage all email marketing campaigns end to end including leading planning/input meetings, working with content developers, setting up creative in constant contact, manage email lists and reporting
  • Social Media Support- manage agency partner for execution of social media content calendar and provide support when needed
  • Website Updates- work with web developer partner to make necessary updates to website content

Additional Functions

  • Assist in development of marketing materials and communication outreach programs that will support fundraising efforts, community impact programs and other initiatives as they arise.
  • Develop content for social, collateral or other communication materials
  • Support development of board book materials each quarter as assigned

People Management Responsibilities

  • Assists in management and communications with outside partners and volunteers

Financial/Budgetary Responsibilities

  • Monitor budget for assigned projects (when using outside vendors) to ensure they are staying on track

Education and Experience

  • Required: BS or BA degree in marketing, communications or related field
  • Preferred: 3+ yrs in communication, marketing or project management role

Knowledge, Skills, and Abilities

Required:

  • Excellent organizational and project management skills
  • Excellent written and verbal communication skills
  • Ability to effectively organize and manage multiple tasks/projects on time/on budget
  • Thrives in a fast past environment
  • Ability to work both independently and as part of a collaborative teamFamiliarity/experience across multiple communication platforms (web, social media, digital media, print, video, email marketing)
  • Preferred:
    • Familiarity and comfort working with senior executives of major corporations
    • Experience coordinating, leading and interfacing with volunteers
    • Willingness to step out of assigned role to assist other team members as needed
      Certifications/Licenses

Physical Demands

  • Light: Exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. force frequently and/or a negligible amount of force constantly. Even when weight lifted is negligible, a job is rated light when: 1) it involves walking or standing to a significant degree; 2) it requires sitting most of the time but involves pushing and/or pulling of arm or leg controls; 3) it involves working at a production rate that requires constant pushing or pulling of materials.

Travel Requirements

  • Occasional travel within the region via ground transportation

Multi-Site Program Supervisor

The Multi-Site Program Supervisor is responsible for ensuring that daily operations within the work group are consistent with TSI’s mission statement and guiding principles. The Multi-Site Program Supervisor provides support, guidance and direction to staff who provide services to individuals with psychiatric disabilities who are living in licensed residential settings. The Multi-Site Program Supervisor assists staff in the utilization of the person-centered approach to planning and delivery of rehabilitation services in order to promote mental health recovery while fostering a safe, secure and supportive living environment.

Position works between three locations: Squirrel Hill, Greenfield and Regent Square.

Board Directors and Committee Members

As one of the world’s oldest and largest fair trade organizations, Ten Thousand Villages has spent more than 60 years cultivating trading relationships in which artisans receive a fair price for their work and consumers have access to distinctive handcrafted items.  Ten Thousand Villages establishes long-term buying relationships in places where skilled artisans are under or unemployed, and in which they lack other opportunities for income. A founding member of the World Fair Trade Organization, Ten Thousand Villages sees fair trade as an alternative approach to conventional international trade.

Ten Thousand Villages Pittsburgh is an independent nonprofit that sells Ten Thousand Villages Products and shares the company name, but The Pittsburgh board operates separately of Ten Thousand Villages US leadership.  In addition to governance, the board is also heavily involved in many aspects of operations, including managing bank accounts, approving expenses, creating the annual budget, devising policies, implementing advertising and marketing plans, organizing events, pursuing grant opportunities, and more.

The board currently has openings for board of directors and committee members with experience and expertise in the following:

  • Fundraising/Development
  • Human Resources
  • Finance/Accounting
  • Marketing
  • Operations
  • Legal

The full Board of Directors meets on the third Wednesday of every month (except July and December) at 6:30PM.  During normal operations, the meeting takes place at the store located at 5820 Forbes Ave in the Squirrel Hill neighborhood and regular in-person attendance is expected of directors.  Due to Covid, the board has been meeting virtually.  In an average month, board service will require 4-10 hours.  Terms are three years and directors are not required to make financial contributions.

