Vice President of Clinical Programs

Glade Run Lutheran Services

Website Glade Run Lutheran Services

Serving our Communities Since 1854

CORE RESPONSIBILITIES & COMPETENCIES:  The Vice President of Clinical Programs, in conjunction with the other Vice Presidents and the CEO, is charged with pursuing program excellence in all program areas, financial stability, and maintenance of the agency mission.  The Vice President of Clinical Programs will delegate program administration to qualified staff, allowing him/her to focus on program excellence, program growth and expansion, agency visioning, and strategic planning.  Although the specific core competencies of this position may vary over time, a sufficient picture of these competencies is detailed below:


Program Excellence/Growth

  • Coaches by defining major job functions, tasks, authority, and resources for each position supervised and then demonstrating and practicing each skill set as needed.
  • Develops monitoring tools to ensure that supervisees employ the coaching and shadowing structure with their supervisees.
  • Ensures compliance for clinical standards for the implementation and maintenance of all licensure.  As necessary, delegates to supervisees the responsibility to be compliant with all state and federal regulations and Sanctuary standards.
  • Coaches and delegates to supervisees the responsibility to be continually striving for excellence in all program areas using state of the art continuous quality improvement strategies.  The Vice President will develop sufficient monitoring reports and methods to ensure consistency in quality delivery and to evaluate the effectiveness of clinical delivery.
  • Responsible to identify, screen, and assist with the development of new business/program opportunities and acquisitions.
  • Works with the CFO to develop fiscal projections for business/program opportunities.
  • Proactively works with all funders including State and Managed Care Companies to explain our approach and acquire their input enabling us to adapt to funding changes external to the agency.
  • Evaluate existing programs to ensure that they represent Glade Run’s Values and are financially viable.
  • Maintain working knowledge of program financials and work with supervisees to ensure control of budget and spending.
  • Work collaboratively with Director of Quality and Compliance to ensure that individuals’ treatment goals, service plans and outcomes meet the expectations of funders.
  • Works with CFO and Information Technology to implement and maintain Electronic Medical Records platform.

Executive Management/Leadership/Relationship Building

  • Works with the Executive Management Team (EMT) to identify priorities for strategic expansion.
    Introduces new knowledge to the team and works cooperatively with team members and other senior management to screen growth opportunities.
  • Assist in the research, development and rollout of new programs identified by the EMT.
  • Demonstrates respect for team members, including the ability to listen to and understand concerns and interests of team members and provide respectful feedback.
  • Works cooperatively with Vice Presidents, helping them achieve their goals while providing constructive feedback so that the team can achieve agency growth and excellence.
  • Works with CEO, other Vice Presidents and supervisees to maintain good customer relations by understanding customer needs, being respectful and courteous of customers, and developing customer feedback loops.

Ensure consistency and fidelity with agency values and preferred clinical approaches

  • Teach/coach Glade Run philosophy to develop individualized goals that can be generalized home to supervisees as evidenced by supervision and observation of clinical services
  • Utilize current best practice clinical approaches to coach and mentor supervisees
  • Works with Director of Professional Development to ensure that curriculum is consistent with agency values, clinical approaches and job skill sets

Support supervisees to build strong family relations

  • Ensure that strengths-needs-cultural-discovery (SNCD) is conducted and utilized with each consumer and family
  • Coordinate recruitment, hiring, and supervision of family and youth staff.
    Work collaboratively with Director of Professional Development of training to provide continuing education to family and youth staff.
  • Coach supervisees in the development of measurable approaches to build partnerships with individuals/families
  • Ensure that individuals/families have teams specific to their unique strengths and needs

Work in conjunction with contracted medical director

  • Meet monthly with contracted medical director to review overall delivery of care across the agency

Office of Developmental Programs duties

  • Support Office of Developmental Programs under Home and Community Based Services waiver compliance and provider qualification compliance.
  • Ensure quality management, incident management/risk management
  • Monitor HCSIS and PROMISe enrollment compliance, SSD maintenance, and claims management and fiscal reconciliation


  • Minimum of a Master’s degree in counseling, social work or other related human service field.  Professional licensure preferred.
  • Five to seven years of clinical experience in one of the following is required and experience in all levels of care are preferred: wraparound, family-based, outpatient or clinical educational environment required.
  • Licensure or extensive experience in working with Individuals with Developmental Disabilities is preferred due to organizations Strategic Plan.
  • Experience with managing programs for Intellectuals with Developmental Disabilities is preferred.
  • Five years supervisory experience managing in either child welfare or treatment of adults, children and families.
  • A proven track record of implementing clinical programs in all levels of care is preferred.
  • Ability to lead, motivate and coach others in a fast-paced, family-focused environment.
  • Experience working with an Electronic Medical Records (EMR) system.
  • Excellent written and verbal communication skills.
  • Must be able to adjust hours to needs of the position.
  • Valid driver’s license and acceptable driving record.
  • Eligible for Pennsylvania State Police clearance, Pennsylvania Child Abuse History clearance and FBI clearance.
  • Must be able to identify with the Agency Mission Statement and support the agency’s Core Values.


  • Clinical based practices including DSM-IV, clinical interventions, etc.
  • Coaching practices
  • Community regulations when applicable
  • Department of Human Services regulations
  • Trauma-informed care
  • Sanctuary Model of Organizational Leadership
  • Strategic planning
  • Strengths-Needs-Cultural-Discovery (SNCD)
  • Regulations for the Office of Developmental Programs
  • Autism Interventions and Support
  • Implementation of Electronic Medical Record

Job Location:

Zelienople, PA, United States

Position Type:


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