Summer 2021 Internships

Founded in 2017, Hello Neighbor works to improve the lives of recently resettled refugee families by matching them with dedicated neighbors to guide and support them in their new lives. In that time we’ve supported over 500 people from 15 countries of origin. We’ve expanded from our mentorship program to now include family service programs including support for new and expectant moms and their babies, remote learning support, a food social enterprise, direct services and distributions supporting families’ needs, and a national program supporting other refugee and immigrant nonprofits around the country. It’s a great time to join Hello Neighbor!

Read more about our mission, vision and core values.

Hello Neighbor is currently hiring for three summer internships (these can be paid or for credit):

  • National Network & Advocacy Intern (Pittsburgh, PA or remote)
  • Family Services Intern (Pittsburgh, PA)
  • Marketing Intern (Pittsburgh, PA)

National Network & Advocacy Intern (Location: Pittsburgh, PA or remote)

The Network & Advocacy Intern will work directly with the National Program Manager to support the growth of the Hello Neighbor Network, a coalition of like-minded community-based refugee and immigrant support nonprofits from around the country who have joined together to share best practices and learn from each other. This is a Leadership Fellowship to Membership pipeline for nonprofit organizational leaders. The Hello Neighbor Network is geared toward small-to-medium nonprofits whose leaders are poised for high-growth potential. Our goal is that this Network will have a significant impact on participants who will positively impact the communities they serve.

Your strong programmatic, advocacy, and communication skills will help deliver on our strategic goals and continued growth.

Key Responsibilities:

  • Writing newsletter content highlighting the latest in news, advocacy, and best practices for refugee and immigrant support nonprofits
  • Writing articles for the Hello Neighbor Network Medium publication
  • Providing summaries of top headlines to Hello Neighbor team and Network on national policy and best practice as well as conducting research on potential funding sources and conferences for the Network
  • Support the regrant process to provide funding to member organizations
  • Support monthly professional development sessions for Network members and help collect feedback from sessions
  • Creating and co-creating policy and best practice briefs that can be shared by the Network
  • Supporting a national research study on racial equity education for refugees and immigrants in the U.S.
  • Providing administrative support as needed with our database system, communications, and other needs as they arise

Family Services Intern (Location: Pittsburgh, PA)

The Family Services Intern will work directly with Hello Neighbor’s Family Services team, including our Family Services Manager, Direct Services Coordinator, Youth Development Program Coordinator, and Mom-to-Mom Support Coordinator to support the growth and operations of Hello Neighbor’s Family Services Programs. Our Family Services programs – Family Mentorship, Study Buddy, Smart Start, and Direct Services – support refugee and immigrant families, youth, and moms and babies as they rebuild their lives in Pittsburgh.

Your strong programmatic, communication, and organization skills will help support our strategic goals and continued growth.

Key Responsibilities:

  • Creating and updating policy reports about the cultures of the families we serve
  • Conducting research and updating organizational and program-specific talking points
  • Creating marketing and recruitment materials for Family Services programs
  • Supporting volunteer record upkeep and organization
  • Providing administrative support as needed with our database and case notes system, communications, and other needs as they arise
  • Providing recruitment support for the launch of the Fall 2021 Study Buddy program and as-needed for additional Family Services programs

Marketing Intern (Location: Pittsburgh, PA)

The Marketing Intern will work directly with Hello Neighbor’s Marketing team, including our Marketing and Development Manager and Marketing and Outreach Assistant to support the marketing, branding, storytelling, and outreach efforts of Hello Neighbor. The Hello Neighbor Marketing team is committed to engaging with our community and online audience as much as possible and establishing brand awareness of Hello Neighbor through our core value of Dignified Storytelling. We do this though our social media channels, blog, newsletter, print and other forms of media.

Your creative storytelling, communication, and multimedia skills will help amplify our message and elevate refugee and immigrant stories.

Key Responsibilities:

  • Support the creation and organization of marketing materials for Hello Neighbor
  • Create content to share on our blog, social media, and newsletter.
  • Organize Hello Neighbor digital photo assets by creating a clear and easy-to-navigate photo library for team use.
  • Write weekly content for the Hello Neighbor blog; pitch ideas for series and stand alone content
  • Capture photo/video needs for all Hello Neighbor programs and general marketing
  • Brainstorm and execute on video series ideas (storytelling, advocacy, educational) to increase content and traffic on our YouTube channel and cross-post on digital platforms.
  • Assist Marketing and Development Manager in community outreach efforts by contacting or visiting local businesses to promote Hello Neighbor and secure local partnerships
  • Be on site at events for content capture and go on location to capture interviews as well as photo/video assets to accompany stories.

You must have day-time and weekend availability to attend events and capture photo/video needs. You will report directly to the Development and Marketing Manager and must be located in the Greater Pittsburgh Area.