Board committees meet as needed, typically once per month and often by telephone video conference.  There is not a term duration for committee members.

If you are interested in joining the Ten Thousand Villages Pittsburgh Board of Directors, please submit your resume to board.pittsburgh@tenthousandvillages.com.

Free Tax Prep Program Site Coordinator

Locations: North Hills Community Outreach Millvale and North Borough offices.

Program Description: Volunteer Income Tax Assistance (VITA) is an IRS-sponsored program which provides free federal, state and local tax preparation services to low – moderate income working families and individuals with the intention to help them claim valuable credits (such as Earned Income Tax Credit –EITC) and save tax preparation fees. North Hills Community Outreach is a partner of the United Way Free Tax Prep (FTP) Coalition. Community volunteers are trained and certified as VITA Tax Preparers, and meet with clients to file their tax return electronically.

Responsible for: coordinating the Free Tax Prep Program, including: coordinating the volunteer tax preparers and working with low-income individuals; the quality of the returns completed; the overall flow and process at the tax site; scheduling, managing and supporting volunteers; preparing and maintain tax sites and clinic sites along ensuring sites and volunteers meet IRS, United Way, and NHCO standards.

Responsibilities:

  • Complete all FTP required classroom and online trainings regarding tax law, site procedures and using TaxSlayer software; successfully pass all exams required for IRS Volunteer Advanced certification and Site Coordinator certification.
  • Assist with recruiting volunteers and promoting the program
  • Preparing tax sites for VITA tax preparation and maintain Quality Site Requirements throughout the season.
  • Managing tax appointment schedule
  • Ensuring IRS Code of Conduct and Confidentiality Regulations are practiced by all volunteers; ensure all volunteers meet the IRS training and documentation requirements; Maintain confidentiality of taxpayer and volunteer information.
  • Provide high-quality tax return preparation to all taxpayers. Accurately prepare taxpayers’ federal, state, and local tax returns based on information provided by taxpayer and answer tax-related questions. Complete property tax, rent, or local services tax rebates when appropriate.
  • Responsible for all electronic return filing procedure within the IRS guidelines; work to resolve any rejected tax returns within IRS guidelines.
  • Performing other duties as assigned by North Hills Community Outreach (NHCO) and the United Way Free Tax Prep Coalition.

Qualifications:

  • Computer proficiency
  • Good verbal and written communication skills, as well as organizational skills; ability to communicate clearly and concisely.
  • Basic understanding of taxes, and a willingness to learn. Tax Preparation experience is a plus.
  • Experience in working with low income individuals and families of diverse backgrounds along with volunteers.
  • Must pass Act 33/34, FBI clearances

Hours: Part time, seasonal minimum of 20 hours a week from mid January – April with training starting in November.

Education: Degree in accounting preferred; will accept four years of directly related experience.

Additional Requirements:

  • Minimum of two evening/week and Saturday mornings during tax season (14-16 week duration). Some training takes place evening & weekends.
  • Normal range of hearing and eyesight to record, prepare and communicate reports
  • Eye-hand coordination and ability to operate calculator, computer keyboard, printer, copier, and other office equipment.

To Apply: Please send cover letter and resume to Jacqlyn Boggs jmboggs@nhco.org

North Hills Community Outreach is an Equal Opportunity Employer

Community Democracy Program Manager

Applications Due by October 15, 2021

About Fair Shake Environmental Legal Services:

Fair Shake Environmental Legal Services is a 501(c)(3) nonprofit law firm that brings decision-making and conflict resolution tools to people in place. Here’s how we do that:

FOSTER EQUAL ACCESS TO ENVIRONMENTAL JUSTICE

By promoting the fair treatment and meaningful involvement of all people, regardless of race, color, national origin, or income in the development, implementation, and enforcement of environmental laws, regulations, and policies; and providing legal representation to allow equal access to the environmental decision-making process and to foster equal protection under the law for the health, preservation and restoration of natural, scenic, historic, and esthetic values of the environment;

PROVIDE EDUCATION IN LEGAL SERVICE ENTREPRENEURSHIP

By educating young attorneys in legal services entrepreneurship and incubating start-up legal services organizations to serve the environmental legal needs of underserved low- and middle-income clients;

SUPPORT COMMUNITY EMPOWERMENT

By empowering communities and stimulating economies in the Appalachian Basin region by providing environmental legal services and counseling to allow the underserved to make decisions about practical and innovative solutions to complex environmental challenges across the region.

