Mobility Mentoring Specialist

Full Time

Pay: $45,000 - $55,000

South Hills Interfaith Movement (SHIM) is a human services organization dedicated to mobilizing community resources and implementing sustainable programs that compassionately help our neighbors meet basic needs, achieve self-sufficiency, and build community. We provide direct assistance (food, clothing, and utility assistance) as well as a variety of programs including service coordination, children and youth programs, and the South Hills Family Center.

Position Description: 

SHIM aims to adapt programs to better serve the South Hills community. SHIM has adopted a nationally developed and evaluated Mobility Mentoring® framework, developed by Economic Mobility Pathways (EMPath). Mobility Mentoring is an evidence-based educational, economic mobility coaching approach that seeks to increase participants’ intrinsic motivation to improve their economic status and educational attainment.

Mobility Mentoring is based on the science of what it takes to problem solve and plan when you are living with trauma and stress. The one-on-one relationship between participants and their coaches is based on what research—and common sense—tells us about what people need to get ahead in life: Sound advice from a trusted mentor. Support to set and achieve goals for all the important parts of life—from health and career, to family, finances, and education. Recognition for success. 

Duties and Responsibilities:

• Build an implementation plan to introduce the Mobility Mentoring framework across all SHIM programs, in collaboration with the Director of Programs.
• Organize and support SHIM staff training of the EMPath and Mobility Mentoring framework.
• Develop and implement a pilot Mobility Mentoring Program at SHIM.
• Coordinate and participate in outreach strategies to educate stakeholders about Mobility Mentoring and recruit participants. 
• Work with participants to develop goals and steps to achieve those goals.
• Provide direction and guidance to identify and remove barriers.
• Advocate for participants to obtain appropriate housing, employment, education, counseling, health care, transportation, treatment, mediation, and other needed services.
• Provide crisis management, encouragement, and support to focus on long-term goals.
• Identify workshops, classes, and other educational opportunities participants might need.
• Keep documentation on interactions with participants and maintain confidentiality.
• Perform other responsibilities as requested by the Director of Programs and/or Executive Director.

Qualifications and Requirements:      

• Possess cultural humility and sensitivity with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
• Thrive on direct interaction with families.
• Excellent problem-solving skills, attention to detail and strong critical-thinking skills .
• Excellent organizational and time management skills with the ability to set priorities.
• Excellent planning and follow-up skills.
• Ability to work as a team member, with energy, flexibility, and the ability to multi-task.
• Experience navigating the education, housing, or social service system is a plus.
• Reliable transportation and willingness to travel to meet with participants.
• Knowledge of Microsoft Office, basic computer software and the internet.
• Bachelor's degree in social work or related field of study required.
• 33/34, NSOR, FBI clearances, and Mandated Reporter Training.                                                                                    

Physical Requirements:

The physical demands described here are representative of those that must be met as an employee to successfully perform the essential functions of the job. While performing the duties of the job the employee is required to sit, walk, stand, use hands, fingers, and feet, reach with hands and arms, talk and hear. The employee must frequently lift or move items up to 25 pounds. Specific vision abilities required for this job include close vision, depth perception and the ability to adjust and focus. Specific job duties require data entry, and the ability to hear and speak over the telephone.