Membership Manager

The Frick Pittsburgh

Website The Frick Pittsburgh

The Membership Manager is responsible for defining and then refining the Frick experience for members for the purpose of increasing both the membership and individual donor bases of the Frick Pittsburgh.

Hours: Primarily, Monday – Friday, 9:00-5:00, some evening and weekend work
Reports to: Director of Advancement & Engagement
Status: Full-time, Exempt with benefits

Salary:  $45,000-$52,00, based on experience


  • With the DAE, develops and implements long-range goals, objectives and strategies for the Frick membership program, including acquisitions, renewals, upgrade and appeal programs
  • Manages the activities and development of the Membership & Development Assistant
  • Serves as the Raiser’s Edge (RE) database manager, responsible for the integrity of the database and handling such items as: coordinating updates with IT, coordinating with IT/other database managers on database integration issues (Counterpoint) as well as with the Frick website, and providing reports as requested
  • Manages lists and coordinates member and donor mailings
  • Provides monthly reconciliation and other reporting to finance as requested
  • Creates and maintains the annual membership budget
  • Oversees all operational aspects of annual giving programs
  • Oversees gift processing operation for all contributions received.  Ensures all gifts are entered and acknowledged in an accurate and timely manner
  • Oversees the design and implementation of membership and donor information and publication materials for individual membership program
  • Coordinates the planning and implementation of member events
  • Works with the development staff to identify individual donors with leadership giving capacity
  • Contributes to the overall team effort within the Advancement & Engagement Department and shares in the decision-making process
  • Handles other duties as requested by management

Required Qualifications:

  • 3-5 years of successful professional annual giving fundraising experience including financial analysis/budgeting experience, donor acquisition, retention, upgrading and renewal programs
  • Experience managing a membership and donor database, preferably Raiser’s Edge
  • MS Windows experience required
  • Friendly, professional manner
  • Demonstrated strong writing skills
  • Clearance of a criminal background check
  • Possess the ability to work independently and is self-motivated
  • Excellent organizational skills with attention to detail
  • Ability to handle a variety of responsibilities under pressure.

Desired Qualifications:

  • Prior supervisory experience a plus but, not a requirement
  • B/S degree a plus but, not a requirement

The Frick Pittsburgh is an Equal Opportunity Employer committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equity and urges qualified diverse applicants to apply.

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