Member and Program Manager

The Beacon

Pittsburgh, PA, USA


US$45-60k (annually)

Counseling/Social Work

Full time


Sep 12

The Beacon, an initiative of The Friendship Circle of Pittsburgh, is a community space where teens of all abilities can find support for their mental health and learn ways to strengthen their overall well-being. Emotional literacy, mindfulness, self-awareness, and advocacy are all core principles of The Beacon and its programming. As with all Friendship Circle programs, The Beacon is structured to be fully accessible and inclusive, both in terms of the physical layout and the mindset that permeates the space. It’s a mental health resource that’s available free of charge to the local teen community.

Principal Duties

Managing recruitment and member intake process for The Beacon

  • Recruiting members (Friendship Circle, local schools, etc. )
  • Managing and implementing intake processes for new members
  • Maintains strict confidentiality
  • Point of contact for members and families

Engages teens in 1-1 & group discussions about wellness & mental health 

  • Provides effective and brief therapeutic interventions with teen members who are seeking support.
  • Provides required documentation in a timely manner, which may include member intake,  follow-up or safety planning.
  • Adheres to agency policies, procedures, and professional code of ethics.
  • Thorough understanding of mandated reported protocols. 
  • Skilled in crisis intervention 

Programming lead for The Beacon

  • Helping to develop and implement protocols for programming at The Beacon 
  • Following program timeline for the semi-structured and structured time at The Beacon
  • Including but not limited to coordinating reservations, coordinating technology needs, creating materials for bags and programs, and ordering/shopping for supplies for events.

Managing the space at The Beacon 

  • Admin work related to the facility (ex: mail, utilities, billing, stocking fridge and other supplies, etc.)

Manage Teen Wellness Committee 

  • Develop, implement, and manage Teen Wellness Space Committee meetings
  • Support teen leaders in their roles
  • Communicates expectations to staff post-meetings

Managing the Social Media account of The Beacon

Education and Experience:

  • Master’s Degree in Social Work, Counseling, or Mental Health field (MSW/LSW/LCSW, LPC, PsyD, MPH, MEd etc.)
  • Minimum work experience: 3 years
  • Experience working with teen population.
  • At least 1 year of experience working with people with disabilities is preferred.
  • Thorough understanding of inclusive mental health care.
  • Crisis intervention training and ability to assess for Red Flags

Skills & Abilities:

  • Excellent interpersonal skills and high emotional intelligence; able to develop strong relationships with coworkers, families, vendors, and community members.
  • Excellent ability to connect with teenagers
  • Ability to provide unbiased and flexible approaches to supporting different mental health needs of the members
  • A resourceful self-starter who takes initiative to quickly assimilate and apply new knowledge.
  • Independent decision maker and self-motivator.
  • Strong ethics.
  • Builds trust, honors commitments, and treats all with respect. Uses those skills to accurately accomplish tasks by the deadlines.
  • Detail-oriented, organized, motivated, meticulous, practical, and flexible. Able to effectively handle multiple and shifting priorities and maintain professional composure while under stress or conflict.
  • Able to work in a fast-paced, high energy and team-oriented environment. Able to produce high-quality work under pressure and within tight deadlines.
  • Strong verbal and written communication skills. Able to effectively communicate information.
  • Able to work as part of a team. Able to resolve issues, manage conflict and be a problem solver.
  • Demonstrates a strong sense of customer service. Able to promote a collaborative and productive work culture. Exhibits behavior consistent with The Beacon s core values.
  • Possesses basic computer skills and support capacity in MS Office Suite, Windows Desktop OS, MS Office operating systems, and related hardware and software.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year


  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level: 3 years

Shift: 8 hour shift

Weekly day range: Monday to Friday

Work setting: In-person

Ability to commute/relocate:

Pittsburgh, PA 15217: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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The Beacon

Nurturing Minds, Empowering Teens: Prioritizing Mental Health