Research and Grants Manager

The Research and Grants Manager is a high level leadership position supporting Healthy Start’s research initiatives and grant-funded projects—promoting the organization’s contributions to local and national body of knowledge, research and thought leadership in public health, health equity and maternal and child health. This will include development of new projects, preparation of relevant human subjects protocols (e.g., Institutional Review Board), study design, data collection, analysis, dissemination, researching relevant funding opportunities, and grant preparation and management. The Research and Grants Manager will work under supervision of the CEO and in close coordination with the Director of Strategic Initiatives and the Data, Evaluation and QI Coordinator. The position will require working with multiple programs across the organization and with outside strategic partners to develop and execute research and evaluation plans and protocols, and to manage the successful execution of grant-funded projects.

Duties and Responsibilities

Develop, manage and execute research plans and strategies including but not limited to designing new studies for research and evaluation:

  • Determine the appropriate methodologies and approaches in the study design process.
  • Coordinate research activities including data collection, entry, cleaning, quality checks, management and analysis—including via surveys, focus groups and interviews.
  • Collaborate with the appropriate internal staff and external stakeholders to develop research strategies.
  • Review relevant literature (e.g., peer-review manuscripts, published reports and grey literature).
  • Develop research protocols, tools, interview guides and surveys for data collection.
  • Develop research dissemination plans including written reports/publications and oral presentations.
  • Develop relevant content for grant submissions.
  • Maintain working knowledge at the intersection of public health, health equity and maternal and child health and assist in identifying research gaps and needs for the overall organization.
  • Complete all human subjects training and coordinate submission of reviews by Institutional Review Boards.

Develop and coordinate system for management of grants and grant activity across the organization:

  • Research grant opportunities applicable to the organization’s areas of focus and lead or support proposal research and submission processes.
  • Track all grant activity from identification to application to award to reporting—ensuring clear communication and coordination regarding grant timelines, milestones and deliverables.
  • Support administrative and program staff in collaborating to meet grant timelines, milestones and deliverables.
  • Support program evaluation and grant reporting activities.

Qualifications, Skills and Knowledge Requirements

  • Passion for health equity and maternal and child health.
  • Experience conducting research and working on funded projects related to health equity, social determinants of health and maternal and child health.
  • Working knowledge of local and national organizations focused on Black women’s health, healthy equity, birth equity and reproductive justice; lived experience is a plus.
  • Strong oral, written and technical communication skills. Having published research is a plus.
  • Data analytic skills: data synthesis, descriptive statistics, data visualization, basic modeling.
  • Attention to detail and accuracy.
  • Ability to work independently and manage multiple tasks and projects.
  • Strong interpersonal skills and promoting collaboration across teams and institutions.
  • Ability to analyze and solve issues and problems.
  • Strong organizational and time management abilities.
  • Proficiency using standing computer software tools
  • Proficient with Microsoft Office Suite (e.g., Word, Excel, PowerPoint) and Windows operating systems.
  • Proficient with Survey Tools (e.g., Qualtrics, Survey Monkey) and Quantitative and Qualitative Data Analysis Software (e.g., SAS, Stata, NVivo).
  • Experience with Citation Software (e.g, Endnote), Search Engines (e.g., PubMed), and Project Management Software is a plus.
  • Master’s degree with at least 3 years of relevant experience in research, evaluation and coordination; PhD or PhD candidacy preferred.

Supervisory Relationship

This position will work under a high level of independence, under the direction of the CEO and in collaboration with the Director of Strategic Initiatives and the Data, Evaluation and QI Coordinator.

Physical Demands

**During the pandemic, this position will primarily operate remotely.

  • The work performed is 80% office work requiring sitting, typing and answering phones, with occasional light lifting, carrying, stooping, standing, bending, walking and filing.
  • Intense mental, visual and aural attention is required as the work involves responding to requests, planning or performing work that is at times, can be fast-paced.
  • The other 20% of the position is conducted in the field.  Candidate must possess the ability to work at locales outside of the office environment.
  • Out of town and overnight travel is also required on occasion.

Compensation: $60K – $70K annual commensurate with experience, with full benefits package. Position is classified as FLSA exempt.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Submit resume and cover letter by December 28 to:

Jada Shirriel, Chief Executive Officer at jshirriel@hsipgh.org

Use subject line: RESEARCH AND GRANTS MANAGER APPLICANT

No calls, please.

