Individual Giving and Community Outreach Specialist

Website Crisis Center North

Crisis Center North (CCN) is a nonprofit domestic violence counseling and resource center serving victims of domestic violence in the northern and western areas of Allegheny County.

We are currently looking to hire a creative, sociable, and independent Individual Giving and Community Outreach Specialist. This role is primarily responsible for three areas:

  1. Individual giving – Be a part of planning and execution of CCN’s overall major gift strategy, schedule meetings and engage with new and existing donors, complete donor research, manage database systems for donation tracking and analysis of trends, etc.
  2. Event planning and execution – Lead the planning committee for CCN’s annual fundraiser and other special events, manage invitations and promotion, etc.
  3. Social media management – Manage all CCN social media accounts, create and upload content, understand and summarize analytics, plan/implement agency online campaigns, etc.

To meet the goals of the three areas above, the Individual Giving and Community Outreach Specialist should be knowledgeable and experienced in use of technology (especially Microsoft Office and social media content creation and analytics) and fundraising and event coordination. The Specialist should also possess exceptional organizational and time management skills. A strong interest in socializing is a must for the Specialist, as this position will entail lots of social interaction in person (as COVID safety precautions allow in the future), remotely, and online generally to expand outreach to potential donors to secure resources for victims of domestic violence. Overall, the specialist will need to use their fundraising, planning, creative, and social skills to serve as the face of CCN in the Center’s community outreach efforts.

Essential Functions: 

Responsible for maintaining and expanding outreach to new and existing donors. 

Key Tasks:

  1. Participates in overall planning and execution of CCN major gift fundraising
  2. Develop and implement strategy to achieve individual giving fund-raising goals including stretch goals
  3. With assistance from the Executive Director and a select group of the Board, schedules regular visits with donors and prospects for cultivation and solicitation purposes
  4. Identify, cultivate, and solicit prospects for major gifts
  5. Prepares research on each prospect, including giving history
  6. Based on research, recommends solicitation strategy and prepares background information for each visit and generates timely and thorough follow-up correspondence and call reports
  7. Prepares major gift proposals in response to inquiries
  8. Manages a comprehensive cultivation tracking system for all major and planned gift donors and prospects via donor database
  9. Identify ways to increase the cultivation and involvement of donors in visits, meetings, and activities as appropriate

Coordinate and oversee the execution of all individual giving campaigns

Key Tasks:

  1. Plans and executes existing donor campaigns including, the annual campaign, Giving Tuesday campaign, end of year campaign, etc.
  2. Initiates opportunities for new donor campaigns
  3. Develops and implements strategies to maintain and enlarge the donor base including obtaining prospect lists, solicitations, and all phases of stewardship
  4. Effectively builds and utilizes volunteers to assist with any and all development functions
  5. Oversees mailings

Plan and implement all Agency social media and digital marketing campaigns

Key Tasks:

  1. Own and drive social media campaigns
  2. Assist in large scale digital marketing projects
  3. Retrieve and organize social media and website analytics
  4. Collaborate with designers to create attractive and and informative campaigns
  5. Track performance of campaign
  6. Use social media marketing tools
  7. Track customer engagement to optimize campaign content

Coordinate and oversee all Agency social media accounts

Key Tasks:

  1. Act as point person responsible for tracking digital marketing, creative assets, and social media copy through stakeholders
  2. Upload and manage social media content
  3. Monitor all social media content
  4. Understand and define Key Performance Indicators for social media
  5. Establish relationships with and network with industry professionals and influencers on social media
  6. Stay current with technologies used in social media

Facilitate planning and execution of organization special events and events hosted by community members or organizations on behalf of the Center.

Key Tasks:

  1. Works with the team to plan and execute all organizational special events
  2. Coordinate with outside community members and organizations to aid in planning and execution of events held to benefit the Center
  3. Responsible for invitations and marketing for all special events

Participate as a team member

Key Tasks:

  1. Attends all required staff meetings, training sessions and provides reports to fellow staff regarding program areas as necessary
  2. Offer support and assistance to peer staff members
  3. Adheres to CCN Confidentiality Policy
  4. Maintains a professional manner at all times
  5. Must complete state mandated 48-hour victim’s service training
  6. Must serve on hotline
  7. Must possess a philosophical orientation, which is compatible with CCN’s philosophy and mission as well as to the women’s movement in general
  8. Ability to function as a team member of a unit and the agency as a whole
  9. Assumes other duties as assigned by the Executive Director

Other functions

Key tasks:

  1. Provide support to the Board of Directors, various fundraising committees on the Board of Directors, and to the Executive Director as assigned by the Executive Director
  2. Professionally represents CCN in the community, as assigned

Education and Experience:

  • University degree or equivalent in communications, commerce, marketing, administration or related areas
  • Minimum two-years of experience in fundraising or related area
  • Demonstrated experience in Major Gift and event fundraising
  • Previous experience with volunteer boards and committees is essential
  • CFRE designation would be considered an asset
  • Victim’s service background would be considered an asset
  • Ability to work in donor databases and to leverage fully

Clearance Requirements:

  • Criminal Record Check
  • PA Child Abuse History Clearance
  • FBI Clearance

Hours:

40 hours a week or as required

Benefits:

  • 401(k)
  • 401(k) matching
  • Extensive paid time off
  • Health savings account
  • Life insurance
  • Professional development assistance
  • Vision insurance

To apply for this job email your details to mbrayack@crisiscenternorth.org