***

About You:

  • Graduate student (preferred) or undergraduate student
  • Good report writing and research skills with good interpersonal skills
  • Detail-oriented
  • Must be highly computer literate
  • Is an enthusiastic professional, who is comfortable speaking in public and is able to build relationships with internal stakeholders
  • Values and practices cultural humility
  • Has a passion for supporting refugees and immigrants
  • Is excited to grow in a fast-moving startup environment

Why It’s Great to Work At Hello Neighbor:

  • We are doing innovative work supporting refugees and immigrants
  • We are building a diverse and multicultural community and workplace
  • You will learn a lot and develop new skills
  • We like to take big risks
  • You opinion matters and will help shape Hello Neighbor’s growth and impact
  • We are a small collaborative team that works together closely
  • We are one-part startup and one-part nonprofit, you’ll get to learn about both
  • We have received national recognition for our work and it’s an exciting time to join our team
  • Our office is in a sunny and inviting space in Larimer. It’s a positive and great workplace environment (and occasionally comes with free food).

To Apply:

***

Data shows that women more frequently do not apply to a job because they don’t feel that they meet all of the qualifications listed. Our job descriptions are general overviews, not a mandatory comprehensive list.  If you feel passionate about our efforts and believe that you have the skills to contribute to the growth of our organization, we want to hear from you!

Analyst

We are seeking an Analyst with an interest in human service programs and/or quality improvement programs. The Analyst must be able to work both independently as well as part of a team in conducting quality and outcome analysis to unify and coordinate quality service provision across one or more program offices of the Allegheny County Department of Human Services (DHS), and may also conduct research and analysis related to other program areas with which DHS interacts (e.g., public education, health, criminal justice).  DHS’s program offices include Behavioral Health, Intellectual Disability, Area Agency on Aging, Community Services and Children, Youth and Families. Additional responsibilities will include:

  • Processing and analyzing quantitative and qualitative data to support the daily operational data needs of DHS; a focus on client service data and quick turnaround response to requests from DHS staff/administration and outside entities is a large part of the job. While the Analyst is not required to be an expert in all statistical tests and methods, Incumbent is expected to recognize his/her particular expertise in data analysis and to seek other expert opinions whenever appropriate.
  • Extracting and analyzing quantitative and qualitative data to support the daily operational data needs of DHS.
  • Developing an understanding of DHS’s services and systems, in order to promote the effective use of data for decision-making through insightful analysis.
  • Sharing knowledge and findings through effective verbal and written presentations, to internal and to external stakeholders.
  • Assisting in the development and design of research studies to evaluate human service programs administered by DHS. Studies may focus upon particular programs, cross-system service utilization or particular consumer groups or service needs. This work may include cleaning and analysis; performing literature reviews; obtaining secondary data sources; and gathering input from a diverse group of stakeholders.
  • Serving as a bridge between application developer, leadership and end-users to ensure that the data stored and retrieved from the system meet the research and operational needs of DHS.
  • Querying databases to answer ad hoc requests to support program offices.
  • Creating dashboards and data visualizations using Tableau software.
  • Supporting the development and implementation of quality improvement strategies for DHS.
  • Assisting in the development and implementation of DHS’s research agenda.

Knowledge, Skills and Abilities:

  • Demonstrated interest in public service and research.
  • Proficient in Microsoft Suite, specifically Excel and PowerPoint.
  • Experience querying relational databases with SQL.
  • Experience with data visualization (Tableau preferred).
  • Experience with R or Python (or other programming languages).
  • Experience mapping in ArcGIS or R.
  • Experience working with both technical and non-technical teams.
  • Ability to embrace and operationalize DHS’s mission and guiding principles in work practices and deliverables.
  • Experience working with a variety of information systems and data files, including large and complex files and transforming raw data into finished products.
  • Ability to think critically and effectively communicate results to a diverse audience.
  • Strong time management and prioritization abilities so as to respond quickly to requests from DHS staff/administration and outside entities.
  • Attention to detail and quality.
  • Ability to interact professionally with DHS and provider staff, consumers and general public.
  • Ability to take initiative and work with a high level of independence.
  • Able to thrive in an environment that requires flexibility and multi-tasking.
  • Able to sit at a computer for long periods (2 plus hours) and traverse the building carrying up to 10 pounds (files, books, etc.).
  • Has both available and consistent access to reliable transportation and is able to navigate in the community for work-related assignments, as needed.

Education/Experience Requirements:

Master’s degree from an accredited college/university in public policy or a quantitative field and experience with data visualization also preferred.

-OR-

Bachelor’s degree from an accredited college/university in a related field, plus 2 years of previous relevant experience.

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it’s small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

  •  It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  •  It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

“DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.”

-From the organization’s statement on Equity and Inclusion

 

AN EQUAL OPPORTUNITY EMPLOYER – M/F/V/D

Virtual Internship Program Positions

The Westmoreland Museum of American Art seeks qualified interns to assist with a variety of projects this summer in a remote capacity as part of a Virtual Internship Program.

The Westmoreland has built a permanent collection of significant American art from colonial to contemporary, placing it among the best museums of American art in the country. The Museum’s extraordinary permanent collection is complemented by world-class traveling exhibitions that draw local, national, and international visitors. We are located just 35 miles east of Pittsburgh in the heart of historic Greensburg, Pennsylvania and within the Laurel Highlands region.

Committed to our number one goal of being a space of healing, connection, and inclusiveness for our community, The Westmoreland has no admission fee. The Westmoreland is bringing American art to the public, presenting a diversity of lived experiences that expand perspectives in American art history and American history, and providing a safe space to think about what it means to be an American. Through direct and authentic experiences with art as well as a diverse roster of relevant programs that reach a range of visitors, we are ensuring that everyone does indeed feel invited and welcome.

