Director of Theater Operations

The Tull Family Theater

Website The Tull Family Theater

Organization Overview

The Tull Family Theater (TFT) is an independent, film-based nonprofit organization with a mission to strengthen cultural, educational and entertainment experiences northwest of Pittsburgh. Launched in 2017, this newly built facility houses two screening rooms and a large flexible-use space. TFT operates 365 days a year, offering wide-ranging film and interdisciplinary programming, including new releases, documentaries, classics, indies, festivals and more. Programming also encompasses live cultural performances, speakers, events and rentals.

This world-class organization, recognized for exceptional hospitality, customized guest experiences and pristine facilities, is rapidly expanding its offerings and service footprint, bridging Pittsburgh’s cultural vibrancy to suburban/rural areas.

Diversity, inclusion & accessibility are foundations of operations and programming.

Position Overview

The Director of Theater Operations, a full-time, exempt position, will play a key role during an exciting time of growth at TFT. Experienced in leading big picture strategies while managing critical details, the Director oversees all aspects of operations and reports directly to the CEO.

This senior role demands high personal standards of conduct and professionalism, and uncompromised focus on the execution of daily operations. The Director is responsible for fostering a welcoming and exciting environment for all, aligning physical and human resources to consistently deliver top-tier guest care.

This position requires superior planning skills as it supports all of the organization’s initiatives. The Director must have physical presence at the Theater during pre-established hours, which regularly include nights, weekends and holidays. Appreciation of diversity in thought, ethnicity, race and gender is critical. Passion for the arts and their equitable access is essential.

Highly competitive salary based on industry standards, negotiable based on experience; generous PTO and artsy perks.

Primary Responsibilities

The Director of Theater Operations is accountable for planning, developing and executing all aspects of highly integrated staffing and facility operations, assuming day-to-day control of operations and compliance (Human Resources, Health, COVID-19 protocols, Borough, County, State and Federal regulations). Responsibilities include but are not limited to technical systems; building and mechanical facilities, including food service; people management and customer care. Samples of duties include:

  • Plan, develop, set, monitor and update all aspects of front-end and back-end operations, such as Box Office, Concessions, Ushering, Projection and Facilities
  • Work with vendors, varying from film distributors to food service & maintenance products
  • Hire and train Crew Members—many in their first jobs—and supervise Assistant Directors and Managers
  • Report payroll hours to Accounting and/or CEO
  • Manage inventory needed for facilities maintenance, food and beverages, and staff safety and compliance
  • Support the CEO, and all administrative and creative functions of the Theater, positioning TFT to thrive in an environment of change, tackling Covid-related challenges via nimble innovations related to programming, fundraising, scheduling, etc.

While not an exhaustive listing, the responsibilities, duties, and skills required of this role, continue to evolve in a rapidly changing business environment.

Knowledge, Skills & Abilities

  • Educational background and experience aligning with requirements of the position
  • Hospitality industry experience highly desirable; understanding of facilities management a plus
  • Comfort with technology; willingness to learn new systems
  • Problem-solving skills and resourcefulness
  • Proven understanding of director-level commitment, reliability & accountability

Career-change applicants with transferable skills welcome to apply

Other Requirements

  • Satisfactory PA State Police Criminal Record Check & Child Abuse History Certification
  • Satisfactory FBI Criminal Record Check
  • Valid Driver’s License & ability to pass Department of Motor Vehicles check

Work Conditions & Physical Demands

Occasional lifting/carrying up to 50 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard, office equipment, theater projector system, POS, concessions and commercial kitchen equipment.

Subject to standing for long periods of time, climbing stairs, sitting, reaching, walking, twisting and kneeling to perform essential functions.

While performing the duties of this job, the individual may be exposed to hot mechanical parts, wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration; varying noise levels. Work is primarily in an indoor, public environment but will require occasional exterior tasks. Seldom to no overnight travel; regional travel occasionally needed.

The Tull Family Theater is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

How to Apply/Deadline

To be considered for this position, send an email with cover letter and resume to Deadline: January 28, 2022.

To apply for this job email your details to