THE COMMUNITY DEMOCRACY PROGRAM

Access to democracy is often framed in terms of enfranchisement and disenfranchisement – who has the right to vote, how can that right be exercised, and what forces are at work to support or hinder the exercise of that right. But democracy is not limited to elections. In fact, the work of democracy only really begins after an election is over. Democracy is, in practice, a process. Access to the process of democracy is often framed in terms of organizing and civic engagement – who shows up and how do they shift the balance of power to the interest of the people. Organizing and effective engagement with policymakers is crucial work, and a pre-condition for high-functioning communities. And while individual laws or legal decisions (like permits or re-zoning effort) may change as a result of organizing campaigns, lawyers are often brought in as a resource of last resort. But the law is a fundamental, often underutilized (or misutilized) foundation of our democracy.

Fair Shake lawyers practice a values-based form of lawyering called client-centered counseling. Client-centered counseling is an approach that demands of lawyers not just zealous representation of their clients’ legal objectives, but also requires them to understand and integrate their clients’ non-legal objectives into their work. In addition, in a client-centered counseling model, lawyers must not substitute their own moral judgements for that of their clients, or assume what a client does and does not value. A guiding principle of client-centered counseling is to maximize the autonomy of the client; to guide clients in identifying their own values and objectives and help them to realize these objectives within the lawyer-client relationship and also in the world. Because legal issues do not arise in a vacuum, but rather within the context of the totality of our lives as individuals and as members of a civil society.

The goal of the Community Democracy Project is equal access to environmental justice regardless of economic strength. We hope to help:

  • Build self-empowered communities that have the local governmental structure, ability and resources to advocate for their own vision of growth and health; and
  • Create and strengthen connections among organizations, agencies, communities and advocates to support those visions.

The CDP focuses on local law (townships, villages, municipalities and counties) in the tri-state area of Ohio, WV and Pennsylvania to ensure that communities historically run over by development and infrastructure investment have control over their environmental future. Initially, we will develop a catalog of resources that will work legally for the region and then perform the necessary listening and outreach to develop long-lasting community-driven protections and direct investment in the tri-state region.

While our direct legal services team will provide services to communities within the program, the Program Manager, Program Coordinators and Analysts will engage in outreach to our pilot site selections as well as program design.

Call for Applications for a Program Manager of Our Community Democracy Program:

We’re looking for a candidate who enjoys building programs from initial concept to reality and works well with people from the entire spectrum of socio-economic backgrounds. We’re interested in outgoing, communicative, creative, insightful, well-written and fun professional to manage our Community Democracy Program. While there is no need for the candidate to be licensed to practice law, they need to be willing to work with lawyers, engineers, geologists and ecologists as well as people in poverty and community members taking the brunt of our environmental impacts. The Program Manager will be responsible for developing the CDP’s objectives and strategy as well as assessing its impact. The Program Manager will design the program with the input of the Executive Director and our full direct legal services team and oversee its implementation. Starting with relationship-building in our already-identified target communities, the Program Manager will oversee listening, communications strategy, engagement and, if asked, delivery of CDP services to those communities.

Key Requirements:

  • 3-6 years of program or project management experience;
  • Familiarity with the culture, regions, differences and environmental impacts in Eastern Ohio, Western Pennsylvania and West Virginia
  • A passion for working with people from diverse backgrounds;
  • Strong interpersonal skills and experience building positive, collaborative relationships with colleagues, diverse communities and partners by listening to new ideas, encouraging open dialogue, and inspiring people to work toward common goals;
  • The ability to use both passive and actively listening techniques.