This eight-week internship program will be awarded to students interested in a career in the arts and fields related to The Westmoreland’s operational departments. Interns will gain an understanding of the kinds of work that occur in a museum and how museum professionals collaborate to plan and support daily operations. In addition to developing skills through projects within their chosen Museum department, interns will participate in a cross-departmental cohort project as well as attend a professional development series with other Museums across the nation.

Eligibility & Terms:

Internships are open to Undergraduate rising juniors, rising seniors, and those recently graduated as well as Master’s program students and those recently graduated. Applicants should review below qualifications for internships and apply for the one (1) internship that best meets their experience, interest and skillset.

Summer interns will work remotely from a location in the United States from June 7th through July 30th 2021. Interns must be available for the entire eight weeks, 30 hours per week.

Interns will receive a stipend of approximately $3,600.00 that is subject to all applicable taxes.

Application Deadline: February 26th, 2021- All applications must be submitted to careers@thewestmoreland.org.

Applications should include a cover letter, resume and personal diversity statement. Please specify in your cover letter and email subject line which internship you are applying for.

Internship Opportunities:

1. Fundraising Research and Data Analyst Intern – Advancement Department

The Fundraising Research and Data Analyst Intern will play an integral part within the Advancement team, working to bring together all of supporter data across the organization ensuring more effective and tailored communication with our donors, supporters and local community. Projects will include a planned giving segmentation export, corporate sponsor analysis, and development of a membership dashboard. The intern will:

  • Learn effective methods of gathering, managing and analyzing data to fully support contributed income generation.
  • Generate data selections including queries, data segmentation, data exports, Key Performance Indicator (KPI) dashboards, fundraising analysis and build data queries and reports to provide insights on contribution trends.
  • Assist Advancement Team in determining more efficient ways to utilize and interpret fundraising data.
  • Work cooperatively with other Museum Teams including Curatorial, Collections, Education, Marketing, and Visitor Services to inform strategic decision-making through data collection and analysis.

Skills, Technical Knowledge and Qualifications

  • Strong computer knowledge with ability to enter and analyze data, and develop queries.
  • Strong analytical skills.
  • Demonstrated proficiency working in a database.
  • Excellent writing, editing, and research skills.
  • Interest in museum donor relations and ability to work with confidential information.

2. Curatorial and Collections Intern – Curatorial and Collections and Exhibition Management Departments

The Curatorial and Collections intern will have the exciting opportunity to curate up to six exhibitions from the Museum’s works on paper collection for installation in the Carol R. Brown Gallery. This work will involve spending designated time working closely with two teams, specifically with the Chief Curator and Director of Collections and Exhibition Management. The intern will:

  • Review and become knowledgeable about The Westmoreland’s works on paper collection
  • Develop exhibition ideas/themes with rationale and a working title for each
  • Conduct research on selected works and artists, writing bios for each artist
  • Write exhibition didactics including introductory text, overview of ideas/themes and extended labels for each work or series of works
  • Create a working checklist for each exhibition
  • Create scale models of works and layout of exhibition in gallery floor plan

Skills, Technical Knowledge and Qualifications

  • Art History academic focus, major or minor, with an interest in American Art.
  • Critical writing and editing sills. Interest in scholarly research.
  • Proficiency working in a database or ability to learn.
  • Strong project management and organizational skills.

3. Exhibition & Public Programs Marketing Intern – Marketing & Public Relations Department

The Westmoreland’s Exhibition & Public Programs Marketing Intern will focus on developing a comprehensive marketing campaign for the upcoming Simple Pleasures: The Art of Doris Lee featured exhibition and related public programming. The intern will:

  • Develop an overall marketing campaign for the exhibition and related public programming
  • Create a detailed media plan and campaign initiatives timeline
  • Produce a written narrative overview for the campaign summarizing all efforts with target audiences defined
  • Work cooperatively with other Museum Teams, including Education, Collections and Exhibitions Management, Curatorial, and Visitor Services to promote exhibition and related programming

Skills, Technical Knowledge and Qualifications

  • Marketing academic focus
  • Excellent writing, editing, and communication skills.
  • Strong project management and organizational skills.
  • Technical and theoretical knowledge of Social Media and platforms including Facebook, Instagram, and Twitter

Data Analyst

Job Title: Data Analyst
Reports to: Regional Manager, Appalachia
Location: McMurray, PA / Pittsburgh area
Job Type: Part-time, salaried, non-exempt (20 hours/week)

Organization Description:

Southwest Pennsylvania Environmental Health Project (EHP) is a public health nonprofit organization that provides wide-ranging support to communities impacted by shale gas and oil development. That support includes health impact assessments, environmental and health monitoring, data and research interpretation, and public health guidance. EHP’s team includes a varied and skilled group of health care providers, scientists, community educators, analysts, and communications experts. The strength of the organization lies, in part, in its direct contact with community members, learning about their circumstances and responding to their need for relevant information and guidance. The organization opened in 2012 and today is at an exciting juncture as we have expanded our focus beyond southwestern PA. We seek to support communities more broadly in understanding the exposures and risks generated by shale gas and oil development, and also to engage in policy dialogues at the local, state, and national levels regarding the public health implications of shale gas and oil activities. We have become national leaders in the comprehensive understanding of, and approach to, the public health consequences of shale gas development.