Planning Analyst

The Planning Analyst will work on the Planning and Innovation team, which is part of the Office of Analytics, Technology and Planning (ATP), Allegheny County Department of Human Services.  The department’s mission is to improve the health and well-being of the county’s most vulnerable residents.  ATP supports this mission by providing information that supports good decision-making in human services by researching, collecting and analyzing information that supports local leaders in designing effective ways of providing services and improving program quality, including enhancing clients’ experiences with programs and services.

The Planning and Innovation team at ATP is responsible for developing DHS’s strategic plan with senior leaders and aligning those priorities with spending decisions, as well as legislative and policy actions.  The team spurs innovation and improvement by researching best practices and working with program offices to design better programs and systems, including securing additional funding through developing and writing grant applications and supporting program offices in procuring and implementing new services and process changes. Planning and Innovation team members are results-focused and have a rare set of skills—they can plan, write, analyze, organize, and coordinate projects. They also are highly-adaptable and collaborative. Additional responsibilities will include:

  • Organizing and conducting internal and community planning processes that challenge DHS to use its resources to achieve highest-level of impact on health and well-being of people who are most vulnerable.
  • Preparing written plans with clear, measurable outcomes and that integrate programs and meet government requirements.
  • Organizing and conducting thorough analyses of program and systems processes and outcomes.
  • Researching and writing grant applications for government and foundation funding to support innovation.
  • Researching and writing program evaluations and reports.
  • Supporting the development and implementation of quality improvement strategies with programs.
  • Working with program staff to design new programs and redesign existing ones, to meet specific goals and objectives.
  • Researching health and human services issues and developing well-argued recommendations for action.

Strategic Planning:

  • Conducting the research and analysis of community needs and opportunities, with a client-centered approach.
  • Analyzing gaps in services, performance, and service delivery approach, using quantitative and qualitative information.
  • Facilitating planning that engages stakeholders and uses data and other information for decision-making.
  • Researching and organizing planning options aligned with revenue sources.
  • Framing decisions clearly for leadership and facilitates discussions to arrive at decisions.
  • Outlining and writing plans that align with available resources.
  • Writing and submitting detailed plans and reports to funding sources.

Developing and planning quality programming for DHS clients—at the request of program offices (e.g., Children, Youth and Families) and other key stakeholders.

  • Researching best practices and gathering data to develop well-informed strategic recommendations to program office leadership:
  • Designing new programs.
  • Redesigning existing programs and systems, considering best practices and current results.
  • Pulling together a team to write formal procurement documents.
  • Coordinating projects during their initial implementation and supports the transition of the initiative to a permanent program leader.
  • Writing grant applications to acquire funding for innovative demonstration programs.
  • Writing annual plans/reports to the state and federal governments and foundations.
  • Using research and analysis to examine business processes and recommending how to improve the ways DHS delivers services to people in the community.
  • Conducting program reviews, descriptions, and evaluations.
  • Developing innovative approaches to solving important problems in human services delivery.

Knowledge, Skills and Abilities:

  • Ability to clearly communicate (written/verbal) with diverse audiences and to work in teams; sensitive to cultural diversity in the workplace and toward clients.
  • Strong analytical skills, as well fiscal management/budgeting skills.
  • Ability to deliver high-quality work products with limited levels of supervision, within required time frames, using a very collaborative approach.
  • High degree of skill in analyzing data and information from various sources and in forming and substantiating recommendations for action.
  • Ability to maintain a high degree of flexibility while consistently focusing on the organization’s mission and high standards.
  • Willingness and ability to learn and respond quickly on subject areas within the health and human services field.
  • Ability to listen to and respect people with varied experiences.
  • Ability to facilitate agreements that serve the residents of Allegheny County.
  • Ability to clearly and persuasively present information, including presentations of data to stakeholder groups, internal and external to DHS.
  • Ability to see how programs fit within the broader aims of Allegheny County DHS,
    Skilled in public speaking.
  • Able to thrive in an environment that requires flexibility and multi-tasking.
  • Able to sit at a computer for long periods (2 plus hours) and traverse the building carrying up to 10 pounds (files, books, etc.).
  • Has both available and consistent access to reliable transportation and is able to navigate in the community for work-related assignments.

Education/Experience Requirements:

Bachelor’s degree from an accredited college/university in a related field, plus 2 years of previous experience working in program planning or program development.

