Service Coordinator

North Hills Community Outreach


Website NHCOhelps North Hills Community Outreach

People helping people through life's many challenges

Reports to: Program and Outreach Manager

Responsible for: Daily provision of services and programs in the North Hills Community Outreach (NHCO) North Boroughs service area

Duties include:

  • Screening callers and walk-ins for their appropriateness/eligibility for NHCO services
  • Referring persons to other community resources/organizations, and follow-up to assure that persons in hardship and crisis receive needed services for which they are eligible and advocating on behalf of clients
  • Helping individuals develop plans to 1) alleviate their immediate/crisis concerns and 2) attain long-term economic self-sufficiency
  • Working with families to maintain stability using a 2Gen approach and tracking progress
  • Regularly contacting and following-up with persons in need to ensure progress toward self-sufficiency
  • Serving as member of the Salvation Army field unit
  • Assisting clients with LIHEAP, Dollar Energy, Columbia Gas CAP and Department of Public Assistance applications
  • Working rotating shift at North Boroughs Food Pantry
  • Maintaining accurate progress notes and data entry
  • Disaster relief
  • Other duties as assigned

Hours: Full time, non-exempt, 40 hours per week, 9:00 am to 4:00 pm Monday through Friday (office hours), Evenings and weekends as needed to perform assigned duties

Salary Range:          $17.00-$19.00/hr; non-exempt

Education:     Bachelor’s degree in a helping profession preferred

Experience:   Two years of related social service experience required.
Proficiency in Google Suite and Microsoft Office applications and accuracy with data entry required.


  • Capable of managing multiple tasks with deadlines with ease and professionalism
  • English speaking with ability to communicate clearly and concisely, verbally and in writing
  • Normal range of hearing and eyesight to record, prepare and communicate information
  • Eye-hand coordination and ability to operate computer keyboard, printer, copier and other office equipment
  • Prolonged sitting, some bending, stooping, reaching and lifting up to 40 pounds

Interested individuals should email a cover letter and resume to: Angela Collins

Position will remain open until the right candidate is identified.

This opening was posted on May 11, 2022.

North Hills Community Outreach is an equal opportunity employer.

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