New Troop Engagement Coordinator

Girl Scouts Western Pennsylvania


Website GirlScoutsWPA Girl Scouts Western Pennsylvania

Location: Pittsburgh

Girl Scouts is the preeminent leadership development organization for girls in kindergarten through twelfth grade, and our mission is to build girls of courage, confidence, and character. At Girl Scouts Western Pennsylvania, we’re committed to providing every girl the chance to practice a lifetime of leadership, adventure, and success.

Position Description/Essential Functions:

The New Troop Engagement Coordinator guides, mentors and supports new troop leaders through their first year of participation in Girl Scouts.  You are the first point of contact for prospective and new troop volunteers to welcome them to the organization, coordinate their connection to key staff and volunteers, provide training support, and ensure they are equipped and empowered to lead girls through the Girl Scout Leadership Experience. As subject matter expert of the new troop leader first year experience, you foster a positive and motivational relationship with volunteers that is critical for new member retention. The essential functions of this position include the following:

  • Onboard new troop leaders;
  • Assist with the development and implementation of the New Leader Learning Path to optimize support and retention;
  • Work with Volunteer Troop Coaches to develop and maintain networks of local volunteers to provide local support and resources to new leaders;
  • Coordinate, schedule and facilitate Leadership Workshops to ensure training needs meet the volume of new leaders being onboarded;
  • Collaborate with staff to promote and assist with recruitment efforts, council sponsored event and training promotion, and participation in council-wide initiatives;
  • Become the subject matter expert in the online Volunteer Toolkit; schedule and implement monthly trainings for volunteers, and review, track and report on utilization;
  • Analyze data and trends to develop and implement plans to achieve girl and adult membership growth and retention goals among new members;
  • Ensure Girl Scouting is open to all girls and adults;


  • College degree or equivalent professional experience;
  • 2 years of work experience in related field, with experience in volunteer management and support;
  • Ability to work independently, manage multiple projects and meet deadlines;
  • Strong training and facilitation skills with demonstrated success executing trainings and workshops, both virtually and in-person;
  • Top notch communicator and can confidently present to large groups;
  • Strong computer skills in Microsoft Office, Outlook and ability to learn new systems;
  • Must be organized, detail orientated, and customer focused;
  • Able to work flexible hours to include days, some evenings and some weekends;
  • Have reliable transportation;


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