-OR-

Any equivalent combination of education and experience which meets the required knowledge, skills and abilities.

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it is small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

  • It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  • It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

 “DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.” 

-From the organization’s statement on Equity and Inclusion

 

AN EQUAL OPPORTUNITY EMPLOYER – M/F/V/D

Partner Network Excellence Academy Educator (Technology Training & Technical Assistance)

As a member of the Partner Excellence Academy team, the educator will concentrate on providing technology training and technical assistance to the Food Bank’s partner network.  The educator will execute an implementation plan that will enable food pantries and partners in the Food Bank’s network to utilize the Link2Feed service insight system.  The educator will facilitate the transition to Salesforce as a platform for compliance tracking and data storage and support the compliance team by designing and implementing training that will enable agencies to ensure compliance with the Food Bank’s standards, policies and procedures.  The educator will provide technical support, advice, and assistance to network partners to ensure successful and sustained adaptation to software and systems utilized by the Food Bank.

Key Responsibilities:

  • Link2Feed Implementation and Management
  • Continue and adjust the current implementation plan so that it aligns with our strategic goals.
  • Coordinate data transfers from other client record management systems.
  • Update and distribute training materials to food pantries and PDO network.
  • Support and encourage pantries, and other partners as needed, as they transition to Link2Feed, ensuring a smooth process.
  • Conduct remote and in-person trainings for Link2Feed. Work with pantries and partners to get comfortable with remote training.
  • Schedule and conduct training sessions with food pantries and PDO network.
  • Develop and administer surveys through the Link2Feed software, when applicable.
  • Track and evaluate service trends.
  • Identify opportunities for pantries to purchase internet affordably.

Salesforce Implementation and Management

  • Coordinate implementation of electronic monitoring and compliance tracking into Salesforce for statistics, food safety, membership renewal and special projects as needed (i.e. annual KDKA gift cards).
  • Collaborate with the IT and PMO team to refine the agency-facing portal.
  • Conduct internal training for Food Bank staff on Salesforce.

Training Development and Evaluation

  • Evaluate and improve current training including food safety and civil rights.
  • Collaborate with compliance coordinators to identify, design and implement new training opportunities that will strengthen the technology skills of network partners.
  • Incorporate trainings into the Partner Network Excellence Academy and evaluate opportunities for additional access, such as webinars.
  • Collaborate with Partner Network Excellence Academy team to develop trainings that feed into the larger curriculum goals and structure.
  • Collaborate with Manager of Partner Network Excellence on an evaluation tool for determining the effectiveness of current training process, especially with regard to remote training.
  • Identify new distance learning tools and methods and make recommendations to the team about their possible use.

Technical Assistance

  • Respond to partner network inquiries and assist in troubleshooting and resolving challenges.
  • Work with the IT and PMO team to resolve technical issues related to equipment and software programs.
  • Maintain a working log that documents technical assistance provided to partners.

General Support

  • Gather and disseminate network statistics and agency performance reports.
  • Support core functions of team as needed.
  •  Maintain positive rapport with team members, colleagues and partners.
  • Provide support to Compassion Corner, emergency food assistance to individuals, as needed and directed by the Manager or Director.
  • Provide content for Network News, a quarterly newsletter for Food Bank members and partners.
  • Respect the geographic and cultural diversity of network members and their participants by becoming familiar with customs and behaviors in various locations.
  • Promote practices that support diversity, inclusion, and cultural competence.
  • Perform other duties as assigned by management.

Qualifications

  • Salesforce experience strongly preferred.
  • Bachelor’s Degree or equivalent experience in a related field.
  • A minimum of three years of programmatic and training experience in a related field.
  • Demonstrated analytical and problem-solving skills resulting in positive outcomes.
  • Ability to work strategically, collaboratively, and effectively with staff members required. Possess an attitude of and appreciation for collaboration.
  • High quality customer service skills with an ability to exhibit objectivity, calmness and helpfulness especially in stressful situations.
  • Excellent written and verbal communication skills, to include professional letter-writing and report preparation. Ability to make presentations and develop and deliver information to a variety of audiences in a variety of ways. Strong interpersonal skills with the ability to effectively communicate complex information in an appropriate manner.
  • Ability, experience and willingness to work with diverse populations.
  • Possess attention to detail and follow through on tasks. Demonstrated organization and time-management skills. Proven ability to multi-task, prioritize workload and meet goals.
  • Prior experience and proficiency in Microsoft Office, including Word, Excel and PowerPoint.
  • Willingness to travel and work evenings and weekends as required.

