Program Manager

Omicelo Cares

Pittsburgh, PA, USA


US$50-60k (annually)

Program Design/Program Management

Full time

Jul 25

Job Title: Program Manager, 7 Pillars

Reports to: Executive Director

Work Status: Full Time

FLSA Status: Exempt

Omicelo Cares Company Overview:

Omicelo Cares is a non-profit organization that believes neighborhoods can create promise for all community members. We support communities by exposing the path to a living wage through real estate and asset investments.

Mission Statement:

Our mission is to grow community members’ incomes in low-to-moderate income neighborhoods through specialized real estate education and deep supports for small businesses.

Position Summary:

Coordinate all participant service activities as it relates to the 7 Pillars of Sustainable Business Accelerator. This position is critical to ensuring continued success and growth for supported companies. This individual will spend 80-90% of their time servicing accelerator participants and strategically growing the effectiveness of Omicelo Cares’ 7 Pillars programs (e.g., strategy, technology, communication, finance, legal, capital, and people). Individual will participate in the growth and sustainability of the 7 Pillars accelerator as it relates to participant recruitment and discovering procurement opportunities for growth stage businesses.

Position Duties:

Performs under the general supervision of the Executive Director and is responsible for, but not limited to, the following duties:

Essential Duties:

  • Coordinate and execute service activities, such as onboarding new 7 Pillars participants, resolving service requests, gathering and compiling data for participant meetings, recruiting service providers/ contractors.
  • Provide one on one support for 7 Pillars accelerator participants to ensure success in each of the 7 Pillars.
  • Maintain client files/ dashboards and handling day to day participant requests.
  • Process tasks and resolve issues in timely and accurate manner.
  • Manage relationships with 7 Pillars participants and internal and external resource providers.
  • Responsible for developing a strategic vision for Growth Stage businesses participating in the 7 Pillars Accelerator.

Related Work:

  • Unimpeachable personal integrity and trustworthiness and a fine-tuned sense of discretion in the handling of confidential and sensitive matters of Omicelo Cares and it’s small business clients.
  • Outstanding customer service principles and practices within a diverse work and customer environment.
  • Perform other related duties as apparent or assigned.

Training and Experience (position requirements at entry)

  • Bachelor’s Degree from an accredited college or university with a major in a related field.
  • 3-5 years experience in the strategic planning and development of small businesses or within one of the Seven Pillars
  • Some experience in Business Development activities

Work Environment:

Normal office environment 40% of the time. 60% of the time out in the field and attending meetings.


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Omicelo Cares

Supporting Innovative Entrepreneurs