Siemer Service Coordinator

Reports to:  Millvale Outreach Manager

Responsible for:      

Daily provision of services and programs, including:

• Case Management
• Food and Emergency Assistance

Duties include:

• Screening callers and walk-ins for their appropriateness/eligibility for NHCO services
• Available to organize, receive, and process donations at the Millvale Satellite.
• Referring persons to other community resources/organizations, and follow-up to assure that persons in hardship and crisis receive needed services for which they are eligible and advocating on behalf of clients
• Helping individuals develop plans to 1) alleviate their immediate/crisis concerns; and 2) attain long-term economic self-sufficiency
• Regularly contacting and following-up with persons in need, to ensure progress toward self-sufficiency
• Serving as member of the Salvation Army field unit
• Be available at Millvale Food Cupboard and NHCO on the Go locations to meet with clients and connect them to NHCO services.
• Assisting clients with multiple emergency assistance applications through various funding sources
• Maintaining accurate progress notes and data entry
• Prepare quarterly reports for the Siemer Institute for Family Stability
• Disaster relief
• Other duties as assigned

Hours:

• FT, non-exempt, 40 hours per week
• 8:30 am to 4:30 pm, Monday through Friday (office hours)
• Evenings and weekends as needed to perform assigned duties

Pay Range:  $17-$19/hour

Education:    Bachelor’s degree in a helping profession required, Masters of Social Work preferred

Experience:  Two years of related case management experience required. Proficiency in Microsoft Office (Word, Excel) and accuracy with data entry required.

Requires: 

• Capable of managing multiple tasks with deadlines with ease and professionalism
• English speaking with ability to communicate clearly and concisely, verbally and in writing
• Normal range of hearing and eyesight to record, prepare and communicate information
• Eye-hand coordination and ability to operate computer keyboard, printer, copier and other office equipment
• Prolonged sitting, some bending, stooping, reaching and lifting up to 40 pounds
• Must pass Act 33/34 clearances

Interested individuals should email a cover letter and resume to grvolpe@nhco.org

Posted January 3, 2023 and will remain open until the right candidate has been identified.

North Hills Community Outreach is an equal opportunity employer.