Credit Counselor

Advantage Credit Counseling Service, Inc.

Anywhere Remote only

Employment

Counseling/Social Work

Full time

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Sep 8

Do you have a passion for helping someone achieve financial stability? Do you have a talent for budgeting and understanding money management? Advantage Credit Counseling Service, Inc. has an opening in its counseling department and is looking for a compassionate, nonjudgmental individual to join its team of counselors. The agency is hiring a Credit Counselor, who will interact with the agency’s clients to help them achieve financial stability. 

Job responsibilities for this position include:

  • Conducts counseling sessions using a variety of mediums including in-person, telephone, and web based meeting platforms
  • The session will include an assessment of a client’s overall financial situation by completing a spending analysis; developing a debt management program when appropriate; writing an action plan and maintaining follow-up communications with clients
  • Provides housing counseling services including pre-purchase and foreclosure prevention
  • Maintains a knowledge of programs and organizations that may be beneficial to clients
  • Attend outreach events to promote agency services
  • Completes a certification course by the National Foundation for Credit Counseling within six months of hire
  • Completes Housing Counseling certifications as required for housing counseling services

Basic knowledge and skills required:

  • A bachelor’s degree or equivalent experience
  • Excellent verbal and written skills
  • Strong attention to detail and the ability to work independently
  • Ability to work with a diverse population and sensitive to differences in cultural, educational, and socioeconomic backgrounds
  • Strong communication skills and proficiency with Microsoft Office
  • Ability to work in client management systems

Preferred skills

Experience as a loan officer. HUD Housing Counseling Certification. Knowledge of credit and housing assistance programs. Spanish Fluency a plus.

This is a remote position with some exceptions. A 37 hour, Monday through Friday work week. Other benefits include medical, dental and vision; paid time off; life insurance and short and long term disability.

Advantage CCS is a nonprofit organization that has been in business since 1968. The agency holds an A plus rating from the Better Business Bureau and helps consumers struggling with finances or looking to achieve the goal of homeownership. Advantage CCS offers a supportive and stable work environment. Interested applicants should email a cover letter and resume to Heather Murray at hmurray@advantageccs.org

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