Allegheny County Department of Human Services
Website Allegheny County Department of Human Services
We are seeking a Program Specialist who will be responsible for facilitating productive, action-oriented meetings, collaborating with other professionals, family members, Office of Developmental Program (ODP) Providers, and community members, as well as performing Administrative Entity functions related to Individual Support Plan (ISP) management. Program Specialist must be an independent, organized, motivated, and empathetic individual who brings a robust knowledge of human services systems within Allegheny County, along with being a recognized leader in their field, consistently advocating for the rights of individuals with Intellectual Disabilities (ID)/Autism Spectrum Disorder (ASD). Program Specailist will also focus on educating others in the use of evidence-based practices that enhance the health and wellbeing of individuals and their families, and work to develop services that reflect our Every Day Lives: Values in Action and Self-Determination philosophy.
Position requires some travel to family/individual homes or other community locations for visits. Flexible hours may be required. Travel within and outside the county is also required. Additional responsibilities include:
- Facilitating planning meetings and assisting in assessing needs of individuals with complex/multi-system needs.
- Collaborating with the treatment teams to ensure smooth transitions back into the community (i.e. Dual Diagnosis Treatment Team Liaison and Justice Related Services Liaison).
- Participating in Integration and Teaming meetings.
- Participating in planning activities related to Waiver Capacity Management.
- Understanding and utilizing Trauma Informed Care principles to guide planning activities.
- Understanding and utilizing functional behavioral assessment (FBA) principles to guide planning activities.
- Understanding and utilizing Community of Practice LifeCourse tools as appropriate.
- Participating in internal complex case reviews utilizing information from Client Information System (CIS), Managed Care Organizations (MCOs), and internal OID records.
- Completing ODP Higher Level Reviews as necessary.
- Providing resource information and support to Service Coordination Units.
- Staying informed related to Biographical Timelines and their function in supporting teams.
- Staying informed related to creative therapies such as music, art, and equine.
- Creating relationships with organizations in the community.
- Utilizing knowledge of existing resources and assisting in locating new available resources.
- Assisting Promising Practice Supervisor in developing capacity for new service.
- Tracking Health Care Quality Unit (HCQU) activities, including Complex Technical Assistance (CTA) referrals and sharing pertinent educational opportunities with the Planning Team.
- ISP Management related to service definitions, authorizations, and advanced notification.
- Participating in local, regional and national Professional Development/Dual Diagnosis opportunities.
- Participating in Planning Team Meeting meetings as determined.
- Implementing policies, procedures and criteria based on county, state and/or federal regulation.
- Participating in on-going training regarding changes in the Home and Community Service Information System (HCSIS).
- Assuring that the individual and family receive accurate information regarding the various OID services/providers.
- Assuring that individual and family are apprised of their rights regarding appeals process; these include county conference, mediation and Fair Hearing.
Master’s/Bachelor’s degree from an accredited college/university in social services or a related field, plus 1/3 year(s) of previous experience working with families in the field of intellectual disability. Candidate should possess excellent communication skills, both oral and written, and basic computer skills in Microsoft Word, Outlook, Excel and Internet research methods. To be successful in this role, Candidate should possess solid organizational, problem solving and analytical skills and proficiency with discovery and navigation, connecting and networking, and goods and services. Strong knowledge of the ID, Adult and Children’s Mental Health service delivery systems, systems theory and provider delivery systems and ID/Autism eligibility criteria and processes is also essential to this role. Candidate must be capable of establishing and maintaining effective working relationships with clients, community agencies, providers, project partners and stakeholders. Valid driver’s license and access to a reliable vehicle are required to navigate in the community for work-related assignments.
Interested candidates should complete an application and submit a resume and cover letter online at:
Apply through direct link to application:
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