Project Management Volunteer

Footbridge for Families

Anywhere Remote only



Oct 31

Position: Footbridge Project Volunteer

Location: Virtual/Remote/Work from home

Type: Part-Time Volunteer (Flexible--2-5 hours/week)


Footbridge is a Pittsburgh-based, 501(c)(3) nonprofit that provides one-of-a-kind rapid support and service coordination for individuals and families facing financial crises which have no other solution.

The financial crises that we resolve through payment to third-party vendors are modestly priced and have the potential to cost tens of thousands of dollars if unresolved. By addressing these crises, we reduce household stress, divert individuals and families from expensive human service systems and promote intergenerational health and wellbeing.

Despite the existence of numerous government programs and non-profits that attempt to support basic needs, there are none that fill in the many unique gaps that exist and do so in a matter of hours. Without Footbridge, individuals and families often must live through the consequences of eviction, utility shut offs, losing a job if transportation cannot be resolved, or foregoing important medical appointments and services. Child welfare is often pulled in when these consequences manifest as physical neglect of a child or children.

Our process is incredibly easy for families. We have a commitment to reaching out within 24 business hours of every referral and make payments as expeditiously as needed. Indeed, we have handled child welfare cases in three hours, open to close. Families only need a phone with which to answer our call. Payments go to third party vendors.

In addition to expediting payments in order to stave off exponentially more expensive situations, Footbridge case coordinators ensure families are enrolled in the means-tested programs for which they are eligible and leverage our partnership with 211 to support our referral recommendations. Our staff can relay public health messaging requested by our medical referral partners and consistently talk about home visiting and Early Intervention developmental screening (when age appropriate) and reference our local financial literacy/empowerment resources in our outcomes letters which referral partners also receive.


We are interested in finding committed volunteers with excitement for the work at hand to join the Footbridge team—as a young nonprofit, we have limited paid staff to accomplish projects necessary for moving the Footbridge mission forward. The work is exclusively remote/virtual and so requires a computer and internet access. Volunteers can expect to be asked by Footbridge leadership to work on time-limited, specific projects within their background, education, area of expertise and time availability. 

Hours are flexible—work can be performed at the volunteer’s convenience. Each project/task will have its own timeline for completion, dependent on the organization’s needs. Opportunities exist for co-working sessions. We have a positive, interactive team environment and create occasional opportunities to socialize with the Footbridge team.


  • Contribute to the organization’s operational and growth needs by actively working on mutually agreed upon projects, respecting any deadlines
  • Dedicate time, as able, to support the Footbridge team with tasks/projects necessary to implement operational and growth goals
  • Maintain open communications with the Footbridge team—we use email, online meetings and phone calls depending on the number of people involved with the project
  • Serve as an ambassador for Footbridge in the community


The right persons for this position will find the following skills, traits, and experiences helpful to a successful and satisfying volunteer experience with Footbridge—

  • A belief in Footbridge’s mission and a passion for helping families in need
  • Strong communication skills, with the ability to connect with diverse audiences in terms of age, race, gender, sexual orientation, socio-economic status, and more
  • Self-directed and comfortable working with a remote team, often independently
  • A strong attention to detail
  • The ability to manage multiple priorities at one time
  • The willingness to share feedback and reflections with peers and Footbridge leadership directly and in a way that can support shared resolution
  • The ability to receive and implement feedback and coaching
  • Comfort in working with a remote team, often independently


  • All volunteers can expect to read, understand, and sign a confidentiality agreement with Footbridge
  • Volunteers will be provided with any instructions/training needed to be successful in completing an assigned project/task. For example, training in using Google Docs, Slides, Sheets
  • Volunteers can expect to meet and discuss potential projects with Cindy Loughman, Director of Volunteers—she can be reached at
  • Volunteers may complete HIPAA training, depending on the work they will be performing

Footbridge for Families thanks you for your interest in supporting us through a volunteer position. If this opportunity excites you, please respond to with Volunteer in the subject line

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Footbridge for Families

Help. When it's needed most.