Job Summary:

The organization analyzes health data and monitors air pollutants such as particulate matter and volatile organic compounds (VOCs) near industry sites, such as well pads and compressor stations. The role of the Data Analyst is to ensure accurate analysis of these data and to translate the findings into easily accessible reports using existing and in-development templates for consumption by a range of audiences, from community residents to legislators. Some community interaction and support may be expected in this role as residents are trained to use monitors themselves. The Data Analyst will also work to assess study areas for new analysis, such as water contamination. This position will work closely with the Environmental Data Scientist to support EHP’s data approach and with the Regional Manager for Appalachia to support specific program deliverables.

Various tasks associated with this role include but are not limited to the following:

Primary Duties

  • Manage individual air monitoring program
  • Download air monitoring data and analyze using EHP-created apps
  • Enter analyzed data into individual and community reports
  • Serve as a liaison with community and local organizations to provide technical guidance about monitoring and reporting
  • Research water contamination and potential analyses EHP might consider

Other Duties

  • Additional research and analysis projects, as needed

Core Attributes Required:

  • Ability to thrive in a dynamic, deadline-oriented environment with demonstrated ability to balance multiple, competing demands and establish priorities
  • Excellent written and oral communication skills to broad and diverse audiences on a range of complex and technical issues
  • Ability to offer creative solutions to complex problems and translate options into implementable solutions
  • Attention to detail and comfort with managing deadlines and budgets across multiple project teams
  • Basic understanding of current events related to public health and fossil fuel industry issues
  • Proven flexibility to new challenges and situations
  • Strong analytical and critical thinking skills
  • A “roll up your sleeves” attitude and willingness to take initiative to address issues proactively
  • Ability to strategize with team members, with a focus on organizational improvements
  • Comfort communicating and coordinating with remote teams
  • Passion for the organization’s mission to defend public health in the face of oil and gas development

Education and Experience Required:

  • B.S. in environmental science, statistics, applied math, geography, or related field
  • Background in public health, environmental science, or biology a plus
  • Proficiency in programming languages, specifically R, Python, and HTML
  • Excellent verbal and written communication skills

Compensation: Commensurate with experience.

Application Instructions: Submit cover letter explaining why this role is a good fit, plus resume, references, and salary requirements to Jessa Chabeau at jchabeau@environmentalhealthproject.org

Apply by January 15, 2021 for first round review.

All applicants and employees will enjoy equality of opportunity and fair treatment without regard to, race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, or prior protected activity.

SWPA Environmental Health Project is a 501(c)(3) Pennsylvania Non-Profit Corporation.

Research and Grants Manager

The Research and Grants Manager is a high level leadership position supporting Healthy Start’s research initiatives and grant-funded projects—promoting the organization’s contributions to local and national body of knowledge, research and thought leadership in public health, health equity and maternal and child health. This will include development of new projects, preparation of relevant human subjects protocols (e.g., Institutional Review Board), study design, data collection, analysis, dissemination, researching relevant funding opportunities, and grant preparation and management. The Research and Grants Manager will work under supervision of the CEO and in close coordination with the Director of Strategic Initiatives and the Data, Evaluation and QI Coordinator. The position will require working with multiple programs across the organization and with outside strategic partners to develop and execute research and evaluation plans and protocols, and to manage the successful execution of grant-funded projects.

Duties and Responsibilities

Develop, manage and execute research plans and strategies including but not limited to designing new studies for research and evaluation:

  • Determine the appropriate methodologies and approaches in the study design process.
  • Coordinate research activities including data collection, entry, cleaning, quality checks, management and analysis—including via surveys, focus groups and interviews.
  • Collaborate with the appropriate internal staff and external stakeholders to develop research strategies.
  • Review relevant literature (e.g., peer-review manuscripts, published reports and grey literature).
  • Develop research protocols, tools, interview guides and surveys for data collection.
  • Develop research dissemination plans including written reports/publications and oral presentations.
  • Develop relevant content for grant submissions.
  • Maintain working knowledge at the intersection of public health, health equity and maternal and child health and assist in identifying research gaps and needs for the overall organization.
  • Complete all human subjects training and coordinate submission of reviews by Institutional Review Boards.

Develop and coordinate system for management of grants and grant activity across the organization:

  • Research grant opportunities applicable to the organization’s areas of focus and lead or support proposal research and submission processes.
  • Track all grant activity from identification to application to award to reporting—ensuring clear communication and coordination regarding grant timelines, milestones and deliverables.
  • Support administrative and program staff in collaborating to meet grant timelines, milestones and deliverables.
  • Support program evaluation and grant reporting activities.