Qualities We’re Looking for in the Community Democracy Program Manager:

  • Consistently demonstrates an interest in ideas and comfort with complexity;
  • Utilizes an enthusiastic, impassioned and patient attitude in everyday interactions;
  • An ability to work through conflicts effectively;
  • The ability to tell a story in writing and visually;
  • Experience compiling and evaluating environmental data;
  • Ability to research and evaluate existing policies and legislation;
  • Experience facilitating civic engagement.

The Program Manager must be willing to work remotely within our service area of Pennsylvania, Ohio and West Virginia and to travel across the Appalachian Basin as needed.

Compensation & Benefits:

Fair Shake offers a competitive non-profit salary commensurate with skills and experience as well as a comprehensive benefits package for full-time employment that includes 20 days paid vacation; medical, dental, disability, and life insurance; and a retirement savings plan.

To Apply:

To apply, please submit via electronic mail by October 15, 2021 a letter of interest and your CV or résumé to:

Emily A. Collins
Executive Director and Managing Attorney
6425 Living Place, Suite 200
Pittsburgh, PA 15206
ecollins@fairshake-els.org

Program Evaluator/Compliance

JOB STATUS: Full-Time, daylight, 40/hours week, 7:30 a.m. – 3:30 p.m.

LOCATION: 131 Pleasant Drive, Aliquippa, PA 15001

JOB DESCRIPTION: BCRC is seeking a Quality Assurance Specialist to design and implement quality-control processes to ensure that BCRC’s programs and services meet regulations and standards. This position reports to the Program Director and collaborates with program managers to develop quality assurance policies and procedures, collect data for analysis by program, department and organization, and produce reports showing compliance and outcome achievement and customer/client satisfaction. This position will also train staff on related quality assurance policies and procedures and will also provide administrative support for the development and implementation of new programs within BCRC.

KEY RESPONSIBILITIES:

Quality Assurance and Compliance

  • Oversee accurate collection and entry of client data into multiple databases. Maintain effective data entry procedures.
  • Train staff on client data collection policies and procedures and new processes and services when needed.
  • Conduct assessments, site visits and desk monitoring reviews of internal programs to verify accuracy of records documenting outcomes, compliance with standards, laws, and regulations, and implementation of policies and procedures; This may include conducting internal case note audits and regular administrative file reviews as well as generating monthly staff level performance metrics.
  • Manage regulatory compliance activities.
  • Review and maintain incident reporting and, in conjunction with program staff, conduct investigation of incidents.
  • Coordinate and participate in all Local, State, and Federal audits.
  • Maintain expert knowledge of new and existing contracts and provide guidance to program staff to ensure contract compliance.
  • Compile monitoring findings, finalize and communicate results and recommendations for improvements to systems, procedures and quality care

Reporting and Performance Evaluation

  • Monitor and analyze data on programmatic goals and outcomes
  • Compile and prepare various status reports for management to analyze trends and make recommendations.
  • Generate and submit reports to internal staff and external stakeholders
  • Report on program evaluation elements by collecting information and reporting to program leadership
  • Conduct program evaluations by utilizing qualitative and quantitative data analysis including the development of data collection instruments such as surveys or focus groups
  • Support program staff in interpreting and using analysis for program improvement

Document Management

  • Manage a system of collecting, revising, and implementing regulations, policies and standard operating procedures for programs
  • Provide training when necessary on universal program policies or procedures and documentation
  • Offer support to program leaders when drafting program manuals/handbooks and guidelines
  • Assist with the creation of universal program forms, templates and miscellaneous documents

Administrative

  • Provide a range of diverse administrative support to directors and managers in effectively delivering services.
  • Provide project management on initiatives and special projects; Support the ramp-up and implementation of new programs

Qualifications:

