Director, Membership Engagement

Girl Scouts Western Pennsylvania

Website Girl Scouts Western Pennsylvania

Location:  Pittsburgh

Salary: $73,000-$78,000, commensurate with experience

Girl Scouts is the preeminent leadership development organization for girls in kindergarten through twelfth grade, and our mission is to build girls of courage, confidence, and character. At Girl Scouts Western Pennsylvania, we’re committed to providing every girl the chance to practice a lifetime of leadership, adventure, and success.

Summary Description:

The Director, Membership Engagement directly reports to the Chief Membership Officer and is responsible for creating and executing membership strategies.  This position puts movement to the vision, goals and objectives of the membership plan.  The role is responsible for developing, implementing, and assessing comprehensive year-round membership plans for overall membership growth.  The director will lead the volunteer support team and the volunteer screening team to provide excellence to our volunteers and service unit managers.  The director works collaboratively with other members of the leadership team on the council’s strategic vision, short- and long-term planning, and project work.

Essential Functions:

  • Provide strategic leadership in the recruitment of girls and adults through development and implementation of community cultivation strategies to elevate and enhance visibility of the Girl Scout mission and program
  • Provide strategic oversight and champion efforts related to council strategic recruitment and retention goals
  • Ensure that recruitment and retention strategies and plans are consistent with the philosophy and the mission of Girl Scouting and the council’s overarching strategy
  • Work in a partnership with other operation and organizational functions to support organizational mission, goals, and strategic priorities
  • Align objectives and plans with other council initiatives and projects and represent the recruitment and retention function on the management team
  • Develop and manage departmental budgets and corresponding resource allocations
  • Actively participate in the development of environments that foster diversity, equity, inclusion and access through words, actions and attitude
  • Work collaboratively with key members of management to ensure implementation of the council’s membership strategy and integrated mission delivery, with special focus on the council’s market driven membership plan
  • Serve as primary communication conduit to executive leadership and key business partners on membership trends and issues
  • Assist Fund Development to identify and cultivate key volunteers, donors, and corporations
  • Collaborate with communications team to promote media opportunities within communities


  • Minimum of a bachelor’s degree in marketing, sales, business, non-profit management, or related field
  • 3+ years of supervisory experience managing professional staff and/or volunteers, including managing mobile/field-based staff
  • 3+ years of work experience in related field with proven, effective marketing and membership results
  • Highly skilled in strategic planning and oversight, including adapting implementation plans to meet local needs
  • Strong public relations skills and ability to develop community collaborations
  • Ability to lead, mentor and motivate staff
  • Excellent written and communication skills
  • Strong computer skills in Microsoft Office, Outlook and willingness and ability to learn new systems
  • Experience developing and managing an annual budget
  • Must be organized, detail orientated, and customer focused
  • Ability and willingness to work and maintain a flexible schedule
  • Occasional regional and local travel

Summary and Benefits:

Girl Scouts Western Pennsylvania is one of three Girl Scout councils in Pennsylvania.  We are a 501(c)(3) non-profit organization that supports 27 counties in western Pennsylvania and are an Equal Opportunity Employer.  Background checks are required.

Our generous benefit package includes:

  • A hybrid workweek, which allows up to 3 days of remote work each week
  • Health, dental and vision insurance available and an HAS
  • Company paid life and long-term disability insurance
  • Voluntary insurance benefit options: short-term disability, cancer insurance, life insurance, and accident insurance
  • 401(k) plan, both pre-tax and ROTH options, with employer match
  • A generous paid time off policy
  • 15 paid holidays annually (office closure between December 24-Jan 1)
  • Paid Parental Leave
  • Paid Sick Leave
  • FSA options for health, dependent care, and parking expenses
  • Employee Assistance Program

To Apply:

Apply today to be part of our mission to help build girls of courage, confidence, and character, who make the world a better place. Submit cover letter and resume to

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