Qualifications, Skills and Knowledge Requirements

  • Passion for health equity and maternal and child health.
  • Experience conducting research and working on funded projects related to health equity, social determinants of health and maternal and child health.
  • Working knowledge of local and national organizations focused on Black women’s health, healthy equity, birth equity and reproductive justice; lived experience is a plus.
  • Strong oral, written and technical communication skills. Having published research is a plus.
  • Data analytic skills: data synthesis, descriptive statistics, data visualization, basic modeling.
  • Attention to detail and accuracy.
  • Ability to work independently and manage multiple tasks and projects.
  • Strong interpersonal skills and promoting collaboration across teams and institutions.
  • Ability to analyze and solve issues and problems.
  • Strong organizational and time management abilities.
  • Proficiency using standing computer software tools
  • Proficient with Microsoft Office Suite (e.g., Word, Excel, PowerPoint) and Windows operating systems.
  • Proficient with Survey Tools (e.g., Qualtrics, Survey Monkey) and Quantitative and Qualitative Data Analysis Software (e.g., SAS, Stata, NVivo).
  • Experience with Citation Software (e.g, Endnote), Search Engines (e.g., PubMed), and Project Management Software is a plus.
  • Master’s degree with at least 3 years of relevant experience in research, evaluation and coordination; PhD or PhD candidacy preferred.

Supervisory Relationship

This position will work under a high level of independence, under the direction of the CEO and in collaboration with the Director of Strategic Initiatives and the Data, Evaluation and QI Coordinator.

Physical Demands

**During the pandemic, this position will primarily operate remotely.

  • The work performed is 80% office work requiring sitting, typing and answering phones, with occasional light lifting, carrying, stooping, standing, bending, walking and filing.
  • Intense mental, visual and aural attention is required as the work involves responding to requests, planning or performing work that is at times, can be fast-paced.
  • The other 20% of the position is conducted in the field.  Candidate must possess the ability to work at locales outside of the office environment.
  • Out of town and overnight travel is also required on occasion.

Compensation: $60K – $70K annual commensurate with experience, with full benefits package. Position is classified as FLSA exempt.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Submit resume and cover letter by December 28 to:

Jada Shirriel, Chief Executive Officer at jshirriel@hsipgh.org

Use subject line: RESEARCH AND GRANTS MANAGER APPLICANT

No calls, please.

Planning Analyst

The Planning Analyst will work on the Planning and Innovation team, which is part of the Office of Analytics, Technology and Planning (ATP), Allegheny County Department of Human Services.  The department’s mission is to improve the health and well-being of the county’s most vulnerable residents.  ATP supports this mission by providing information that supports good decision-making in human services by researching, collecting and analyzing information that supports local leaders in designing effective ways of providing services and improving program quality, including enhancing clients’ experiences with programs and services.

The Planning and Innovation team at ATP is responsible for developing DHS’s strategic plan with senior leaders and aligning those priorities with spending decisions, as well as legislative and policy actions.  The team spurs innovation and improvement by researching best practices and working with program offices to design better programs and systems, including securing additional funding through developing and writing grant applications and supporting program offices in procuring and implementing new services and process changes. Planning and Innovation team members are results-focused and have a rare set of skills—they can plan, write, analyze, organize, and coordinate projects. They also are highly-adaptable and collaborative. Additional responsibilities will include:

  • Organizing and conducting internal and community planning processes that challenge DHS to use its resources to achieve highest-level of impact on health and well-being of people who are most vulnerable.
  • Preparing written plans with clear, measurable outcomes and that integrate programs and meet government requirements.
  • Organizing and conducting thorough analyses of program and systems processes and outcomes.
  • Researching and writing grant applications for government and foundation funding to support innovation.
  • Researching and writing program evaluations and reports.
  • Supporting the development and implementation of quality improvement strategies with programs.
  • Working with program staff to design new programs and redesign existing ones, to meet specific goals and objectives.
  • Researching health and human services issues and developing well-argued recommendations for action.

Strategic Planning:

  • Conducting the research and analysis of community needs and opportunities, with a client-centered approach.
  • Analyzing gaps in services, performance, and service delivery approach, using quantitative and qualitative information.
  • Facilitating planning that engages stakeholders and uses data and other information for decision-making.
  • Researching and organizing planning options aligned with revenue sources.
  • Framing decisions clearly for leadership and facilitates discussions to arrive at decisions.
  • Outlining and writing plans that align with available resources.
  • Writing and submitting detailed plans and reports to funding sources.

Developing and planning quality programming for DHS clients—at the request of program offices (e.g., Children, Youth and Families) and other key stakeholders.

  • Researching best practices and gathering data to develop well-informed strategic recommendations to program office leadership:
  • Designing new programs.
  • Redesigning existing programs and systems, considering best practices and current results.
  • Pulling together a team to write formal procurement documents.
  • Coordinating projects during their initial implementation and supports the transition of the initiative to a permanent program leader.
  • Writing grant applications to acquire funding for innovative demonstration programs.
  • Writing annual plans/reports to the state and federal governments and foundations.
  • Using research and analysis to examine business processes and recommending how to improve the ways DHS delivers services to people in the community.
  • Conducting program reviews, descriptions, and evaluations.
  • Developing innovative approaches to solving important problems in human services delivery.