  • Master’s or Bachelor’s degree from an accredited college/university in human service administration, public policy or a related field, with a minimum of two years of related job function or industry experience in quality assurance, compliance, program evaluation, or program development
  • In-depth strategic thinking and the ability to work in a fast-paced environment
  • Experience with monitoring local, state and federally funded contracts and grants preferred
  • Must be able to analyze problems and perform needs assessments
  • Proficient in data collection, analysis, evaluation and reporting
  • Proficiency with Microsoft Office Suite and Mastery of Microsoft Word and Excel and database systems
  • Must be able to give attention to detail and quality
  • Ability to thrive in an environment that requires flexibility and multi-tasking
  • Excellent time management skills, highly organized and detail- oriented
  • Ability to take initiative and work at a high level of independence

Who is BCRC?

BCRC, Inc. (Beaver County Rehabilitation Center) offers a wide range of services to help people with intellectual, developmental, psychiatric and co-occurring disabilities to secure employment, work toward recovery, achieve increased independence, and participate in their communities. These programs are guided by values of promoting growth and community membership through person-centered, strength-based, innovative approaches.

Although BCRC, Inc. has expanded significantly since its inception in 1962, the agency remains driven by its mission to provide opportunity for growth and independence while respecting the dignity and uniqueness of each individual it serves. Today, BCRC serves hundreds of people and operates out of multiple locations within Beaver County.

Benefits Offered:

  • Health, HRA, Vision, Dental Insurance
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Defined Pension Plan
  • Optional 403(b)
  • Supplemental Insurance (AFLAC)
  • Generous PTO Accrual
  • 11 Paid Holidays

COVID-19 considerations:

BCRC follows CDC guidelines to ensure we are providing the highest level of protection for our community, clients and employees.

Projects & Programs Manager

The Allegheny County Bar Foundation, a downtown Pittsburgh based charitable foundation, is accepting applications for the position of Projects & Programs Manager, an immediate full-time opening.

The ACBA is the driving force in promoting justice for all and improving the community through public service law-related programs in the Pittsburgh region. The Foundation raises, manages and distributes funds, encourages and assists lawyers to provide pro bono legal services, and develops and supports public service initiatives.

This position plans and executes the Foundation’s events and programs and works to achieve annual and long-range funding goals for the organization.

Major duties of the position include:

  • Planning and executing the Foundation’s events, including the annual golf tournament and silent auction, by selecting and negotiating with venues and adhering to event budgets.
  • Working to achieve annual and long-range funding goals through campaigns, programs, sponsorships, and events.
  • Managing Fellows program by assisting with the identification of candidates for recognition, planning annual events, and overseeing donation record keeping.
  • Planning educational programing by assisting with topic and speaker selection.
  • Implementing a comprehensive donor recognition program.

Qualification and Skill Requirements

  • Bachelor’s degree required. Special consideration will be given to candidates with a Juris Doctor degree or who have worked in the legal field.
  • At least 5 years of prior project management experience in a non-profit setting and a successful track record of donor relations and fundraising. Prior supervisory experience is preferred.
  • Excellent organizational skills and the ability to move between and prioritize tasks.
  • Strong professional oral and written communication skills -The Projects and Programs Manager has extensive contact with Bar Association members and the general public and writes letters, articles, and reports regularly.
  • Strong computer skills, with a working knowledge of Microsoft Word and Excel, as well as database experience. Because the position uses both association membership and donation tracking software, the ability to quickly learn new software packages is a must.  Donor software experience is a plus. The ideal candidate should also have prior experience working with social media platforms, including Facebook and Twitter.
  • Financial management, analytical, and problem-solving skills.
  • Ability to solicit, direct, and motivate volunteers.

For more information on the Bar Foundation, please visit www.acbf.org.

Employer is an equal opportunity employer.  For consideration please submit and resume and cover letter. No telephone calls please.

