Database & Resource Assistant

Pennsylvania Coalition Against Rape (PCAR)

Website Pennsylvania Coalition Against Rape (PCAR)


The NSVRC Database & Resource Assistant supports NSVRC’s administration, provision of training and technical assistance, and library resource development.

Essential Duties and Responsibilities:

General Administration:

  • Answer phones and check office voice mail regularly. Assist in answering doors and responding to vendors.
  • Serve as back-up to Office Manager with attendance notifications and other office procedures.
  • Assist in updating agency databases (Blackbaud, ETO, and others).
  • Assist with travel and training logistics when necessary

Training and Technical Assistance:

  • Serve as first point of contact to callers via phone and online request submissions.
  • Triage technical assistance requests to the appropriate staff members in timely manner.
  • Fulfill information requests for hotline referrals, materials, and website events calendar requests from constituents.
  • Serve as key administrator for technical assistance database development, maintenance, and reporting
  • Set up webinars in BlackBaud and Adobe Connect and provide assistance during webinars;
  • Provide administrative support surrounding other e-learning efforts.
  • Enter data from NSVRC Evaluation Plan efforts and assist in generating reports.
  • Create text files of resources and support online posting of published materials.
  • Assist with exhibiting preparation


  • Support Library Team projects, including but not limited to e-files maintenance, shelving, labeling, and archiving materials; conducting library inventories; submitting materials and maintain the Library Drop Box.

Web Site:

  • Assist with setting up webinars in BlackBaud and Adobe Connect.
  • Assist with entering data to web site content management system.


  • Attend PCAR/NSVRC staff meetings, Advocacy and Resources Team meetings, Administrative Team meetings, and others as assigned and per interest.


  • Prepare mailings to constituents and respond to requests for publications, resources, and Sexual Assault Awareness Month materials.
  • Provide administrative support to the Sexual Assault Awareness Month campaign by responding to requests for information.

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