Program Manager

Program to Aid Citizen Enterprise (PACE)

Website Program to Aid Citizen Enterprise (PACE)

Reports to: President/CEO
Position Type: Exempt

POSITION SUMMARY:   Program to Aid Citizen Enterprise (PACE) is a growing nonprofit that provides support to small and midsized nonprofits throughout the Southwestern PA region. The Program Manager is responsible for the administration and execution of programs, services and internal operations working closely with the Program Associate, other staff, and our program participants. Perform a high level of administrative duties requiring initiative, judgment, confidentiality, and the ability to discern and positively influence sensitive community, organizational and interpersonal situations.  Incumbent must have a professional demeanor, the ability to set and change priorities as needed and interact effectively with boards, committees, community groups, and outside vendors.



  • Leads the Intensive Services Program, activities and functions from inception to program completion
  • Solid understanding of capacity building and management with not-for-profit organizations in the region
  • Experience in program design and management
  • Experience in data interpretation & data integration
  • Leads research in support of program development and execution
  • Write grant proposals and reports, assist in raising support for programs while also ensuring the receipt of grant reports, and assessments from program participants and project deliverables
  • Lead, organize and contribute to internal and external meeting logistics, including ensuring departmental staff stays on track with meeting logistics, deadlines and reporting to key stakeholders
  • Assists in major programmatic offerings including but not limited to Inclusive Voices,  and other signature PACE programs needing support as an integral member of the PACE team
  • Assists in identifying resources or organizations able to offer training and/or technical expertise to program participants
  • Conducts research, monitors, and evaluates learning practices
  • Provides basic technical support to staff as well as users at all stages and offer basic guidance and oversight to applicants about programs, requirements, and other questions

Organizational Partnering & Initiatives

  • Exhibit and maintain trust-based and productive relationships with a wide range of organizations and individuals, funding partners, and PACE employees
  • Collaborate with team members in ongoing learning and process improvement, incorporating external and internal feedback to constantly improve how we do our work
  • Pursue ongoing professional development opportunities for self and direct reports and participate in organization-wide training sessions
  • Provide leadership with planning, scheduling, coordinating, and implementing programmatic events, activities, panel meetings, Yakety-Yak event and other meetings

Grants Management Support

  • Connect with program participants to stay informed of events, activities, and developments in local communities (i.e., track inquiries/responses, coordinate logistics for external partners, provide technical assistance, etc.)
  • Process grants through their full lifecycle, including creating, maintaining, and updating hard copy and electronic grant files according to the organizations legal, operational, and financial requirements
  • Provide leadership in assembling, measuring, and evaluating the impact of PACE programs and prepare reports and datasets
  • Support the President/CEO along with the Finance Director in securing programmatic funding, support and providing the detailed results of the program efforts to submit timely to the appropriate funders
  • Engage in special projects and other tasks as assigned


  • A minimum of 3-5 years of related operations, grant, programmatic experience is desired
  • A college degree or equivalent education is highly desired


  • Strong operations, administration, and project coordination skills and experience, including the ability to plan and implement projects both independently and with colleagues
  • A track record of being able to meet tight, sometimes simultaneous, deadlines with a keen ability to prioritize, adapt to changing needs, and partner with others to meet common goals
  • Excellent detail orientation and accurate data entry while considering how those details impact the bigger picture
  • Good writing, analytical and problem‐solving skills
  • Excellent listening skills, interpersonal skills and phone skills
  • Familiarity with principles and practices of organization, planning, records management, and general administration with a keen ability to multitask
  • Able to follow instructions, including adherence to all policies, standards, and behaviors consistent with employees of PACE
  • Proficiency in Microsoft Office products (Outlook, Word, Excel, and PowerPoint) and a willingness to learn and become proficient with systems; advanced MS Word and Excel skills including mail-merge, ability to create spreadsheet databases, and use of advanced MS features and functions is preferred
  • Advanced Google suite skills include G-Mail, Google Search, and Google Docs
  • Aptitude to learn new skills, including the organization’s web-based data management systems (Salsa)
  • Ability to operate standard office equipment, including but not limited to the following: computer, business phone system, calculator, and print/copy work center
  • Familiarity with virtual meeting platforms such as Zoom, Google Meet, etc.


  • Temporary remote work due to COVID
  • Typical office environment
  • Some travel required


PACE offers competitive benefits including health, dental, vision, 403B Retirement plan, paid vacation days and holiday pay


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