Clinical Manager

JCC of Greater Pittsburgh

Website JCC of Greater Pittsburgh

The Pittsburgh Resiliency Center, 10.27 Healing Partnership, is the central coordinating agency for the region’s response to the deadly synagogue shooting that took place on October 27, 2018 and is funded in part by the Office for Victims of Crime. Housed at the Jewish Community Center, its mission is to foster a sense of community well-being by providing opportunities for reflection, support, and connection for individuals and their loved ones impacted by the attack and others who experience hate-induced trauma.

Responsible for implementing evidence-based wellness and psycho-education treatment and programming, while directing the clinical services provided at the resiliency center. Ensures implementation of effective trauma-informed mental health services as well as communication and coordination between clinical partnerships with other mental health organizations serving those affected by October 27, 2018.


  • Connects direct and indirect victims and families with needed and available community resources.
  • Follow up with clients and agencies, as appropriate, to document use and success of referrals.
  • Inputs accurate and complete data for all client contacts into the agency’s database.
  • Ensures that all documents submitted on behalf of clients are complete and valid.
  • Provides all required documentation in a timely manner, which may include client follow up, outcome evaluation, client contact sheets, and evaluations.
  • Implements evidence-based programming for communities affected by mass casualty events.
  • Ensures availability for brief interventions, client intakes, crisis intervention, and other short term clinical responsibilities based on demonstrated community need.
  • Adheres to agency policies, procedures and professional code of ethics.
  • Supervises personnel in keeping with agency policies and procedures.
  • Occasionally may work as a greeter, understanding visitor’s needs and providing them with personalized solutions by suggesting self-directed wellness activities or classes that will be offered by the Healing Partnership.
  • Maintains a victim-centered approach in all interactions with the public.
  • Understands the impact of traumatic events on individuals and community.
  • Possesses knowledge of trauma-informed care.
  • Possess knowledge of community resources and counseling/social work practices with high-risk populations.
  • Ability to motivate others towards achieving goals.
  • Ability to work independently with a strong sense of focus.
  • Maintains strict confidentiality involving both clients and co-workers.
  • Engages in strong communication, administration and organizational skills.
  • Possesses excellent communication skills both written and oral.
  • Possesses outstanding organizational and planning skills.
  • Demonstrated ability to work in various settings with culturally diverse families and communities in a culturally sensitive and appropriate manner.
  • Actively supports and participates in continuous intra-departmental and agency-wide quality improvement processes. “Everyone, Every Day, Closer to Better.”
  • Ensures adherence to agency core values of respect, kindness, character and community within both staff culture and program development.
  • Ability to work evenings, weekends and holidays, as required.
  • Ability to perform other related duties, as needed and/or required.

(These responsibilities are not to be construed as a complete statement of all duties performed.)


Full and part time personnel


While performing the duties of this job, the employee is regularly required to use hands, to finger, handle or feel, reach with hands and arms; climb or balance, stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand and walk. Frequently he/she is required to sit. The employee is frequently required to lift up to 25 pounds and occasionally required to lift up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus.

Employee is required to have the capacity to travel to various locations within the community.


Master’s Degree in social work or psychology, with at least three years’ experience working in a community based setting, or an equivalent combination. LCSW or LPC Preferred. Supervisory experience with team members preferred.

Must be able to obtain or possess Act 33/34, FBI, NSOR certifications and Mandated Reporter Training.

To apply, please submit a resume and cover letter to:

Jewish Community Center of Greater Pittsburgh
Attn: Human Resources Department
5738 Forbes Avenue
Pittsburgh, PA 15217
Fax: 412-521-7044

Equal Opportunity Employer

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