Chief Planning Officer

Allegheny County Department of Human Services

Website Allegheny County Department of Human Services

The Allegheny County Department of Human Service (DHS) is responsible for providing essential services to the area’s 1.3 million residents, including operating the county’s Medicaid behavioral health, child welfare, and homeless housing systems. The Chief Planning Officer (CPO) leads DHS’s Planning and Innovation team within the Analytics, Technology, and Planning (ATP) division. The CPO is charged with developing the strategic plan for programs and services for our most vulnerable populations, working in tandem with its counterparts in Analytics and Technology, Budgeting, and the larger DHS community. The CPO is expected to connect data, people, and plans to allocate scarce resources effectively, tie program decisions to outcomes, and align budgeting and programming with DHS priorities and goals. The CPO must also understand federal and state policy and support DHS in its responses to emerging legislation. Additionally, the CPO will play an increasingly critical role in supporting process and program improvement and overseeing the creation of new solutions to avoid and mitigate the consequences of crises among vulnerable populations. Lastly, the CPO must be an exemplar of DHS’s values and possess a strong track record of hiring and developing talent across roles and backgrounds. Responsibilities will include:

  • Designing and implementing a planning process that builds a culture of effective resource allocation, goal setting, and delivering results.
  • Leading a team that supports DHS leaders, staff, and stakeholders in developing:
    • Strategic plans (across DHS)
    • Plans required by federal, state and other entities
    • Plans for program offices that include integration among the offices
    • Plans for and assists in improvements/redesign of systems, programs, or services
  • Working with DHS leaders and Planning and Innovation staff in scoping projects and setting team priorities to meet community needs.
  • Integrating the team’s work with the work of Analytics and Technology.
  • Leading the staff who lead DHS intergovernmental relations, form the legislative agenda and analyze federal and state policy changes that impact services and plans.
  • Leading the ATP staff who support program offices in designing new programs and writing funding requests to implement these ideas and plans.
  • Supporting the ATP Deputy Director and other deputies on strategic projects.
  • Acting as a liaison to other departments, government agencies and the private sector.
  • Pinpointing community needs in Allegheny County and specific neighborhoods and using data to plan programs and set up program documentation.

Supervisory Responsibilities:

This job has supervisory responsibilities over 20 staff.

Additional supervisory responsibilities include:

  • Assigning and reviewing work produced for quality and efficiency, and ensuring timely delivery to the ATP Deputy Director, Director, or other leaders at DHS.
  • Managing, training, developing, counseling, and evaluating staff performance.
  • Participating in the interview and selection of prospective staff.

Education and Experience Requirements:

Master’s degree in a relevant field (e.g., public policy, business administration, finance, social work, and non-profit management) from an accredited college/university, plus 5+ years of professional level responsibility in human service programs or human development programs, along with experience with strategic planning in government or non-profit organizations.

We will also consider candidates who offer an equivalent combination of education and experience which provides the required knowledge, skills and abilities.

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

In accordance with the Allegheny County mandate effective August 9th, 2021 individuals being made conditional job offers with the county will have to be vaccinated from COVID-19 as a condition of employment, subject to applicable federal and state laws. The prospective employee will need to be fully vaccinated from COVID-19 before beginning work. Please note you will be required to provide proof of full vaccination.

Fully vaccinated from COVID-19 is defined as:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it’s small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

  • It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  • It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

“DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.”

-From the organization’s statement on Equity and Inclusion

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