Promise Coach

The Pittsburgh Foundation

Pittsburgh, PA, USA


US$50k (annually)


Full time


Sep 5

Location: 1901 Centre Ave, Suite 204, Pittsburgh, PA 15219

Level/Salary Range: $50,000/annually and generous benefits package

Job Category: Non-Exempt, Salaried, Full Time, Year-round

Travel Required: Regional

Schedule: Monday through Friday, Varied to align with school day, with evenings and weekends as required

Position reports to: Strategic Partnerships Manager

Job Purpose: The Promise Coach promotes post-secondary access and degree attainment by serving as a mentor, resource, liaison and advocate to PPS students (grades 9-12) and Promise Scholars (post-secondary students). Promise Coaches will provide in-school college and career exploration assistance to students in grades 9-12 (grades 6-12 where applicable). For Promise Scholars, Coaches will provide both remote and in-person coaching to ensure Scholars successfully transition to and through their post-secondary education.


Equip students to identify their skills and interests

  • Pro-actively reach out to assigned students and Scholars to build trusting relationships
  • Ensure the Coach office provides an inclusive environment and meaningful college and career resources to all students
  • Encourage students and Scholars to take advantage of and help them to interpret/understand strength-based assessment tools and career aptitude resources

Help students to understand their career options and pathway/ Navigate the marketplace and its opportunities

  • Coordinate and/or deliver career awareness, exposure and preparation programs and speakers
  • Coach students to connect career options, and the required post-secondary pathways, with their strengths, interests, and marketplace opportunities
  • Ensure Promise Scholars take advantage of on-campus career resources and alumni networks

Prepare students to utilize their available financial, academic, and psycho-social resources

  • Help PPS students and Promise Scholars resolve general obstacles to post-secondary and career success that come up throughout the school year by coaching them on self-advocacy and resourcefulness skills
  • Facilitate post-secondary access to high school students through individual and group conversations, workshops, and presentations:
  • Comprehensive post-secondary application timeline
  • Application assistance (including personal statements, essays, resume)
  • Campus visits and admissions interviews
  • FAFSA/PHEAA submission
  • Promise portal access and use
  • Scholarship assistance
  • Financial aid applications and interpreting award packages
  • Post-secondary decision-making, enrollment processes, and campus arrival
  • Ensure Promise Scholars connect with and enroll in on-campus academic and socio-emotional support services:
  • First year experience and transition supports
  • Tutoring, writing center, and related academic supports
  • Positive peer and social connections

Empower students to realize the urgency of making good choices

  • Raise students’ awareness of, participation in, and ongoing eligibility for The Pittsburgh Promise scholarship
  • Facilitate and promote positive college and career connections with near-peer and adult role models through community partnerships including volunteerism, mentoring, and outside speakers
  • Monitor and guide Promise Scholars’ post-secondary progress to degree attainment with and through campus-based resources


  • Consistently and accurately record student interactions and activities in The Promise’s online data collection system
  • Complete any other duties or responsibilities assigned by the Strategic Partnership Manager or Director of College and Career Success


  • Bachelor’s degree required
  • Experience developing trusting relationship with under-represented populations, particularly high school students and young adults; experience in post-secondary access and success programming a plus
  • Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity, equity and inclusion.
  • Demonstrated ability to build strong working relationships with internal and external partners, and to meaningfully interact with diverse populations including staff, students, civic and business leaders, community partners, and funders
  • Proven record-keeping and organizational skills
  • Excellent writing, editing, and speaking skills
  • Proactive problem-solver who demonstrates initiative and ability to self-manage work individually and as part of a team
  • Ability to multi-task and operate in a professional manner, including proper attire, ethical behavior, and maintaining strict confidentiality with student/family information
  • Demonstrated commitment to The Pittsburgh Promise’s vision, mission, and core values
  • A sense of humor, tolerance for change, and a demonstrated ability to create a positive, inclusive culture and sense of empowerment for students/families
  • Proficient in Microsoft Office suite tools
  • Ability to make a minimum two-year commitment
  • Must pass appropriate clearances (criminal record and child abuse)
  • Must be a U.S. citizen or permanent resident

To Apply:

Interested candidates should submit resume and cover letter to

No phone calls please.


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The Pittsburgh Foundation

We commit to creating a vibrant, equitable and just Pittsburgh region that supports everyone—regardless of race, identity or circumstance—to thrive an...