Certificates: Act 33 & 34 Clearances

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Child Nutrition Programs Supervisor

The Child Nutrition Programs Supervisor coordinates the administrative and programmatic work of the Food Bank as it acts as a Sponsor of the USDA and PA Department of Education (PDE) administered Child and Adult Care Food Program (CACFP) and the Summer Food Service Program (SFSP). The Supervisor assists the Manager to oversee the implementation of activities related to these Programs to deliver excellent service to our partner sites and ensure compliance with Program regulations.  He/she works as a member of a team to achieve the goals of the Child Nutrition Team and the strategic plan of Greater Pittsburgh Community Food Bank.

Duties and Responsibilities:

  • Supervise two permanent Child Nutrition Programs support staff and 4-5 temporary summer staff, providing them with day-to-day problem-solving support
  • Work with all staff supporting CACFP and SFSP sponsored programs to effectively prioritize and address issues as they arise
  • Provide oversight of the onboarding process for partnering organizations serving food to kids
  • Design and implement training that utilizes adult learning principles with staff at sites where food is served
  • Problem solve issues related to program implementation, working closely with community partners while keeping the Manager informed
  • Oversee process for monitoring sites as well as supervising staff and volunteers who monitor sites
  • Monitor program components to ensure they comply with state and USDA regulations.  These include but are not limited to reviewing menus, verifying accurate record keeping, and completing meal reimbursement claims
  • Assist in development of policies and procedures for program sites
  • Oversee menu development and communication with SFSP and CACFP food vendors
  • Design and use methods that encourage program stakeholders to have input into program implementation
  • Respect the geographic and cultural diversity of network members and their participants by becoming familiar with customs and behaviors in various locations
  • Promote practices that support diversity, inclusion, and cultural competence
  • Deliver presentations to a variety of audiences to educate about the CACFP and SFSP
  • Assist the Manager or other Food Bank personnel in gathering information for Food Bank grant proposals and reports
  • Work closely with the Child Nutrition Programs Coordinator and Child Nutrition Programs Compliance Assistant to ensure that all record keeping is accurate and submitted by deadlines
  • Coordinate work closely with the Child Nutrition Outreach Team for site recruitment and outreach support
  • Carry out additional responsibilities as determined by the Director and Manager of Child Nutrition Programs

Qualifications:

  • Must possess a Bachelors’ degree or equivalent experience
  • Have a minimum of two years of experience working with social or human service organizations
  • Demonstrate an excellent level of attention to detail and follow through on tasks
  • Possess an attitude of collaboration and a genuine joy for working with community organizations
  • Demonstrate an ability to solve problems creatively
  • Demonstrate an ability to work with people from diverse social and ethnic backgrounds
  • Possess excellent computer skills and comfort with learning new technology
  • Be able to publicly speak and develop presentations that deliver information to a variety of audiences
  • Have the ability to work independently or also as part of a team
  • Possess the highest quality customer service skills (exhibit objectivity, calmness, helpfulness, empathy)
  • Be available to work evening and weekends as needed during a 40 hour work week
  • Must possess a vehicle and valid Pennsylvania Driver’s license.  Work travel is reimbursed at the federal reimbursement rate.

Certificates: PA State Police Background clearance, PA Child Abuse History Clearance, Federal Criminal History Record Information (FBI Report)

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Senior Director of Research

Background

Candid is looking for an outstanding researcher to lead our efforts to find meaning in data about the social sector.  The Senior Director of Research will manage Candid’s research team, oversee our analytical strategy, guide the execution of research projects based on the billions of pieces of data in our databases, and build learning partnerships with colleagues around the world.

See the world. Make it better.

On February 1, 2019 Foundation Center and GuideStar joined forces to become Candid, a 501c3 nonprofit organization. Candid connects people who want to change the world to the resources they need to do it.

Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Through research, collaboration, and training, Candid connects people who want to change the world to the resources they need to do it. Candid’s data tools on nonprofits, foundations, and grants are the most comprehensive in the world.

Candid’s vision is an ambitious one. But we know that when we make investments in our talent, it translates to more access and better knowledge for those working for social good around the world.

