Program Manager

Youth Enrichment Services

Website Youth Enrichment Services

FLSA Status: Exempt

Reports to: Executive Director

Youth Enrichment Services (YES) is a high-impact, innovative, community, and youth-driven organization whose primary mission is to empower youth through mentorship, education, and enrichment. As a 26-year- old agency, we are excited about our organizational history, legacy, and resiliency and are seeking highly qualified, highly motivated individuals to help us chart new territory and fulfill our mission.

As a Program Manager, one will be charged with managing and implementing YES’ Pathways to Access Program (PAP), an opportunity designed to provide workforce development training, workforce experience and career exploration for high school youth. In this role, the Program Manager will creatively and innovatively engage young people in diverse (virtual) experiences that prepare them for post-secondary educational and career opportunities.

The role more specifically requires:

Program Development, Management, and Implementation:

  • Manage and implement all aspects of workforce programming
  • Create non-traditional career experiences for youth participants
  • Codify and systematize program materials and structures to further develop the program infrastructure, longevity, and sustainability

Case Management:

  • Recruit, enroll, and register youth for program
  • Manage and oversee case management system and ensure all necessary parts are updated regularly and with fidelity
  • Hold regular meetings with participants and transcribe case notes and update service delivery log regularly
  • Administer youth assessments as per program goals to include in case files
  • Communicate issues in management early with areas of delegation outlined

Staff Training:

  • Train and oversee case managers to ensure they meet program and performance expectation
  • Provide guidance on work assignments for case managers

Data/ Evaluation:

  • Ensure attendance, assessment, and general program records are maintained, updated, and
    communicated in an effective reporting structure
  • Evaluate program effectiveness and track progress toward program goals
  • Prepare monthly and quarterly program reports according to grant criteria


  • Develop relationships and build partnerships with community and professional leaders to promote and enhance program visibility and efficiency
  • Leverage and cultivate resources
  • Serve as Worksite Case Manager for Summer Program
  • Adhere to policies, internal and external deadlines, and proposed outcomes


  • Proficient in Microsoft Office
  • Facilitation Skills
  • Self-motivation
  • Collaboration Skills
  • Exemplary Writing Skills
  • Leadership and Management Skills
  • Excellent Communication Skills
  • Community Outreach Skills
  • Event Planning Skills
  • Knowledge of Child and Human Development
  • Knowledge of Mentorship Principles
  • Reflective Practitioner
  • Problem Solving Skills
  • Crisis Management
  • Knowledge of Culturally Relevant Practices


Minimum Requirements:

  • Bachelor’s Degree with 3 – 5 years of program, teaching, and/or case management experience

Desired Requirements:

  • Master’s Degrees in Teaching, Business, Social Work, Organizational Leadership, Management, or Educational Administration
  • Experience working with youth from marginalized and minoritized communities


Compensation is supplemented with generous benefits package:

  • Medical, dental, vision insurance
  • Paid time off
  • Flexible work schedule
  • 401K
  • Professional Development

COVID-19 Policies:

Applicants should be able to travel on a regular basis and interface with public under COVID-19 protocols.

Application Requirements:

Please review our website ( and submit your resume, a letter detailing your ability to fulfill the job expectations, and three professional references to

To apply for this job email your details to