Information Technology (IT) Manager

YMCA of Greater Pittsburgh

Website YMCA of Greater Pittsburgh


YMCA of Greater Pittsburgh
680 Andersen Drive
Pittsburgh, PA 15220


The IT Manager will plan and implement enterprise information systems to support business operations and to achieve more effective and cost beneficial enterprise-wide IT operations. The Manager will assist in the overall operation of all information technology related infrastructure, policies and processes.


  • Assists in the planning and implementation of additions, deletions and major modifications to the supporting Association-Wide infrastructure.
  • Embraces diversity, inclusion and equity practices
  • Implements network security at the Association Level
  • Oversees the administration and maintenance of the company’s infrastructure, and directs others when necessary.
  • Oversees the administration of the company’s WAN/LAN/DMZ
  • Oversees the System Administration of the Servers
  • Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
  • Works with project teams to help implement Internal Systems.
  • Responds to escalated help desk issues.
  • Supports maintenance of our tracking software.
  • Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.
  • Manages and develops upgrades to the company’s telephone system at the regional level.
  • Oversees all telephone changes, including routing for seating assignments.
  • Supports maintenance of computer stations and software
  • Supports annual Cyber security insurance applications and reviews
  • Supports information technology vendor relationships
  • Ensures that company assets are maintained responsibly.
  • Familiarity with various computer peripherals such as printers, monitors, routers, switches, SAN systems, firewalls, and other equipment.
  • Conduct work in a safe and efficient manner.  Lead safety meetings for the department semi-annually.
  • Completes internal organizational trainings as required.
  • All other information technology duties as assigned


  • Maintaining a high standard of accountability and transparency in leadership is essential
  • Builds a culture of service delivery that is inclusive, reflective of the Y mission and responsive to the changing needs of the organization
  • Demonstrated leadership skills with proven results in decision-making, leadership and accountability for results.


  • Bachelor’s degree in relevant field
  • 2 to 5 years’ experience


  • Must have a valid Driver’s license and reliable transportation
  • Is required to travel throughout Allegheny county
  • Must be able to work evenings/weekends based on needs
  • Must pass all required child related clearances


  • While performing the duties of this job, the employee may be required to stand; walk on uneven surfaces; sit; handle or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell.  The employee must be able to lift up to 25 pounds.  The employee may be exposed to weather conditions prevalent at the time.  The noise level is usually moderate to loud.
  • Position requires travel to and from surrounding branches as well as out of state travel for training and special events.  Working on weekends and nights will be required as programs dictate.

Candidates must have final Criminal Clearance certificates prior to starting employment. This includes PA Criminal Certificate, NSOR Verification, PA FBI – Use Code: 1kg738 and PA Child Abuse.

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