Position: SeniorDirector of Research
Reporting to: ExecutiveVice President
Supervises: Director of Research and Director of Research Standards

Location: Flexible, with preference given to candidates located in cities where Candid has a larger staff base (Atlanta, Cleveland, New York City, Oakland, Washington D.C., and Williamsburg, VA)

Position Summary

The Insights Division finds meaning in Candid’s data. The Senior Director of Research is responsible for executing Candid’s research agenda and managing the day-to-day operations of the Insights Division.

Responsibilities

  • Help establish, evolve, and execute Candid’s research strategy and agenda.
  • Oversee the operations of Candid’s research team: management, hiring, budgeting, and project management.
  • Serve as product owner and liaison for select research and partnership projects, from conceptualization/design, implementation, analysis, writing, and reporting.
  • Design and provide consultation for research projects that apply valid scientific techniques and statistical methods in order to answer questions about the social sector and identify new patterns and relationships.
  • Work with the team to ensure strong systems for grants and contract management, project design and completion.
  • Build strong working relationships with teams across Candid—Networks, Data Services, Products, etc.—to advance research goals and improve the quality and relevance of Candid data, products, and services.
  • Support partners around the globe seeking Candid’s analytical assistance with research across a range of social sector issues. Develop and build collaborative partnerships as needed for data collection, analysis, and distribution.
  • Work with Communications and Development staff to develop and execute strategies for promoting and disseminating findings and outcomes of research for use by non-researchers working to create change, including through data visualization and other accessible media.
  • Represent Candid on national and international committees and at conferences, webinars, and other events.
  • Publish and develop white papers and other thought pieces around key topics and issues independently and/or in partnership with other influential sector leaders.
  • Travel nationally and internationally, as needed.

Qualifications

  • Training in quantitative social science research methodology (e.g., statistics, survey research, or other methodologies.) Doctoral degree preferred but not required.
  • Knowledge of social sector’s use of data, as well familiarity with related challenges, trends, and opportunities.
  • Passion for the use of data, research, and technology to improve knowledge about and the practices of the social sector.
  • Demonstrated understanding, commitment, and openness to equity principles in research.
  • Excellent writing, analytical, and verbal presentation skills.
  • Strong team management, mentorship, planning, organizing, and budgeting skills, and a commitment to collaboration and accountability.
  • Ten years of experience in or work with the social sector preferred, with a track record that demonstrates initiative, creative problem solving, sound judgment, and follow-through.
  • Proficiency with the Microsoft Office suite is assumed.  Experience with analytical/research tools preferred (SQL, SAS, R, Python). Proficiency with data visualization tools, web design, and GIS is a plus. Knowledge of Agile and/or user experience methodologies preferred.
  • Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
  • Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive.
  • Willingness to perform other duties and special projects as needed/requested.

How to Apply

Please email your resume and cover letter to careers@candid.org. Please put the title of the position you are applying for in the subject line. Your application will only be considered if all instructions above are met.

We offer a competitive salary and excellent benefits. Due to the high volume of applicants we typically receive, we regret that we can only contact candidates that we would like to interview.

For more information on positions available at Candid, please visit our website: https://candid.org/about/work-at-candid

Candid is an EO/AA/VET/DISABLED Employer.

We are committed to diversity, equity, and inclusion and especially encourage members of underrepresented communities to apply.

Analyst

We are seeking an Analyst with an interest in human service programs and/or quality improvement programs. The Analyst must be able to work both independently as well as part of a team in conducting quality and outcome analysis to unify and coordinate quality service provision across one or more program offices of the Allegheny County Department of Human Services (DHS), and may also conduct research and analysis related to other program areas with which DHS interacts (e.g., public education, health, criminal justice).  DHS’s program offices include Behavioral Health, Intellectual Disability, Area Agency on Aging, Community Services and Children, Youth and Families. Additional responsibilities will include:

