IDD Manager – Residential

TCV Community Services

Website TCV Community Services

The primary function of the IDD Residential Department is to provide adult individuals with intellectual disabilities supports and training in activities of daily living, socialization and opportunities for community integration.  This is done in accordance with regulations established by ODP, ID in Allegheny County as well as the TCV policy and procedures and the Agency’s Vision, Mission, and Values.

The primary purpose of this position is to plan, develop and direct the IDD residential services and supports for individuals with developmental disabilities. It is the primary duty of the residential manager to assure that all services and staff are compliant with all federal and state regulations (waiver standards) including all provider qualification requirements as well as all regulations established by the state Office of Developmental Disabilities Department, OMA, Allegheny County and all other federal, state and contractual agreements.


  • Assures that all residential facilities are licensed by ODP ensuring that work orders and completed to the maintenance department.
  • Hires, orients, coaches and evaluates supervisors and assures that all new residential employees are supervised appropriately.
  • Maintain a stable, capable and professional workforce as demonstrated through staff fulfilling training requirements and completed performance reviews.
  • Develop, monitor and manage program budgets to ensure cost efficient operations.
  • Maintain a healthy and safe program and work environment for the residents, staff and guests.  This is demonstrated by incident/risk management reports, worker’s compensation claims, licensing inspections and maintenance reports.
  • Provides regular supervisory meetings and communications with staff in order to promote adherence to ODP performance standards, methodology and regulations and to Agency policies and procedures.
  • Oversee the Incident Management process within the department, which will include training of all staff, serving as the incident administrator, assignment of certified investigators and reviewing and analyzing incident reports for quality.


The normal workweek of this position is 37.5 hours; Monday through Friday. The program is 24/7 so this position requires the work schedule to be flexible to ensure all program and resident needs are met and/or as determined by the IDD Director. This position requires on-call at all times to oversee urgent matters and could be required to provide direct service due to coverage or residents’ needs


Master’s Degree in Human Services and three years IDD experience including two years as supervisor OR Bachelor’s degree and five years IDD experience including two years as a supervisor OR Associates Degree and eight years IDD related experience and four years as a supervisor. Must have clear FBI, Act 33 and 34 clearances and MRV.



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