Program Coordinator – Refugee Services

Acculturation for Justice, Access and Peace Outreach (AJAPO)

Website Acculturation for Justice, Access and Peace Outreach (AJAPO)


Established in 2001, Acculturation for Justice, Access and Peace Outreach (AJAPO) is a 501©3 mutual assistance non-profit organization that has served immigrants and refugees since its inception. AJAPO  resettles and serves refugees  from diverse cultural backgrounds from many parts of the world residing in Allegheny County.  AJAPO also  brings an African perspective to issues that affect immigrants and refugees of African and Caribbean descent in Pittsburgh and Allegheny County.

AJAPO is an affiliate of the Ethiopian Community Development Council (ECDC), a National Voluntary Agency, approved by the Department of State, to resettle refugees.

AJAPO is a Board of Immigration Appeals (BIA) recognized agency with accredited representative that provides legal immigration services.

Acculturation for Justice, Access and Peace Outreach (AJAPO) seeks to hire a Program Coordinator for the oversight, supervision and implementation  of some of its refugee/immigrants services.


The Program Coordinator will be responsible for the management and implementation of:

  • Research, referrals, trainings and job placements for Higher Educated Refugees
  • Supervision of self- sufficiency Refugee programs especially those involving intensive case management.
  • Design of  self-sufficiency models and activities to accomplish self-sufficiency for refugees .
  • Support for bvc5Cultural Orientation trainings to clients
  • Recruitment  and training of main stream volunteers, and interns including Americorps members  to support the work of AJAPO agency as needed. In addition, the PM will ensure that all requests on the management of volunteers, interns and Americorps members by the donor agency will be met in a timely manner.
  • Provide accountability for all refugees resource and in-kind expense in all programs through tracking and monthly reports.
  • Provide support to executive director and finance department in completing monthly financial reports.
  • Provide quarterly file reviews of all programs to ensure accurate documentation and services follow up and updates of clients.
  • Provide timely submission of monthly, quarterly, trimester and bi annual reports as required by various contracts of the agency.
  • Ensures maintenance of program records in accordance with approved standards and practices.
  • Provides/recommends  training/education of staff to enhance clients progress, community integration, quality of life and  self-sufficiency.
  • Collaboration and partnerships with local, statewide and nationwide networks of  agencies for strengthening of services to refugees.
  • Any other duties assigned by the Executive Director.


This is an excellent opportunity for someone interested in inter-cultural social services.  In addition to the specific duties shown above, we are seeking individuals who have a passion and a commitment to welcoming immigrant populations into new communities, to building networks of support and to building pathways that assist refugees to grow in citizenship.

The Program Coordinator  is responsible for  carrying out the duties outlined above  and for complying with organizational policies and procedures including administrative, supervisory and delivery of services.  He or she will also be responsible for abiding by AJAPO’s established code of ethics, and those governed by the Pennsylvania and Federal Offices of Refugee Resettlement, The U. S. Department of Health and Human Services, The Department of State, Office of  Populations, Refugees and Migrants and  Ethiopian Community Development Council.

The successful applicant should be a good communicator, team player and demonstrate a positive spirit of caring in carrying out the detailed duties and responsibilities.

All duties and responsibilities must be carried out with a sensitivity and responsiveness to the cultural differences that are present among the individuals being served.

Successful applicants must be computer literate, have a clean PA driver’s license and a reliable and insured car for field work.  Successful applicants will undergo Act 33/34 and FBI clearances.

Qualification & Requirements:

  • Masters degree in Social Work, other Human Services or related field, with at least 3 years experience working with new immigrants and/or refugees.
  • Bachelor Degree with in Social Work, other Human Services or related field, with at least 4 years experience working with new immigrants and/or refugees.
  • Minimum of 2 years demonstrated experience managing diverse teams/supervisory work.
  • Ability to supervise program staff including case managers.
  • Ability to communicate and implement designed program plans with staff, volunteers/interns and community partners.
  • Ability to work closely with program related staff and take leadership in overseeing the day to day implementation of services to clients in accordance with contract requirements.
  • Knowledge of social services and employment service providers within Allegheny County, a plus.
  • Self starter and use of good/positive initiative  in decision making.
  • Strong written and verbal communication skills.
  • Must have computer skills to include MS Word, Excel, PDF, publisher at minimum.
  • Ability to represent and market the organization to the public and funders,
  • Reports to the Executive Director of AJAPO.

How to Apply:  Please e-mail detailed letter of interest and résumé to:


Applications will be accepted until February 8, 2021.

AJAPO is an equal opportunity employer and does not discriminate in employment because of age, sex, race, religion, national origin, and sexual orientation or for any reason not relevant to the qualifications of the position.

To apply for this job email your details to