  • Processing and analyzing quantitative and qualitative data to support the daily operational data needs of DHS; a focus on client service data and quick turnaround response to requests from DHS staff/administration and outside entities is a large part of the job. While the Analyst is not required to be an expert in all statistical tests and methods, Incumbent is expected to recognize his/her particular expertise in data analysis and to seek other expert opinions whenever appropriate.
  • Extracting and analyzing quantitative and qualitative data to support the daily operational data needs of DHS.
  • Developing an understanding of DHS’s services and systems, in order to promote the effective use of data for decision-making through insightful analysis.
  • Sharing knowledge and findings through effective verbal and written presentations, to internal and to external stakeholders.
  • Assisting in the development and design of research studies to evaluate human service programs administered by DHS. Studies may focus upon particular programs, cross-system service utilization or particular consumer groups or service needs. This work may include cleaning and analysis; performing literature reviews; obtaining secondary data sources; and gathering input from a diverse group of stakeholders.
  • Serving as a bridge between application developer, leadership and end-users to ensure that the data stored and retrieved from the system meet the research and operational needs of DHS.
  • Querying databases to answer ad hoc requests to support program offices.
  • Creating dashboards and data visualizations using Tableau software.
  • Supporting the development and implementation of quality improvement strategies for DHS.
  • Assisting in the development and implementation of DHS’s research agenda.

 

Knowledge, Skills and Abilities:

  • Demonstrated interest in public service and research.
  • Proficient in Microsoft Suite, specifically Excel and PowerPoint.
  • Experience querying relational databases with SQL.
  • Experience with data visualization (Tableau preferred).
  • Experience with R or Python (or other programming languages).
  • Experience mapping in ArcGIS or R.
  • Experience working with both technical and non-technical teams.
  • Ability to embrace and operationalize DHS’s mission and guiding principles in work practices and deliverables.
  • Experience working with a variety of information systems and data files, including large and complex files and transforming raw data into finished products.
  • Ability to think critically and effectively communicate results to a diverse audience.
  • Strong time management and prioritization abilities so as to respond quickly to requests from DHS staff/administration and outside entities.
  • Attention to detail and quality.
  • Ability to interact professionally with DHS and provider staff, consumers and general public.
  • Ability to take initiative and work with a high level of independence.
  • Able to thrive in an environment that requires flexibility and multi-tasking.
  • Able to sit at a computer for long periods (2 plus hours) and traverse the building carrying up to 10 pounds (files, books, etc.).
  • Has both available and consistent access to reliable transportation and is able to navigate in the community for work-related assignments, as needed.

 

Education/Experience Requirements:

Master’s degree from an accredited college/university in public policy or a quantitative field and experience with data visualization also preferred.

-OR-

Bachelor’s degree from an accredited college/university in a related field, plus 2 years of previous relevant experience.

 

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it’s small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

  •  It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  •  It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

“DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.”

-From the organization’s statement on Equity and Inclusion

 

AN EQUAL OPPORTUNITY EMPLOYER – M/F/V/D

Distributions Coordinator

Distribution Coordinators are responsible for the planning and implementation of Food Bank distribution programs. These programs include, but are not limited to: Produce to People, Military Share, and Drive –thru distributions.  Distribution coordinators will work with the Distributions Manager to generate goals for increasing efficiency and output of current distributions, as well as operationalizing new distributions in line with the organizations strategic plan. Ideally, a Distributions Coordinator has passion for the organizations mission of eliminating hunger in Southwestern Pennsylvania, an ability to cultivate strong working relationships with both internal and external stakeholders, and can problem solve in real time onsite at distributions. Coordinators will work collaboratively across departments to enhance the Food Bank’s distribution programs.

Duties and Responsibilities:

  • Plan and order items to be distributed at distributions based on estimated numbers of households expected at sites and product available.
  • Work with Operations, Community Engagement, and other departments to ensure the safe and efficient output of food during distributions events. Coordinators will engage with customers, volunteers, and other Food Bank staff to ensure a successful distribution.
  • Provide exemplary levels of customer service at all distribution events.
  • Work with the Distributions Manager to identify creative and efficient mechanisms to increase the output of Distribution programs to help reach the goals laid out in the strategic plan. These include: Increasing meal output via existing distributions. Commencing large-scale distributions in counties that currently lack one. Working to create more equity around the level of service offered to distributions program recipients.
  • Confirm distribution site availability and most efficient setup: Maintain relationships with host sites to ensure sustained participation. Serve as steward for community sites, ensuring we leave them as good or better than we find them. Identify and address immediately any safety concerns with sites.
  • Upon return to warehouse, oversee proper unloading of trucks, weighing and recording of returned product, restocking of product and supplies, and cleanup of dock area.
  • Abide by expectations set by the Distributions Manager and Director of Innovation and Distributions Programs

