Credit Counselor
Do you have a passion for helping someone achieve financial stability? Do you have a talent for budgeting and understanding money management? Advantage Credit Counseling Service, Inc. has an opening in its counseling department and is looking for a compassionate, nonjudgmental individual to join its team of counselors. The agency is hiring a Credit Counselor, who will interact with the agency’s clients to help them achieve financial stability.
Job responsibilities for this position include:
- Conducts counseling sessions using a variety of mediums including in-person, telephone, and web based meeting platforms
- The session will include an assessment of a client’s overall financial situation by completing a spending analysis; developing a debt management program when appropriate; writing an action plan and maintaining follow-up communications with clients
- Provides housing counseling services including pre-purchase and foreclosure prevention
- Maintains a knowledge of programs and organizations that may be beneficial to clients
- Attend outreach events to promote agency services
- Completes a certification course by the National Foundation for Credit Counseling within six months of hire
- Completes Housing Counseling certifications as required for housing counseling services
Basic knowledge and skills required:
- A bachelor’s degree or equivalent experience
- Excellent verbal and written skills
- Strong attention to detail and the ability to work independently
- Ability to work with a diverse population and sensitive to differences in cultural, educational, and socioeconomic backgrounds
- Strong communication skills and proficiency with Microsoft Office
- Ability to work in client management systems
Preferred skills
Experience as a loan officer. HUD Housing Counseling Certification. Knowledge of credit and housing assistance programs. Spanish Fluency a plus.
This is a remote position with some exceptions. A 37 hour, Monday through Friday work week. Other benefits include medical, dental and vision; paid time off; life insurance and short and long term disability.
Advantage CCS is a nonprofit organization that has been in business since 1968. The agency holds an A plus rating from the Better Business Bureau and helps consumers struggling with finances or looking to achieve the goal of homeownership. Advantage CCS offers a supportive and stable work environment. Interested applicants should email a cover letter and resume to Heather Murray at hmurray@advantageccs.org
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