Administrator – General Office

Osher Lifelong Learning Institute at Carnegie Mellon University

Website Osher Lifelong Learning Institute at Carnegie Mellon University

Osher Lifelong Learning Institute at Carnegie Mellon University (Osher at CMU) is seeking candidates for the position of Administrator – General Office.

Osher at CMU is an independent non-profit organization on the CMU campus that offers its large membership intellectual and cultural experiences in a stimulating environment for older adults (average age of the membership is 73). The Institute provides non-credit, non-degree-granting classes and programs as well as special cultural and social events geared towards retirees, and encourages active participation by members in a voluntary capacity.

The Administrator – General Office is expected to perform routine clerical duties such as answering telephones, taking and delivering messages, setting up and maintaining files, reviewing/sorting/directing electronic mail for action, entering data into computer systems, and preparing routine correspondence. Duties include recruitment and training of organization’s volunteers for a variety of tasks, AV support for classroom instructors, and completion of diverse processes in membership enrollment and course registration. This is a front-facing position and is expected to be able to communicate with students, instructors, office volunteers, and Board members.

The position reports to the Executive Director while operating in an effective, efficient team environment presenting a professional, inviting, and highly-regarded image for the Osher at CMU.

Position requirements include:

Education: Bachelor of Arts or Bachelor of Science (Business Administration/Information Technology) or equivalent experience.  Work experience would be considered in lieu of a BA or BS.

Hardware/Software: Understanding of both Apple and PC products and software. Software frequently used includes – but is not limited to – Microsoft Windows, macOS, Apple iOS, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), basic knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign) for editing purposes, Google Suite (Drive, Forms, Sheets, Calendar), Zoom, Box, JotForm, MailChimp, SurveyMonkey, Facebook, and HTML/CSS. Familiarity with Audio-Visual equipment, printers, and copiers. Knowledge of all hardware and software is not a condition of employment.

Office and Behavioral Skills: Customer service skills. Attention to detail and effective organizational skills/time-management. Excellent verbal and written skills, including technical writing and proof-reading. Multi-tasking ability and critical thinking skills. Ability to work as a team member in a small, open layout, fast-paced office. Sensitivity to challenges of an aging population of end-users.

Covid Vaccination Status: Due to the vulnerability of our primary demographic, all staff members must be vaccinated as a condition of employment.

The Administrator – General Office position at the Osher Lifelong Learning Institute at Carnegie Mellon University has a starting salary of $16.00 per hour / $33,280.00 based on a 40-hour workweek that includes a paid lunch period.  After a 90-day probationary period, the successful candidate will be eligible to receive PTO – paid time off, a benefits allowance, sick days, and a SEP/IRA funded at the rate of 5% of base salary.  The Osher staff follows the university holiday schedule that currently includes the last week of the year off due to university shutdown (usually December 24th-January 1st).

Because Osher at CMU is run by a small staff, all employees are cross-trained and expected to pitch in however and whenever needed to keep the organization running smoothly.

If you are interested in applying for this position, please email your resume, cover letter, and list of at least three work related references to by October 29. Please no calls. Interviews will be scheduled during the week of November 8th.

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