Qualifications:

  • Bachelor’s Degree, or equivalent combination of education and experience.
  • Experience with Microsoft Office and and Google Apps.
  • Prefer experience with CRM software and inventory systems.
  • Previous leadership or coordinating experience preferred.
  • Knowledge of and experience with operating warehouse equipment (i.e. motorized pallet jack, pump jack) preferred;
  • Valid driver’s license required.
  • Passing Act 33/34 Clearances

Certificates and Licenses:

  • Must be completed within 90 days of employment:
  • Safe Food Handling Certification
  • First Aid/CPR Certifications

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

2-1-1 Lead Database Coordinator

Position Summary:

The United Way of Southwestern Pennsylvania is seeking a 2-1-1 Lead Database Coordinator for our Northwest, Southwest and Southeast regions, an exciting initiative that links thirty counties in the Pennsylvania with easily accessible and accurate information about community resources.  2-1-1 is a nationally recognized, easy to remember phone number that is currently available to 94% of the American public. This service provides an efficient connection between people seeking assistance with available local health and human service resources.

The 2-1-1 Lead Database Coordinator will focus on ensuring that the data available for the project is as up-to-date and accurate as possible, is representative of all of the counties being served, and is in compliance with National Alliance of Information and Referral Systems (AIRS) and PA 2-1-1 standards.  The 2-1-1 Lead Database Coordinator will also be responsible for organizing community awareness events, management of 2-1-1 social media efforts, overall 2-1-1 website management and maintenance, tracking grant reporting and data compliance, as well as managing overall updates in the system, raising community awareness of 2-1-1, and promoting collaboration among agencies at all times.

Required Skills:

  • Excellent communication, writing, and editing skills
  • Superior organizational and record-keeping skills; detail-oriented
  • Computer skills – must be extremely proficient in Excel, Word, Access and experienced with social media
  • A team player capable and willing to support all aspects and jobs required for a successful organization
  • Must have a passion for improving access to information
  • Ability to manage priorities and to meet deadlines in a fast-paced environment

Required Education and Experience:

  • Bachelor’s degree in Human Services or Technology/Database-related field preferred.
  • Demonstrated experience with databases and the Microsoft Office Suite, with specific concentration on Excel and Word.
  • Experience in indexing/abstracting or classification of data strongly preferred.
  • CRS Certification strongly preferred.

Salary:

$17-19 per hour depending upon education and experience

Work Hours:

Monday through Friday  8:30 am -5:00 pm with some flexibility

Status:

Successful candidate will start on a temporary basis for at least six months, with the possibility of becoming a permanent employee based on performance and operational needs.

To Apply:

Send your resume and cover letter to info@pa211sw.org with “Database Coordinator” in the subject line. Your email and associated documents should demonstrate your written communication skills and attention to detail.

Child Nutrition Outreach Coordinator – Allegheny County

The Child Nutrition Outreach Coordinator develops and implements an outreach plan to increase capacity and participation in a number of Child Nutrition programs, including the Summer Food Service Program (SFSP) and the National School Breakfast Program (SBP) in Allegheny County. Additionally, the Coordinator is responsible for providing support and best practices to community stakeholders who are implementing these types of food assistance programs.   The Coordinator works as a member of a team to achieve the goals of the Child Nutrition Team and the strategic plan of Greater Pittsburgh Community Food Bank.

Duties and Responsibilities: 

  • Identify and recruit partner organizations and bring them together to formulate a county plan to increase participation in the SFSP
  • Initiate and maintain strong partnering relationships with stakeholders who have an interest in federal child nutrition programs and food insecurity more generally
  • Assist partners in identifying and overcoming barriers to securing sponsors and increasing sites for federal child nutrition programs
  • Communicate with school staff about strategies for increasing participation in the SBP and engaging in other programs addressing childhood hunger in their communities
  • Learn about best practices from programs throughout the U.S. and share them with our network of partners
  • Deliver presentations to a variety of audiences to educate them about food insecurity and the role child nutrition programs play in alleviation of hunger
  • Work towards benchmarks of increasing participation in the SFSP and SBP and engagement of partners in other food assistance programs
  • Advocate for improvements in the SFSP and SBP on state and federal levels
  • Assist in gathering information for grant reports and proposals that support child nutrition work
  • Support the Child Nutrition Programs management in coordinating team projects
  • Facilitate team projects and support information gathering from community partners to inform program evaluations and needs assessments
  • Collaborate with the Food Bank’s Information Technology and Development Teams to collect and analyze data for evaluation and prepare periodic written reports
  • Additional responsibilities as determined by the Child Nutrition Outreach Supervisor and Manager of Child Nutrition Programs

