Donor Relations Manager

Website SCCPgh Contemporary Craft

Position: Donor Relations Manager
Classification: Full Time, Exempt
Reports to: Executive Director


  • Average work week is 40 hours
  • Work schedule: Monday to Friday, some evenings or weekends required

Position Summary:

The Donor Relationship Manager is primarily responsible for fundraising at Contemporary Craft related to individual donors including any special campaigns, and will work closely with the Grants and Development Manager. Seventy-five percent of the Donor Relationship Manager’s time will be dedicated to generating support for the organization; this includes managing a personal portfolio of major gift prospects and developing strategies for donor acquisition at entry- and mid-level giving.

The Donor Relationship Manager works with the Marketing Director on outreach aimed at promoting giving from individuals and the community, and in developing and implementing programs for donor acquisition and cultivation, solicitation, and stewardship of gifts from individual donors – utilizing a variety of strategies that incorporate direct mail, electronic giving, and events.

Essential Functions and Responsibilities:

40% of time – Major Gifts

  • Manages a portfolio of major donors and prospects, inclusive of corporate giving. Enters reports of all contacts and gifts in the donor database in a timely fashion.
  • Works with board and staff to identify potential new individual major gift prospects.
  • Conducts monthly portfolio review and strategy planning meetings, schedules meetings, prepares the agenda, ensures necessary data is available for discussion.
  • Works with leadership staff to maintain and prioritize a list of fundable projects that will enable solicitation of major gifts “with purpose.”
  • Works with the Board Chair and Development Committee Chair to plan and implement solicitation of annual board gifts.

35% of time – Individual Giving

  • Develops and implements strategies for solicitation, cultivation and stewardship of new donors, entry-level and mid-level donors and articulates a compelling case for support.
  • Coordinates and directs the various forms of solicitation including mail solicitation, electronic/social media solicitation, events, and phone solicitation. Oversees progress, deadlines, goals, and objectives related to each solicitation strategy and overall giving.
  • Works closely with the Marketing Director to develop and implement a communication/marketing plan focused on donor acquisition, solicitation, cultivation, and stewardship, including donor recognition opportunities.
  • Manages donor information in the donor database/CRM, inputs, maintains, and manages all data related to donors, prospective donors, gifts, contacts, and relationship building.

15% of time allocation – Special Projects

  • Oversees all fundraising events inclusive of annual gala, formulates structure for donor centric events, creates and manages a timeline and workflow plan with assigned accountability, garners outside partnerships to support events, and solicits major gifts including corporate sponsorship, that might be used to cover overhead for such events.
  • Brings a fundraising perspective to other organization events and opportunities – exhibits, exhibit openings and closings, tours, special shopping days, etc., to utilize them as cultivation and stewardship opportunities for donors and prospects.

10% of time allocation – Administration

  • Working in concert with the senior leadership and the Grants and Development Manager, formulates an annual (written) plan and budget for fundraising that includes specific strategies to meet the financial goals identified in the strategic plan.
  • Serves as Staff Liaison to the Board Development Committee. Works with individual board members to provide the appropriate level of information and support for active engagement in the fundraising process.
  • Works closely with the Director of Finance in donor record/confirmation preparation in conjunction with CC’s annual audit process.
  • Works closely with the Director of Finance in monthly financial review and record reconciliation.
  • Establishes and follows appropriate policies, standards and guidelines for fundraising including confidentiality, gift acceptance, gift receipting, recording, acknowledgement, and reporting.
  • Manages an annual budget for cost-effective financial results.
  • Assists with other projects as assigned.

Qualifications & Requirements:

  • 3-5years of fundraising/development experience with an understanding of donor identification and relationship-building; preferably with a non-profit organization.
  • Ability to identify priorities and manage projects.
  • Proficiency in Microsoft Office, particularly excel and word.
  • Advanced computer skills, including experience with donor database system.
  • Excellent written and communication skills.
  • Commitment to maintaining and protecting sensitive and confidential information.

The best-fit for this position will be someone who pays attention to detail, is well-organized, does well with planning and structuring timelines, has a positive outlook, and believes in teamwork and collaboration.

Working Conditions:

  • Ability to provide own transportation to perform principal responsibilities Sedentary work that primarily involves sitting/standing
  • Operates a computer and other office productivity machinery
  • Medium work that includes moving/lifting objects up to 25 pounds
  • Moving about to accomplish tasks or moving from one worksite to another

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; this job description is subject to change at any time when deemed necessary.

Compensation and Benefits:

Salary range: $46,000 – $50,000 depending on experience.

  • Health Insurance Group Plan (following organizational policy)
  • 401k Retirement
  • Short-term disability insurance
  • Workers’ compensation
  • Paid time off and paid sick days
  • Discount in the Store
  • Free off-site parking


Applications must include:

  • Cover Letter
  • Resume
  • Three professional references – with contact information

Please submit to

Applications will be accepted on a rolling basis through February 4, 2022.

This position can be filled immediately. No phone calls please

Contemporary Craft is an Equal Opportunity Employer. Contemporary Craft is committed to workplace diversity and to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected

To apply for this job email your details to