Director of Social Services and Community Outreach

Jubilee Association

Website Jubilee Association

Jubilee helps guests move from crisis to stability

The Director of Social Services and Community Outreach is a newly formed position for Jubilee.
This position requires a strong strategic thinker who enjoys program development, program evaluation, and community outreach and engagement. This individual will lead the development of a robust case management program. They will also update and strengthen community outreach and engagement strategies.  This updated case management program will provide structure to best serve Jubilee’s guests and assist them in setting and meeting immediate and long-term goals.


  • Interaction with guests on a day-to-day basis, including building rapport and understanding their daily needs.
  • Crisis intervention services around any of these areas: access to personal hygiene items and clothing, coordinating mail services, benefit applications, housing applications, and referrals to outside services when necessary
  • Lead the development of a robust case management program and implementation of a formal client intake system. The case management program will be a person-centered process that motivates guests with goals and strategies to move from crisis to stability and self-sufficiency.  The case management process will include; robust strength-based psycho-social-spiritual assessments to identify needs; individualized care plans (Goals may include, but are not limited to eliminating barriers to family stability and housing, physical and mental well-being, financial management, education and training, and employment and career management); short- and long-term goal planning; ongoing check-ins and coaching to monitor and track client progress.
  • Develop enhanced community outreach and engagement with community, human services, and governmental entities in the area.  Development and maintenance of a community resource database
  • Program evaluation to improve optimal participant outcomes and case management processes.

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