Qualifications: 

  • Must possess a Bachelors’ degree or equivalent experience
  • Have a minimum of two years of experience working with social or human service organizations
  • Ability to work with people from diverse social and ethnic backgrounds
  • Ability to make presentations and develop and deliver information to a variety of audiences
  • Ability to work independently and as part of a team
  • Possess an attitude of collaboration for working with community organizations and schools
  • High quality customer service skills
  • Attention to detail and follows through on tasks
  • Excellent computer skills required and comfort with learning new technology
  • Available to work evenings and weekends as needed during a 40-hour work week
  • Automobile and valid Pennsylvania Driver’s license are required.  Work related travel is reimbursed at the federal reimbursement rate.

Certificates: Hiring is contingent on candidate passing the following clearances that are paid for by the Food Bank: PA State Police Background clearance, PA Child Abuse History Clearance, Federal Criminal History Record Information (FBI Report)

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Manager of Partner Network Excellence

Highly energetic and positive professional with a track record of educating adult learners of all ages and skill-levels. Will demonstrate empathetic disposition and perseverance, and respect for neighbors in need whom we serve. The incumbent should demonstrate passion for social services, provide outstanding customer service, and be able to build relationships with internal and external customers.

This position is responsible for creating an annual, formal, comprehensive course curriculum for adult learners to increase the learning and skills of food pantry staff and volunteers to best distribute food and meet the needs of communities and individuals in need. The incumbent will create a course curriculum of educational offerings that provide at least monthly educational offerings via webinars, group meetings (live or online), multi-day seminars, conferences, etc. to target audiences.

Key Responsibilities:

  • Plan coursework and curriculum based on topics most relevant to the Food Bank and in response to the learning needs of multi-skill level adult learners.
  • Maintain positive rapport with team members, colleagues and partners, and glean insights from them to shape course curriculum development.
  • Develop and manage monthly and annual training calendars.
  • Identify and secure subject matter experts to deliver course instruction.
  • Create an effective learning environment through a variety of instructional methods.
  • Develop and measure learning outcomes to track success.
  • Develop assessment of learning outcomes for use in program reviews and curriculum revision.
  • Maintain positive rapport with team members, colleagues and partners.
  • Respect the geographic and cultural diversity of network members and their participants by becoming familiar with customs and behaviors in various locations.
  • Collaborate in the development of programmatic promotional materials.
  • Perform other duties as assigned by management.

Qualifications:

  • The ideal candidate will be highly motivated to educate adult learners and committed to viewing the problem of hunger in a holistic context, including considerations of public health, social justice, diversity, equity and the cultural importance of food.
  • Bachelor’s Degree in Education or relevant field.
  • Demonstrated experience in planning and developing course curriculum for adult learners.
  • Minimum 5 years of demonstrated experience educating adult learners.
  • Minimum 3 years of demonstrated experience managing a high-functioning team.
  • Registered dietician license preferred, but coursework completion in food and nutrition sciences plus community nutrition is acceptable.
  • Strong decision-making and judgment capabilities.
  • Ability to patiently instruct others.
  • Ability to think critically, identify and solve complex problems.
  • Possess social perceptiveness – the awareness of the reactions of others and understanding those reactions
  • Effective writing, speaking and active-listening skills
  • Ability, experience and willingness to respectfully work with diverse populations.
  • Demonstrated organization and time-management skills.
  • Proven ability to multi-task, prioritize workload and meet goals in a fast-paced work environment.
  • Proficiency in and prior experience working with Microsoft Office, including Word, Excel, Outlook and PowerPoint required.
  • Proficiency in and prior experience working with SharePoint, Microsoft Teams, and Salesforce preferred.
  • Ability to work strategically and effectively with multiple team members required.
  • Willingness and ability to travel and work evenings/weekends as required.
  • Current and/or ability to obtain safe food handling certification within 60 days of hire.

Certificates: Hiring is contingent on candidate passing the following clearances that are paid for by the Food Bank: Act 33 & Act 34 Clearances

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.