Director of Human Resources

Literacy Pittsburgh

Website Literacy Pittsburgh

The Opportunity

Literacy Pittsburgh, the largest adult education provider in Western Pennsylvania, seeks its first Director of Human Resources to support the organization as it expands staffing, programming, and impact.

We’re looking for a dynamic, experienced human resources professional with strong project management skills to complement our highly effective leadership team and support our outstanding staff.  The ideal candidate will excel at system-building, work best when collaborating with others, and will be energized by growth and change.

Our people make Literacy Pittsburgh a welcoming and positive place to learn. We value a diverse and inclusive work environment where employees feel a sense of belonging. This commitment is reflected in the values that guide our day-to-day work. We believe that our students, our employees, and our organization thrive best when we embrace and welcome those with a variety of life experiences. We are committed to a hiring process that increases the diversity of our staff, and encourage people who represent the richness of our shared humanity to apply. We welcome all qualified applicants who reflect a diversity of culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation, marital status, past experience with poverty or homelessness, or prior contact with the juvenile, criminal justice, or child welfare systems.

Literacy Pittsburgh offers a flexible, collaborative environment with a commitment to best practices, innovation, and growth. We welcome creative and hard-working team players who share a passion for creating better lives through learning.

If this sounds like a place where you can thrive, please keep reading and apply.

About Literacy Pittsburgh

For those who just arrived and those who have been left behind, Literacy Pittsburgh creates a pathway to the American Dream.  Through one-to-one tutoring and small classes, we offer a supportive environment for adults to create better lives through learning.

Our programs have a significant economic impact on the region by taking students from learning to earning, helping them gain economic self-sufficiency. Our students grow as parents, workers, and neighbors.

Founded in 1982 as an all-volunteer organization, we are now the largest literacy organization in the region, serving 5,000 individuals each year. Literacy Pittsburgh is making a difference for individuals, their children, the workforce and Pittsburgh – and bringing greater prosperity for all.

The Director of Human Resources

The Director of Human Resources will build and manage the systems, processes, and resources that enable Literacy Pittsburgh’s diverse and expanding workforce to grow and thrive. The director will implement essential components of the agency’s diversity, equity and inclusion plan, including employee recruitment and selection, compensation, wage and salary administration, benefits administration, performance management, and employee relations.

Essential Functions

Human Resource Policies & Program Administration

  • Maintains, recommends, and implements personnel policies and procedures; prepares and maintains employee handbook on policies and procedures.
  • Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of the human resources department and services performed.

Recruitment & Performance Management

  • Partners with the leadership team to develop and execute the organization’s human resource and talent strategy, particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
  • Performs the completion of all exempt and nonexempt recruitment activities, including the administration of the job posting, screening, interviewing, and new employee orientation.
  • Responsible for Literacy Pittsburgh’s performance management program. Tracks performance appraisals to ensure they are completed within the proper timeline.
  • Plans organizational training and development initiatives. Works with the leadership team to determine training content, delivery, and evaluation.
  • Works with supervisors and employees to identify and resolve employee relations issues.  Assists supervisors with performance and disciplinary issues.
  • Conducts exit interviews and handles all aspects of separation of employment.
  • Provides support and guidance to management and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and performing terminations.

Compensation & Benefits

  • Maintains Literacy Pittsburgh’s compensation program and salary administration policies, classifies/reclassifies positions, writes and updates job descriptions, and provides for bi-annual wage and salary surveys and updates to salary ranges.
  • Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
  • Collaborates with leadership on the development, maintenance, and revision of the fringe benefits package. Assists with benefits administration, including claims resolution, change reporting, and annual re-evaluation of benefit programs and policies.

Compliance & Professional Development

  • Monitors and ensures compliance with federal, state, and local employment laws and regulations and recommends best practices; reviews and modifies policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to senior leadership.

Organization Goals & Mission

  • Responsible for the development and implementation of human resource initiatives to accomplish the strategic goals of the organization.  Provides support to the leadership team.
  • Responsible for implementing human resource components of the diversity, equity, and inclusion plan, and monitors progress toward goals.
  • Fosters a positive working environment.


  • Excellent Communication Skills
  • Demonstrated Leadership Skills
  • Strong Understanding of Employment Practices
  • Resilience
  • Strong Judgement and Decision-Making Skills
  • Excellent Organizational Skills

Education and Experience

  • 10+ years of experience in human resource management;
  • A bachelor’s degree in Human Resources, Business Administration, or related field.
  • Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

Additional Eligibility Requirements

  • COVID-19 vaccination

Work Environment

  • Full-time, some evening work required
  • Some remote work is possible

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Work requires talking, listening, seeing

Reports to: Chief Executive Officer
FLSA Status: Full-time; Exempt
Starting Salary Range: $70,000 – $85,000

How to Apply:

Deadline: January 31, 2022

Please send resume and cover letter with the name of the position and where you heard about it to No phone calls, please.

Literacy Pittsburgh invites all applicants to include in their cover letter a statement about how your unique background and/or experiences can contribute to the diversity, cultural vitality, and perspective of our staff, students, volunteers, and supporters.

To apply for this job email your details to