CYF Project Manager

Allegheny County Department of Human Services

Website Allegheny County Department of Human Services

The Office of Children, Youth and Families (CYF), Allegheny County Department of Human Services (DHS), is seeking a Project Manager who will be responsible for providing and supervising project management and associated analysis for a wide range of human services and child welfare projects of varying complexity. Additionally, the Project Manager will help motivate team members to reach their goals and ensure that realistic project quality, change control and risk management processes are maintained and ensuing projects are delivered successfully. Additional responsibilities will include:

  • Coordinating with the Director of CYF Operations and CYF Administration in support of development and implementation of new, modified and/or restored practices and/or programs as required by law, regulatory authorities and/or DHS.
  • Ensuring that projects are clearly defined in terms of scope, resource requirements and key objectives and deliverables are provided within the agreed timeframes, scope and budget.
  • Coordinating with CYF Administration, internal departmental staff and external agencies and partners, as needed, in support of planning activities.
  • Overseeing projects to ensure successful implementation and evaluation and identifying and implementing monitoring as needed (i.e., contractual, fiscal, practice standards, success/outcomes, etc.).
  • Developing documentation for project, including but not limited to, diagrams, spreadsheets and process maps, to document needs and provide information to CYF Administration.
  • Preparing and presenting progress report to ensure the project is furthering organizational goals.
  • Promoting CFY integration to ensure appropriate cross-component knowledge, communication and collaboration for the benefit of individuals and families served throughout all project management activities.
  • Participating in systematic problem identification and problem-solving during program planning and implementation.
  • Performing special projects as needed.

Knowledge, Skills and Abilities

  • Excellent interpersonal skills and the ability to facilitate cooperative relationships.
  • Demonstrated ability to work effectively with various programmatic areas.
  • Demonstrated meeting facilitation skills.
  • Experience with research, synthesis of information and documentation.
  • Demonstrated planning skills and ability to manage project and document business process decisions.
  • Excellent communications skills are required, including accurate and effective written and verbal communications.
  • Strong analytic and research skills.
  • Self-directed and able to operate independently to achieve program objectives.
  • Flexible, creative, assertive and able to work in a multiple task and multidisciplinary environment.
  • Strong computer skills and familiarity with computer software packages, particularly Microsoft products including Excel, Word, PowerPoint, Visio and Project.
  • High standard of professional and ethical conduct.
  • Excellent skills in team building and working in teams, with the ability to lead and follow as needed.
  • Strong time management skills and the ability to balance multiple responsibilities.
  • Consistent ability to meet deadlines and execute deliverables.
  • Ability to travel locally as needed.

Education/Experience Requirements

Master’s degree from an accredited college/university in a related field, plus at least three years’ experience working in the human services field with demonstrated project or program management experience that spans the project lifecycle from initiation to closing.


Bachelor’s degree from an accredited college/university in related field, plus 5 years’ experience working in the human services field with demonstrated project or program management experience that spans the project lifecycle from initiation to closing.


Valid driver’s license and access to a reliable vehicle as needed.


Salary range: $55,000-$65,000 plus comprehensive benefits package.

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it is small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

  •  It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  • It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.


“DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.”

-From the organization’s statement on Equity and Inclusion



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