Director of Operations

Prevention Point Pittsburgh

Website Prevention Point Pittsburgh

Status: Full-Time/Exempt/40 hours per week requiring flexibility
Compensation: $60,000 – $70,000 plus generous paid time off and benefits package

Organization Description:

Prevention Point Pittsburgh (PPP) is a non-profit organization that seeks to improve the health and safety of individuals who use drugs through the provision of public health services. By both practicing and advocating for harm reduction approaches to substance use, PPP aims to empower individuals and communities to respond to substance use with compassion and understanding.

Position Summary:

The Director of Operations is a new position for PPP, and will be responsible for office management and organization, administrative systems maintenance and updates, certain fiscal functions, equipment acquisitions and asset upkeep, and some human resources tasks.

PPP is currently operating in a hybrid model – this position will require office-based, local travel, and remote work settings.


  • Maintain organization and efficiency in the physical and digital office spaces.
  • Develop, maintain, and revise procedures via analysis and upkeep of operating practices, record-keeping systems, compliance with regulations, and financial and personnel requirements.
  • Assist Harm Reduction Specialist and other coworkers in monitoring and maintaining supply inventory for the office and outreach sites.
  • Evaluate need for new technology to meet the organization’s needs, ensure operation of current equipment, maintain security measures, and advise on and implement new technology or techniques.
  • Implement new administrative systems to streamline tracking and documentation of human resources related information.
  • Contribute to preparation for or receipt of: donations, contracts, proposals and grants, audits, etc. in collaboration with Executive Director and other staff.
  • Maintain financial accounting systems (i.e. bookkeeping, deposits, bank reconciliations, accounts receivable/payable, payroll) in a timely manner consistent with established internal controls and in conjunction with regular payment and billing cycles, and prepare timely and accurate reports as needed.
  • Shadow and cross-train in all relevant direct services roles, provide coverage as needed.
  • Prospect and engage in strategic partnerships with individuals in other organizations in order to establish relationships that result in the ability to refer participants to other levels of care.
  • Represent the agency in task forces, advocacy groups, and advisory bodies as appropriate.
  • Manage program data, including Protected Health Information with all appropriate protections.
  • To be genuine, engaging, and trustworthy when interacting with program participants.
  • Exemplify professionalism when working with partner agencies and authorities.
  • To be accountable and responsive to program participants, partners, coworkers, and agency.
  • Function as a team-member, share in other responsibilities as required, including but not limited to: attending events/meetings, obtaining training, undertaking research, and other duties as assigned.
  • Attend and contribute to regular staff meetings.

Requirements and Qualifications:

  • Commitment to harm reduction philosophy and organizational mission.
  • Strong understanding of and experience in non-profit management and administration.
  • Experience with government grants/funds preferred.
  • There are no specific educational requirements for the position but core skills will need to be demonstrated during the interview process. previous experience in Administrative, Operations, Human Resources and/or other related field required; two years of experience preferred.
  • Advanced Excel skills and familiarity with QuickBooks or other accounting software.
  • Willingness to grow in knowledge of safer injection practices, overdose prevention, testing procedures, disease transmission, and general substance use topics.
  • Strong organizational skills and attention to detail.
  • Accuracy in numerical calculations and technical writing.
  • Excellent interpersonal and team building, leadership, and oral and written communication skills.
  • Willingness to work independently and creatively solve problems as they arise.
  • Ability to handle confidential information with discretion and in compliance with applicable laws.
  • Ability to multi-task, prioritize, attend required engagements, receive feedback, and meet deadlines.
  • Lifting 25 pounds, driving, sitting, standing, and climbing stairs are frequently necessary.
  • Intermediate to advanced computer skills and high proficiency with entire Microsoft Office Suite, email, Adobe suite, security software, and other core applications.
  • Reliable transportation to office and other locations as needed.
  • Complete all required trainings and certifications.
  • Adherence to all agency-issued COVID-related precautions and policies.

People with personal or family experience with substance use, criminal (in)justice involvement, homelessness, and/or sex work; people of color, women, and members of the LGBTQIA+ communities; and people living with HIV/AIDS and/or Hepatitis C are strongly encouraged to inquire about this opportunity. Applicants will not be asked personal details about citizenship, arrest or incarceration history, or drug use.

To Apply: To apply submit a resume and cover letter to Please include in the subject line ‘Director of Operations’. Applications will not be accepted in-person or by mail. Inquiries regarding this posting or updates on the hiring process may be directed to the email above – please do not call or drop by the office or service locations. The posting will be open until 7/8/21 or until the position is filled.

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