Director of Grantmaking, Program and Community Engagement

Reports to: Vice President Program and Community Engagement
Position Status: Full-Time/Non-Exempt
Salary Range: $105,000 -$110,000

POSITION SUMMARY

The director of grantmaking will have operational responsibility for grant-making activity across several portfolios within the Program department. The Director will join a strong, passionate and diverse team that currently consists of eight staff. This position will be responsible for driving progress toward department grant-making goals using a values and data-driven approach, oversight of existing special initiatives and leading new strategic initiatives in line with The Pittsburgh Foundation’s strategic plan.

The director will support the vice president, Program and Community Engagement to ensure that Program department operations are strong, including budget management, project management, and people management, and that grant-making practice remains relevant, responsive and centers racial justice. The director will also be responsible for managing a responsive and proactive grant-making portfolio that enhances the nonprofit sector’s ability to identify and address in a culturally responsive and comprehensive manner, the human service needs of community members. The director is expected to facilitate collaboration with other departments and thus, will be acquainted with other areas of The Pittsburgh Foundation’s work and operations and engage in cross-organizational strategic discussions.

PRIMARY DUTIES AND RESPONSIBILITIES

Grantmaking

  • Work with the vice president, Program and Community Engagement to assure the development, continuous refinement, periodic reassessment and on-going implementation of a regionally focused discretionary grant-making program that aligns with donor intent and the Foundation’s strategic plan and stated values.
  • Manage a portfolio of grants focused on human service needs of low-income residents, from letter of inquiry to final report.
  • Oversee the implementation of special initiative grant-making programs, working proactively with project teams to monitor and assess impact, manage budgets and identify learnings that can be integrated into other aspects of the department’s work.
  • Support implementation of new grant-making policies, processes and practices to promote effective, equitable and inclusive operations and programs.
  • Support execution of a departmental plan, in alignment with the Foundation’s strategic plan, to resource and strengthen racial justice organizations and ensure the meaningful engagement of Black, Indigenous and other people of color (BIPOC) communities in the development, implementation and evaluation of strategies.
  • Maintain a high level of knowledge and understanding of current community issues to assure that the Foundation’s grantmaking and special initiatives are responsive, inclusive and proactive in addressing those needs.
  • Work with vice president, Program and Community Engagement to design and conduct a cost/benefit analysis for all grant-making initiatives, using direct and indirect costs.

Team Management

  • Serve as an active leader and resource in the department, promoting organizational values and on-going staff development.
  • Coach and supervise program officers, program associates and program assistants, including them in a team approach to planning and implementation.
  • Work with vice president, Program and Community Engagement to create shared venues for department-wide learning about community issues, as well as trends in philanthropy.
  • Facilitate strong staff collaboration across programs and between departments.
  • In collaboration with vice president, HR/chief diversity officer and chief of staff and strategic implementation, assist with/participate in the development of strategy for foundation-wide efforts to embed organizational values into institutional policies and practices, monitor progress and report learnings over time.
  • Work with vice president of Human Resources to ensure effective implementation of hiring practices, organizational policies, staff performance evaluation and professional development planning.

Community Engagement:

  • Work with program staff to determine goals, measures, and implementation of community engagement activities with a focus on strategies that reinforce a “more than money” grant-making model that engages, supports and cultivates the strengths of community-based leaders and organizations, including program co-design, capacity-building and other strategies.
  • Develop and maintain relationships with groups and individuals in the nonprofit, philanthropic, private and public sectors, with an emphasis on growing the Foundation’s network, advancing the Foundation’s strategic priorities and mobilizing/aligning other sources of funding.
  • Develop a plan, in collaboration with the vice president, Program and Community Engagement, to establish and facilitate advisory committees comprised of grantees and other relevant stakeholders to inform, monitor, and evaluate the Foundation’s grant-making strategy.
  • Actively support team-wide efforts to develop new and strengthen existing relationships with local, state, and national organizations, with an emphasis on supporting — and learning from — partner efforts to develop community-driven solutions.

Research and Evaluation

  • Research issues, organizations, and practices to inform and strengthen the Foundation’s knowledge, program design and implementation, processes, and impact.
  • Work with the vice president, Program and Community Engagement and vice president Public Health, Research and Learning to implement a monitoring and evaluation framework to gauge grant-making impact, analyze and synthesize outcome metrics and generate reports on results and lessons learned.