Knowledge, Skills and Abilities:

  • Ability to clearly communicate (written/verbal) with diverse audiences and to work in teams; sensitive to cultural diversity in the workplace and toward clients.
  • Strong analytical skills, as well fiscal management/budgeting skills.
  • Ability to deliver high-quality work products with limited levels of supervision, within required time frames, using a very collaborative approach.
  • High degree of skill in analyzing data and information from various sources and in forming and substantiating recommendations for action.
  • Ability to maintain a high degree of flexibility while consistently focusing on the organization’s mission and high standards.
  • Willingness and ability to learn and respond quickly on subject areas within the health and human services field.
  • Ability to listen to and respect people with varied experiences.
  • Ability to facilitate agreements that serve the residents of Allegheny County.
  • Ability to clearly and persuasively present information, including presentations of data to stakeholder groups, internal and external to DHS.
  • Ability to see how programs fit within the broader aims of Allegheny County DHS,
    Skilled in public speaking.
  • Able to thrive in an environment that requires flexibility and multi-tasking.
  • Able to sit at a computer for long periods (2 plus hours) and traverse the building carrying up to 10 pounds (files, books, etc.).
  • Has both available and consistent access to reliable transportation and is able to navigate in the community for work-related assignments.

Education/Experience Requirements:

Bachelor’s degree from an accredited college/university in a related field, plus 2 years of previous experience working in program planning or program development.

-OR-

Any equivalent combination of education and experience which meets the required knowledge, skills and abilities.

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it is small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

  • It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  • It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

 “DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.” 

-From the organization’s statement on Equity and Inclusion

 

AN EQUAL OPPORTUNITY EMPLOYER – M/F/V/D

Partner Network Excellence Academy Educator (Technology Training & Technical Assistance)

As a member of the Partner Excellence Academy team, the educator will concentrate on providing technology training and technical assistance to the Food Bank’s partner network.  The educator will execute an implementation plan that will enable food pantries and partners in the Food Bank’s network to utilize the Link2Feed service insight system.  The educator will facilitate the transition to Salesforce as a platform for compliance tracking and data storage and support the compliance team by designing and implementing training that will enable agencies to ensure compliance with the Food Bank’s standards, policies and procedures.  The educator will provide technical support, advice, and assistance to network partners to ensure successful and sustained adaptation to software and systems utilized by the Food Bank.

Key Responsibilities:

  • Link2Feed Implementation and Management
  • Continue and adjust the current implementation plan so that it aligns with our strategic goals.
  • Coordinate data transfers from other client record management systems.
  • Update and distribute training materials to food pantries and PDO network.
  • Support and encourage pantries, and other partners as needed, as they transition to Link2Feed, ensuring a smooth process.
  • Conduct remote and in-person trainings for Link2Feed. Work with pantries and partners to get comfortable with remote training.
  • Schedule and conduct training sessions with food pantries and PDO network.
  • Develop and administer surveys through the Link2Feed software, when applicable.
  • Track and evaluate service trends.
  • Identify opportunities for pantries to purchase internet affordably.

Salesforce Implementation and Management

  • Coordinate implementation of electronic monitoring and compliance tracking into Salesforce for statistics, food safety, membership renewal and special projects as needed (i.e. annual KDKA gift cards).
  • Collaborate with the IT and PMO team to refine the agency-facing portal.
  • Conduct internal training for Food Bank staff on Salesforce.

Training Development and Evaluation

  • Evaluate and improve current training including food safety and civil rights.
  • Collaborate with compliance coordinators to identify, design and implement new training opportunities that will strengthen the technology skills of network partners.
  • Incorporate trainings into the Partner Network Excellence Academy and evaluate opportunities for additional access, such as webinars.
  • Collaborate with Partner Network Excellence Academy team to develop trainings that feed into the larger curriculum goals and structure.
  • Collaborate with Manager of Partner Network Excellence on an evaluation tool for determining the effectiveness of current training process, especially with regard to remote training.
  • Identify new distance learning tools and methods and make recommendations to the team about their possible use.

Technical Assistance

  • Respond to partner network inquiries and assist in troubleshooting and resolving challenges.
  • Work with the IT and PMO team to resolve technical issues related to equipment and software programs.
  • Maintain a working log that documents technical assistance provided to partners.

General Support

  • Gather and disseminate network statistics and agency performance reports.
  • Support core functions of team as needed.
  •  Maintain positive rapport with team members, colleagues and partners.
  • Provide support to Compassion Corner, emergency food assistance to individuals, as needed and directed by the Manager or Director.
  • Provide content for Network News, a quarterly newsletter for Food Bank members and partners.
  • Respect the geographic and cultural diversity of network members and their participants by becoming familiar with customs and behaviors in various locations.
  • Promote practices that support diversity, inclusion, and cultural competence.
  • Perform other duties as assigned by management.

Qualifications

  • Salesforce experience strongly preferred.
  • Bachelor’s Degree or equivalent experience in a related field.
  • A minimum of three years of programmatic and training experience in a related field.
  • Demonstrated analytical and problem-solving skills resulting in positive outcomes.
  • Ability to work strategically, collaboratively, and effectively with staff members required. Possess an attitude of and appreciation for collaboration.
  • High quality customer service skills with an ability to exhibit objectivity, calmness and helpfulness especially in stressful situations.
  • Excellent written and verbal communication skills, to include professional letter-writing and report preparation. Ability to make presentations and develop and deliver information to a variety of audiences in a variety of ways. Strong interpersonal skills with the ability to effectively communicate complex information in an appropriate manner.
  • Ability, experience and willingness to work with diverse populations.
  • Possess attention to detail and follow through on tasks. Demonstrated organization and time-management skills. Proven ability to multi-task, prioritize workload and meet goals.
  • Prior experience and proficiency in Microsoft Office, including Word, Excel and PowerPoint.
  • Willingness to travel and work evenings and weekends as required.

