E.H.R. Application Support Specialist

Partners For Quality, Inc.



Website PFQJobs Partners For Quality, Inc.

ORGANIZATION: Partners For Quality, Inc.
DEPARTMENT: Information Technology (IT)
POSITION: E.H.R. Application Support Specialist
STATUS: Full Time
HOURS: Monday through Friday; Flexible to meet the needs of the organization

Partners For Quality, Inc. is a private, non-profit social services organization based in Robinson Township. We are the administrative parent company to 5 subsidiaries and are responsible for the Fiscal, Payroll, HR, IT and support services to each. Our subsidiaries include Allegheny Children’s Initiative, Citizen Care, Exceptional Adventures, Milestone Centers and the PFQ Foundation.  Through these subsidiaries, we provide community based supports and services to adults and children with intellectual disabilities and behavioral health challenges in Allegheny County.

This position will be responsible for the development, coordination, implementation, maintenance, management and support of Partners For Quality, Inc. electronic health record system. Duties include, but are not limited to:

  • Manage security roles within the electronic health record system
  • Develop training materials and provide basic training / orientation for end users
  • Document all workflows
  • Change management
  • Assist users with day to day electronic health record support issues
  • Ensure the electronic health record and associated workflows are maintained in accordance with regulatory requirements
  • Development and maintain vendor relationships
  • Solicit and respond to user suggestions and concerns regarding system functionality


  1. Bachelor’s Degree in Information Technology, Computer Science, Health Informatics or related field AND three (3) years of related experience – OR – Associate’s Degree in Information Technology, Computer Science, Health Informatics or related field AND five (5) years of related experience
  2. Excellent communication skills, both verbal and written
  3. Excellent troubleshooting skills
  4. Experience working within the non-profit sector, preferred
  5. Valid Driver’s License
  6. Full time use of vehicle
  7. Act 33, Act 34 and FBI clearances
  8. Excellent references, both personal and professional


Please submit salary requirements with resume or application / DOE

Employees have the opportunities to earn additional money through various incentive programs:
– Employee Referral (for successfully referring someone to employment)


Full Time employees enjoy a comprehensive benefits package:

  • Individual or Family Health Insurance (CIGNA) OR cash payout option
  • Health Savings Account (packaged with Health insurance)
  • Individual or Family Dental and Vision Insurances
  • 4 weeks Paid Time Off/year (increases with years of service)
  • 6 Sick Days/Year
  • Short Term Disability
  • Life Insurance
  • Pension
  • 403(b)


  • Mileage reimbursement
  • Employee Activities, Rewards and Recognition Programs
  • Verizon Wireless corporate discount

Interested candidates should apply directly online: PFQ.org
Have a resume? Email to Careers@pfq.org

Partners For Quality, Inc. Corporate Offices
250 Clever Road, McKees Rocks (Robinson Twp), PA 15136


To apply for this job email your details to Careers@pfq.org