Donor Engagement

  • Support and advance strategic opportunities for collaboration with Development and Donor Services staff to serve donors in meeting their philanthropic goals and advance the Foundation’s strategic priorities.
  • Fully participate in Center for Philanthropy programs to contribute to a culture of excellence in donor education, donor engagement, “co-creation” of giving opportunities and increased alignment between Foundation and donor giving on significant community issues.

Communications

  • Work collaboratively with Communications department to support the development of messaging about the Foundation’s grant-making programs, including changes and updates to the Foundation’s website.

Professional Development

  • Participate in activities of the local and national philanthropic field to enhance the Foundation’s grantmaking, convening and research across grant-making portfolios.
  • Attend regional and national conferences, workshops and meetings to obtain information useful to the development of grant-making strategies to respond to the needs of the arts and culture sector in the region.

Other

  • Work with vice president, Program and Community Engagement to coordinate staff efforts to ensure that the Program and Policy Committee of the Board of Directors is fully informed of and engaged in the Foundation’s grant-making strategy.
  • Other tasks as assigned.

KEY SKILLS AND ABILITIES

  • Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity, equity and inclusion.
  • Commitment to the Foundation’s values of accountability, collaboration, community, racial justice and trust.
  • Exceptional communication, presentation and interpersonal skills, both written and verbal.
  • High level of organizational skills and ability to multitask and meet deadlines under pressure.
  • High levels of accuracy, productivity and initiative.
  • Ability to work independently, exercise sound judgment and solve problems.
  • Thrives within a dynamic team environment.
  • Flexibility in meeting changing demands with the ability to shift between routine tasks and strategic decision-making.
  • Proficiency in Microsoft Office Suite and other business-related applications.
  • Strong technical proficiency and experience with the Blackbaud Suite of Products and the Foundant Grants Management System or similar systems.

QUALIFICATIONS AND EXPERIENCE

  • Bachelor’s degree in a field related to the nonprofit sector/or relevant experience; Master’s degree preferred
  • At least 10 years of experience in the nonprofit/public sector with demonstrated knowledge of public health, human service, social work, education or related fields.
  • At least 5 to 7 years of direct supervisory experience and proven ability to provide constructive feedback and develop staff.
  • A passion for and demonstrated track record of operating within a framework that centers economic and racial equity.
  • Familiarity with, but not necessarily a professional background in, philanthropy and philanthropic processes.
  • Knowledge of the local nonprofit landscape, including understanding of current community needs, as well as emerging grant-making practices that facilitate equitable distribution of financial and non-financial resources.
  • Proven talent in project management, including creating and managing budgets, with a record of success in the development and implementation of strategies to affect change.
  • Proficiency in data-informed decision-making, including the ability to analyze, synthesize, and compare data to answer key evaluation questions, monitor progress toward goals and facilitate process improvement.

TO APPLY

Interested candidates should submit resume and cover letter to jobs@pghfdn.org by Oct. 15.

No phone calls please.

THE PITTSBURGH FOUNDATION IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY, EQUITY AND INCLUSION.

 ABOUT THE PITTSBURGH FOUNDATION

Established in 1945, the community philanthropy for the Pittsburgh region is one of the nation’s oldest community foundations and is the 14th largest of more than 750 similar foundations across the United States. It set a new record for grantmaking, $67 million, in 2020. As a community foundation, its resources comprise endowment funds established by individuals, businesses and organizations with a passion for charitable giving and fulfilling the Foundation’s mission of improving quality of life for all in the region. The Foundation currently manages about 2,500 individual donor funds and, together with its supporting organizations and its affiliate, The Community Foundation of Westmoreland County, has assets of $1.46 billion. Grantmaking benefits a broad spectrum of basic needs and development opportunities within Pittsburgh and beyond. Learn more at www.pittsburghfoundation.org.