Membership and Advocacy Department Head

The Minerals, Metals & Materials Society

https://www.tms.org

  • Employment
  • Pittsburgh, PA
  • This position has been filled

Website The Minerals, Metals & Materials Society

The Minerals, Metals & Materials Society (TMS), a non-profit, 501(c)(3) international professional society of scientists and engineers, seeks a motivated and experienced senior-level association professional with strong fundamentals and a history of success to lead its newly created Membership and Advocacy Department. This position reports to the Executive Director and leads a staff of four. The Department Head is responsible for staff leadership, engagement and support of relevant volunteers, and general management of TMS activities in membership; diversity, equity, and inclusion; advocacy; and customer service. Success in this role will be characterized by effective and enthusiastic leadership and oversight, a results orientation, and strategic and data-driven planning and development.

Membership responsibilities include the recruitment, retention, and recovery of TMS members as well as stewardship of a student membership program. Identifying and implementing relevant best practices and collaborations in diversity, equity, and inclusion is expected. The position ensures that staff support is provided to—and appropriate follow-up action is taken for—assigned volunteer functional committees and their subcommittees in the areas of membership; advocacy; diversity, equity, and inclusion; student activities; public and governmental affairs; professional development; and other broad outward-facing volunteer initiatives in service of the materials community (e.g., accreditation and education). The Membership and Advocacy Department supports three of the Society’s 14 members of the Board of Directors. The department head ensures that prompt and effective external customer service is provided and that excellence in record management is a characteristic practice. Developing synergies and impactful initiatives among staff, volunteers, and other organizations will be a hallmark of success. Effective collaboration and coordination with other staff departments is essential.

Compensation and benefits are competitive (401(k) with generous employer match, health insurance, three-weeks of vacation to start, free parking, casual dress code, more). Headquartered in McCandless, a suburb of Pittsburgh, Pennsylvania, TMS is operating in compliance with state recommendations via a remote work environment, and the interview process will be conducted remotely. When in-person office operations resume, TMS will continue with telework-friendly operations; occasional to full-time telework a possibility.

Position Requirements

  • Minimum of a bachelor’s degree; advanced degree preferred
  • Ten years’ experience within an individual membership association
  • At least five years’ experience managing professional staff and supporting volunteers in an association environment
  • At least five years’ experience leading membership initiatives and campaigns preferred
  • Demonstrable experience developing and managing programs supportive of diversity, equity, inclusion, and advocacy issues
  • Experience with U.S. government affairs and lobbying preferred
  • Experience working with scientists and engineers preferred
  • Strong leadership, mentorship, and collaboration skills
  • Certified Association Executive designation preferred
  • Experience in decision-making using data analytics preferred
  • A big-picture orientation grounded with what can be practically accomplished
  • Experience with association management systems (membership databases)
  • Excellent interpersonal, communication, public speaking, teambuilding, and presentation skills
  • Proficiency with MS Office environment (Word, Excel, Outlook, PowerPoint, Teams)
  • Position includes duties that require travel (10% or less) and occasional weekend work

Responsibilities

  • Lead the TMS membership program, inclusive of coordinating inter- and intra-department efforts in fulfilling, building, and sustaining the TMS membership value proposition and increasing membership recruitment, retention, and recovery as well as revenue associated with same.
  • Assure effective staff support, servant leadership, recordkeeping, reporting, and project management of initiatives by the following volunteer bodies as well as their subcommittees, work groups, ad hoc committees and/or other bodies that may evolve in these realms:
    • Member and Student Development Committee, including at the time of this writing the Diversity Equity, and Inclusion Committee; Bladesmithing Committee; and the Young Leaders Committee
    • Public and Governmental Affairs Committee
    • The Education Committee
    • The Accreditation Committee
    • The Professional Registration Committee
    • The Professional Development Committee
    • The following members of the Board of Directors: Membership and Student Development Director;    Professional Development Director; Public and Governmental Affairs Director
  • Build the TMS profile as an advocate and leader within the materials and STEM communities to explore and advance matters associated with diversity, equity, and inclusion.
  • Assure that effective, prompt, knowledgeable, and welcoming customer service is provided with excellent communication and timely follow up to members, external clients, and internal clients.
  • Assure the development and execution of appealing student programs within the allowable boundaries of the Material Advantage MOU and compelling to students so as to build profile of the TMS brand with students and promote eventual membership in TMS upon graduation.
  • Assure effective staff support of the Material Advantage program, inclusive of supporting the Materials Advantage Committee and all obligations required of TMS by the Material Advantage MOU.
  • Seek impactful membership and diversity, equity, and inclusion collaborations with other organizations, develop win-win propositions to collaborate, negotiate their adoption and fulfillment by stakeholders, and implement and manage these relationships.
  • Seek sponsorships and funding to support the department’s programs and initiatives that do not generate sufficient revenue to offset direct expense.
  • Develop budgets for all areas of responsibility that satisfy existing and envisioned commitments and manage operations toward meeting or exceeding financial and operational expectations.
  • Assure that TMS member and client record-keeping is accurate.
  • Issue regular dashboards and reports for areas of responsibility and employ data trends in the making decisions and identifying areas of vulnerability.
  • Monitor association community trends in areas of responsibility and complementary sectors and pursue suitable professional development.
  • Utilize assigned staff to fulfill responsibilities and mentor and coach them toward success in their roles and in the acquisition of suitable professional development.
  • Regularly review the department’s portfolio of programs and responsibilities for effectiveness, continued relevance, improvement, or reinvention and take the steps necessarily to implement needed adjustments.
  • Participate on and/or lead staff teams as assigned.
  • Other responsibilities as assigned.