Program Manager, Refugee and Immigrant Services for Employment
Pennsylvania Women Work (PA Women Work) is a statewide 501(c)3 nonprofit workforce development organization headquartered in Pittsburgh, PA. Pennsylvania Women Work is dedicated to transforming the lives of Pennsylvanians through empowerment, employment and economic independence. Whether it’s a single mom struggling to provide for her family; a woman re-entering the workforce after 20 years; an immigrant adjusting to a new life; or someone faced with a challenging career transition, PA Women Work empowers job seekers with job search and interview skills, opportunities to build their confidence, and help setting and achieving both professional and personal goals. PA Women Work helps individuals find lasting employment that pays a family-sustaining wage through unique and life-changing programs.
Many foreign-born individuals come to the U.S. bringing unique skills, talents and backgrounds, but it can be difficult navigating the workplace in a new country. RISE is a career development program for immigrants, refugees, and asylees that offers individualized career services, including assistance developing a professional resume, support in transferring professional skills and credentials, introductions to local and regional employers, and advice for adjusting to the American workplace. RISE is designed for individuals who are legally authorized to work in the U.S., able to speak and write English, and trained in a professional skill or hold a certification or degree.
We are seeking a compassionate multi-tasker to serve 50+ RISE participants each year with individual career counseling, assistance with wrap-around referrals and credentialling, and connecting to employers. The ideal candidate will have experience working with the myriad immigrant populations in the South Hills region of Allegheny County.
Workforce Development Assistance
- Employ a variety of methods of instruction, facilitation, counseling to potential and current RISE participants
- Provide mentoring and support through individual intensive services
- Assist with job applications, background documents and credentialing process
- Participate in the processes of participant recruitment, orientation, retention, completion, and placement
- Engage with potential employers through ongoing partnerships, networking events, job fairs or informational events
- Collaborate, report, and consult with the Director of Programs on client engagement, curriculum, instruction, and overall program development on a routine schedule
- Identify tools, resources, and best practices to facilitate ongoing program improvement
- Collect, maintain, and provide data, client notes, and other requested information to appropriate team members
- Create a bi-weekly report for Director of Programs that includes employer/client interactions, services provided, and placement information
- Attentive, empathetic leadership: You empathize with the communities we serve and put people at ease, especially when there are lines of difference or power. You listen to understand people’s needs and take steps based on that input.
- High volume, high efficiency: You maintain systems for keeping tasks from slipping through the cracks. You’re able to juggle competing demands and prioritize without sacrificing quality. You get back to people in a timely manner and take pride in providing clear, helpful information.
Knowledge and Experience
- 5+ years of experience in workforce development, career counseling, or related field.
- Knowledge of and experience with refugee and immigrant populations in the region
- Excellent oral and written communication skills, including the ability to communicate findings from data analyses and evaluations to non-technical audiences
- Strong interpersonal and relationship building skills; ability to interface with various and diverse set of stakeholders, groups and individuals
- Highly organized with excellent time management
- Ability to excel in a collaborative and dynamic environment with a growing organization
Salary: Low- to mid- $20,000s, approximately 20-hour work week.
To apply, please email a resume and cover letter email@example.com. This is a position that requires long-form writing; applications without a cover letter will not be considered.
Pennsylvania Women Work, an EEO employer, values a diverse, respectful, collaborative, and passion- driven work environment. PA Women Work seeks to recruit candidates for employment that represent our diverse community in race, gender, religion, sexual orientation, and ability. We are dedicated to uplifting diverse opinions and backgrounds in order to grow and evolve as a welcoming workplace for all. We believe that combining these values with hard work, high quality standards, and mission-driven leadership will help us achieve economic self-sufficiency, workplace equality, and a voice in policy for those we serve.
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Transforming women's lives through empowerment, employment and economic independence.