Position Summary: A vital member of the Familylinks’ Leadership Team, the Director provides strategic leadership, development, innovation and oversight of employee facing programs in alignment with the agency strategic plan. The Director is a passionate employee advocate and mindful risk mitigator that sets the cultural bar for team member engagement. He/she is an independent and innovative thinker that is interested in continuous refinement of process and use of technology to aid the team and development and retention of the internal talent pool. Always in pursuit of the best ways to attract and retain talent, he/she leads a team that embodies this goal. The Director is a visible leader in the organization that creates an environment that invites feedback and suggestions for improvement and ensures that employees are heard. He/she leads a team of four direct reports and is a strategic advisor to the CEO and the Executive Team on employee matters.
Pay Range: $80,000 – $105,000
Essential Duties and Responsibilities:
- Assume ownership for the success of all functions of the human resources and training departments through clear and measurable annual objectives and a long-term vision. Functions include the talent acquisition process, retention, regulatory compliance, performance management, policy development and proactive Diversity, Equity and Inclusion practices.
- Champion and require a unified “people-first” workplace culture through engagement, motivation and optimization of human capital.
- Advise the Executive Team and CEO on workforce trends, particular employee matters and suggestions for risk aversion or improvement of the competitive position of the agency related to workforce.
- Establish processes to partner with hiring managers to review, analyze and clarify hiring needs, develop priorities and appropriate recruiting strategies to support those needs. Consolidates needs of the organization into a recruitment plan for the agency.
- Provide oversight for the talent acquisition process including hiring, on-boarding and off-boarding for all staff positions and ensuring an equitable and inclusive process.
- Analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
- Provide a structure to ensure systematic review and appropriate maintenance for various administrative tasks, including but not limited to: personnel files, job descriptions and workforce policies such as the personnel manual on a regularly scheduled and as-needed basis.
- Ensure compliance with all regulatory and licensing bodies and governmental requirements.
- Engage with managers on the disciplinary process, performance management, review of and compliance with all policies and procedures.
- Assist with identifying and implementing leadership development opportunities and offer recommendations for retaining top talent.
- Develop and administer mechanisms to get actionable feedback from the workforce at all levels of the agency to ensure that workforce practices are effective.
- Collaborate with brokers and subject matter experts to ensure the offering of benefits offered to the workforce are competitive, cost-effective and position the agency for success in attracting top talent.
- Establish and oversee an annual departmental budget that adequately supports the strategic needs of the agency.
- Administer unemployment and worker’s compensation claims, and ensure department representation and participation in the workplace Safety Committee.
- Support various committees of the Board of Directors as assigned.
- Attend all trainings, meetings and supervisions as required.
- Bachelor’s Degree in management, business, human resources, human services, or a related field with 5+ years’ experience of proven team leadership in human resources with demonstrated ability to supervise others and work collaboratively in a team setting. Master’s Degree preferred.
- Another combination of education and work experience will be considered.
- Exhibit the characteristics of a servant leadership style in every interaction
- Instill a data-driven approach with strong computer proficiency in all popular Office applications (Excel, Word, Sharepoint, Power BI, etc.).
- Experience establishing KPIs and other organizational metrics.
- Ability to look broadly across the organization, establish priorities and streamline processes.
- Excellent oral and written communication skills are required for presentations to both internal and external groups, committees, the board, and other designated entities.
- Support the organization’s mission while displaying sensitivity of cultural and workplace harmony, and an understanding of programming in the field of human services is preferred.
Essential Characteristics and Behavior:
- Serve as a member of the Leadership Team and provide strategic leadership to the human resources, training departments, and supervision to the receptionist at the Highland facility (5 individuals).
- Must model organizational values through his/her behavior; including strong interpersonal skills, emotional intelligence and professional posture.
- Lead with drive and purpose to ensure that the agency will meet strategic goals, endure challenges with a positive spirit, and demonstrate a self-assurance that is humble, but palpable, at all levels of the organization.
- Be visible. Support the workforce in a mentor-type model with a physical presence to allow staff to easily build trust and confidence in the team.
- Exhibit work habits that inspire efficiency, positivity and a vision for workforce that contributes to Familylinks’ success.
- Inspire relentless problem-solving.
- Support workforce and management needs through a style that is adaptable and compatible with the characteristics of each service line.
- Prioritize time and energy based on needs of the programs, in a continuously changing environment.
- Insist on prioritizing and developing staff to ensure an exceptional work environment for everyone.
- Establish an atmosphere of achievement through supportive interpersonal relationships, collaboration, facilitation, delegation, inclusion and involvement at all levels of the organization.
- Establish and grow external professional connections that will benefit Familylinks and position the agency as a community partner.
- Embody continuous learning through personal goals and professional memberships.
Must have a valid PA drivers’ license and access to a vehicle as traveling to various locations mainly throughout the state of Pennsylvania including some overnight trips on occasion to attend meetings, represent Familylinks or meet with staff. Ability to lift and carry up to ten (10) pounds of files and small office tools.
Familylinks is an Equal Opportunity Employer and Provider
To apply for this job please visit familylinks.applytojob.com.