Chief Operating Officer

Footbridge for Families

Website Footbridge for Families

Reporting directly to the Founder & CEO, the Chief Operating Officer (COO) is a new position created to lead the efforts of the Footbridge organization. An essential member of the Executive Team, the successful candidate will be accountable for all Footbridge business operations. The COO will be a strategic manager, able to balance the organization’s mission and strategies while overseeing operational and managerial needs. The COO will lead revenue generation through the development of partnerships and relationships with regional organizations.

Footbridge seeks a leader with excitement for the work at hand as well as respect, empathy and compassion for the communities and individuals served by its mission. With an eye for efficiency, the successful candidate will align operations with the organization’s strategies and impact while maintaining a culture of positivity, growth, and accountability. The COO will be able to pivot and respond quickly in a rapidly changing landscape of emergency aid, with a deep understanding of the nature of start-up organizations.


  • Oversee the implementation and continuous improvement of Footbridge’s core services.
  • Maintain official records and documents, including family, referral partner, and volunteer agreements.
  • Recruit and onboard new referral partners.
  • Collaborate with the CEO and board on the strategic plan and assure achievement of the goals and objectives included in the plan.
  • Maintain a working knowledge of significant developments and trends in the field and recommend improvements in line with recommended practices.
  • Oversee the monitoring and documentation of program outcomes.
  • Determine what services ought to be performed by third-party consultants and contractors, ensuring that they deliver high value, quality work.
  • Ensure review, maintenance and adherence of policies for expenditures of Footbridge funds.


  • Manage and support the recruitment of an effective team, including volunteers and interns, to achieve Footbridge’s mission.
  • Ensure that job descriptions are maintained and current, that performance evaluations are held according to policy, and that sound human resource practices are in place.
  • Maintain a work culture that supports diversity and inclusion and helps all employees perform at their best.
  • Assign work to staff in alignment with organizational needs and expectations/skills of individuals.
  • Establish professional development objectives and direct training investments to grow the capabilities of the organization.


  • Fundraise and develop other revenues necessary to ensure the financial health of the organization and assure adequate resources to meet its mission.
  • Work with the CEO and Director of Fiscal Services to submit a proposed annual budget and monthly financial statements to the finance committee of the board which accurately reflect the financial condition of the organization.
  • Assure sound fiscal management that generally anticipates operating within the approved budget, ensures maximum resource utilization, and maintains the organization in a positive financial position.
  • Provide necessary documentation for outside auditors, helping to assure a clean annual audit


  • Serve as a primary spokesperson for Footbridge for Families.
  • Oversee marketing and other communications efforts.
  • Develop strong partnerships with community organizations to promote collaborations, increase referrals and monitor changes that may affect Footbridge and our participants.
  • Publicize the activities of the organization, its programs and goals.


  • Transparent and high integrity leadership.
  • Excellent written and oral communication skills.
  • Three or more years senior management experience. Experience and familiarity with the human service and/or health care sector preferred.
  • Ability to prioritize and manage multiple tasks, to analyze and solve complex problems, and to exercise sound judgment in a high-pressure environment.
  • Demonstrated ability to oversee and collaborate with diverse staff, program participants and other stakeholders.
  • A history of successfully generating new revenue streams and improving financial results.
  • Active fundraising experience. Excellent donor relations skills and understanding of the funding community.
  • Strong financial management skills, including budget preparation, analysis, decision, marketing and reporting.

Work Environment:

  • Remote/flexible work schedule. Bring Your Own Device (BYOD).

Starting Salary:

  • $50,000 with paid time off. As the organization grows, salary is expected to grow.

How to Apply:

Specific questions related to the position may be emailed to the contact listed below. Interested candidates should email their resume and cover letter. All information will remain confidential.

All materials due by June 14th, 2021.

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