Program Manager
Job Title: Program Manager, 7 Pillars
Reports to: Executive Director
Work Status: Full Time
FLSA Status: Exempt
Omicelo Cares Company Overview:
Omicelo Cares is a non-profit organization that believes neighborhoods can create promise for all community members. We support communities by exposing the path to a living wage through real estate and asset investments.
Mission Statement:
Our mission is to grow community members’ incomes in low-to-moderate income neighborhoods through specialized real estate education and deep supports for small businesses.
Position Summary:
Coordinate all participant service activities as it relates to the 7 Pillars of Sustainable Business Accelerator. This position is critical to ensuring continued success and growth for supported companies. This individual will spend 80-90% of their time servicing accelerator participants and strategically growing the effectiveness of Omicelo Cares’ 7 Pillars programs (e.g., strategy, technology, communication, finance, legal, capital, and people). Individual will participate in the growth and sustainability of the 7 Pillars accelerator as it relates to participant recruitment and discovering procurement opportunities for growth stage businesses.
Position Duties:
Performs under the general supervision of the Executive Director and is responsible for, but not limited to, the following duties:
Essential Duties:
- Coordinate and execute service activities, such as onboarding new 7 Pillars participants, resolving service requests, gathering and compiling data for participant meetings, recruiting service providers/ contractors.
- Provide one on one support for 7 Pillars accelerator participants to ensure success in each of the 7 Pillars.
- Maintain client files/ dashboards and handling day to day participant requests.
- Process tasks and resolve issues in timely and accurate manner.
- Manage relationships with 7 Pillars participants and internal and external resource providers.
- Responsible for developing a strategic vision for Growth Stage businesses participating in the 7 Pillars Accelerator.
Related Work:
- Unimpeachable personal integrity and trustworthiness and a fine-tuned sense of discretion in the handling of confidential and sensitive matters of Omicelo Cares and it’s small business clients.
- Outstanding customer service principles and practices within a diverse work and customer environment.
- Perform other related duties as apparent or assigned.
Training and Experience (position requirements at entry)
- Bachelor’s Degree from an accredited college or university with a major in a related field.
- 3-5 years experience in the strategic planning and development of small businesses or within one of the Seven Pillars
- Some experience in Business Development activities
Work Environment:
Normal office environment 40% of the time. 60% of the time out in the field and attending meetings.
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