Certificates: Act 33 & 34 Clearances

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Child Nutrition Programs Supervisor

The Child Nutrition Programs Supervisor coordinates the administrative and programmatic work of the Food Bank as it acts as a Sponsor of the USDA and PA Department of Education (PDE) administered Child and Adult Care Food Program (CACFP) and the Summer Food Service Program (SFSP). The Supervisor assists the Manager to oversee the implementation of activities related to these Programs to deliver excellent service to our partner sites and ensure compliance with Program regulations.  He/she works as a member of a team to achieve the goals of the Child Nutrition Team and the strategic plan of Greater Pittsburgh Community Food Bank.

Duties and Responsibilities:

  • Supervise two permanent Child Nutrition Programs support staff and 4-5 temporary summer staff, providing them with day-to-day problem-solving support
  • Work with all staff supporting CACFP and SFSP sponsored programs to effectively prioritize and address issues as they arise
  • Provide oversight of the onboarding process for partnering organizations serving food to kids
  • Design and implement training that utilizes adult learning principles with staff at sites where food is served
  • Problem solve issues related to program implementation, working closely with community partners while keeping the Manager informed
  • Oversee process for monitoring sites as well as supervising staff and volunteers who monitor sites
  • Monitor program components to ensure they comply with state and USDA regulations.  These include but are not limited to reviewing menus, verifying accurate record keeping, and completing meal reimbursement claims
  • Assist in development of policies and procedures for program sites
  • Oversee menu development and communication with SFSP and CACFP food vendors
  • Design and use methods that encourage program stakeholders to have input into program implementation
  • Respect the geographic and cultural diversity of network members and their participants by becoming familiar with customs and behaviors in various locations
  • Promote practices that support diversity, inclusion, and cultural competence
  • Deliver presentations to a variety of audiences to educate about the CACFP and SFSP
  • Assist the Manager or other Food Bank personnel in gathering information for Food Bank grant proposals and reports
  • Work closely with the Child Nutrition Programs Coordinator and Child Nutrition Programs Compliance Assistant to ensure that all record keeping is accurate and submitted by deadlines
  • Coordinate work closely with the Child Nutrition Outreach Team for site recruitment and outreach support
  • Carry out additional responsibilities as determined by the Director and Manager of Child Nutrition Programs

Qualifications:

  • Must possess a Bachelors’ degree or equivalent experience
  • Have a minimum of two years of experience working with social or human service organizations
  • Demonstrate an excellent level of attention to detail and follow through on tasks
  • Possess an attitude of collaboration and a genuine joy for working with community organizations
  • Demonstrate an ability to solve problems creatively
  • Demonstrate an ability to work with people from diverse social and ethnic backgrounds
  • Possess excellent computer skills and comfort with learning new technology
  • Be able to publicly speak and develop presentations that deliver information to a variety of audiences
  • Have the ability to work independently or also as part of a team
  • Possess the highest quality customer service skills (exhibit objectivity, calmness, helpfulness, empathy)
  • Be available to work evening and weekends as needed during a 40 hour work week
  • Must possess a vehicle and valid Pennsylvania Driver’s license.  Work travel is reimbursed at the federal reimbursement rate.

Certificates: PA State Police Background clearance, PA Child Abuse History Clearance, Federal Criminal History Record Information (FBI Report)

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.

Senior Director of Research

Background

Candid is looking for an outstanding researcher to lead our efforts to find meaning in data about the social sector.  The Senior Director of Research will manage Candid’s research team, oversee our analytical strategy, guide the execution of research projects based on the billions of pieces of data in our databases, and build learning partnerships with colleagues around the world.

See the world. Make it better.

On February 1, 2019 Foundation Center and GuideStar joined forces to become Candid, a 501c3 nonprofit organization. Candid connects people who want to change the world to the resources they need to do it.

Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Through research, collaboration, and training, Candid connects people who want to change the world to the resources they need to do it. Candid’s data tools on nonprofits, foundations, and grants are the most comprehensive in the world.

Candid’s vision is an ambitious one. But we know that when we make investments in our talent, it translates to more access and better knowledge for those working for social good around the world.

Position: SeniorDirector of Research
Reporting to: ExecutiveVice President
Supervises: Director of Research and Director of Research Standards

Location: Flexible, with preference given to candidates located in cities where Candid has a larger staff base (Atlanta, Cleveland, New York City, Oakland, Washington D.C., and Williamsburg, VA)

Position Summary

The Insights Division finds meaning in Candid’s data. The Senior Director of Research is responsible for executing Candid’s research agenda and managing the day-to-day operations of the Insights Division.

