CYF Business Manager

Allegheny County Department of Human Services

Website Allegheny County Department of Human Services

Job Overview: We are seeking a Business Manager to support the Deputy Director, Office of Children, Youth and Families (CYF), in preparing and managing the office’s budget, and providing leaders with support in making human resource and organizational changes. Incumbent will also work with CYF leaders and the Office of Administration (OA) to ensure that the office budget reflects priorities and key strategies, and contracts reflect budgets. Additional responsibilities will include:

  • Preparing and managing the office’s budget.
  • Monitoring and implementing process improvements to ensure revenue maximization and effective use of funds.
  • Responding to emerging issues (e.g., funding and program changes in response to the pandemic) and to state and federal changes in law or funding (e.g., by developing recommendations for rate and budget changes, through changes in contracts, and any changes required to staff and provider credentials, documentation and IT systems, in close coordination with the Key Information Demographic System (KIDS) team.
  • Working in conjunction with KIDS team to support the Deputy Director in implementing organizational changes.
  • Maintaining effective employee relations through employee engagement and communication, and serving as the point person within CYF for staff hiring, advancement and development; acting as a liaison to the Office of Administration on each of these business functions.

Knowledge, Skills and Abilities:

  • Ability to plan, organize and direct the work of collaborating staff and others.
  • Demonstrated ability to collaborate with a variety of groups and to assist groups in reaching a consensus.
  • Experience administering human service programs and/or quality assurance programs.
  • Effective interpersonal, oral and written communication skills.
  • Demonstrated knowledge of administrative/supervisory principles and procedures.
  • Ability to relate to persons with diverse cultural backgrounds and socio-economic conditions.
  • Ability to work independently with minimal supervision.

Education/Experience Requirements:

Master’s degree from an accredited college/university in Public Policy/Administration, Business, or a directly-related field, plus five years of increasingly responsible experience with program design, project management, program development, policy analysis and research, including two years of mid to senior level supervisory or management experience. Valid driver’s license and access to a reliable vehicle are required.


Any equivalent combination of education and experience which meets the required knowledge, skills and abilities.

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it is small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

  • It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  • It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

“DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.”

-From the organization’s statement on Equity and Inclusion


To apply for this job please visit