Director of Human Resources

Gwen's Girls, Inc.

Website Gwen's Girls, Inc.

Inspiring New Destiny

The Director of Human Resources will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.

Education:  Required: Bachelor’s degree or equivalent experience in business practices, human resources, customer service, or related subject matter. 10+ years of experience in a variety of human resources disciplines with a solid understanding of legal and regulatory requirements.

Preferred: Advanced degree preferred (or equivalent combination of education and experience); PHR (Professional Human Resource) or SPHR (Senior Professional Human Resource) certification desirable.

Licensure/Certification: PHR (Professional Human Resource) or SPHR (Senior Professional Human Resource) certification desirable.

Minimum Requirements:

  • General knowledge and understanding of every step in the employee lifecycle, from recruitment to retirement
  • Ability to coach teams and individuals at all levels of the organization
  • Strong knowledge of infrastructure and operational functions with ability to leverage that knowledge for organization’s success.
  • Knowledge of inequity issues that impact girls and young women of color.
  • Demonstrate an understanding of the complex issues that impact girls living in underserved, low socioeconomic areas.
  • Must have the ability to think globally, solve problems and have good decision-making skills, including critical thinking skills.

Clearances Required:  PA Act 33 (Child Abuse) / Act 34 (Criminal History) / Federal Criminal History Record (FBI Fingerprint) / National Sex Offender Registry

Position Summary


  • Actively recruit a diverse candidate pool and manage complete recruitment process to maintain and build a team consistent with organizational mission and skill requirements
  • Ensure efficient use of management resources required to support the recruitment process


  • Ensure initial introduction of new staff to organization is productive and welcoming
  • Address organization-wide learning requirements and support department-specific learning requirements
  • Support building of team focused on mission and culture as well as necessary skills

Staff Professional Development

  • Ensure staffing skills and levels are aligned with needs and available resources of the organization
  • Conduct training for all staff and individual coaching
  • Address professional development appropriate for continued progress of staff in their career path
  • Manage development of team to support contemplated organization needs and succession planning

Organizational Culture and Performance

  • Partner with the CEO and other senior leaders to define and drive workplace culture, and share the overall responsibility for overall organizational performance
  • Create a respectful, diverse, energetic workplace culture
  • Create and implement programs to enhance engagement, morale, and team building
  • Drive diversity, equity, and inclusion initiatives
  • Perform exit interviews
  • Conduct and analyze satisfaction/engagement surveys

Compensation, Benefits and Payroll

  • Oversee compensation programs and practices
  • Administer job descriptions
  • Administer and improve performance management process
  • Conduct internal/external salary bench-marking, and pay equity
  • Oversee the administration of benefits, benefits renewals, and plan designs
  • Negotiate optimal benefits for employees, then negotiate with vendors to achieve the optimal cost for these benefits
  • Oversee payroll management and processing

Ensure Policy and Legal Compliance

  • Ensure internal HR policy administration and best practice development
  • Oversee unemployment/worker’s compensation insurance administration
  • Maintain personnel files
  • Maintain background checks
  • Distribute annual notifications as required
  • Maintain Employee Handbook and update, as necessary

People Management Responsibilities

  • Supervise HR & Payroll/Benefits Specialist

Additional Functions

  • Serve as staff lead to the CEO and Board of Directors in advising on organizational HR matters
  • Serve as the organization’s Diversity, Equity, and Inclusion lead to advance equitable human resources practices and improve culture
  • Actively participates in all required team meetings, trainings, and supervisory sessions. Meets regularly with supervisor, communicates openly needs, concerns, and ideas; utilizes feedback given in supervisory sessions
  • Performs in accordance with established system-wide competencies and receives satisfactory performance evaluations annually
  • Performs other duties as assigned


Gwen’s Girls, Inc. is an Equal Employment Opportunity Employer providing equal employment opportunities without regard to race, color, sex, age, religion, or national origin.  This policy includes the handicapped and all Vietnam-era veterans.  Gwen’s Girls utilizes only job-related criteria in making decisions concerning applicants and employees.

NOTE: This position description is intended to describe the general nature and level of work being performed by employees in this job. It is not an exhaustive list of all responsibilities, duties, and skills that may be necessary for this role. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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