Responsibilities

  • Help establish, evolve, and execute Candid’s research strategy and agenda.
  • Oversee the operations of Candid’s research team: management, hiring, budgeting, and project management.
  • Serve as product owner and liaison for select research and partnership projects, from conceptualization/design, implementation, analysis, writing, and reporting.
  • Design and provide consultation for research projects that apply valid scientific techniques and statistical methods in order to answer questions about the social sector and identify new patterns and relationships.
  • Work with the team to ensure strong systems for grants and contract management, project design and completion.
  • Build strong working relationships with teams across Candid—Networks, Data Services, Products, etc.—to advance research goals and improve the quality and relevance of Candid data, products, and services.
  • Support partners around the globe seeking Candid’s analytical assistance with research across a range of social sector issues. Develop and build collaborative partnerships as needed for data collection, analysis, and distribution.
  • Work with Communications and Development staff to develop and execute strategies for promoting and disseminating findings and outcomes of research for use by non-researchers working to create change, including through data visualization and other accessible media.
  • Represent Candid on national and international committees and at conferences, webinars, and other events.
  • Publish and develop white papers and other thought pieces around key topics and issues independently and/or in partnership with other influential sector leaders.
  • Travel nationally and internationally, as needed.

Qualifications

  • Training in quantitative social science research methodology (e.g., statistics, survey research, or other methodologies.) Doctoral degree preferred but not required.
  • Knowledge of social sector’s use of data, as well familiarity with related challenges, trends, and opportunities.
  • Passion for the use of data, research, and technology to improve knowledge about and the practices of the social sector.
  • Demonstrated understanding, commitment, and openness to equity principles in research.
  • Excellent writing, analytical, and verbal presentation skills.
  • Strong team management, mentorship, planning, organizing, and budgeting skills, and a commitment to collaboration and accountability.
  • Ten years of experience in or work with the social sector preferred, with a track record that demonstrates initiative, creative problem solving, sound judgment, and follow-through.
  • Proficiency with the Microsoft Office suite is assumed.  Experience with analytical/research tools preferred (SQL, SAS, R, Python). Proficiency with data visualization tools, web design, and GIS is a plus. Knowledge of Agile and/or user experience methodologies preferred.
  • Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
  • Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive.
  • Willingness to perform other duties and special projects as needed/requested.

How to Apply

Please email your resume and cover letter to careers@candid.org. Please put the title of the position you are applying for in the subject line. Your application will only be considered if all instructions above are met.

We offer a competitive salary and excellent benefits. Due to the high volume of applicants we typically receive, we regret that we can only contact candidates that we would like to interview.

For more information on positions available at Candid, please visit our website: https://candid.org/about/work-at-candid

Candid is an EO/AA/VET/DISABLED Employer.

We are committed to diversity, equity, and inclusion and especially encourage members of underrepresented communities to apply.

Distributions Coordinator

Distribution Coordinators are responsible for the planning and implementation of Food Bank distribution programs. These programs include, but are not limited to: Produce to People, Military Share, and Drive –thru distributions.  Distribution coordinators will work with the Distributions Manager to generate goals for increasing efficiency and output of current distributions, as well as operationalizing new distributions in line with the organizations strategic plan. Ideally, a Distributions Coordinator has passion for the organizations mission of eliminating hunger in Southwestern Pennsylvania, an ability to cultivate strong working relationships with both internal and external stakeholders, and can problem solve in real time onsite at distributions. Coordinators will work collaboratively across departments to enhance the Food Bank’s distribution programs.

Duties and Responsibilities:

  • Plan and order items to be distributed at distributions based on estimated numbers of households expected at sites and product available.
  • Work with Operations, Community Engagement, and other departments to ensure the safe and efficient output of food during distributions events. Coordinators will engage with customers, volunteers, and other Food Bank staff to ensure a successful distribution.
  • Provide exemplary levels of customer service at all distribution events.
  • Work with the Distributions Manager to identify creative and efficient mechanisms to increase the output of Distribution programs to help reach the goals laid out in the strategic plan. These include: Increasing meal output via existing distributions. Commencing large-scale distributions in counties that currently lack one. Working to create more equity around the level of service offered to distributions program recipients.
  • Confirm distribution site availability and most efficient setup: Maintain relationships with host sites to ensure sustained participation. Serve as steward for community sites, ensuring we leave them as good or better than we find them. Identify and address immediately any safety concerns with sites.
  • Upon return to warehouse, oversee proper unloading of trucks, weighing and recording of returned product, restocking of product and supplies, and cleanup of dock area.
  • Abide by expectations set by the Distributions Manager and Director of Innovation and Distributions Programs

Qualifications:

  • Bachelor’s Degree, or equivalent combination of education and experience.
  • Experience with Microsoft Office and and Google Apps.
  • Prefer experience with CRM software and inventory systems.
  • Previous leadership or coordinating experience preferred.
  • Knowledge of and experience with operating warehouse equipment (i.e. motorized pallet jack, pump jack) preferred;
  • Valid driver’s license required.
  • Passing Act 33/34 Clearances

Certificates and Licenses:

  • Must be completed within 90 days of employment:
  • Safe Food Handling Certification
  • First Aid/CPR Certifications

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

How to Apply:  Go to https://recruiting.paylocity.com/recruiting/jobs/All/65e34b7d-06f6-4b43-89d5-221e6eedb5fe/Greater-Pittsburgh-Community-Food-Bank click apply, create a login, fill out our online application and attach resume and cover letter.